We currently have one approved gateway provider to support tokenization and chip and pin technology. Accordingly, you are required to sign the Hosted Services Agreement with Elavon (Exhibit C-3), whic
From the filings
Trademark Collection Hotel
LodgingSoftware purchasing at Trademark Collection Hotel is directed from its New Jersey headquarters, where a small executive team oversees 103 franchised lodging properties. The most recent Franchise Disclosure Document (2026) does not mandate specific operational or POS systems, leaving technology decisions largely to individual franchisees. With 103 addressable units and 15.73% year-over-year unit growth, the brand represents a modest but expanding target for vendors serving independent-minded hotel operators.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
7.5%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
7 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
daily recommendations, twice-weekly strategy discussions, and two annual property visits. 11. We will provide you with access to a customer experience software platform (currently Medallia), which wil
ule 2.2 i. Restrictions on 3.2, 3.4, 3.11, 3.2, Eleven 3. Items 8, 16 products/services offered 3.12 Schedule 6.2, 9; SynXis Schedule 6; j. Warranty and customer 3.2, 3.4, 3.11 5. Oracle Schedule Item
includes on-site deployment, installation, and training and must be paid at least 30 days before the Opening Date of the Facility. You will be required to subscribe to any future OPERA upgrade when it
of the Standard Interfaces (as described below). Fees for the set up and installation of additional interfaces range from $525 to $3,050 per interface, including a mandatory $750 RevIQ Standard interf
tended for a limited- or select-service facility requiring core PMS functionality, with no meeting space, no food and beverage, and a limited number of workstations. If you choose SynXis Property Hub,
n System. We have approved two property management systems (“PMS”) under our technology standard, which are provided by third parties through contracts with us: Aven Hospitality’s SynXis® system and t
he most suitable level of service. See Exhibit C-7 and Item 6 for additional description of options and fees. 58 Trademark FDD MB Q1/2026 • Standard RMS is a service that includes STR review and evalu
property visits. 11. We will provide you with access to a customer experience software platform (currently Medallia), which will aggregate all reviews regarding the Facility from TripAdvisor and other
Franchisor behaviours
What the franchisor requires
14 requirements the franchisor states in this filing, each in its own words; 9 explicit no's; 11 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 8
We can and may independently access your electronic information and data and collect and use this electronic information and data in any manner we choose, without any compensation to you.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 1
Wyndham Hotel Group and its affiliate, WSSI, offer goods and services to our franchisees and the franchisees of the Lodging Affiliates as defined below.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We may from time to time, at our option, change or make exceptions to our PMS technology standard.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 5
If you want to use a non-approved vendor to manufacture furniture, fixtures, equipment, or other supplies which are a component of a required room package, the vendor must request specifications from us, for a fee of up to $15,000.
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
The Facility will comply with the Payment Card Industry Data Security Standard (PCI DSS) concerning cardholder information, as well as applicable laws and regulations, and such other requirements as we may include in the System Standards Manual or as we may otherwise communicate from time to time for such purpose.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
We have the unlimited right to conduct unannounced quality assurance inspections (whether in person or via electronic means) of the Facility and its operations, records and Mark usage to test the Facility’s compliance with System Standards and this Agreement, and to conduct the audits described in Section 3.6.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
We may, in our discretion, change, delete from or add to the System, including any of the Marks or System Standards, in response to changing market conditions.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 12
We grant you a license to operate a Chain Facility only for a specific location we approve.
Operations
Must equipment be purchased from designated or approved suppliers?
YesItem 7
You must purchase, lease or otherwise acquire the computerized hospitality property management system/computer (“PMS”) that has been designated by us.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 8
Accordingly, you are required to sign the Hosted Services Agreement with Elavon (Exhibit C-3), which may include additional services and fees, when you sign the MITA and the applicable PMS Schedule.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
We require you to pay all Recurring Fees and other fees and charges online via our self-service, electronic invoice presentment and payment tool, accessible through a centralized online platform, or through such other technologies or other means as we may establish.
