ElavonElavon
MandatoryPMS. We currently have one approved gateway provider to support tokenization and chip and pin technology. Accordingly, you are required to sign the Hosted Services Agreement with Elavon (Exhibit C-3),
From the filings
HQ-led decisions
Super 8
LodgingSuper 8's 2026 FDD mandates a PMS-and-payments stack -- Oracle OPERA or Aven SynXis and Elavon for tokenized card processing -- across 1,344 franchised hotels, none company-owned. Franchisees must also implement Wyndham's designated Wyndham Connect guest-engagement platform, and franchised outlets fell 2.3% year over year.
For software vendors selling into US franchise brands.
Live signals
Total units
1,344
1,344 franchised
Unit growth YoY
-2.255%
vs prior filing
AUV
—
Item 19, 2026
Royalty
5.5%
of gross sales
Ad fund
3%
national + local
Initial fee
$25K
per unit
Investment range
$5.04M–$7.14M
all-in, Item 7
Procurement
Approved supplier
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
8.5%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
5 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
Oracle OPERAOracle
Mandatorych is available in three levels of sophistication, depending on the needs of the Facility: OPERA Cloud Foundation; OPERA Cloud Standard; and OPERA Cloud Premium. If you choose the OPERA PMS, you must
RevIQRevIQ
Mandatoryof the Standard Interfaces (as described below). Fees for the set up and installation of additional interfaces range from $525 to $3,050 per interface, including a mandatory $750 RevIQ Standard interf
Sabre SynXisSabre Hospitality
Mandatorytended for a limited- or select-service facility requiring core PMS functionality, with no meeting space, no food and beverage, and a limited number of workstations. If you choose SynXis Property Hub,
SynXisSabre Hospitality
Mandatoryn System. We have approved two property management systems (“PMS”) under our technology standard, which are provided by third parties through contracts with us: Aven Hospitality’s SynXis® system and t
MedalliaMedallia
assistance tracking your preventative maintenance needs, as measured by your Facility (i) receiving a failing score on a quality assurance inspection or (ii) receiving an average Medallia overall scor
OracleOracle
nagement systems (“PMS”) under our technology standard, which are provided by third parties through contracts with us: Aven Hospitality’s SynXis® system and the OPERA® system from Oracle Hospitality (
STRCoStar
s, and market to determine the most suitable level of service. See Exhibit C-7 and Item 6 for additional description of options and fees. • Standard RMS is a service that includes STR review and evalu
TripAdvisorTripAdvisor
property visits. 11. We will provide you with access to a customer experience software platform (currently Medallia), which will aggregate all reviews regarding the Facility from TripAdvisor and other
Franchisor behaviours
What the franchisor requires
15 requirements the franchisor states in this filing, each in its own words; 1 explicit no; 18 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We can and may independently access your electronic information and data and collect and use this electronic information and data in any manner we choose, without any compensation to you.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We may designate sole Approved Suppliers for various items, which may include us or an affiliate.
Is there a franchisee advisory council, association or committee?
YesItem 20
As described in greater detail in Item 11, we sponsor a Super 8 franchisee association known as the Super 8 Franchisee Advisory Board.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 11
We may from time to time, at our option, change or make exceptions to our PMS technology standard.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
Approved Suppliers generally pay WSSI a commission based upon the volume of sales to franchisees.
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
The Facility will comply with the Payment Card Industry Data Security Standard (PCI DSS) concerning cardholder information, as well as applicable laws and regulations, and such other requirements as we may include in the System Standards Manual or as we may otherwise communicate from time to time for such purpose.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 11
We or our contractor will conduct announced and unannounced inspections and/or mystery shops of the Facility.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
In our discretion, we may change, delete from, or add to the System, including any of the Marks or System Standards, in response to changing market conditions.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
We grant a franchise for a new construction or conversion Facility for a specific location or site only and approve your site when we approve your Franchise Application.
