Champps Kitchen + Bar

OPERATIONS PURCHASING Hours of Operation Approved Vendors List Training/Trainer Certification Vendor Approval process Manager’s Communication Log Setting Par Levels Opening/Closing checklists Ordering Process Guest Service Standards Receiving Phone Answering Storage/Rotation Reservations Transfers in/out Call-Ahead Seating Waste tracking Carry-out Inventory process Catering Approved cleaning supplies Beverages Approved Vendors List Server Banking Vendor Approval process Tip out Setting Par Levels Food and Beverage Recipe Vault MARKETING FACILITY MANAGEMENT LSM Cleaning Lists Community Involvement Preventative Maintenance Schedule Fundraisers Equipment Cleaning Promotions HUMAN RESOURCE ISSUES FINANCIAL MATTERS Orientation P&L Accounting Store transfers Accounts Payable MSDS/Chemicals Gift Cards Food Safety Credit Cards Security Counterfeit Bills Paid outs Voids/Refunds

There are certain seasonings, spices, food, food items, disposable and tabletop items, recipe ingredients, and drink items (and, if applicable, dispensing equipment for the drink items) that are proprietary to Franchisor or that are selected by Franchisor for consistency in quality and other considerations. These items, such as certain brand name products, are manufactured or produced only by manufacturers or producers approved by Franchisor in writing. To ensure that you adhere to the uniformity requirements and quality standards associated with all Champps Kitchen + Bar restaurants, you must purchase all such items from a member of Franchisor’s Distribution Marketing Advantage system, Sysco Corporation, or from any other vendor/distributor Franchisor may designate in the future. Franchisor reserves the right to limit the number of approved suppliers. Franchisor will provide a written list of these proprietary or selected products and services. Franchisor will also notify you of any additions to or deletions from the list.

5. All advertising by you in any medium must be conducted in a professional manner, must conform to the standards and requirements in our Confidential Manual, and must display our Proprietary Marks only in those forms approved by us. We may make available to you, from time to time, approved advertising, promotional plans and materials for purchase (See Franchise Agreement—Sections 3.2 and 10.2). 6. You may not maintain a website, software application, a mobile application, social media account (including, but not limited to, an account, group or page on Facebook®, Flickr®, Foursquare®, Google+®, Instagram®, LinkedIn®, Pinterest®, Snapchat®, Tumblr®, X/Twitter®, YouTube®, Vine®, VKontakte or Weibo®). In addition, if and when Franchisor provides the Franchisee with access to the local restaurant template page (the “Subpage”) on Franchisor’s main Champps Kitchen + Bar public website or another website maintained by Franchisor, the Franchisee will be required to maintain its own content and information on the Subpage consistent with the standards and specifications that Franchisor may set forth in the Manuals or otherwise. Finally, you may not use the words “Champps Kitchen + Bar” or any other Marks as any part of an email address or any domain name, absent Franchisor’s prior approval (See Franchise Agreement – Section 3.4). 7. We will encourage our franchisees to form and operate a Local Advertising Association (the “LAA”). Each LAA will coordinate advertising and marketing efforts and programs and will attempt to maximize the efficient use of local advertising media. No LAAs have been formed to date. If a LAA is formed for your region, you must financially contribute to the LAA as required by us. Failure to do so will be deemed a breach of the Franchise Agreement and you may also, in Franchisor’s sole discretion, lose your right to vote as to LAA matters. The membership of the LAA is defined by us according to your market area. We are responsible for administering the LAA. We may prepare for each LAA a statement on the use of advertising collections and expenditures. The LAA will not conduct any advertising, promotion, marketing or public relations program or campaign for the Restaurants in the DMA until Franchisor has given the LAA written approval for all proposed concepts, materials or media. The LAA will provide a written summary of the members’ contributions to the LAA and an accurate accounting of the LAA’s expenditures for approved local advertising and promotion to Franchisor and its members as set forth in the Manuals or otherwise. We reserve the right at any time, in our sole discretion, to form, change, dissolve, or merge LAAs. (See Franchise Agreement – Section 5.4).

