From the filings
Software purchasing at DCMV Service is controlled at the headquarters level, with President and CEO Randolph Ivey and Brand President Gary Bauer among the key executives listed in the 2025 FDD. The system mandates JanHubSM as its operational technology platform across all 156 franchised locations. With 10.6% year-over-year unit growth and a uniform single-unit operator base, the addressable market is expanding but remains tightly controlled from the top.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
11%of gross sales (FY2025)
15% reference
Franchisor behaviours
11 requirements the franchisor states in this filing, each in its own words; 8 explicit no's; 15 questions the text does not settle, which is not a no.
Accounting
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
By the 10th day of each month, you must submit to us accurate records reflecting the previous month's entire Gross Billings and all other information we require.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We may designate ourselves or an affiliate as an exclusive or nonexclusive supplier of any of the products or services used to operate your Franchise, and may make a profit supplying these products and services to you.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
During the Term, we may change the System (including the goods and services your Franchise offers).
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
15Item 8
The cost of all goods and services purchased under our specifications will range from 80% to 90% of your total purchases in starting your Franchise and range from 15% to 40% of your total purchases during the operation of your Franchise.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
You must pay a fee not to exceed the reasonable cost of the inspection and the actual cost of the testing.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you propose to purchase or lease any equipment, supplies, inventory or other products or services from an unapproved supplier or manufacturer, or that does not comply with our specifications, you must submit a written request for our approval, or request the proposed supplier or manufacturer to do so.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
you deny us the right to inspect your Franchise or to inspect or audit the sales and accounting records of your Franchise;
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 17
we may change the contents of the Operations Manual; (ii) we may modify the System
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must purchase or lease certain equipment, chemicals, supplies, inventory, advertising materials, and any other products and services used to operate the Unit Franchise only from suppliers and manufacturers that we approve in writing.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must purchase or lease certain equipment, chemicals, supplies, inventory, advertising materials, and any other products and services used to operate the Unit Franchise only from suppliers and manufacturers that we approve in writing.
People
Does the franchisor require minimum staffing levels or specific roles?
YesFranchise agreement
You must have at least one person actively involved in the management of your Franchise.
Who buys here
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.
DCMV Service is a home services franchise with 156 locations, all franchised, and no company-owned units disclosed in the 2025 FDD. The brand grew units by 10.6% year-over-year, adding locations while maintaining a purely single-unit operator base — all 31 mapped operators run exactly one location. For software vendors, this means a concentrated buying center at headquarters and a field that takes direction on mandated technology.
The royalty rate is 10%, and the initial franchise term is 5 years. Average unit volume is not disclosed. The addressable market is 156 units today, with a growth trajectory that suggests a steadily expanding footprint. Because every unit is franchised, any software sale must align with HQ mandates or gain approval through the franchisor’s decision-making process.
The 2025 FDD lists five executives in Item 1. Randolph Ivey serves as President, Chief Executive Officer, and Director — the ultimate authority on strategic vendor relationships. Gary Bauer holds the Brand President title, likely overseeing day-to-day operational standards and technology requirements. Paul Scales, Vice President of Operations, and Neeraj Gupta, Vice President of Training, Technical Development and Sourcing, are the most probable direct influencers for software evaluation and procurement. David Meyer, Senior Director of Field Operations, rounds out the leadership team and may be a stakeholder in field-facing technology decisions.
No parent company is on file; DCMV Service appears independently owned. This simplifies the sales process — there is no corporate parent layer to navigate. The operator footprint is entirely single-unit franchisees, meaning no multi-unit owners hold sway over purchasing across multiple locations. The franchisor controls the tech stack, and vendors should engage at the HQ level.
The only technology system explicitly named in the 2025 FDD is JanHubSM. The disclosure does not specify whether JanHubSM functions as a POS, an operations management platform, or a broader business management tool, but its mandate across the system makes it the centerpiece of DCMV Service’s tech landscape. No other software vendors — for CRM, scheduling, payroll, marketing, or any other function — are disclosed.
For vendors selling complementary or replacement software, JanHubSM is the integration point to address. Understanding its API capabilities, data model, and contract status with DCMV Service will be critical to positioning any adjacent solution. The absence of other named systems suggests either a lean tech stack or a gap in the FDD’s disclosure of recommended (but not mandated) vendors.
Item 8 of the FDD does not include an extract describing the procurement model. Without that signal, it is unclear whether DCMV Service uses a designated supplier program, an approved supplier list, or an open procurement process. Vendors should assume a closed, HQ-driven model until discovery proves otherwise.
Renewal terms in Item 17 offer a clear window for technology re-evaluation. Franchisees must notify the franchisor in writing of their intent to renew between 6 and 12 months before the 5-year initial term expires. They must also sign the then-current form of Franchise Agreement, which may contain materially different terms — including updated technology mandates. This creates a recurring cycle where the franchisor can introduce new software requirements as a condition of renewal. The renewal term is 10 years, and a Renewal Fee and general release are required.
The full 2025 Franchise Disclosure Document is available below. It was filed with state franchise regulators and contains the legal and operational disclosures that govern the DCMV Service franchise system. Key sections for software vendors include Item 1 (executives), Item 11 (franchisor’s obligations and mandated systems), Item 8 (restrictions on sources of products and services), and Item 17 (renewal, termination, and transfer). Reviewing these sections will clarify the franchisor’s control points and the contractual hooks for introducing new technology. For a ranked target list of franchise systems matched to your software category, FranCloud can help.
Questions vendors ask
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
We’ll email you the moment DCMV Service files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
31 operators run 31 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Ownership
strategic_multibrand of Bobcat Holdings Group.
Sibling brands
Related Home services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.