You are required to use our central reservation system (“CRS”). Our CRS consists of our toll-free telephone reservation system, our proprietary internet sites, mobile phone and tablet reservation applications, interfaces with global distribution systems, and other internet reservations sites (such as online travel agencies). Our CRS provides a data link to our franchised properties as well as to travel reservation systems such as Amadeus, Galileo, SABRE and Worldspan that facilitate the reservation process for travel agents and corporate travelers. We also offer rooms for rent on our website (http://www.choicehotels.com) and mobile applications as well as those of online travel agents (OTAs) and other third-party internet referral or booking services. Our toll-free telephone reservation system primarily utilizes third-party call center service providers. Reservation agents trained on the reservation system have the goal of matching each caller with a Choice-branded hotel meeting the caller’s needs. We also operate a call forwarding program through which our franchisees can leverage our CRS capabilities by forwarding reservation calls received directly by the property to one of our reservation centers. Some components of the CRS have separate fees, as further described in Item 6 below. We also continue to upgrade our technology to ensure that our CRS can effectively handle the current and future volume on digital channels and support the industry’s shift toward accelerated digital communications and guest experience personalization. In support of these initiatives, we developed choiceEDGE, which is a cloud-based software to manage all distribution for the company by optimizing rate, inventory, availability, shopping, booking, and reservations for its website, mobile apps, and third-party distribution partners.
From the filings
Everhome
LodgingSoftware purchasing at Everhome is controlled at the corporate level, with a fully mandated tech stack defined in the 2026 FDD. The brand operates 25 total units—15 company-owned and 10 franchised—giving vendors a concentrated, HQ-driven sales target. Key decision-makers include the Chief Development Officer and Chief Financial Officer, both listed in the FDD.
For software vendors selling into US franchise brands.
Live signals
Ordinary royalty terms
9% component; full terms unconfirmed
Complete royalty terms are not confirmed for the selected filing.
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
You are required to use our central reservation system (“CRS”). Our CRS consists of our toll-free telephone reservation system, our proprietary internet sites, mobile phone and tablet reservation applications, interfaces with global distribution systems, and other internet reservations sites (such as online travel agencies). Our CRS provides a data link to our franchised properties as well as to travel reservation systems such as Amadeus, Galileo, SABRE and Worldspan that facilitate the reservation process for travel agents and corporate travelers. We also offer rooms for rent on our website (http://www.choicehotels.com) and mobile applications as well as those of online travel agents (OTAs) and other third-party internet referral or booking services. Our toll-free telephone reservation system primarily utilizes third-party call center service providers. Reservation agents trained on the reservation system have the goal of matching each caller with a Choice-branded hotel meeting the caller’s needs. We also operate a call forwarding program through which our franchisees can leverage our CRS capabilities by forwarding reservation calls received directly by the property to one of our reservation centers. Some components of the CRS have separate fees, as further described in Item 6 below. We also continue to upgrade our technology to ensure that our CRS can effectively handle the current and future volume on digital channels and support the industry’s shift toward accelerated digital communications and guest experience personalization. In support of these initiatives, we developed choiceEDGE, which is a cloud-based software to manage all distribution for the company by optimizing rate, inventory, availability, shopping, booking, and reservations for its website, mobile apps, and third-party distribution partners.
You are required to use our central reservation system (“CRS”). Our CRS consists of our toll-free telephone reservation system, our proprietary internet sites, mobile phone and tablet reservation applications, interfaces with global distribution systems, and other internet reservations sites (such as online travel agencies). Our CRS provides a data link to our franchised properties as well as to travel reservation systems such as Amadeus, Galileo, SABRE and Worldspan that facilitate the reservation process for travel agents and corporate travelers. We also offer rooms for rent on our website (http://www.choicehotels.com) and mobile applications as well as those of online travel agents (OTAs) and other third-party internet referral or booking services. Our toll-free telephone reservation system primarily utilizes third-party call center service providers. Reservation agents trained on the reservation system have the goal of matching each caller with a Choice-branded hotel meeting the caller’s needs. We also operate a call forwarding program through which our franchisees can leverage our CRS capabilities by forwarding reservation calls received directly by the property to one of our reservation centers. Some components of the CRS have separate fees, as further described in Item 6 below. We also continue to upgrade our technology to ensure that our CRS can effectively handle the current and future volume on digital channels and support the industry’s shift toward accelerated digital communications and guest experience personalization. In support of these initiatives, we developed choiceEDGE, which is a cloud-based software to manage all distribution for the company by optimizing rate, inventory, availability, shopping, booking, and reservations for its website, mobile apps, and third-party distribution partners.