6. You may not maintain a website, software application, a mobile application, social media account (including, but not limited to, an account, group or page on Facebook®, Flickr®, Foursquare®, Google+®, Instagram®, LinkedIn®, Pinterest®, Snapchat®, Tumblr®, X/Twitter®, YouTube®, Vine®, VKontakte or Weibo®). In addition, if and when Franchisor provides the Franchisee with access to the local restaurant template page (the “Subpage”) on Franchisor’s main Champps Kitchen + Bar public website or another website maintained by Franchisor, the Franchisee will be required to maintain its own content and information on the Subpage consistent with the standards and specifications that Franchisor may set forth in the Manuals or otherwise. Finally, you may not use the words “Champps Kitchen + Bar” or any other Marks as any part of an email address or any domain name, absent Franchisor’s prior approval (See Franchise Agreement – Section 3.4). 7. We will encourage our franchisees to form and operate a Local Advertising Association (the “LAA”). Each LAA will coordinate advertising and marketing efforts and programs and will attempt to maximize the efficient use of local advertising media. No LAAs have been formed to date. If a LAA is formed for your region, you must financially contribute to the LAA as required by us. Failure to do so will be deemed a breach of the Franchise Agreement and you may also, in Franchisor’s sole discretion, lose your right to vote as to LAA matters. The membership of the LAA is defined by us according to your market area. We are responsible for administering the LAA. We may prepare for each LAA a statement on the use of advertising collections and expenditures. The LAA will not conduct any advertising, promotion, marketing or public relations program or campaign for the Restaurants in the DMA until Franchisor has given the LAA written approval for all proposed concepts, materials or media. The LAA will provide a written summary of the members’ contributions to the LAA and an accurate accounting of the LAA’s expenditures for approved local advertising and promotion to Franchisor and its members as set forth in the Manuals or otherwise. We reserve the right at any time, in our sole discretion, to form, change, dissolve, or merge LAAs. (See Franchise Agreement – Section 5.4).

6. You may not maintain a website, software application, a mobile application, social media account (including, but not limited to, an account, group or page on Facebook®, Flickr®, Foursquare®, Google+®, Instagram®, LinkedIn®, Pinterest®, Snapchat®, Tumblr®, X/Twitter®, YouTube®, Vine®, VKontakte or Weibo®). In addition, if and when Franchisor provides the Franchisee with access to the local restaurant template page (the “Subpage”) on Franchisor’s main Champps Kitchen + Bar public website or another website maintained by Franchisor, the Franchisee will be required to maintain its own content and information on the Subpage consistent with the standards and specifications that Franchisor may set forth in the Manuals or otherwise. Finally, you may not use the words “Champps Kitchen + Bar” or any other Marks as any part of an email address or any domain name, absent Franchisor’s prior approval (See Franchise Agreement – Section 3.4). 7. We will encourage our franchisees to form and operate a Local Advertising Association (the “LAA”). Each LAA will coordinate advertising and marketing efforts and programs and will attempt to maximize the efficient use of local advertising media. No LAAs have been formed to date. If a LAA is formed for your region, you must financially contribute to the LAA as required by us. Failure to do so will be deemed a breach of the Franchise Agreement and you may also, in Franchisor’s sole discretion, lose your right to vote as to LAA matters. The membership of the LAA is defined by us according to your market area. We are responsible for administering the LAA. We may prepare for each LAA a statement on the use of advertising collections and expenditures. The LAA will not conduct any advertising, promotion, marketing or public relations program or campaign for the Restaurants in the DMA until Franchisor has given the LAA written approval for all proposed concepts, materials or media. The LAA will provide a written summary of the members’ contributions to the LAA and an accurate accounting of the LAA’s expenditures for approved local advertising and promotion to Franchisor and its members as set forth in the Manuals or otherwise. We reserve the right at any time, in our sole discretion, to form, change, dissolve, or merge LAAs. (See Franchise Agreement – Section 5.4).

