TRAINING PROGRAM Column 1 Column 2 Column 3 Column 4 Subject Hours of Hours of On-the- Location Classroom Job Training Training Operations In-Store Training: 0 Up to 25 days or Designated Papa Food/Pizza Preparation Skill Development 250 hours Murphy’s training Team Member Positions and Duties store (travel and - Product Flow accommodations - Product Specifications may be required) - Dough - Prep - Guest Service - Cashier - Telephones - Ordering - Speed of service Administration/Management Duties Marketing/Local Store Marketing Administration - Accounting - Administrative Paperwork - Weekly Inventory - Scheduling - Food and Produce Ordering Safety and Security Shift Management - Setting Goals - Rush Management - Food and Labor Cost Troubleshooting - Service Time - Customer Relationship Management - Quality Service Cleanliness Visitation Enterprise Solution Training: 0 Approximately 50- Designated Papa POS Back Office & Other Store 75 hours to Murphy’s training Technologies proficiency, store (travel and - MenuLink completed within accommodations Inventory 250 hours of may be required) Purchasing In-Store Training Labor Scheduling © 2026 Papa Murphy’s International LLC 38 March 2026 TRAINING PROGRAM Column 1 Column 2 Column 3 Column 4 Subject Hours of Hours of On-the- Location Classroom Job Training Training Workflow Employee Maintenance Cash Handling & Financials - Point of Sale Training Front of House Walk-In Order Taking Call-In Order Taking Online Ordering (if applicable) - Configuration Center Pricing Buttons Tax Configuration Break Rule Configuration Foundations Class: Up to 6 days or 0 Virtual Marketing 15 hours - DMA Overview - Product Innovation and Development - Local Store Marketing and Institutional Accounts - Marketing Calendar and Events - Brand Creative and Media Human Resources - Protecting your Business - Recruiting, Interviewing and Hiring Process - Employee Classifications - Documentation and Employee Separations - Discrimination and Harassment - Special Third Party Vendor Programs Profitability - Financial Health/ProfitKeeper - Analytic Tools - Food and Labor Cost Troubleshooting Operations - Brand Standards - Quality Assurance and Food Safety - Supply Chain and Inventory Training - One Bite at a Time Curriculum - Leadership - Team Building - Papa Murphy’s University Guest Experience - Guest Service 101 - Service Management Group (SMG) Technology - Store Solutions - Olo Dashboard - Pulse Realtime
From the filings
Papa Murphy's
Quick service restaurantPapa Murphy's headquarters requires an approved-vendor POS System and related technology at every store, configured to interface with systems it specifies.
For software vendors selling into US franchise brands.
Live signals
Ordinary royalty terms
5% component; full terms unconfirmed
Complete royalty terms are not confirmed for the selected filing.
Recorded percentage components
These are recorded percentage components. Each has its own base and conditions; the chart does not state the total payment or confirm ad-fund completeness.
1recorded components (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
© 2026 Papa Murphy’s International LLC 38 March 2026 TRAINING PROGRAM Column 1 Column 2 Column 3 Column 4 Subject Hours of Hours of On-the- Location Classroom Job Training Training Workflow Employee Maintenance Cash Handling & Financials - Point of Sale Training Front of House Walk-In Order Taking Call-In Order Taking Online Ordering (if applicable) - Configuration Center Pricing Buttons Tax Configuration Break Rule Configuration Foundations Class: Up to 6 days or 0 Virtual Marketing 15 hours - DMA Overview - Product Innovation and Development - Local Store Marketing and Institutional Accounts - Marketing Calendar and Events - Brand Creative and Media Human Resources - Protecting your Business - Recruiting, Interviewing and Hiring Process - Employee Classifications - Documentation and Employee Separations - Discrimination and Harassment - Special Third Party Vendor Programs Profitability - Financial Health/ProfitKeeper - Analytic Tools - Food and Labor Cost Troubleshooting Operations - Brand Standards - Quality Assurance and Food Safety - Supply Chain and Inventory Training - One Bite at a Time Curriculum - Leadership - Team Building - Papa Murphy’s University Guest Experience - Guest Service 101 - Service Management Group (SMG) Technology - Store Solutions - Olo Dashboard - Pulse Realtime © 2026 Papa Murphy’s International LLC 39 March 2026 The training program consists of job aids, professional consultation and training materials which are comprised of videos, handouts, manuals, presentations and discussions. Training will cover recipes, product preparation and presentation, general business operations, retail sales practices, franchise systems management, bookkeeping and financial management, inventory control and purchasing, security practices, equipment operations, marketing, increasing sales at your location and assisting in creating relationships with your guests.