We require chip-enabled credit card acceptance (EMV) hardware for use in your hotel. We estimate the cost of each device, including programming, to be approximately $875. Fees may vary based on the number of devices required for your hotel. We also require EMV software for use in your hotel. The required EMV software for processing credit card payments through choiceADVANTAGE ® property management system is only available from Shift4 Payments, a Nevada corporation, with a business address at 1491 Center Crossing Road, Las Vegas, Nevada 89144. You will make payments directly to Shift4. Shift4 is a Qualified Vendor. See Item 8 of this Disclosure Document. CHANGE IN SLEEPING ROOM COUNT We will review and, where appropriate, approve requests to add or remove guestrooms to your hotel after receipt of your room count change fee (if applicable) and construction plans (Franchise Agreement, Section 8).
Everhome – Franchise Disclosure Document – April 1, 2026 Choice hotel brands internationally. Since July 2024, we have been the franchisor of our brands in the Caribbean and Latin America region. Our international operations are primarily conducted in the following countries and territories, as organized by region: (1) Asia-Pacific - Australia, China, India, Japan, and New Zealand, and these have been mainly our ASCEND, CLARION, COMFORT, ECONO LODGE, MAINSTAY SUITES, and QUALITY INN brands; (2) Europe & Middle East – Andorra, Austria, Czech Republic, Denmark, Faroe Islands, Finland, France, Germany, Ireland, Italy, Kingdom of Saudi Arabia, Lithuania, Norway, Portugal, Slovakia, Spain, Sweden, Turkey, and the United Kingdom, and these have been mainly our ASCEND, CLARION, COMFORT, ECONO LODGE, and QUALITY INN brands; and (3) Latin America & Canada – Argentina, Aruba, Bahamas, Barbados, Bolivia, Brazil, Canada, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Grenada, Guatemala, Honduras, Mexico, Panama, Peru, Puerto Rico, Sint Maarten, Suriname, Trinidad and Tobago, Uruguay, and U.S. Virgin Islands, and these have been our ASCEND, CLARION, COMFORT, COUNTRY INN & SUITES, ECONO LODGE, MAINSTAY SUITES, PARK INN, RADISSON, RADISSON BLU, RADISSON INDIVIDUALS, RADISSON RED, RODEWAY, QUALITY INN, and SLEEP INN brands. Choice BV’s wholly owned subsidiary, Choice Hotels France, S.A.S. (a French company incorporated in France on November 23, 2006), conducts franchise operations in France. Choice BV’s wholly owned subsidiary, Choice Hotels Asia-Pac Pty. Ltd. (an Australia company incorporated on March 30, 1998), conducts franchise operations in Australia and New Zealand. Prior to June 2025, Choice (through direct or indirect subsidiaries) franchised the following brands in Canada: CAMBRIA, COUNTRY INN & SUITES ® BY RADISSON, EVERHOME, MAINSTAY, PARK INN BY RADISSON, RADISSON BLU, RADISSON®, RADISSON INDIVIDUALS, SUBURBAN STUDIOS and WOODSPRING. For its other brands (ASCEND COLLECTION, COMFORT, CLARION, ECONO LODGE, QUALITY, RODEWAY INN, and SLEEP INN brands) these were franchised pursuant to a master franchise agreement with Choice Hotels Canada, Inc. (“CHC”) a corporation incorporated on May 21, 2008 under the laws of the Province of Ontario, pursuant to a master franchise agreement. CHC was equally owned by Choice Hotels International Licensing ULC, a company formed in May 2008 under the laws of the Province of Alberta, Canada, and a wholly owned subsidiary of Choice BV, and by InnVest Management Holdings Limited. In July 2025, Choice acquired the remaining 50% stake in CHC from InnVest Hotels, taking full ownership to transition from a master franchising model to a direct, 100% owned model. These brands are now franchised directly by a direct or indirect subsidiary of Choice. As of December 31, 2025, there were approximately 1,388 Choice franchised hotels operating in these various countries. In 2013, we established a subsidiary, SkyTouch Solutions, LLC, that developed and marketed cloud-based technology products, including inventory management, pricing and connectivity to third party channels, to hoteliers who do not have franchise agreements with us. Prior to the dissolution of this entity on December 31, 2025, all trademarks, assets, and liabilities were assigned to Choice.
