OloOlo
Mandatorypplication (“App”) and online food ordering service (including any third-party delivery order integration) and may not use any other store-specific App or online ordering service. Olo is a Franchisor-
From the filings
HQ-led decisions
Samurai Sam's Teriyaki Grill
Quick service restaurantSoftware purchasing at Samurai Sam's Teriyaki Grill is controlled at the franchisor level, with Eric Lefebvre (CEO) and Jeff Smit (COO) as key executive contacts. The brand mandates Olo for digital ordering across its 10 franchised locations. With an average unit volume of $482,450 and a 6% royalty, the addressable market is small but tech-mandated, making it a targeted opportunity for vendors who can integrate with or displace the existing stack.
For software vendors selling into US franchise brands.
Live signals
Total units
10
10 franchised
Unit growth YoY
-16.667%
vs prior filing
AUV
$482K
Item 19, 2025
Royalty
6%
of gross sales
Ad fund
1%
national + local
Initial fee
$30K
per unit
Investment range
$290K–$632K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
7%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
FacebookMeta
ns 3.2 and 10.2). 7. You may not maintain a web site, software application, an App (application), social media account (including, but not limited to, an account, group or page on Facebook®, Flickr®,
InstagramMeta
web site, software application, an App (application), social media account (including, but not limited to, an account, group or page on Facebook®, Flickr®, Foursquare®, Google+®, Instagram®, LinkedIn®
LinkedInLinkedIn
oftware application, an App (application), social media account (including, but not limited to, an account, group or page on Facebook®, Flickr®, Foursquare®, Google+®, Instagram®, LinkedIn®, Pinterest
PinterestPinterest
lication, an App (application), social media account (including, but not limited to, an account, group or page on Facebook®, Flickr®, Foursquare®, Google+®, Instagram®, LinkedIn®, Pinterest®, Snapchat
SnapchatSnapchat
App (application), social media account (including, but not limited to, an account, group or page on Facebook®, Flickr®, Foursquare®, Google+®, Instagram®, LinkedIn®, Pinterest®, Snapchat®, Tumblr®, X
TwitterX
cial media account (including, but not limited to, an account, group or page on Facebook®, Flickr®, Foursquare®, Google+®, Instagram®, LinkedIn®, Pinterest®, Snapchat®, Tumblr®, X/Twitter®, YouTube®,
YouTubeGoogle
account (including, but not limited to, an account, group or page on Facebook®, Flickr®, Foursquare®, Google+®, Instagram®, LinkedIn®, Pinterest®, Snapchat®, Tumblr®, X/Twitter®, YouTube®, Vine®, VKon
Franchisor behaviours
What the franchisor requires
28 requirements the franchisor states in this filing, each in its own words; 1 explicit no; 5 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
The POS System must be configured so that we have independent and remote access to the information and data stored in it.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
to submit to us, at the times required, such other periodic forms, reports and information as may from time to be time be required by us;
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
Neptune Equipment, an affiliate of Kahala Franchising, is currently one of the approved suppliers of certain equipment, furniture, menu boards, computer hardware and smallwares.
Is there a franchisee advisory council, association or committee?
YesItem 6
Currently, the only Samurai Sam’s Cooperative is located in the Phoenix metropolitan area.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
Accordingly, you expressly understand and agree that we may from time to time change the components of the System, including altering the products, programs, services, methods, standards, forms, policies and procedures of that System; abandoning the System altogether in favor of another system in connection with a…
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesFranchise agreement
You acknowledge Franchisor and/or its affiliates has the right to receive commissions, volume discounts, purchase discounts, performance payments, bonuses, rebates, marketing and advertising allowances, co-op advertising, administrative fees, enhancements, price discounts, economic benefits and/or other payments…
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 6
New Supplier A charge not to exceed the Payable upon Payable by either you or the Approval Fee reasonable cost of the assessment proposed supplier if you (Note 1) inspection and the actual request our approval of a new cost of the test not to or alternative supplier. exceed $5,000.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
All requests for approving new or alternative suppliers must be submitted in writing by you and/or the supplier to the purchasing department at Kahala Brands.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
You acknowledge that between you and us, we have the sole right and interest in all telephone numbers and directory listings associated with any Proprietary Marks, and you authorize us and appoint us and any officer or agent of ours, as your attorney-in-fact, to direct the telephone company and all listings agencies…
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesItem 11
Therefore, as a franchisee who accepts credit cards, you are required to be PCI compliant by following and adhering to PCI DSS, completing an annual questionnaire and quarterly network PCI scans and installing a network firewall appliance for logging, tracking, reporting, and security assessment.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 11
We will continue our efforts to maintain high and uniform standards of quality, cleanliness, appearance and service at all restaurants in the System, including making periodic inspections and quality service checks of your restaurant
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
We may modify the Operations Manual as and when we desire, but no modification will materially alter your status and rights under the Franchise Agreement
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
You must select, and we must approve, an acceptable location within nine (9) months after the effective date of the Franchise Agreement.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
7. You may not maintain a web site, software application, an App (application), social media account (including, but not limited to, an account, group or page on Facebook®, Flickr®, Foursquare®, Google+®, Instagram®, LinkedIn®, Pinterest®, Snapchat®, Tumblr®, X/Twitter®, YouTube®, Vine®, VKontakte or Weibo®), or…
Is a minimum grand opening advertising spend required?