© 2026 Papa Murphy’s International LLC 38 March 2026 TRAINING PROGRAM Column 1 Column 2 Column 3 Column 4 Subject Hours of Hours of On-the- Location Classroom Job Training Training Workflow Employee Maintenance Cash Handling & Financials - Point of Sale Training Front of House Walk-In Order Taking Call-In Order Taking Online Ordering (if applicable) - Configuration Center Pricing Buttons Tax Configuration Break Rule Configuration Foundations Class: Up to 6 days or 0 Virtual Marketing 15 hours - DMA Overview - Product Innovation and Development - Local Store Marketing and Institutional Accounts - Marketing Calendar and Events - Brand Creative and Media Human Resources - Protecting your Business - Recruiting, Interviewing and Hiring Process - Employee Classifications - Documentation and Employee Separations - Discrimination and Harassment - Special Third Party Vendor Programs Profitability - Financial Health/ProfitKeeper - Analytic Tools - Food and Labor Cost Troubleshooting Operations - Brand Standards - Quality Assurance and Food Safety - Supply Chain and Inventory Training - One Bite at a Time Curriculum - Leadership - Team Building - Papa Murphy’s University Guest Experience - Guest Service 101 - Service Management Group (SMG) Technology - Store Solutions - Olo Dashboard - Pulse Realtime
Franchisor behaviours
What the franchisor requires
28 requirements the franchisor states in this filing, each in its own words; 3 explicit no's; 3 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesFranchise agreement
We require you to retain a bookkeeping and payroll service that meets our criteria for the first year of operation of the Franchised Business.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
Access your business, computer systems, and point-of-sale data to verify and secure your compliance with your obligations.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesItem 6
You must submit to us your weekly sales reports, income statements for each accounting period, including a year-to-date summary, and annual financial statements (income statement, balance sheet and statement of cash flows) and tax returns or other reports in the form, manner and time that we determine.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
To the extent we or an affiliate provides one or more of the products or services described in this ITEM 8, one or more of our officers will own an interest in such entity as a supplier.
Is there a franchisee advisory council, association or committee?
YesFranchise agreement
A Franchise Advisory Board (“FAB”) has been formed and shall be utilized by us to gather input and advice from the franchise community on key initiatives and business issues.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
We reserve the right to impose reasonable limitations on the number of approved suppliers or distributors of any product as well as services to be used in the Franchised Business.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
438058Item 8
In fiscal year 2025, we recognized $438,058 in income from equipment or services purchased from us or entities affiliated with us.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We or our affiliates may receive revenue from products and services sold to you by our approved suppliers.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesFranchise agreement
If you want to purchase any product of an unapproved brand or from an unapproved supplier, you will notify us prior to use, and will pay us a processing fee and a reasonable testing fee as determined by us.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
We will notify you in writing of the approval or disapproval of any supplier you © 2026 Papa Murphy’s International LLC 33 March 2026 propose.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesItem 17
release of telephone numbers and listings
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
You must comply with any privacy policies or data protection and breach response policies that we may periodically establish.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
We or our authorized agents or representatives, with or without prior notice to you, may enter the Franchised Location during normal business hours and inspect the operations of the Franchised Business and select materials, ingredients, products, supplies, paper goods, uniforms, fixtures, furnishings, signs…
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
We may change or modify the Methods of Operation and any other part of the Manual.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
You must obtain our prior written approval for the site of the Franchise Premises and your related lease.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
You may not have any ECS presence outside our website or social media sites.
Is a minimum grand opening advertising spend required?