You are required to use our central reservation system (“CRS”). Our CRS consists of our toll-free telephone reservation system, our proprietary internet sites, mobile phone and tablet reservation applications, interfaces with global distribution systems, and other internet reservations sites (such as online travel agencies). Our CRS provides a data link to our franchised properties as well as to travel reservation systems such as Amadeus, Galileo, SABRE and Worldspan that facilitate the reservation process for travel agents and corporate travelers. We also offer rooms for rent on our website (http://www.choicehotels.com) and mobile applications as well as those of online travel agents (OTAs) and other third-party internet referral or booking services. Our toll-free telephone reservation system primarily utilizes third-party call center service providers. Reservation agents trained on the reservation system have the goal of matching each caller with a Choice-branded hotel meeting the caller’s needs. We also operate a call forwarding program through which our franchisees can leverage our CRS capabilities by forwarding reservation calls received directly by the property to one of our reservation centers. Some components of the CRS have separate fees, as further described in Item 6 below. We also continue to upgrade our technology to ensure that our CRS can effectively handle the current and future volume on digital channels and support the industry’s shift toward accelerated digital communications and guest experience personalization. In support of these initiatives, we developed choiceEDGE, which is a cloud-based software to manage all distribution for the company by optimizing rate, inventory, availability, shopping, booking, and reservations for its website, mobile apps, and third-party distribution partners.
Franchisor behaviours
What the franchisor requires
20 requirements the franchisor states in this filing, each in its own words; 5 explicit no's; 9 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 9
Room Revenue shall be accounted for in accordance with the Uniform System of Accounts for The Lodging Industry, Eleventh Revised Edition, 2014 (the “2014 11th Edition”), as published by the Hotel Association of New York City, Inc., except as otherwise provided in the accounting procedures set forth in the Standards…
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We will have independent access to the information that will be generated by the choiceADVANTAGE® property management system and will use the information and data to identify trends, as well as to perform statistical analysis for improvement of the brand standards, as well as the overall Choice franchise system.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesItem 9
On or before the 5th day of each calendar month, you will submit to us a profit and loss statement
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesFranchise agreement
We reserve the right to require you to purchase any or all approved products or services solely from us or our designated affiliate, and who may profit from such purchases.
Is there a franchisee advisory council, association or committee?
YesItem 11
As of the date of this Disclosure Document, there is a brand-specific franchise advisory council.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 9
Choice may add, change, modify, withdraw, or otherwise revise any element of the System in its sole discretion.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesFranchise agreement
We also reserve the right to receive a rebate or other benefit from Qualified Vendors based on purchases by you and other franchisees.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 9
If you desire to purchase designated products or services from a party other than a Qualified Vendor, you must submit to us a written request to approve the proposed supplier, together with such information as we may reasonably require.
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesItem 9
You also acknowledge and agree that you are obligated to comply with all information security and data privacy standards and requirements contained in the Rules and Regulations and all applicable federal and state laws, regulations, and standards relating to information security and data privacy, including, without…
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 11
We will administer a quality assurance program that may include periodic visits to your hotel (by us or our authorized representatives) and/or guest satisfaction surveys to evaluate your compliance with your franchise agreement and the Rules and Regulations.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
We may periodically revise, add to or update brand standards and other requirements by issuing revisions to the Rules and Regulations and other manuals that we may publish.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
We must approve the site you select.
Marketing
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
Participate in and honor the terms of any loyalty, discount or promotional program and pay all applicable fees or charges associated with such programs
Operations
Must the franchisee buy products from a designated distributor?
YesItem 9
You must also purchase all products and services that we designate in the Rules and Regulations solely from suppliers (including manufacturers, distributors and other sources) approved by us (collectively, “Qualified Vendors”)
Must equipment be purchased from designated or approved suppliers?
YesFranchise agreement
You must also purchase all products and services that we designate in the Rules and Regulations solely from suppliers (including manufacturers, distributors and other sources) approved by us (collectively, “Qualified Vendors”)
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 9
You are required to pay all amounts due to us and/or our affiliates by electronic fund transfer, pre-authorized auto-draft arrangement (“EFT”), or such other method as we may specify from time to time.
Must the franchisee participate in a gift card program?
YesItem 9
Participate in and honor the terms of any loyalty, discount or promotional program and pay all applicable fees or charges associated with such programs (including any room discounts, rewards programs, frequent traveler programs, photographic or virtual tour programs or gift card programs that are applicable to the…
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 11
You must employ a full-time General Manager exclusive to your hotel.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
We reserve the right to charge you a tuition fee for these additional training programs as established by us from time to time.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 6
One owner must attend our annual convention.