You are required to maintain tablet devices approved by Champps Kitchen + Bar for use with certain operational and management applications. Champps Kitchen + Bar currently requires a minimum of two (2) tablets per restaurant. These devices may be used to access and operate required systems such as back-office management, enablement platform for training and communications, acquisition and recruitment platform for hiring and onboarding, and Olo for digital ordering management. You are responsible for all costs associated with the purchase (currently $400 with a case), setup, connectivity, maintenance, and replacement of these devices.

6. You may not maintain a website, software application, a mobile application, social media account (including, but not limited to, an account, group or page on Facebook®, Flickr®, Foursquare®, Google+®, Instagram®, LinkedIn®, Pinterest®, Snapchat®, Tumblr®, X/Twitter®, YouTube®, Vine®, VKontakte or Weibo®). In addition, if and when Franchisor provides the Franchisee with access to the local restaurant template page (the “Subpage”) on Franchisor’s main Champps Kitchen + Bar public website or another website maintained by Franchisor, the Franchisee will be required to maintain its own content and information on the Subpage consistent with the standards and specifications that Franchisor may set forth in the Manuals or otherwise. Finally, you may not use the words “Champps Kitchen + Bar” or any other Marks as any part of an email address or any domain name, absent Franchisor’s prior approval (See Franchise Agreement – Section 3.4). 7. We will encourage our franchisees to form and operate a Local Advertising Association (the “LAA”). Each LAA will coordinate advertising and marketing efforts and programs and will attempt to maximize the efficient use of local advertising media. No LAAs have been formed to date. If a LAA is formed for your region, you must financially contribute to the LAA as required by us. Failure to do so will be deemed a breach of the Franchise Agreement and you may also, in Franchisor’s sole discretion, lose your right to vote as to LAA matters. The membership of the LAA is defined by us according to your market area. We are responsible for administering the LAA. We may prepare for each LAA a statement on the use of advertising collections and expenditures. The LAA will not conduct any advertising, promotion, marketing or public relations program or campaign for the Restaurants in the DMA until Franchisor has given the LAA written approval for all proposed concepts, materials or media. The LAA will provide a written summary of the members’ contributions to the LAA and an accurate accounting of the LAA’s expenditures for approved local advertising and promotion to Franchisor and its members as set forth in the Manuals or otherwise. We reserve the right at any time, in our sole discretion, to form, change, dissolve, or merge LAAs. (See Franchise Agreement – Section 5.4).

6. You may not maintain a website, software application, a mobile application, social media account (including, but not limited to, an account, group or page on Facebook®, Flickr®, Foursquare®, Google+®, Instagram®, LinkedIn®, Pinterest®, Snapchat®, Tumblr®, X/Twitter®, YouTube®, Vine®, VKontakte or Weibo®). In addition, if and when Franchisor provides the Franchisee with access to the local restaurant template page (the “Subpage”) on Franchisor’s main Champps Kitchen + Bar public website or another website maintained by Franchisor, the Franchisee will be required to maintain its own content and information on the Subpage consistent with the standards and specifications that Franchisor may set forth in the Manuals or otherwise. Finally, you may not use the words “Champps Kitchen + Bar” or any other Marks as any part of an email address or any domain name, absent Franchisor’s prior approval (See Franchise Agreement – Section 3.4). 7. We will encourage our franchisees to form and operate a Local Advertising Association (the “LAA”). Each LAA will coordinate advertising and marketing efforts and programs and will attempt to maximize the efficient use of local advertising media. No LAAs have been formed to date. If a LAA is formed for your region, you must financially contribute to the LAA as required by us. Failure to do so will be deemed a breach of the Franchise Agreement and you may also, in Franchisor’s sole discretion, lose your right to vote as to LAA matters. The membership of the LAA is defined by us according to your market area. We are responsible for administering the LAA. We may prepare for each LAA a statement on the use of advertising collections and expenditures. The LAA will not conduct any advertising, promotion, marketing or public relations program or campaign for the Restaurants in the DMA until Franchisor has given the LAA written approval for all proposed concepts, materials or media. The LAA will provide a written summary of the members’ contributions to the LAA and an accurate accounting of the LAA’s expenditures for approved local advertising and promotion to Franchisor and its members as set forth in the Manuals or otherwise. We reserve the right at any time, in our sole discretion, to form, change, dissolve, or merge LAAs. (See Franchise Agreement – Section 5.4).

