AngiAngi
o to CRM 0 0 0.5 Internet CRM Account Settings & Configurations 0 0 2 Internet CRM Price Book 1 0 0 1 Internet Marketing Onboarding Series 0 0 2 Internet Online Digital Marketing (Angi, Choice Local,
From the filings
HQ-led decisions
Window Gang
Home servicesWindow Gang, part of Empower Brands, requires every location to buy technology services — website setup, design, keyword optimization, and business-management software setup — from the franchisor or an affiliate under Item 8. Angi, CareerPlug, Choice Local, FranConnect, QuickBooks, QuickBooks Online, and Rallio are named in the filing without an added purchase mandate, across 52 franchised units.
For software vendors selling into US franchise brands.
Live signals
Total units
52
52 franchised
Unit growth YoY
-3.704%
vs prior filing
AUV
$305K
Item 19, 2025
Royalty
6%
of gross sales
Ad fund
2%
national + local
Initial fee
$65K
per unit
Investment range
$139K–$247K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
8%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
CareerPlugCareerPlug
Contact Center 0 0 0.25 Internet Intro to Key Performance Indicators 0 0 0.5 Internet Hiring vs Independent Contractors 0 0 0.25 Internet Pay Structures 0 0 1 Internet Hiring with Careerplug 0 0 0.25
Choice LocalChoice Local
RM 0 0 0.5 Internet CRM Account Settings & Configurations 0 0 2 Internet CRM Price Book 1 0 0 1 Internet Marketing Onboarding Series 0 0 2 Internet Online Digital Marketing (Angi, Choice Local, Rallio
FranConnectFranConnect
0 0 1 Internet Marketing Onboarding Series 0 0 2 Internet Online Digital Marketing (Angi, Choice Local, Rallio) 0 0 2 Internet End-to-End Workflow - Lead to Invoice 0 0 2 Internet FranConnect Royaltie
QuickBooksIntuit
t Foundational Sales: The Process 0 0 0.5 Internet Foundational Sales: Building Value with the TEPID Guide 0 0 0.5 Internet Foundational Sales: Objection Handling 0 0 0.5 Internet Quickbooks Workshop
QuickBooks OnlineIntuit
chart of accounts and recording prelaunch expenses, and ongoing monthly accounting and business advisory services, including recording of revenue and expense transactions into the Quickbooks Online ac
RallioRallio
ernet CRM Account Settings & Configurations 0 0 2 Internet CRM Price Book 1 0 0 1 Internet Marketing Onboarding Series 0 0 2 Internet Online Digital Marketing (Angi, Choice Local, Rallio) 0 0 2 Intern
Franchisor behaviours
What the franchisor requires
23 requirements the franchisor states in this filing, each in its own words; 8 explicit no's; 3 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 8
You must obtain the required bookkeeping software, payroll services software, and digital marketing from and pay directly third-party sources we designate.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
During the term of the Franchise Agreement, we will have independent access to, and we may collect and disclose to other franchisees operating in the System data relating to your operation of the Business for the purpose of benchmarking or performance recognition, or for preparing financial performance…
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Franchisee must provide Franchisor with such periodic financial and operations reports in the form and manner required by Franchisor from time to time (the “Financial Reports”).
