ons 3.2 and 10.2). 7. You may not maintain a website, software application, an App (application), social media account (including, but not limited to, an account, group or page on Facebook®, Flickr®,
From the filings
Chicken Strips and Dips
Quick service restaurantSoftware purchasing at Chicken Strips and Dips is controlled at the headquarters level, where a small executive team led by CEO Eric Lefebvre oversees operations for a single franchised unit. The brand mandates Olo for its digital ordering stack, leaving no room for alternative point-of-sale or online ordering platforms. With only one franchised location and no company-owned units disclosed, the addressable market is extremely narrow—making this a niche target for vendors seeking early-stage franchise relationships.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
7%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
add on with an existing Micros POS system, then support would be charged at $100/hour. If adding a new Micros POS system amount would also be up to $100 per hour. If adding a new Focus POS system amou
a website, software application, an App (application), social media account (including, but not limited to, an account, group or page on Facebook®, Flickr®, Foursquare®, Google+®, Instagram®, LinkedIn
oftware application, an App (application), social media account (including, but not limited to, an account, group or page on Facebook®, Flickr®, Foursquare®, Google+®, Instagram®, LinkedIn®, Pinterest
onal cost and would be included with the primary brand. If the Chicken Strips and Dips concept is being added to an existing location as a ghost kitchen or add on with an existing Micros POS system, t
mobile app (“App”) and online food ordering service (including any third-party delivery order integration) and may not use any other store-specific App or online ordering service. Olo is a Franchisor-
lication, an App (application), social media account (including, but not limited to, an account, group or page on Facebook®, Flickr®, Foursquare®, Google+®, Instagram®, LinkedIn®, Pinterest®, Snapchat
exican- style food products Full service restaurant featuring December 2017 under 7 franchised units (6 in build-your-own CB Franchise the United States and 2 The Counter burgers, signature Systems, L
App (application), social media account (including, but not limited to, an account, group or page on Facebook®, Flickr®, Foursquare®, Google+®, Instagram®, LinkedIn®, Pinterest®, Snapchat®, Tumblr®, X
cial media account (including, but not limited to, an account, group or page on Facebook®, Flickr®, Foursquare®, Google+®, Instagram®, LinkedIn®, Pinterest®, Snapchat®, Tumblr®, X/Twitter®, YouTube®,
account (including, but not limited to, an account, group or page on Facebook®, Flickr®, Foursquare®, Google+®, Instagram®, LinkedIn®, Pinterest®, Snapchat®, Tumblr®, X/Twitter®, YouTube®, Vine®, VKon
Franchisor behaviours
What the franchisor requires
27 requirements the franchisor states in this filing, each in its own words; 2 explicit no's; 5 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
The POS System must be configured so that we have independent and remote access to the information and data stored in it.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
to submit to us, within ninety (90) days after the end of each calendar year, commencing with the opening of the Franchised Business, in a format approved by us, a profit and loss statement and balance sheet (including a statement of retained earnings or partnership account) for the preceding calendar year;
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
Neptune Equipment, an affiliate of Kahala Franchising, is currently one of the approved suppliers of certain equipment, signage menu boards, POS System and smallwares.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
At any time and from time to time, we may in our sole option engage in new product rollouts to add to or change the menu items offered for sale in the Franchised Business and the ingredients or supplier of ingredients utilized in the preparation of the menu items sold in the Franchised Business (“Rollout”).
