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From the filings
HQ-led decisions
PAPA MURPHY'S INTERNATIONAL
Quick service restaurantPapa Murphy's International's headquarters requires an approved-vendor POS System and related technology at every store, configured to interface with systems it specifies. The system spans 1,014 units, 965 of them franchised, reporting a $687,539 Item 19 figure for domestic franchise-owned stores.
For software vendors selling into US franchise brands.
Live signals
Total units
1,014
965 franchised
Unit growth YoY
—
vs prior filing
AUV
$688K
Item 19, 2025
Royalty
5%
of gross sales
Ad fund
2%
national + local
Initial fee
$25K
per unit
Investment range
$450K–$693K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
7%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
OloOlo
e at a Time Curriculum - Leadership - Team Building - Papa Murphy’s University Guest Experience - Guest Service 101 - Service Management Group (SMG) Technology - Store Solutions - Olo Dashboard - Puls
ProfitKeeperProfitKeeper
Process - Employee Classifications - Documentation and Employee Separations - Discrimination and Harassment - Special Third Party Vendor Programs Profitability - Financial Health/ProfitKeeper - Analyt
Franchisor behaviours
What the franchisor requires
28 requirements the franchisor states in this filing, each in its own words; 3 explicit no's; 3 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesFranchise agreement
We require you to retain a bookkeeping and payroll service that meets our criteria for the first year of operation of the Franchised Business.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
Access your business, computer systems, and point-of-sale data to verify and secure your compliance with your obligations.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesItem 6
You must submit to us your weekly sales reports, income statements for each accounting period, including a year-to-date summary, and annual financial statements (income statement, balance sheet and statement of cash flows) and tax returns or other reports in the form, manner and time that we determine.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
To the extent we or an affiliate provides one or more of the products or services described in this ITEM 8, one or more of our officers will own an interest in such entity as a supplier.
Is there a franchisee advisory council, association or committee?
YesFranchise agreement
A Franchise Advisory Board (“FAB”) has been formed and shall be utilized by us to gather input and advice from the franchise community on key initiatives and business issues.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
We reserve the right to impose reasonable limitations on the number of approved suppliers or distributors of any product as well as services to be used in the Franchised Business.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
438058Item 8
In fiscal year 2025, we recognized $438,058 in income from equipment or services purchased from us or entities affiliated with us.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We or our affiliates may receive revenue from products and services sold to you by our approved suppliers.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesFranchise agreement
If you want to purchase any product of an unapproved brand or from an unapproved supplier, you will notify us prior to use, and will pay us a processing fee and a reasonable testing fee as determined by us.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
We will notify you in writing of the approval or disapproval of any supplier you © 2026 Papa Murphy’s International LLC 33 March 2026 propose.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesItem 17
release of telephone numbers and listings
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
You must comply with any privacy policies or data protection and breach response policies that we may periodically establish.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
We or our authorized agents or representatives, with or without prior notice to you, may enter the Franchised Location during normal business hours and inspect the operations of the Franchised Business and select materials, ingredients, products, supplies, paper goods, uniforms, fixtures, furnishings, signs…
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
We may change or modify the Methods of Operation and any other part of the Manual.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
You must obtain our prior written approval for the site of the Franchise Premises and your related lease.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
You may not have any ECS presence outside our website or social media sites.
Is a minimum grand opening advertising spend required?
YesItem 11
You must spend through us or at our direction up to $15,000 on marketing before opening and during the first 180 days you operate the Franchised Store.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesFranchise agreement
Unless you are in an advertising cooperative complying with the requirements of Section 5.3(b), you must spend each month on local marketing a minimum of the greater of $2,000 or 5 percent of your Net Sales (“Local Marketing Expense”).
Must the franchisee participate in a customer loyalty or rewards program?
YesItem 6
We require you to participate in a systemwide loyalty program and to reimburse us for these fees, plus applicable taxes.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesFranchise agreement
You must participate in and contribute your share to the cooperative advertising and promotional programs in your advertising coverage area.
Operations
Must equipment be purchased from designated or approved suppliers?
YesFranchise agreement
You must purchase all such goods and services from sources and suppliers that have been approved or designated by us.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 8
We may approve, designate, require, replace, or discontinue one or more approved technology providers (including point of sale vendors, payment processors, gateway providers, and security providers) at any time, and you must transition to the then-required provider(s) and/or solution(s) as specified in the Operations…
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
ITEM 6 OTHER FEES OTHER FEES Type of Fee1 Amount Due Date Remarks 2, 20 3 Royalty Fee 5% of your weekly Net Sales Each week for the We require an Automated prior week Clearinghouse (“ACH”) authorization that allows us to automatically deduct the fee from your Franchised Store bank account each week based upon your…
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 11
All stores must be managed by a trained owner or a Certified Manager (“Certified Manager”).