6. You may not maintain a website, software application, a mobile application, social media account (including, but not limited to, an account, group or page on Facebook®, Flickr®, Foursquare®, Google+®, Instagram®, LinkedIn®, Pinterest®, Snapchat®, Tumblr®, X/Twitter®, YouTube®, Vine®, VKontakte or Weibo®). In addition, if and when Franchisor provides the Franchisee with access to the local restaurant template page (the “Subpage”) on Franchisor’s main Champps Kitchen + Bar public website or another website maintained by Franchisor, the Franchisee will be required to maintain its own content and information on the Subpage consistent with the standards and specifications that Franchisor may set forth in the Manuals or otherwise. Finally, you may not use the words “Champps Kitchen + Bar” or any other Marks as any part of an email address or any domain name, absent Franchisor’s prior approval (See Franchise Agreement – Section 3.4). 7. We will encourage our franchisees to form and operate a Local Advertising Association (the “LAA”). Each LAA will coordinate advertising and marketing efforts and programs and will attempt to maximize the efficient use of local advertising media. No LAAs have been formed to date. If a LAA is formed for your region, you must financially contribute to the LAA as required by us. Failure to do so will be deemed a breach of the Franchise Agreement and you may also, in Franchisor’s sole discretion, lose your right to vote as to LAA matters. The membership of the LAA is defined by us according to your market area. We are responsible for administering the LAA. We may prepare for each LAA a statement on the use of advertising collections and expenditures. The LAA will not conduct any advertising, promotion, marketing or public relations program or campaign for the Restaurants in the DMA until Franchisor has given the LAA written approval for all proposed concepts, materials or media. The LAA will provide a written summary of the members’ contributions to the LAA and an accurate accounting of the LAA’s expenditures for approved local advertising and promotion to Franchisor and its members as set forth in the Manuals or otherwise. We reserve the right at any time, in our sole discretion, to form, change, dissolve, or merge LAAs. (See Franchise Agreement – Section 5.4).

6. You may not maintain a website, software application, a mobile application, social media account (including, but not limited to, an account, group or page on Facebook®, Flickr®, Foursquare®, Google+®, Instagram®, LinkedIn®, Pinterest®, Snapchat®, Tumblr®, X/Twitter®, YouTube®, Vine®, VKontakte or Weibo®). In addition, if and when Franchisor provides the Franchisee with access to the local restaurant template page (the “Subpage”) on Franchisor’s main Champps Kitchen + Bar public website or another website maintained by Franchisor, the Franchisee will be required to maintain its own content and information on the Subpage consistent with the standards and specifications that Franchisor may set forth in the Manuals or otherwise. Finally, you may not use the words “Champps Kitchen + Bar” or any other Marks as any part of an email address or any domain name, absent Franchisor’s prior approval (See Franchise Agreement – Section 3.4). 7. We will encourage our franchisees to form and operate a Local Advertising Association (the “LAA”). Each LAA will coordinate advertising and marketing efforts and programs and will attempt to maximize the efficient use of local advertising media. No LAAs have been formed to date. If a LAA is formed for your region, you must financially contribute to the LAA as required by us. Failure to do so will be deemed a breach of the Franchise Agreement and you may also, in Franchisor’s sole discretion, lose your right to vote as to LAA matters. The membership of the LAA is defined by us according to your market area. We are responsible for administering the LAA. We may prepare for each LAA a statement on the use of advertising collections and expenditures. The LAA will not conduct any advertising, promotion, marketing or public relations program or campaign for the Restaurants in the DMA until Franchisor has given the LAA written approval for all proposed concepts, materials or media. The LAA will provide a written summary of the members’ contributions to the LAA and an accurate accounting of the LAA’s expenditures for approved local advertising and promotion to Franchisor and its members as set forth in the Manuals or otherwise. We reserve the right at any time, in our sole discretion, to form, change, dissolve, or merge LAAs. (See Franchise Agreement – Section 5.4).