The filing answers no to 5 questions
- Must the franchisee participate in a customer-satisfaction or net-promoter survey program?Franchise agreement
- Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?Item 13
- Is a minimum grand opening advertising spend required?Item 11
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Item 11
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
The vendor opportunity at Everhome
Everhome presents a small, tightly controlled opportunity for software vendors. The brand operates 25 total units—15 company-owned and 10 franchised—with no disclosed year-over-year unit growth in the 2026 FDD. This is a lodging concept headquartered in Maryland. For a software vendor, the addressable market is exactly those 25 locations, all of which follow a fully mandated technology stack dictated by the franchisor. There is no room for location-level software discretion; every system is chosen at HQ.
The average unit volume (AUV) is not disclosed in the FDD, so vendors cannot benchmark per-location revenue potential from public filings. These numbers suggest a stable, long-term operating model, but the small unit count means any software sale will be a single-decision, HQ-level deal rather than a multi-location rollout.
Who controls software purchasing
Software purchasing authority at Everhome rests entirely with the corporate headquarters. The 2026 FDD lists five executives in Item 1: Patrick S. Pacious (Director, President and Chief Executive Officer), Patrick J. Cimerola (Chief Human Resources Officer), David A. Pepper (Chief Development Officer), Dominic E. Dragisich (Executive Vice President, Operations and Chief Global Brand Officer), and Scott E. Oaksmith (Chief Financial Officer).
For a software vendor, the most relevant contacts are likely David A. Pepper, who oversees development and may control vendor partnerships, and Dominic E. Dragisich, whose operations and global brand role probably includes technology stack oversight. Scott E. Oaksmith, as CFO, would be the budget approver. There is no dedicated CIO or CTO listed in the FDD, so technology decisions appear to fall under operations and finance. Vendors should prepare to engage multiple HQ stakeholders in a single sales process.
Mandated and current tech stack
Everhome mandates a specific set of technology systems across all units, both company-owned and franchised. The 2026 FDD names six mandated platforms:
- choiceADVANTAGE: a property management system central to operations.
- ChoiceConnect: likely a connectivity or integration layer for distribution and reservations.
- ChoiceNow: possibly a real-time availability or booking tool.
- Shift4 Payments: the mandated payment processing vendor.
- SkyTouch Technology: a cloud-based hotel operations platform.
- SmartMarketing: a marketing automation or campaign management system.
These systems are mandated, meaning no franchisee or location manager can substitute an alternative. For a software vendor, this creates both a barrier and an opportunity: displacing an incumbent requires convincing HQ to switch an entire mandated stack component, but winning a mandate locks in all 25 units immediately. The stack is heavily skewed toward Choice Hotels-branded technology (choiceADVANTAGE, ChoiceConnect, ChoiceNow), suggesting a deep corporate relationship with that ecosystem. Shift4 Payments and SkyTouch are third-party but equally mandated.
Procurement, renewals, and timing
The 2026 FDD does not include an Item 8 procurement extract, so the formal procurement model—whether Everhome uses designated suppliers, approved suppliers, or an open purchasing process—is not publicly disclosed. Similarly, Item 17, which would describe renewal, termination, and transfer terms, is absent from the available filing. This makes it difficult to predict when existing software contracts might come up for renewal or when a vendor could time an outreach campaign.
With a 20-year initial franchise term and no disclosed unit growth, the brand appears stable but not in an expansion phase. Vendors should not expect frequent new-unit openings to create natural software evaluation windows. Any sales effort will need to focus on displacing an incumbent mandated system at the HQ level, which likely requires a compelling cost, integration, or functionality argument strong enough to justify a stack-wide change.
How to read the Everhome FDD
The Everhome Franchise Disclosure Document was filed with state franchise regulators in 2026. The full PDF is embedded below for direct review. Key sections for software vendors include Item 1 (executives and ownership), Item 11 (franchisor assistance and mandated systems), and—when available—Item 8 (procurement restrictions) and Item 17 (renewal and termination). In this filing, Items 8 and 17 are not extracted, so vendors should focus on the mandated technology list in Item 11 and the executive roster in Item 1 to build a prospecting strategy. For a ranked target list of franchise systems matched to your software category, talk to FranCloud.
Ordinary royalty terms
Complete royalty terms are not confirmed.
Questions vendors ask
Everhome, answered from the filing
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Operator footprint
Who runs the locations
27 operators run 27 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| FL | 4 |
|---|---|
| TX | 3 |
| AL | 3 |
| KY | 2 |
| CA | 2 |
Ownership
The portfolio behind Everhome
Ownership: Choice Hotels.
Sibling brands
Related Lodging brands
Primary franchise filings · updated June 2026. Read the original filing for definitions, conditions, and qualifications.