ElavonElavon
MandatoryPMS. We currently have one approved gateway provider to support tokenization and chip and pin technology. Accordingly, you are required to sign the Hosted Services Agreement with Elavon (Exhibit C-3),
From the filings
+100% units YoYHQ-led decisions
The Registry Collection Hotels
LodgingThe Registry Collection Hotels, a Wyndham brand, runs two franchised units under a 2026 FDD that mandates five separate technology systems, including Oracle OPERA for property management and Medallia for guest experience. With that much of the stack already locked in at the corporate level, this is a HQ-controlled account, not one where individual owners pick their own software.
For software vendors selling into US franchise brands.
Live signals
Total units
2
2 franchised
Unit growth YoY
+100%
vs prior filing
AUV
—
Item 19, 2026
Royalty
5%
of gross sales
Ad fund
3%
national + local
Initial fee
—
per unit
Investment range
$28.98M–$54.14M
all-in, Item 7
Procurement
Approved supplier
from the filing
Item 19
No claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
8%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
5 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
MedalliaMedallia
Mandatorydaily recommendations, twice-weekly strategy discussions, and two annual property visits. 11. We will provide you with access to a customer experience software platform (currently Medallia), which wil
OracleOracle
MandatorySystem. We have approved a property management system (“PMS”) under our technology standard, which is provided by a third party through a contract with us: the OPERA® system from Oracle Hospitality (“
Oracle OPERAOracle
MandatoryCentral Reservation System. We have approved a property management system (“PMS”) under our technology standard, which is provided by a third party through a contract with us: the OPERA® system from O
RevIQRevIQ
Mandatoryof the Standard Interfaces (as described below). Fees for the set up and installation of additional interfaces range from $525 to $3,050 per interface, including a mandatory $750 RevIQ Standard interf
STRCoStar
s, and market to determine the most suitable level of service. See Exhibit C-7 and Item 6 for additional description of options and fees. • Standard RMS is a service that includes STR review and evalu
TripAdvisorTripAdvisor
property visits. 11. We will provide you with access to a customer experience software platform (currently Medallia), which will aggregate all reviews regarding the Facility from TripAdvisor and other
Franchisor behaviours
What the franchisor requires
13 requirements the franchisor states in this filing, each in its own words; 7 explicit no's; 14 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 8
We can and may independently access your electronic information and data and collect and use this electronic information and data in any manner we choose, without any compensation to you.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
3.6.4 You shall, at your expense, prepare and submit to us by the third day of each month, a statement in the form prescribed by us, accurately reflecting for the immediately preceding month all Gross Room Revenues and such other data or information as we may require.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 1
Wyndham Hotel Group and its affiliate, WSSI, offer goods and services to our franchisees and the franchisees of the Lodging Affiliates as defined below.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We may from time to time, at our option, change or make exceptions to our PMS technology standard.
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
The Facility will comply with the Payment Card Industry Data Security Standard (PCI DSS) concerning cardholder information, as well 2 Exhibit C-1 – Registry Membership Agreement Q1/2026 as applicable laws and regulations, and such other requirements as we may include in the System Standards Manual or as we may…
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 8
We or our contractor may conduct announced and unannounced inspections and/or mystery shops of the Facility.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 16
We may add to or modify any of the programs, products or services we require you to offer, and you must comply with the changes we
Must the franchisor approve the franchisee's site or location before opening?
YesItem 12
We grant you a license to operate a Chain Facility only for a specific location we approve.
Marketing
Must the franchisee participate in a customer loyalty or rewards program?
YesItem 6
We have the right to require all Chain Facilities to participate in the Wyndham Rewards® guest loyalty program, which is operated by our affiliate Wyndham Rewards, Inc.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
We require you to pay all Recurring Fees and other fees and charges online via our self-service, electronic invoice presentment and payment tool, accessible through a centralized online platform, or through such other technologies or other means as we may establish.