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We or our subsidiaries may also receive rebates and/or allowances, usually ranging between 1% and 5%, from certain suppliers on purchases made by you and other franchisees.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesFranchise agreement
A charge not to exceed the amounts incurred in connection with the inspection and the test, with such cumulative amount not to exceed Five Thousand Dollars ($5,000), must be paid by you and/or the supplier.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
All requests for approving new or alternative suppliers must be submitted in writing by you and/or the supplier to the purchasing department at Kahala Brands.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
You acknowledge that between you and us, we have the sole right and interest in all telephone numbers and directory listings associated with any Proprietary Marks, and you authorize us and appoint us and any officer or agent of ours, as your attorney-in-fact, to direct the telephone company and all listings agencies…
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
Therefore, as a franchisee who accepts credit cards, you are required to be PCI compliant by following and adhering to PCI DSS, which includes ensuring that your POS System, back office computer (if supplied), and any other device that is plugged into the network is only used for business purposes.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 11
We will continue our efforts to maintain high and uniform standards of quality, cleanliness, appearance and service at all restaurants in the System, including making periodic inspections and quality service checks of your restaurant
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
We may modify the Operations Manual as and when we desire, but no modification will materially alter your status and rights under the Franchise Agreement
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
You must select, and we must approve, an acceptable location within nine (9) months after the effective date of the Franchise Agreement.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You may not maintain a website, software application, an App (application), social media account (including, but not limited to, an account, group or page on Facebook®, Flickr®, Foursquare®, Google+®, Instagram®, LinkedIn®, Pinterest®, Snapchat®, Tumblr®, X/Twitter®, YouTube®, Vine®, VKontakte or Weibo®), or…
Is a minimum grand opening advertising spend required?
YesItem 7
You are required, to pay a Grand Opening Marketing fee of $1,000 payable to US on the earlier of (i) prior to you executing a lease or lease amendment for the premises where the Franchised Business will be located; or (ii) prior to beginning to offer the concept.
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
cooperation with and participation in sales, marketing, advertising and promotional programs (including loyalty programs, online ordering programs, discount coupons, discount gift cards, special menu promotions, and entering into product and service agreements directly with third-party vendors and service providers…
Must the franchisee participate in a regional advertising cooperative when one exists?
YesFranchise agreement
If an Association is formed for your region, you must contribute financially to the Association as required by us.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
The Franchise Agreement requires that all food products, ingredients, equipment, computer hardware and software, signs, computer equipment, supplies and other products, services and materials which you will use in the operation of your restaurant meet our standards and be purchased only from approved distributors and…
Must equipment be purchased from designated or approved suppliers?
YesItem 8
The Franchise Agreement requires that all food products, ingredients, equipment, computer hardware and software, signs, computer equipment, supplies and other products, services and materials which you will use in the operation of your restaurant meet our standards and be purchased only from approved distributors and…
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 8
Additionally, you must utilize our approved third party payment card processor, as identified in the Confidential Manual, for processing all such debit, credit, rewards, and Gift/Loyalty (if any) card transactions.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
Payment of the Royalty Fee, Advertising Fee (as defined in Section 5.3), and all other fees due under this Agreement to us shall be made via electronic transfer of funds from the Depository Account.
Must the franchisee participate in a gift card program?
YesItem 8
You are required to accept all approved debit and credit cards, along with Kahala Franchising or its affiliate’s stored value gift cards, loyalty cards, frequency cards, and any other similar Kahala Franchising or affiliate sponsored electronic card and/or payment program (collectively, the “Gift/Loyalty Card”) from…
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
Additionally, you must employ on a full time basis at least one on-premises supervisor (the “Manager”) for the restaurant.
Must employees wear uniforms specified by the franchisor?
YesItem 15
All personnel must wear a uniform or other clothing approved by us.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
We require you to exclusively use an approved electronic point-of-sale system to record all your sales during the operation of your restaurant, the components of which are identified in the Confidential Manual ("POS System").
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
The POS System must be configured so that we have independent and remote access to the information and data stored in it.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
If, after attending the Training Program, you desire to, or we require that you, receive additional training, we will provide additional training time to you for a fee of Three Hundred Dollars ($300) per person per day.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
Attendance at these additional training programs and conferences is mandatory.
The filing answers no to 2 questions
- Is there a franchisee advisory council, association or committee?Item 20
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Franchise agreement
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.
- 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
- Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
- 97.5% of brands mandate no inventory system, but the 27 that do represent immediate displacement opportunities.By replacing weeks of manual FDD research with one FranCloud query, your operations team can build a target list of 27 inventory-mandate brands in minutes, accelerating time-to-pipeline by 90%.