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
As noted above, we are currently the only supplier for the contact center services and for the technology services (e.g., website set-up, design, keyword optimization, business management software set-up) for which you pay continuing Technology Fee and Contact Center Fee for your Business.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
Franchisor shall change, modify or improve aspects of the System, including, without limitation, modifications to the Brand Standards Manual, the required Vehicle(s), equipment, tools, software, processes and systems to support the Business
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
During our 2025 fiscal year, $0 from franchisee purchases and leases, which is 0% of our total revenue of $1,148,254 None of our affiliates derived any revenue from franchisee purchases in our 2025 fiscal year.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We and our affiliates will derive revenues or other material consideration as a result of required purchases or leases by franchisees.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
60Item 8
We estimate that required purchases will be approximately 40% of your purchases of goods and services in establishing your Business and 60% of your purchases of goods and services in operating your Business.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you wish to use any product or service that we have not evaluated or to buy or lease from a supplier that we have not yet approved or designated, you must provide us with sufficient information, specifications, and samples so that we may determine whether the product or service meets our standards and…
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
Upon demand by Franchisor, assign to Franchisor or its designee all of Franchisee’s rights, title, and interest in the telephone numbers, telephone directory listings and advertisements, website URLs, e-mail addresses, all vendor contracts, all vendor accounts, store leases and governmental licenses or permits used…
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
In all cases, Franchisee must implement and maintain an approved Payment Card Industry (PCI) compliance program for the Business, and Franchisee is solely responsible for protecting the Business from computer viruses, bugs, power disruptions, communication line disruptions, internet access failures, internet content…
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Franchisor, through its employees and any agents designated by Franchisor from time to time, may at any time during business hours, and without prior notice to Franchisee, 9 enter and inspect the assets used in connection with the Business and examine the Accounting Records, Business Records, all Financial Reports…
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 17
We may modify the Brand Standards Manual without your consent to reflect changes in the Window Gang System and Window Gang Business operating requirements.
Must the franchisor approve the franchisee's site or location before opening?
YesFranchise agreement
Franchisee must obtain Franchisor’s written approval prior to commencing operation of the Business.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
Franchisee must not register, attempt to register, obtain any ownership in, or otherwise utilize any website, domain name, URL, social media account, Internet presence or other electronic communications portal relating to the Business that has not been previously approved by the Franchisor.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
each month you must spend at least $5,000 or ten percent (10%) of your Gross Sales, whichever is greater, on advertising in the Protected Territory
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
You must participate in any Cooperative Advertising program established in your region, and we may establish an advertising council for you and the other franchisees in that region to self-administer the program.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
Franchisee understands and agrees that all Continuing Fees hereunder must be paid by automated bank draft or other reasonable means necessary to ensure payment of such fees are received by Franchisor or the appropriate Advertising Cooperative, as Franchisor determines appropriate from time to time.
People
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
Require all employees of the Business to wear apparel conforming to the specifications, design, and standards Franchisor may from time to time designate in the Brand Standards Manual or otherwise.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesFranchise agreement
Franchisee, at its expense, must purchase and use an estimating, computerized cash collection, and data processing system (the “POS System”) that meets the standards and specifications provided by Franchisor from time to time in the Brand Standards Manual or otherwise.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
During the term of the Franchise Agreement, we will have independent access to, and we may collect and disclose to other franchisees operating in the System data relating to your operation of the Business for the purpose of benchmarking or performance recognition, or for preparing financial performance…
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
After you have been trained, we may periodically require that you, your Manager(s) and/or employees attend refresher-training or regional meetings to enhance your learning beyond OXP (Owner’s Experience Program).
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
Attendance at the annual convention shall be mandatory and the annual convention fee (currently $1,000 per attendee) shall apply whether or not Franchisee attends the convention.
The filing answers no to 8 questions
- Does the franchisor charge a fee to evaluate a proposed supplier?Item 8
- Must the franchisee participate in a customer-satisfaction or net-promoter survey program?Franchise agreement
- Is a minimum grand opening advertising spend required?Item 7
- Must the franchisee participate in a customer loyalty or rewards program?Franchise agreement
- Must the franchisee buy products from a designated distributor?Franchise agreement
- Must equipment be purchased from designated or approved suppliers?Item 8
- Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?Item 8
- Does the franchisor require minimum staffing levels or specific roles?Franchise agreement
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.
VP SalesHead of SalesCROSales Director
- 95.3% of home services brands mandate no POS, leaving a massive whitespace for tech vendors to target before competitors catch on.By identifying the 525 brands with no mandated POS, your sales team can prioritize high-fit targets and cut prospecting waste by 40%, converting weeks of manual research into a single query that surfaces ready-to-sell accounts.
