Headquarters picks the CRM
The filing makes headquarters the decision point for a CRM, not the owners.
Item 11 · 2026 filingFrom the filings · Lodging
143 locations, and franchised locations grew 22.2% last year. Headquarters picks the CRM and the loyalty program.
For software vendors selling into US franchise brands.
Fees and terms
For vendors
The filing makes headquarters the decision point for a CRM, not the owners.
Item 11 · 2026 filingFranchised locations grew by about 26 last year, and each opening buys the required systems.
Item 20 · 2026 filingThe account brief
We keep the detail off this page. Tell us what you sell, and an analyst sends the full brief for Tapestry Collection by Hilton, with the clauses that matter to you.
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Answered from the filing
The 2026 FDD puts the total investment at $2,861,047 to $70,253,147, including a $100,000 initial fee.
The 2026 FDD lists 143 locations, 143 of them franchised and 0 run by the company. Franchised locations grew by about 26 over the year.
Primary franchise filings · updated September 2026. Read the original filing for definitions, conditions, and qualifications.