The vendor opportunity at Chicken Strips and Dips
Chicken Strips and Dips is a quick-service restaurant concept headquartered in Arizona, with a single franchised unit as of its 2026 Franchise Disclosure Document. No company-owned locations are reported, and year-over-year unit growth is not disclosed. For software vendors, this represents an extremely limited addressable market—one location—but also a potential early entry point if the brand scales. The franchise operates on a 5-year initial term with a 6.0% royalty rate. Average unit volume is not provided in the FDD, so revenue-based sizing is unavailable.
The brand appears independently owned, with no parent company on file. Its operator footprint is unmapped in our corpus, meaning no multi-unit operators are identified. This centralization means all technology decisions flow through a single headquarters team, simplifying outreach but capping the total contract value at one unit unless expansion occurs.
Who controls software purchasing
Software purchasing authority sits with the executive team listed in Item 1 of the 2026 FDD. CEO Eric Lefebvre and COO Al Hank are the most likely decision-makers for operational and digital tools. CFO Renee St-Onge may influence budget-sensitive purchases, while Chief Legal Officer Jenny Moody would review contract terms. Jeff Smit, listed as Chief Operating Officer of Kahala Brands, appears in the disclosure but his role relative to Chicken Strips and Dips is not clarified—Kahala is not identified as a parent entity, so his involvement may be advisory or transitional.
Given the single-unit scale, vendors should expect direct conversations with these executives rather than a layered procurement department. There is no CIO or CTO named, so technology evaluation likely falls to operations leadership.
Mandated and current tech stack
The only technology system mandated in the 2026 FDD is Olo by Olo Inc., a digital ordering and delivery enablement platform. This requirement locks the franchise into Olo’s ecosystem for online orders, reducing opportunities for competing POS or ordering solutions. No other mandated or recommended systems—such as back-office, payroll, inventory, or loyalty platforms—are disclosed. Vendors in adjacent categories (e.g., HR, scheduling, catering) may find an opening if no incumbent is named, but must confirm directly with HQ.
Procurement, renewals, and timing
Item 8 of the FDD contains no extract, leaving the procurement model undefined. It is not publicly known whether Chicken Strips and Dips uses designated suppliers, approved supplier lists, or an open procurement process. Vendors should approach with the assumption that HQ controls all purchasing decisions until the franchisor clarifies otherwise.
Renewal terms are outlined in Item 17: a franchisee in good standing may renew for a single additional 5-year term, provided they give at least 210 days’ notice, meet compliance conditions, sign a new agreement (which may differ materially from the original), pay a renewal fee, and execute a General Release. No more than three notices of default over the initial term—and no more than two in the final five years—are permitted. This rigid renewal structure means the single franchisee’s contract cycle is predictable but offers only one potential re-evaluation point for software vendors in a decade.
How to read the Chicken Strips and Dips FDD
The full 2026 FDD is embedded below for your review. It contains the legal and financial disclosures required by the FTC Franchise Rule, including the franchise agreement, fee schedule, and executive roster. Use it to verify the facts cited here and to identify any additional obligations—such as technology upgrade requirements or marketing fund contributions—that could influence a software sale. For vendors building a ranked target list of franchise systems, this document is the primary source of truth.
FranCloud helps SaaS vendors identify and prioritize franchise systems like Chicken Strips and Dips based on tech mandates, decision-maker profiles, and unit economics. Reach out to see how we rank opportunities across the franchise landscape.
Questions vendors ask
Chicken Strips and Dips, answered from the filing
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Chicken Strips and Dips files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
6 operators run 6 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| WA | 1 |
|---|---|
| ND | 1 |
| AZ | 1 |
| MD | 1 |
| VA | 1 |
Ownership
The portfolio behind Chicken Strips and Dips
strategic_multibrand of MTY Food Group.
Sibling brands
Related Quick service restaurant brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.