s or other consideration from Adyen. As of the date of this Disclosure Document, Adyen’s transactions fees are up to $175 per month ($2,100 per year). In the future we may replace Adyen and add additi
From the filings
Spark by Hilton
LodgingSpark by Hilton operates 210 franchised hotels, up 130.8% year over year, with a 5.5% royalty on a 15-year term. The FDD requires Adyen for payments and Amadeus's Delphi and Hospitality platforms plus MeetingBroker for reservations and sales — a fully mandated stack that puts the technology decision squarely at Hilton HQ.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing. It is a floor, not a total — the filing discloses one of the two headline fees.
5.5%+of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
5 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
i system for Network Hotels. Depending on your hotel’s technology configuration, you may be required to utilize the MeetingBroker lead distribution platform, which integrates with Delphi.fdc and other
are paid to HSS are shown in this table. See Item 11 for details. Delphi System. You must install our required “Delphi” system, which is a cloud-based sales and events system from Amadeus Hospitality.
dentiality agreements). At certain times there might be only one approved or preferred vendor for certain hardware components or software applications, such as the GRO system, the Delphi system, the D
to help cover our costs in developing and maintaining the Delphi system for Network Hotels. Depending on your hotel’s technology configuration, you may be required to utilize the MeetingBroker lead di
dismiss which has been fully briefed and pending before the court since October 20, 2025. Hilton Worldwide intends to vigorously defend its interests in this matter. Ryan Segal v. Amadeus IT Group, S.
e ability to pay for hotel charges using credit cards, debit cards, and certain third- party digital payment apps and other online services that we approve, such as Google Pay and Apple Pay (“Digital
as been fully briefed and pending before the court since August 27, 2025. Hilton Worldwide intends to vigorously defend its interests in this matter. Jeanette Portillo, et. al. v. CoStar Group, Inc.,
ystem, which provides guests with the ability to pay for hotel charges using credit cards, debit cards, and digital payment apps and other online services that we approve, such as Google Pay and Apple
e Hilton Property Management System ("HPMS”). HPMS may also be referred to as the Property Engagement Platform (“PEP®”) or by another name. We developed HPMS in collaboration with HotelKey, Inc., a th
e has served as a director on the boards of Starbucks since June 2025, AT&T since March 2024, and Walmart since June 2012. She previously served as CEO, President, and Director of Yahoo!, Inc. from Ju
Franchisor behaviours
What the franchisor requires
20 requirements the franchisor states in this filing, each in its own words; 5 explicit no's; 9 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We will have independent access to the information that will be generated by or stored in the OnQ system.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
At a minimum, by the fifteenth (15th) day of each month, you will submit to us the Operational Information for the previous month, and reflecting the computation of the amounts then due under Section 8, in the form, manner and time frame we require.
How the franchisor buys
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
1146094244Item 8
For the fiscal year ended December 31, 2025, Hilton and its other affiliates (including Hilton Honors Worldwide) had revenues from sales of goods, services, computer systems and/or supplies to franchisees of Hilton’s subsidiaries of $1,146,094,244
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
we and our affiliates may receive fees, rebates, and other revenues from your purchases related to these promotional programs as described in this Item 8.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
must be purchased from an approved supplier, then you can submit a written request for us to approve the product or supplier.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesItem 17
notify the telephone company and all listing agencies and directory publishers including Internet domain name granting authorities, Internet service providers, global distribution systems, and web search engines of the termination or expiration of your right to use the Marks, the Trade Name, and any telephone number…
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
participate in and pay all charges in connection with all required System guest complaint resolution programs, which programs may include chargebacks to the Hotel for guest refunds or credits and all required System quality assurance programs, such as guest comment cards, customer surveys and mystery shopper programs.
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 11
Under this program, we conduct periodic inspections of the Hotel and guest satisfaction surveys, audits, and assessments, to ensure your Hotel’s compliance with PIP requirements, cycled renovation requirements, and overall System Standards.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 8
We may periodically modify and update Standards to reflect operational requirements, advances in technology, improved methods of 37 2026 US Spark by Hilton manufacture, new materials structures and decor, new products, improved prices and other factors.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You may not register, own, or maintain any internet domain names, World Wide Web or other electronic communications sites, including mobile applications (each, a “Site” and collectively, "Sites"), relating to the Network, the System, or your Hotel, or that include the Marks.