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
You will wear and you will provide and cause your employees to wear our required uniforms and comply with the standard uniform policy set forth in the Manual.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesFranchise agreement
The POS System must meet our then-current specifications and standards and be obtained from, through, or pursuant to agreements with us, our affiliates, and/or one or more approved third party vendors/providers/processors.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
Access your business, computer systems, and point-of-sale data to verify and secure your compliance with your obligations.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
You will be responsible for the cost of any additional training, including any necessary travel, accommodations, meals, and other expenses which will be at your sole cost and expense, as well as all wages and benefits of the manager earned
The filing answers no to 3 questions
- Must the franchisee buy products from a designated distributor?Franchise agreement
- Must the franchisee participate in a gift card program?Item 8
- Is attendance at an annual convention or conference mandatory for the franchisee?Item 11
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
Formal HQ procurement; C-suite sponsor + cross-functional committee + IT/security/legal; often PE-backed.
VP SalesHead of SalesCROSales Director
- 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
- 82.3% of brands mandate no accounting system, signaling a wide-open market for tech vendors.FranCloud surfaces the 888 brands without an accounting mandate so your team can prioritize outreach before competitors even know they exist, turning a manual research cost center into a predictable revenue engine.
- Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
The vendor opportunity at Papa Murphy's International
Papa Murphy's International reports an Item 19 figure of $687,539 in average Net Sales for the 947 domestic franchise-owned stores open all of the trailing 52 weeks ending September 24, 2025. The system spans 1,014 units, 965 of them franchised, part of MTY Food Group alongside sibling brands MTY Franchising USA, Mucho Burrito, Planet Smoothie, Cold Stone Creamery, Pinkberry, and The Counter. The operator footprint maps 219 single-unit operators, led by WI, WA, UT, CA, and WY.
Who controls software purchasing
CEO Eric Lefebvre and COO Al Hank lead the headquarters team, alongside CFO Renée St-Onge and SVP Operations Shauna Spencer. Franchisees must install and use a computer system and a single-purpose point-of-sale and back-office system supplied by one or more approved vendors, configured to interface, integrate, and exchange data with the systems Papa Murphy's International requires.
Tech named in the FDD, and what is actually required
The POS System itself is required, sourced from one or more vendors Papa Murphy's International approves; franchisees must also carry a business-class high-speed internet connection and credit-card, gift-card, and EBT accounts from an approved vendor. The filing separately names MenuLink, Olo, and ProfitKeeper in Item 11.
Procurement, renewals, and timing
Item 8 runs an approved-supplier list: franchisees must obtain food products from Papa Murphy's International, its affiliates, or approved sources, and the POS System and related hardware and software from approved or designated vendors; some items are available from only one designated source. The royalty runs 5% of sales on a 10-year initial term, with a 5-year renewal term available to franchisees who sign the then-current Franchise Agreement and Successive Addendum.
How to read the Papa Murphy's International FDD
The embedded viewer below carries Papa Murphy's International's 2026 Franchise Disclosure Document, including the Item 8 and Item 11 language summarized above.
Talk to FranCloud for a ranked list of franchise systems like Papa Murphy's International where the technology mandate and procurement structure line up with your product.
Questions vendors ask
PAPA MURPHY'S INTERNATIONAL, answered from the filing
CEO Eric Lefebvre and COO Al Hank lead the headquarters team that approves the POS System vendors and related technology every store must run; CFO Renée St-Onge and SVP Operations Shauna Spencer round out the team vendors would approach.
Papa Murphy's International requires a computer system and single-purpose POS and back-office system from one or more approved vendors, plus related technology meeting its specifications. The filing separately names MenuLink, Olo, and ProfitKeeper in Item 11.
The system counts 1,014 stores, 965 of them franchised.
Item 8 runs an approved-supplier list: franchisees must obtain food products and the POS System and related hardware and software from Papa Murphy's International, its affiliates, or approved sources, with an alternative-supplier request process available.
The initial term runs 10 years, with a 5-year renewal term available if franchisees sign the then-current Franchise Agreement and Successive Addendum — a cycle that puts fresh tech-contract leverage at each renewal.
The embedded PDF viewer below carries Papa Murphy's International's 2026 Franchise Disclosure Document.
Source
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Operator footprint
Who runs the locations
219 operators run 219 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit219
Top states by locations
| WI | 63 |
|---|---|
| WA | 46 |
| UT | 33 |
| CA | 12 |
| WY | 10 |
Ownership
The portfolio behind PAPA MURPHY'S INTERNATIONAL
strategic_multibrand of MTY Food Group.
Sibling brands
Related Quick service restaurant brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.