+0.935% units YoYHQ-led decisions

Jan-Pro

Home services

Software purchasing at Jan-Pro is controlled at the franchisor level, with a mandated technology stack that includes proprietary systems like JanHub and MasterView. The brand operates 108 franchised units, all of which are required to use specific platforms, creating a captive addressable market for approved vendors. Understanding the procurement model and key decision-makers at HQ is essential for any software vendor evaluating this account.

Mandated & recommended tech

The systems vendors compete with

5 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.

Customer Portal
Mandatory
Proprietary systemItem 11

grant you a sub-license to use our proprietary Customer Portal

Intuit QuickBooks
Mandatory
AccountingItem 11

You also must purchase Intuit QuickBooks and Microsoft Office 365

JanHub
Mandatory
Proprietary systemItem 11

You also must use our proprietary Customer Portal and JanHubSM solutions

JanHubSM
Mandatory
Proprietary systemItem 11

grant you a sub-license to use our proprietary ... JanHubSM software solutions

MasterView
Mandatory
Proprietary systemItem 11

You must use our then existing proprietary cloud-based core operating platform (currently MasterView)

Who buys here

The buyer at this brand

The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close — derived from the corpus by segment and unit count, not a guess.

Sales LeaderRegional 100 499

HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.

VP SalesHead of SalesCROSales Director
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  3. Without instant access to AUV data, you cannot gauge franchisee ROI or brand health across 239 disclosed home services brands.Seeing median AUV of $661,803.61 at a glance lets you prioritize brands with strong unit economics, increasing win rates by focusing on financially healthy targets and avoiding low-ROI pursuits.

Live signals

Total units
108
108 franchised
Unit growth YoY
+0.935%
vs prior filing
AUV
Item 19, 2026
Royalty
10%
of gross sales
Ad fund
0.5%
national + local
Initial fee
$50K
per unit
Investment range
$130K–$422K
all-in, Item 7
Procurement
Approved supplier
from the filing

The vendor opportunity at Jan-Pro

Jan-Pro operates a network of 108 franchised units in the home services segment, with headquarters in Georgia. The brand shows modest year-over-year unit growth of 0.935%, indicating a stable but not rapidly expanding footprint. For software vendors, the opportunity lies in a fully franchised system where technology mandates are set at the corporate level, meaning a single sale to HQ can unlock deployment across the entire network. The royalty rate is 10%, and the initial franchise term is 10 years, with 10-year renewal terms available to franchisees in good standing. Average unit volume is not disclosed in the most recent FDD.

Who controls software purchasing

Software purchasing authority sits squarely with Jan-Pro's corporate leadership. The 2026 FDD lists Gary Bauer as Brand President and Volker “VW” Wellmann as Senior Vice President of Operations. Most relevant to technology vendors is Neeraj Gupta, Vice President of Training, Technical Development and Sourcing, whose title explicitly encompasses technical development and sourcing responsibilities. Neal Leon, Vice President of Business Development, and Bob Shennett, Vice President of Sales, round out the named executive team. No parent company is on file, suggesting Jan-Pro is independently owned, which may streamline decision-making compared to a portfolio-held brand.

Mandated and current tech stack

Jan-Pro mandates a specific set of technology systems for all franchisees. The required platforms, as disclosed in the FDD, are: a Customer Portal, Intuit QuickBooks for accounting, JanHub, JanHubSM, and MasterView. The presence of multiple proprietary or brand-specific systems—JanHub, JanHubSM, and MasterView—suggests a heavily controlled operational environment. Vendors offering complementary or replacement solutions will need to demonstrate clear integration paths or superior functionality to displace incumbent systems. The mandated nature of these tools means any new software adoption would require HQ approval and likely a system-wide rollout.

Procurement, renewals, and timing

The available FDD data does not include an Item 8 extract detailing procurement procedures. Without this, vendors should assume a designated or approved supplier model is in place, consistent with the mandated technology requirements. Franchisees operate under 10-year initial terms and may renew for additional 10-year terms if in good standing. The renewal provision also allows the franchisor to extend agreements on a month-to-month basis or for up to five years at its discretion. With unit growth under 1%, the network is not adding new locations rapidly, so the primary sales trigger for software vendors will be HQ-initiated technology evaluations or upcoming renewal cycles where system changes could be negotiated.

How to read the Jan-Pro FDD

The full Jan-Pro 2026 Franchise Disclosure Document is embedded below. For software sales research, prioritize Item 11, which details the franchisor's obligations and the mandated technology systems listed here. Item 8, if available in the full document, will clarify whether procurement flows through designated suppliers, approved suppliers, or an open market. Item 17 outlines the renewal and termination terms that shape contract windows. Cross-reference the executive team in Item 1 with the technology mandates to build a complete picture of the buying center before outreach. For a ranked target list of franchise brands matched to your software category, contact FranCloud.

Questions vendors ask

Jan-Pro, answered from the filing

Key executives include Gary Bauer (Brand President), Volker Wellmann (SVP Operations), and Neeraj Gupta (VP Training, Technical Development and Sourcing). Gupta's technical development and sourcing role is the most direct entry point for software vendors.
Jan-Pro mandates a Customer Portal, Intuit QuickBooks for accounting, and three proprietary or specified systems: JanHub, JanHubSM, and MasterView. These are required for all franchisees, as disclosed in the 2026 FDD.
The 2026 FDD reports 108 total units, all of which are franchised. No company-owned units are disclosed. This represents a relatively concentrated, fully franchised network in the home services segment.
The 2026 FDD does not include an Item 8 procurement extract in the available data. Vendors should assume a designated or approved supplier model given the mandated tech stack and should verify directly with HQ.
Franchise agreements run for 10-year initial terms. Renewals are also for 10 years if in good standing. With 0.935% YoY unit growth, organic churn is low, so vendor opportunities likely align with renewal cycles or HQ-driven tech stack changes.
The Jan-Pro 2026 FDD is filed with state franchise regulators. You can review the embedded PDF viewer below for the full document. Focus on Items 8, 11, and 17 for procurement, mandated tech, and renewal terms relevant to software sales.
Source

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Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.