Must the franchisee participate in a customer loyalty or rewards program?
YesItem 16
You must participate in, and pay all charges related to, all guest frequency programs we or Hilton require, including the Hilton Honors Worldwide guest reward programs or any successor programs.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
you must purchase or lease Brand Package items from approved suppliers, and you must use HSM as your Brand Package procurement service provider.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
Accordingly, you must purchase or lease the items in our Brand Package only from approved suppliers.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 11
You must install our approved Digital Payment system, which provides guests with the ability to pay for hotel charges using credit cards, debit cards, and digital payment apps and other online services that we approve, such as Google Pay and Apple Pay (“Digital Payments”).
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
We may require you to transmit the Monthly Fees and all other payments required under this Agreement by wire transfer or other form of electronic funds transfer and to provide the standard schedule in electronic form.
People
Must employees wear uniforms specified by the franchisor?
YesItem 8
You must comply with our Standards regarding the purchase of products and services for use at and for your Hotel, including furniture, fixtures, equipment, amenities, food and beverages, operating supplies, consumable inventories, merchandise to be used at and/or sold from the Hotel, signs and graphics, uniforms…
Point of sale
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We will have independent access to the information that will be generated by or stored in the OnQ system.
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesItem 11
Currently, we require you to use the “OnQ” system, which connects System Hotels to Hilton’s reservation offices and travel planners worldwide.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
We may also charge for training materials.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
We require participation by your general manager and director of sales (or equivalent) in an annual Brand or regional conference.
The filing answers no to 5 questions
- Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
- Is the franchisor or an affiliate itself a supplier of required products, services or systems?Item 8
- Is there a franchisee advisory council, association or committee?Item 11
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Item 11
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
The vendor opportunity at Spark by Hilton Spark by Hilton runs 210 franchised hotels, up 130.8% year over year, with a 5.5% royalty on a 15-year term and an Item 19 financial performance representation. Fast unit growth plus a fully mandated technology stack make this a brand worth mapping now, before every seat is filled.
Who controls software purchasing Hilton's corporate officers — CEO and President Christopher J. Nassetta, CFO and Executive Vice President Kevin J. Jacobs, EVP and General Counsel Caroline Krass, President of Global Brands and Commercial Services Christopher Silcock, and Chief Development Officer Christian Charnaux — set the standards. Spark sits in Hilton's portfolio alongside DoubleTree by Hilton, Homewood Suites by Hilton, Tempo by Hilton, Outset Collection by Hilton, LXR Hotels & Resorts and Motto by Hilton, so a system proven here has a path across Hilton's other flags.
Tech named in the FDD, and what is actually required Five systems are mandated under Items 8 and 11: Adyen for payments, Amadeus Delphi and Amadeus Hospitality, Delphi (Amadeus Hospitality), and MeetingBroker for group and meeting sales. Amadeus (Item 3), Apple Pay (Item 5) and CoStar (Item 3) appear in the filing as named platforms without a purchase obligation attached.
Procurement, renewals, and timing Item 8 runs an approved-supplier-list model: Brand Package items must come from approved suppliers and be procured through HSM, while other supplies must meet Hilton's standards and specifications but can come from any source — though the franchisor may require approved suppliers for them in the future. Item 17 of the FDD sets renewal, transfer and termination terms for Spark by Hilton franchisees.
How to read the Spark by Hilton FDD The filing is filed with state franchise regulators in 2026. The embedded PDF viewer below carries Item 8's supplier rules and Item 11's technology mandates in full.
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Questions vendors ask
Spark by Hilton, answered from the filing
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Spark by Hilton files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Spark by Hilton’s FDD on file does not disclose a franchisee directory.
Ownership
The portfolio behind Spark by Hilton
strategic_multibrand of Hilton.
Sibling brands
Related Lodging brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.