YesFranchise agreement
Ten Thousand Dollars ($10,000) (“Grand Opening Marketing”) is payable to us on the earlier of: (i) prior to you executing a lease for the premises where the Franchised Business will be located; or (ii) prior to construction commencing at the premises where the Franchised Business will be located.
Must the franchisee participate in a customer loyalty or rewards program?
YesItem 8
You are required to accept all approved debit and credit cards, along with Kahala Franchising or its affiliate’s stored value gift cards, loyalty cards, frequency cards, and any other similar Kahala Franchising or affiliate sponsored electronic card and/or payment program (collectively, the “Gift/Loyalty Card”) from…
Must the franchisee participate in a regional advertising cooperative when one exists?
YesFranchise agreement
If an Association is formed for your region, you must contribute financially to the Association as required by us.
Operations
Must the franchisee buy products from a designated distributor?
YesFranchise agreement
You must purchase or otherwise acquire certain proprietary or required equipment and supplies utilized in the Franchised Business only from our designated approved distributors or suppliers.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
The Franchise Agreement requires that all food products, ingredients, equipment, computer hardware and software, furniture, fixtures, décor, signs, computer equipment, supplies and other products, services and materials which you will use in the operation of your restaurant meet our standards and be purchased only…
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 8
Additionally, you must utilize our approved third party payment card processor, as identified in the Confidential Manual, for processing all such debit, credit, rewards, and Gift/Loyalty card transactions.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
Payment of the Royalty Fee, Advertising Fee (as defined in Section 5.3), and all [store #] [doc #] 16 of 67 other fees due under this Agreement to us shall be made via electronic transfer of funds from the Depository Account.
Must the franchisee participate in a gift card program?
YesItem 8
You are required to accept all approved debit and credit cards, along with Kahala Franchising or its affiliate’s stored value gift cards, loyalty cards, frequency cards, and any other similar Kahala Franchising or affiliate sponsored electronic card and/or payment program (collectively, the “Gift/Loyalty Card”) from…
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
Additionally, you must employ on a full time basis at least one on-premises supervisor (“Manager”) for the restaurant.
Must employees wear uniforms specified by the franchisor?
YesItem 16
You may only use products, materials, ingredients, supplies, paper goods, uniforms, fixtures, furnishings, signs, equipment, POS System, debit and credit card and Gift/Loyalty Card processing service, and methods of product preparation and delivery that meet our requirements as specified in the Confidential Manual.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
We require you to exclusively use an approved electronic point-of-sale system to record all your sales during the operation of the Franchised Business, the components of which are identified in the Confidential Manual ("POS System").
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
The POS System must be configured so that we have independent and remote access to the information and data stored in it.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
If, after attending the Training Program, you desire to, or we require that you, receive additional training, we will provide additional training time to you for a fee of Three Hundred Dollars ($300) per person per day.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
Attendance at these additional training programs and conferences is mandatory.
The filing answers no to 1 question
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Franchise agreement
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.
OwnerCEOPresidentPrincipal
- 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
- Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
- 97.5% of brands mandate no inventory system, but the 27 that do represent immediate displacement opportunities.By replacing weeks of manual FDD research with one FranCloud query, your operations team can build a target list of 27 inventory-mandate brands in minutes, accelerating time-to-pipeline by 90%.
The vendor opportunity at Samurai Sam's Teriyaki Grill
Samurai Sam's Teriyaki Grill operates 10 franchised quick-service restaurants, all under a single brand based in Arizona. The system is small, with an average unit volume of $482,450 and a 6.0% royalty rate. Year-over-year unit growth declined by 16.7%, signaling a contracting footprint. For software vendors, the total addressable market is limited to these 10 locations, but the franchisor's centralized control and existing tech mandate create a clear path to the decision-makers.