Point of sale
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 8
We can and may independently access your electronic information and data and collect and use this electronic information and data in any manner we choose, without any compensation to you.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
We may charge you full or discounted tuition for “refresher” training for your general manager or for additional staff members who complete the training program with your general manager.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
3.9 Conferences. You or your representative will attend each Chain conference and pay the Conference Registration Fee.
The filing answers no to 7 questions
- Is there a franchisee advisory council, association or committee?Item 20
- Must the franchisee participate in a customer-satisfaction or net-promoter survey program?Item 8
- Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?Item 13
- Is a minimum grand opening advertising spend required?Item 7
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Item 7
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 8
- Must equipment be purchased from designated or approved suppliers?Item 5
The vendor opportunity at The Registry Collection Hotels
The Registry Collection Hotels, part of Wyndham's portfolio alongside AmericInn, Howard Johnson, Travelodge, Wingate Inns International, Microtel Inns and Suites Franchising, and WHR Extended Stay, filed a 2026 FDD covering two franchised units, up 100% year over year. At a 5% royalty and a 20-year term, this is a small brand riding a large corporate infrastructure.
Who controls software purchasing
Item 2 names Wyndham's top leadership: Geoff Ballotti (President and CEO), Paul F. Cash (Director, EVP, General Counsel and Secretary), Nicola Rossi (Director, SVP and Chief Accounting Officer), Amit Sripathi (EVP and CFO), and Shilpan Patel (EVP, North America Franchise Operations). Given how much of the technology stack is already mandated corporate-wide, this HQ team is the effective buying center for any vendor conversation, not the individual hotel.
Tech named in the FDD, and what is actually required
This is a heavily mandated stack. Item 5 obliges the use of Oracle and Oracle OPERA for property management. Item 6 mandates Medallia for guest experience. Item 8 mandates both Elavon for payments and RevIQ for revenue management, and separately names STR by CoStar and TripAdvisor without requiring either. A vendor targeting this brand is selling around, or into, four confirmed incumbents rather than into open ground.
Procurement, renewals, and timing
Item 8 runs on an approved-supplier list, and Wyndham continues to provide franchisees with information about Approved Suppliers under Section 4.4 of the network's Membership Agreement. With a 20-year initial term and the unit count still doubling year over year, the more immediate opportunity is onboarding new properties onto the mandated stack rather than waiting on a renewal window.
How to read The Registry Collection Hotels FDD
The filing was made with state franchise regulators in 2026. The embedded PDF viewer below lets you confirm each mandated system directly in Items 5, 6, and 8. Talk to FranCloud for a ranked list of similar Wyndham-family targets.
Questions vendors ask
The Registry Collection Hotels, answered from the filing
Wyndham's corporate leadership: Geoff Ballotti (President and CEO), Amit Sripathi (EVP and CFO), and Shilpan Patel (EVP, North America Franchise Operations). With five mandated systems already in the FDD, HQ — not the individual property — is the buying center.
Oracle and Oracle OPERA (property management), Medallia (guest experience), Elavon (payments), and RevIQ (revenue management) are all mandated. STR by CoStar and TripAdvisor are named in Item 8 but not required.
Two franchised units as of the 2026 FDD, up 100% year over year — a small but fast-growing lodging brand under Wyndham.
An approved-supplier list, with Wyndham continuing to provide information about Approved Suppliers under the network's Membership Agreement — see Item 8 for the specifics.
The initial term runs 20 years, and unit count doubled year over year, so the near-term opening is more about onboarding a new property to the mandated stack than a renewal cycle.
The filing was made with state franchise regulators in 2026. Use the embedded PDF viewer below to confirm the mandated systems in Items 5, 6, and 8.
Source
Read the filing itself
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
Tell me when this brand refiles.
We’ll email you the moment The Registry Collection Hotels files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
5 operators run 6 mapped locations. 1 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit4
2–9 units1
Top states by locations
| FL | 2 |
|---|---|
| CO | 1 |
| WI | 1 |
| TX | 1 |
Ownership
The portfolio behind The Registry Collection Hotels
strategic_multibrand of Wyndham.
Sibling brands
Related Lodging brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.