AngiAngi
t Business Planning 1 0 0 Internet House Doctors - FAC & Brand Specific Session 1.5 0 0 Internet ProLift - Brand Overview & Best Practices 2 0 0 Internet Online Digital Marketing (Angi, Choice Local,
From the filings
+13.115% units YoYHQ-led decisions
The Grout Medic
Home servicesSoftware purchasing at The Grout Medic runs partly through headquarters: Item 8 requires every location to buy technology services — website setup, keyword optimization, and business-management software setup — from the franchisor or an affiliate. ServiceTitan is in active use with a fee attached, and the system spans 69 franchised units across Empower Brands' portfolio.
For software vendors selling into US franchise brands.
Live signals
Total units
69
69 franchised
Unit growth YoY
+13.115%
vs prior filing
AUV
$321K
Item 19, 2023
Royalty
6%
of gross sales
Ad fund
2%
national + local
Initial fee
$65K
per unit
Investment range
$102K–$175K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
8%of gross sales (FY2025)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
CareerPlugCareerPlug
acity: Recruiting, Interviewing, Hiring, Tools, Tactics, and Resources 3 0 0 Internet Hiring vs Independent Contractors 0 0 0.25 Internet Pay Structures 1 0 0 Internet Hiring with Careerplug 0 0 0.25
Choice LocalChoice Local
ness Planning 1 0 0 Internet House Doctors - FAC & Brand Specific Session 1.5 0 0 Internet ProLift - Brand Overview & Best Practices 2 0 0 Internet Online Digital Marketing (Angi, Choice Local, Rallio
FranConnectFranConnect
iceTitan Pricebooks 2 1 0 0 Internet End-to-End Workflow - Lead to Invoice 0 0 2 Internet ServiceTitan Workflow 2 3 0 0 Internet 360 Estimating 102 (Brand Specific) 1 0 0 Internet FranConnect Royaltie
QuickBooks OnlineIntuit
chart of accounts and recording prelaunch expenses; and ongoing monthly accounting and business advisory services, including recording of revenue and expense transactions into the Quickbooks Online ac
RallioRallio
1 0 0 Internet House Doctors - FAC & Brand Specific Session 1.5 0 0 Internet ProLift - Brand Overview & Best Practices 2 0 0 Internet Online Digital Marketing (Angi, Choice Local, Rallio) 2 0 0 Intern
ServiceTitanServiceTitan
repair and Replacement 13.92% Non-Core Service 3.99% Water Damage Repair 2.66% Jobs in this Table D are derived from the operational metrics of the Franchised Businesses utilizing Servicetitan, and re
Franchisor behaviours
What the franchisor requires
23 requirements the franchisor states in this filing, each in its own words; 9 explicit no's; 2 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesFranchise agreement
Franchisee agrees to utilize Franchisor’s Accounting and Business Advisory Services and pay the Accounting and Business Advisory Services Fee to Franchisor for at least the first 12 calendar months following the opening of the Business.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
During the term of the Franchise Agreement, we will have independent access to, and we may collect and disclose to other franchisees operating in the System data relating to your operation of the Business for the purpose of benchmarking or performance recognition, or for preparing financial performance…
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Franchisee must provide Franchisor with such periodic financial and operations reports in the form and manner required by Franchisor from time to time (the “Financial Reports”).
