Amadeus DelphiAmadeus
Mandatory.fdc for our Network Hotels. Depending on your Hotel’s technology configuration, you may be required to utilize the MeetingBroker lead distribution platform, which integrates with Delphi.fdc and other
From the filings
+25% units YoYHQ-led decisions
LXR Hotels & Resorts
LodgingSoftware purchasing at LXR Hotels & Resorts runs through Hilton corporate: Item 11 obliges every franchisee to run the Amadeus Hospitality Delphi platform and MeetingBroker. The luxury lodging flag has grown to 5 franchised units, up 25% year over year on a 2026 FDD, as one of six sibling brands under Hilton.
For software vendors selling into US franchise brands.
Live signals
Total units
5
5 franchised
Unit growth YoY
+25%
vs prior filing
AUV
—
Item 19, 2026
Royalty
5%
of gross sales
Ad fund
4%
national + local
Initial fee
$100K
per unit
Investment range
$5.47M–$870.85M
all-in, Item 7
Procurement
—
from the filing
Non-compete
3 years
from the filing
Item 19
No claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
9%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
4 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
Amadeus HospitalityAmadeus
Mandatory0 and $945 per month ($7,560 to $11,340 per year). These costs are normally not refundable. Delphi System You must use Delphi.fdc, a cloud-based sales and events system powered by Amadeus Hospitality,
Delphi (Amadeus Hospitality)Amadeus
Mandatorycurrent list. 10. You must acquire and install the hardware and software for the required computer systems, including the OnQ system, Guest Internet Access system, the GRO system, Delphi Sales and Eve
MeetingBrokerMeetingBroker
Mandatoryreimbursement for our costs in developing and maintaining Delphi.fdc for our Network Hotels. Depending on your Hotel’s technology configuration, you may be required to utilize the MeetingBroker lead d
AdyenAdyen
ll be required to offer digital payments as an option to your guests. You must also open a merchant account and sign a Licensee Merchant Agreement with a third-party vendor called Adyen N.V. (“Adyen”)
AmadeusAmadeus
dismiss which has been fully briefed and pending before the court since October 20, 2025. Hilton Worldwide intends to vigorously defend its interests in this matter. Ryan Segal v. Amadeus IT Group, S.
Apple PayApple
In 2024, we rolled out an enhancement to this program that permits guests to make payments with certain third-party digital payment apps and online services such as Google Pay and Apple Pay. The third
CoStarCoStar
riefed and pending before the court since August 27, 2025. Hilton Worldwide intends to vigorously defend its interests in this matter. 12 2026 US LXR Jeanette Portillo, et. al. v. CoStar Group, Inc.,
Google PayGoogle
r debit cards. In 2024, we rolled out an enhancement to this program that permits guests to make payments with certain third-party digital payment apps and online services such as Google Pay and Apple
HotelKeyHotelKey
nt in the future and sign a new HITS Agreement or amendment. We will work with you on planning for that transition at the appropriate time. We developed HPMS in collaboration with HotelKey, Inc., a th
YahooYahoo
e has served as a director on the boards of Starbucks since June 2025, AT&T since March 2024, and Walmart since June 2012. She previously served as CEO, President, and Director of Yahoo!, Inc. from Ju
Franchisor behaviours
What the franchisor requires
15 requirements the franchisor states in this filing, each in its own words; 6 explicit no's; 13 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We will have independent access to your Hotel’s event sales information stored in these systems (including accounts, inventory, bookings and other data).
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
At a minimum, by the fifteenth (15th) day of each month, you will submit to us the Operational Information for the previous month, and reflecting the computation of the amounts then due under Section 8, in the form, manner and time frame we require.
How the franchisor buys
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
We may modify, remove, or replace the Chain Code for the Brand at any time in our discretion.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesItem 17
notify the telephone company and all listing agencies and directory publishers including Internet domain name granting authorities, Internet service providers, global distribution systems, and web search engines of the termination or expiration of your right to use the Marks, and any telephone number, any classified…
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
comply with all Standards that relate to Privacy Laws and the privacy and security of Personal Information
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
participate in and pay all charges in connection with all required System guest complaint resolution programs, which programs may include chargebacks to the Hotel for guest refunds or credits and all required System quality assurance programs, such as guest comment cards, customer surveys and mystery shopper programs.