The brand's tech stack is lean. The 2026 Franchise Disclosure Document mandates Olo by Olo Inc. for digital ordering. No other POS, back-office, or operational systems are named as required or recommended in the filing. This single-vendor mandate suggests the franchisor values standardization and may be open to complementary tools that integrate with Olo or to vendors who can demonstrate a superior, consolidated alternative when contracts come up for renewal.
Who controls software purchasing
Executive leadership sits at the top of the purchasing process. Eric Lefebvre serves as Chief Executive Officer, with Jeff Smit as Chief Operating Officer and Anthony Crosby as Senior Vice President of Restaurant Operations. Blake Borwick, Vice President of Restaurant Operations, rounds out the operations leadership. In a 10-unit chain, these roles are directly involved in vendor selection and technology decisions. There is no CIO or CTO listed, so the COO and SVP of Operations are the most likely day-to-day owners of the tech stack.
Renee St-Onge, the Chief Financial Officer, is also a key stakeholder for any software that touches payments, accounting, or royalty reporting. The absence of a parent company or private equity sponsor means decisions are made internally, without a portfolio-wide mandate from a larger entity.
Mandated and current tech stack
The only mandated technology disclosed in the 2026 FDD is Olo, a digital ordering and delivery enablement platform. This covers online ordering, mobile ordering, and potentially dispatch integrations. For vendors selling POS, kitchen display systems, inventory management, labor scheduling, or loyalty platforms, the current state is an open field—no competing mandates are listed. However, any new system must either integrate with Olo or make a compelling case for replacement.
The operator footprint shows no mapped multi-unit operators in FranCloud's corpus, meaning all 10 locations are likely single-unit franchisees. This structure means the franchisor can mandate technology, but adoption and compliance may require franchisee buy-in. Vendors should be prepared to demonstrate ROI to both the franchisor and individual operators.
Procurement, renewals, and timing
Item 8 of the FDD, which typically outlines procurement restrictions and designated suppliers, provided no extractable signal. This means the franchisor has not publicly disclosed a formal procurement model in the filing. In practice, this often indicates an approved-supplier or open model, but vendors should verify directly with the franchisor.
Renewal terms offer a predictable window for technology conversations. The initial franchise agreement runs for 10 years. Franchisees may renew for a single additional term of 5 years, provided they give at least 210 days' notice, are not in default, and meet other conditions including signing a new agreement that may have materially different terms. This renewal trigger—requiring a new agreement—is a natural point for the franchisor to update technology mandates. With unit counts declining, the franchisor may be motivated to refresh the tech stack to support turnaround efforts.
How to read the Samurai Sam's Teriyaki Grill FDD
The 2026 FDD is the primary source for understanding the brand's technology requirements, financial performance, and contractual obligations. Item 11 details the mandated Olo system. Item 19, if present, would contain financial performance representations, though the AUV of $482,450 is the key top-line metric available. Item 17 outlines the renewal conditions described above. The full document is embedded below for direct review. For a ranked target list of franchise brands based on tech mandates, decision-maker access, and unit economics, FranCloud can help.
Questions vendors ask
Samurai Sam's Teriyaki Grill, answered from the filing
The buying center includes CEO Eric Lefebvre, COO Jeff Smit, and SVP of Restaurant Operations Anthony Crosby. As a small, HQ-controlled chain, major software decisions likely route through these executives.
The 2026 FDD mandates Olo by Olo Inc. for digital ordering. No other mandated POS or operational systems are disclosed in the filing.
There are 10 total units, all franchised. The brand experienced a -16.7% year-over-year unit decline, indicating a contracting footprint.
The procurement model is not disclosed in the most recent FDD. Item 8, which typically outlines designated or approved supplier requirements, provided no extractable signal.
Initial terms are 10 years, with a single 5-year renewal. Franchisees must give 210 days' notice to renew, creating a predictable window for vendor conversations tied to agreement cycles.
The 2026 FDD is filed with state franchise regulators. You can review the full document in the embedded PDF viewer below to analyze Item 11 tech mandates and Item 19 financials directly.
Source
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Operator footprint
Who runs the locations
2 operators run 3 mapped locations. 1 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit1
2–9 units1
Top states by locations
| NV | 2 |
|---|---|
| AZ | 1 |
Ownership
The portfolio behind Samurai Sam's Teriyaki Grill
unknown of bf acquisition holdings.
Related Quick service restaurant brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.