- Teams spend weeks manually combing through FDDs to assess unit counts and financials across 554 active home services brands.Replacing manual FDD research with instant corpus search saves 15+ hours per brand evaluation, allowing your team to assess 10x more targets and accelerate pipeline velocity by 30%.
- Without instant access to AUV data, you cannot gauge franchisee ROI or brand health across 239 disclosed home services brands.Seeing median AUV of $661,803.61 at a glance lets you prioritize brands with strong unit economics, increasing win rates by focusing on financially healthy targets and avoiding low-ROI pursuits.
The vendor opportunity at Window Gang Window Gang runs 52 franchised units in the home services segment, averaging $304,885 in unit volume, with unit count down 3.7% year over year in the 2026 FDD. Item 19 makes a financial performance representation. The brand is part of Empower Brands, alongside 360 Painting, Rooter-Man, Superior Fence & Rail, Archadeck Franchisor, Maid Right, and The Grout Medic.
Who controls software purchasing Item 2 names CEO Paul Flick, COO Roxanne Conrad, General Counsel Laura McDonald, Chief Development Officer David Cuff, and Interim Brand Lead and Business Coach Amy Zalusky. Item 8 reinforces HQ control by requiring technology services, website setup, design, keyword optimization, and business-management software setup, from the franchisor or an Empower Brands affiliate.
Tech named in the FDD, and what is actually required Item 11 names Angi, CareerPlug, Choice Local, FranConnect, QuickBooks, and Rallio; Item 8 names QuickBooks Online. None of these seven systems carries a purchase mandate — each is named without a contractual requirement to use it. The Item 8 service categories above carry the real mandate, not this named-vendor list.
Procurement, renewals, and timing Contact-center services, technology services, and the first 12 months of accounting and business-advisory services must come from the franchisor or an affiliate; after that first year, accounting may shift to an approved third-party vendor. Renewal on the 10-year term requires a new Franchise Agreement, a renewal fee, vehicle and facility updates, current qualifications and training, and a general release. Unit count is down 3.7% year over year.
How to read the Window Gang FDD The full 2026 disclosure document is embedded below via the PDF viewer, filed with state franchise regulators. For a ranked list of franchise systems that fit your product better than this one, talk to FranCloud.
Questions vendors ask
Window Gang, answered from the filing
CEO Paul Flick, COO Roxanne Conrad, and Chief Development Officer David Cuff lead the officer team named in Item 2. Item 8 also routes technology services through the franchisor or an Empower Brands affiliate, keeping that spend centralized at headquarters.
Item 11 names Angi, CareerPlug, Choice Local, FranConnect, QuickBooks, and Rallio, and Item 8 names QuickBooks Online; none of the seven carries a purchase mandate. Item 8 separately requires technology services and business-management software setup from the franchisor or an affiliate.
52 franchised units in the home services segment, led by North Carolina (12), Florida (7), and Texas and South Carolina (6 each), per the 2026 FDD.
Item 8 runs an approved-supplier list, with contact-center services, technology services, and the first year of accounting and business-advisory services required from the franchisor or an affiliate; franchisees may propose alternate suppliers for other items.
The initial term runs 10 years, with renewal requiring a new agreement, a renewal fee, vehicle and facility updates, and a general release. Unit count is down 3.7% year over year, so expect renewal and remodel cycles to matter more than new-unit growth.
The embedded PDF viewer below carries the full document, filed with state franchise regulators in 2026.
Source
Read the filing itself
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
Tell me when this brand refiles.
We’ll email you the moment Window Gang files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
52 operators run 52 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit52
Top states by locations
| NC | 12 |
|---|---|
| FL | 7 |
| TX | 6 |
| SC | 6 |
| VA | 3 |
Ownership
The portfolio behind Window Gang
holding_vehicle of Empower Brands.
Sibling brands
Related Home services brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.