Point of sale
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 8
We can and may independently access your electronic information and data and collect and use this electronic information and data in any manner we choose, without any compensation to you.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
We may charge you full or discounted tuition for “refresher” training for your general manager or for additional staff members who complete the training program with your general manager.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
3.9 Conferences. You or your representative will attend each Chain conference and pay the Conference Registration Fee.
The filing answers no to 9 questions
- Is there a franchisee advisory council, association or committee?Item 20
- Must the franchisee participate in a customer-satisfaction or net-promoter survey program?Item 8
- Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?Item 13
- Is a minimum grand opening advertising spend required?Item 7
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Item 7
- Must the franchisee participate in a customer loyalty or rewards program?Item 6
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 8
- Must the franchisee participate in a gift card program?Item 6
- Must the franchisee use a CRM system designated or approved by the franchisor?Item 8
The vendor opportunity at Trademark Collection Hotel
Trademark Collection Hotel operates 103 franchised lodging properties across the United States, with no company-owned units disclosed in the 2026 FDD. The brand grew units by 15.73% year-over-year, adding locations in a footprint that spans Florida (16 units), New York (12), Oklahoma (12), Minnesota (8), and Texas (8), among other states. For software vendors, the addressable market is exactly those 103 properties, each independently owned and operated. The brand’s royalty rate is 5.5% of gross room revenue, and the initial franchise term runs 20 years. Average unit volume (AUV) is not disclosed in the most recent FDD.
The operator base is highly fragmented. Of 118 mapped operators, 112 run a single location, and only six operators control between two and nine units. No operator holds 10 or more locations. This structure means a vendor’s sales motion must target individual hotel owners and general managers rather than a centralized corporate buyer with broad purchasing authority.
Who controls software purchasing
The FDD’s Item 1 lists five executives at the New Jersey headquarters: Geoff Ballotti (President and Chief Executive Officer), Paul F. Cash (Manager, Executive Vice President, General Counsel and Secretary), Nicola Rossi (Manager, Senior Vice President and Chief Accounting Officer), Amit Sripathi (Executive Vice President and Chief Financial Officer), and Shilpan Patel (Executive Vice President, North America Franchise Operations). No chief information officer, chief technology officer, or VP of technology appears in the filing. This suggests that technology purchasing influence at the corporate level sits with the CFO and the head of franchise operations, while day-to-day software decisions are made property by property.
Because the franchisor does not mandate a tech stack, the corporate team’s role in software selection is likely limited to recommendations or preferred-vendor arrangements rather than enforcement. Vendors should prepare to sell directly to the 112 single-unit operators who make up the vast majority of the system.
Mandated and current tech stack
The 2026 FDD contains no Item 11 disclosures mandating or recommending specific technology systems. No point-of-sale vendor, property-management system, booking engine, revenue-management platform, or operational tool is named as required or endorsed by the franchisor. This absence is notable and means the brand’s tech landscape is entirely open. Franchisees are free to choose their own software, creating an environment where vendors compete on features, integration capability, and price rather than on compliance with a brand standard.
For a vendor, this openness is both an opportunity and a challenge. Without a mandate, there is no single renewal cycle or forced migration event. Sales cycles will be longer and require demonstrating clear ROI to individual hotel owners who may already have incumbent systems in place.
Procurement, renewals, and timing
Item 8 of the FDD, which typically discloses designated or approved suppliers and purchasing cooperatives, contains no extract in the available data. This reinforces the picture of a decentralized procurement model. There is no indication of a mandatory purchasing program, no national accounts with technology vendors, and no group purchasing organization referenced in the filing.
Item 17, which would describe renewal, modification, or termination terms that might signal contract windows, also contains no extract. Combined with the 20-year initial term, this suggests that brand-wide technology refresh cycles tied to franchise renewals are unlikely to drive near-term opportunities. Vendors should instead monitor new unit openings—given the 15.73% growth rate—as the most predictable entry point for software sales.
How to read the Trademark Collection Hotel FDD
The 2026 Franchise Disclosure Document is the definitive source for understanding the brand’s obligations, executive structure, and procurement rules. Key sections for software vendors include Item 1 (executive team and brand history), Item 8 (procurement restrictions and designated suppliers), and Item 11 (franchisor’s obligations regarding technology and operational systems). The full FDD is embedded below for your review. Use it to verify the decision-maker names, unit counts, and any updates to the tech landscape before building your pitch list. For a ranked target list of operators by unit count and geography, FranCloud can help.
Questions vendors ask
Trademark Collection Hotel, answered from the filing
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Operator footprint
Who runs the locations
113 operators run 118 mapped locations. 3 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| FL | 14 |
|---|---|
| NY | 10 |
| MN | 8 |
| TX | 8 |
| PA | 6 |
Ownership
The portfolio behind Trademark Collection Hotel
strategic_multibrand of Wyndham.
Sibling brands
Related Lodging brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.