YesItem 11
You must spend through us or at our direction up to $15,000 on marketing before opening and during the first 180 days you operate the Franchised Store.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesFranchise agreement
Unless you are in an advertising cooperative complying with the requirements of Section 5.3(b), you must spend each month on local marketing a minimum of the greater of $2,000 or 5 percent of your Net Sales (“Local Marketing Expense”).
Must the franchisee participate in a customer loyalty or rewards program?
YesItem 6
We require you to participate in a systemwide loyalty program and to reimburse us for these fees, plus applicable taxes.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesFranchise agreement
You must participate in and contribute your share to the cooperative advertising and promotional programs in your advertising coverage area.
Operations
Must equipment be purchased from designated or approved suppliers?
YesFranchise agreement
You must purchase all such goods and services from sources and suppliers that have been approved or designated by us.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 8
We may approve, designate, require, replace, or discontinue one or more approved technology providers (including point of sale vendors, payment processors, gateway providers, and security providers) at any time, and you must transition to the then-required provider(s) and/or solution(s) as specified in the Operations…
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
We require an ACH authorization that allows us to automatically deduct the fee from your Franchised Store bank account.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 11
All stores must be managed by a trained owner or a Certified Manager (“Certified Manager”).
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
You will wear and you will provide and cause your employees to wear our required uniforms and comply with the standard uniform policy set forth in the Manual.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesFranchise agreement
The POS System must meet our then-current specifications and standards and be obtained from, through, or pursuant to agreements with us, our affiliates, and/or one or more approved third party vendors/providers/processors.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
Access your business, computer systems, and point-of-sale data to verify and secure your compliance with your obligations.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
You will be responsible for the cost of any additional training, including any necessary travel, accommodations, meals, and other expenses which will be at your sole cost and expense, as well as all wages and benefits of the manager earned
The filing answers no to 3 questions
- Must the franchisee buy products from a designated distributor?Franchise agreement
- Must the franchisee participate in a gift card program?Item 8
- Is attendance at an annual convention or conference mandatory for the franchisee?Item 11
The vendor opportunity at Papa Murphy's
Papa Murphy's Item 19 makes a financial performance representation. The system spans 1,014 units, 965 of them franchised, part of MTY Food Group alongside sibling brands MTY Franchising USA, Mucho Burrito, Planet Smoothie, Cold Stone Creamery, Pinkberry, and The Counter. The operator footprint maps 219 single-unit operators, concentrated in NE. Franchised outlets fell 3.6% year over year.
Who controls software purchasing
Papa Murphy's headquarters designates the systems every store must run. Franchisees must install and use a computer system and a single-purpose point-of-sale and back-office system supplied by one or more approved vendors, configured to interface, integrate, and exchange data with the systems Papa Murphy's requires.
Tech named in the FDD, and what is actually required
The POS System itself is required, sourced from one or more vendors Papa Murphy's approves; franchisees must also carry a business-class high-speed internet connection and credit-card, gift-card, and EBT accounts from an approved vendor. The filing separately names MenuLink, Olo, and ProfitKeeper in Item 11.
Procurement, renewals, and timing
Item 8 runs an approved-supplier list: franchisees must obtain food products from Papa Murphy's, its affiliates, or approved sources, and the POS System and related hardware and software from approved or designated vendors; some items are available from only one designated source.
How to read the Papa Murphy's FDD
The embedded viewer below carries Papa Murphy's 2026 Franchise Disclosure Document, including the Item 8 and Item 11 language summarized above.
Talk to FranCloud for a ranked list of franchise systems like Papa Murphy's where the technology mandate and procurement structure line up with your product.
Ordinary royalty terms
Complete royalty terms are not confirmed.
Questions vendors ask
Papa Murphy's, answered from the filing
Read the filing itself
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Operator footprint
Who runs the locations
219 operators run 219 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| NE | 4 |
|---|
Ownership
The portfolio behind Papa Murphy's
Ownership: MTY Food Group.
Sibling brands
Related Quick service restaurant brands
Primary franchise filings · updated September 2026. Read the original filing for definitions, conditions, and qualifications.