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
As noted above, we are currently the only supplier for the contact center services and for the technology services (e.g., website set-up, design, keyword optimization, business management software set-up) for which you pay continuing Technology Fees and Contact Center Fees for your Business.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
Franchisor shall change, modify or improve aspects of the System, including, without limitation, modifications to the Brand Standards Manual, the required Vehicle(s), equipment, tools, software, processes and systems to support the Business, the products and services offered for sale, the signage, the presentation…
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
During our 2024 fiscal year, $0 from franchisee purchases and leases, which is 0% of our total revenue of $1,233,581.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We and our affiliates will derive revenues or other material consideration as a result of required purchases or leases by franchisees.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
20Item 8
We estimate that required purchases will be approximately 65% of your purchases of goods and services in establishing your Business and 20% to 30% of your purchases of goods and services in operating your Business.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you wish to use any product or service that we have not evaluated or to buy or lease from a supplier that we have not yet approved or designated, you must provide us with sufficient information, specifications, and samples so that we may determine whether the product or service meets our standards and…
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
On Termination of the Franchise Agreement, if Franchisor directs Franchisee to do so, Franchisee will immediately direct all telephone companies, telephone directory publishers, and telephone directory listing agencies (collectively, the “Telephone Companies”) with which Franchisee has Telephone Numbers and Listings…
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
In all cases, Franchisee must implement and maintain an approved Payment Card Industry (PCI) compliance program for the Business, and Franchisee is solely responsible for protecting the Business from computer viruses, bugs, power disruptions, communication line disruptions, internet access failures, internet content…
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Franchisor, through its employees and any agents designated by Franchisor from time to time, may at any time during business hours, and without prior notice to Franchisee, enter and inspect the assets used in connection with the Business and examine the Accounting Records, Business Records, all Financial Reports that…
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
Franchisee recognizes and agrees that from time to time hereafter, Franchisor shall change, modify or improve aspects of the System, including, without limitation, modifications to the Brand Standards Manual
Must the franchisor approve the franchisee's site or location before opening?
YesItem 12
You must obtain our written consent and approval before opening an office location other than your home office.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
Franchisee must not register, attempt to register, obtain any ownership in, or otherwise utilize any website, domain name, URL, social media account, Internet presence or other electronic communications portal relating to the Business that has not been previously approved by the Franchisor.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
In addition to contributions to the Marketing Fund, each month you must spend at least $5,000 or ten percent (10%) of your Gross Sales, whichever is greater, on advertising in the Protected Territory
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
You must participate in any Cooperative Advertising program established in your region, and we may establish an advertising council for you and the other franchisees in that region to self-administer the program.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
Franchisee understands and agrees that all Continuing Fees required to be paid to Franchisor or any Advertising Cooperative hereunder must be paid by automated bank draft or other reasonable means necessary to ensure payment of such fees are received by Franchisor or the appropriate Advertising Cooperative, as…
People
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
Require all employees of the Business to wear apparel conforming to the specifications, design, and standards Franchisor may from time to time designate in the Brand Standards Manual or otherwise.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You must purchase and use a laptop PC (not a Mac computer) designated and approved by us that converts into a tablet.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
During the term of the Franchise Agreement, we will have independent access to, and we may collect and disclose to other franchisees operating in the System data relating to your operation of the Business for the purpose of benchmarking or performance recognition, or for preparing financial performance…
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
After you have been trained, we may periodically require that you, your manager(s) and/or employees attend refresher-training or regional meetings to enhance your learning beyond OXP (our Owner’s Experience Program).
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
Attendance at the annual convention shall be mandatory and the annual convention fee (currently $1,000 per attendee) shall apply whether or not Franchisee attends the convention.
The filing answers no to 9 questions
- Is there a franchisee advisory council, association or committee?Franchise agreement
- Does the franchisor charge a fee to evaluate a proposed supplier?Item 8
- Must the franchisee participate in a customer-satisfaction or net-promoter survey program?Franchise agreement
- Is a minimum grand opening advertising spend required?Item 7
- Must the franchisee participate in a customer loyalty or rewards program?Franchise agreement
- Must the franchisee buy products from a designated distributor?Franchise agreement
- Must equipment be purchased from designated or approved suppliers?Franchise agreement
- Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?Item 8
- Does the franchisor require minimum staffing levels or specific roles?Franchise agreement
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.
VP SalesHead of SalesCROSales Director
- 95.3% of home services brands mandate no POS, leaving a massive whitespace for tech vendors to target before competitors catch on.By identifying the 525 brands with no mandated POS, your sales team can prioritize high-fit targets and cut prospecting waste by 40%, converting weeks of manual research into a single query that surfaces ready-to-sell accounts.