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
We will administer a quality assurance program for the System that may include conducting pre-opening and periodic inspections of the Hotel and guest satisfaction surveys and audits to ensure compliance with the Standards.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 1
We may add elements to the System or modify, alter or delete elements of the System.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
You may not register, own, or maintain any Sites that relate to the Network, or the Hotel, or that include the Marks.
Must the franchisee participate in a customer loyalty or rewards program?
YesItem 16
You must participate in, and pay all charges related to, all guest frequency programs we or Hilton require, including the Hilton Honors Worldwide guest reward programs or any successor programs.
Operations
Must equipment be purchased from designated or approved suppliers?
YesItem 16
We may require that you purchase particular models or brands of merchandise for resale to be sold from the hotel from us or from a source we designate.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
We can require you to transmit all payments required under the Franchise Agreement by wire transfer or other form of electronic funds transfer.
Point of sale
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We will have independent access to the information that will be generated by or stored in the OnQ system.
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesItem 11
Computer System You must use our required business computer system, which we may periodically change (Franchise Agreement, Sections 5.1.3 and 5.1.6).
Training
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
We require participation by your general manager and director of sales (or equivalent) in an annual Brand or regional conference.
The filing answers no to 6 questions
- Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?Item 11
- Is there a franchisee advisory council, association or committee?Item 8
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Item 8
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 8
- Must the franchisee buy products from a designated distributor?
- Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?Item 11
The vendor opportunity at LXR Hotels & Resorts LXR Hotels & Resorts runs 5 franchised units, up 25% year over year per its 2026 FDD, in the lodging segment. The brand is one of six sibling flags under Hilton, alongside DoubleTree, Homewood Suites, Tempo, Outset Collection, Motto, and Hampton Inn. The FDD makes no financial performance representation.
Who controls software purchasing Item 2 names Hilton's corporate officers: CEO and President Christopher J. Nassetta, CFO and EVP Kevin J. Jacobs, EVP and General Counsel Caroline Krass, President of Global Brands and Commercial Services Christopher Silcock, and Chief Development Officer Christian Charnaux.
Tech named in the FDD, and what is actually required Item 11 makes the Amadeus Hospitality Delphi platform and MeetingBroker mandatory; Delphi is also named under Item 7. Adyen, Amadeus, Apple Pay, and CoStar appear in the filing without a purchase obligation.
Procurement, renewals, and timing Item 8 of the FDD sets the supplier rules for LXR Hotels & Resorts, and Item 17 sets its renewal, transfer, and termination terms; both are in the filing embedded below. The initial term is 23 years, and unit count is up 25% year over year, which points to new-location tech buys as the more active near-term signal.
How to read the LXR Hotels & Resorts FDD The full 2026 disclosure document is embedded below via the PDF viewer, filed with state franchise regulators. For a ranked list of franchise systems that fit your product better than this one, talk to FranCloud.
Questions vendors ask
LXR Hotels & Resorts, answered from the filing
Corporate sets the technology floor: Item 11 mandates the Amadeus Hospitality Delphi platform and MeetingBroker. Item 2 names Hilton's executive team above that, led by CEO Christopher J. Nassetta and CFO Kevin J. Jacobs.
Item 11 requires the Amadeus Hospitality Delphi sales-and-catering platform and MeetingBroker; the filing lists Delphi again under Item 7. Adyen, Amadeus, Apple Pay, and CoStar are named without a purchase obligation.
5 total units, all franchised, in the lodging segment, up 25% year over year per the 2026 FDD.
Item 8 of the FDD sets the supplier rules for LXR Hotels & Resorts; see the filing below for the specifics.
The initial term runs 23 years. With unit count up 25% year over year, expect near-term tech buys to track new openings; Item 17 of the FDD sets the renewal terms — see the filing below.
The embedded PDF viewer below carries the full document, filed with state franchise regulators in 2026.
Source
Read the filing itself
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
Tell me when this brand refiles.
We’ll email you the moment LXR Hotels & Resorts files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
LXR Hotels & Resorts’s FDD on file does not disclose a franchisee directory.
Ownership
The portfolio behind LXR Hotels & Resorts
strategic_multibrand of Hilton.
Sibling brands
Related Lodging brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.