- Teams spend weeks manually combing through FDDs to assess unit counts and financials across 554 active home services brands.Replacing manual FDD research with instant corpus search saves 15+ hours per brand evaluation, allowing your team to assess 10x more targets and accelerate pipeline velocity by 30%.
- Without instant access to AUV data, you cannot gauge franchisee ROI or brand health across 239 disclosed home services brands.Seeing median AUV of $661,803.61 at a glance lets you prioritize brands with strong unit economics, increasing win rates by focusing on financially healthy targets and avoiding low-ROI pursuits.
The vendor opportunity at The Grout Medic The Grout Medic runs 69 units, all franchised, in the home-services segment, with an average unit volume of $321,441 and unit count up 13.1% year over year in the 2025 FDD. The system is part of Empower Brands, alongside 360 Painting, Rooter-Man, Window Gang, Superior Fence & Rail, Archadeck Franchisor, and Maid Right. Of the 53 mapped operators, each runs a single location, concentrated in Texas (8), Florida (6), Georgia (5), Illinois (4), and New Jersey (3).
Who controls software purchasing Item 2 names Paul Flick as Chief Executive Officer, Roxanne Conrad as Chief Operating Officer, J. Patrick Dannelly as Chief Financial Officer, Gabriel Colon as Executive Vice President of Performance, and Nathan King as General Counsel — the corporate team setting technology and procurement policy.
Tech named in the FDD, and what is actually required Item 8 requires franchisees to purchase technology services — including website setup, keyword optimization, and business-management software setup — from the franchisor or an affiliate. ServiceTitan is in active use elsewhere in the filing, with a fee attached, making it an incumbent operational tool. Angi, CareerPlug, Choice Local, FranConnect, QuickBooks Online, and Rallio are named in the filing without a separate purchase requirement attached to any of them.
Procurement, renewals, and timing Item 8 sets an approved-supplier list: contact-center services, technology setup services, and accounting and business-advisory services must come from the franchisor or a designated supplier (accounting services can be dropped in favor of an approved vendor after 12 months), while other purchases go through approved vendors or any vendor meeting specifications. Franchisees may propose an alternate supplier for approval. The initial term is 10 years; renewal requires timely notice, a signed then-current agreement with possibly different terms, vehicle upgrades, and business modernization. The FDD makes a financial performance representation, and the 13.1% year-over-year unit growth points to steady expansion.
How to read The Grout Medic FDD The full 2025 disclosure document is embedded below via the PDF viewer, filed with state franchise regulators. For a ranked list of franchise systems that fit your product better than this one, talk to FranCloud.
Questions vendors ask
The Grout Medic, answered from the filing
CEO Paul Flick and COO Roxanne Conrad lead the officer team named in Item 2, with CFO J. Patrick Dannelly and General Counsel Nathan King overseeing the technology-services fee Item 8 requires franchisees to pay to headquarters.
ServiceTitan is in active use, with the FDD describing a fee for it. Angi, CareerPlug, Choice Local, FranConnect, QuickBooks Online, and Rallio are named in the filing without a separate purchase requirement attached to any of them.
69 total units, all franchised, in the home-services segment, with an average unit volume of $321,441, per the 2025 FDD. Unit count grew 13.1% year over year.
Item 8 sets an approved-supplier list: certain products and services, including contact-center and technology setup services, must come from the franchisor or a designated supplier; others come from approved vendors or any vendor meeting specifications.
The initial term runs 10 years, with renewal requiring timely notice, a signed then-current agreement, vehicle upgrades, and business modernization. A 13.1% year-over-year unit gain points to steady expansion.
The embedded PDF viewer below carries the full document, filed with state franchise regulators in 2025.
Source
Read the filing itself
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
Tell me when this brand refiles.
We’ll email you the moment The Grout Medic files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
53 operators run 53 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit53
Top states by locations
| TX | 8 |
|---|---|
| FL | 6 |
| GA | 5 |
| IL | 4 |
| NJ | 3 |
Ownership
The portfolio behind The Grout Medic
holding_vehicle of Empower Brands.
Sibling brands
Related Home services brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.