Marketing
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
3.4.4 You will participate in the Wyndham Rewards program or any successor guest rewards or loyalty program we determine is appropriate and pay the Loyalty Program Charge associated with the program as set forth in Schedule C.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
We require you to pay all Recurring Fees and other fees and charges online via our self- service, electronic invoice presentment and payment tool, accessible through a centralized online platform, or through such other technologies or other means as we may establish.
People
Does the franchisor require minimum staffing levels or specific roles?
YesFranchise agreement
If you do not manage the Chain Facility personally, you must employ a full- time general manager who will be dedicated solely to the Facility.
Point of sale
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We can and may independently access your electronic information and data and collect and use this electronic information and data in any manner we choose, without any compensation to you.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
We may charge you full or discounted tuition for “refresher” training for your general manager or for additional staff members who complete the training program with your general manager.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
We require general managers to attend an annual national leadership conference.
The filing answers no to 1 question
- Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?Franchise agreement
The vendor opportunity at Super 8
Super 8 runs 1,344 hotels, all franchised, in the lodging segment. Item 19 of the FDD makes a financial performance representation. Franchised outlets fell 2.3% year over year, with 11 mapped operators across roughly 11 located units, spread across Iowa, Texas, California, Arkansas, and Michigan.
Who controls software purchasing
Item 2 names President and CEO Geoff Ballotti, EVP/CFO Amit Sripathi, Director/EVP/General Counsel Paul F. Cash, Director/SVP/Chief Accounting Officer Nicola Rossi, and EVP of North America Franchise Operations Shilpan Patel. Wyndham and its affiliate WSSI negotiate purchasing terms for Approved Suppliers network-wide, centralizing the PMS, payment gateway, and guest-engagement decisions at the corporate level.
Tech named in the FDD, and what is actually required
Item 11 obliges franchisees to run either Oracle OPERA or Aven SynXis as their PMS. RevIQ Standard revenue management is bundled into Wyndham's required technology agreement, but franchisees set their own rates and need not follow its recommendations. Item 5 requires a PMS that communicates with the Central Reservation System. The filing's own words also require franchisees to sign the Hosted Services Agreement with Elavon for tokenized card processing, to use the Wyndham Gateway portal for guest Wi-Fi, and to implement the designated Wyndham Connect guest-engagement platform. Medallia is named at Item 6 in connection with a described use; STR (CoStar) is named in the filing without a stated requirement.
Procurement, renewals, and timing
The supplier model is an approved-supplier list negotiated by Wyndham and WSSI, though for most items franchisees may buy from any party meeting System Standards. Items bearing the Marks and certain technology -- guest Wi-Fi, credit card acquiring, Wyndham Gateway, and the PMS -- must come from Approved Suppliers, and franchisees must use the Wyndham call center to book customer reservations. Suppliers not on the Approved Supplier list may apply to WSSI for approval. The initial term is 20 years.
How to read the Super 8 FDD
The embedded PDF viewer below holds the brand's 2026 Franchise Disclosure Document. Super 8 is part of the Wyndham portfolio, alongside AmericInn, Microtel, Howard Johnson, Wingate Inns, and the Registry Collection Hotels. Talk to FranCloud for a ranked target list of franchise systems like this one across the corpus.
Questions vendors ask
Super 8, answered from the filing
Item 2 names President and CEO Geoff Ballotti and EVP/CFO Amit Sripathi as the most relevant executives. Wyndham and its affiliate WSSI negotiate Approved Supplier terms network-wide, and the two approved PMS are provided by third parties through contracts with the franchisor.
Item 11 obliges either Oracle OPERA or Aven SynXis for the PMS; the filing's own words also require the Elavon-hosted tokenization gateway, the Wyndham Gateway guest Wi-Fi portal, and the designated Wyndham Connect guest platform. Medallia is named at Item 6 in connection with a described use; STR (CoStar) is named without a stated requirement.
1,344 hotels, all franchised, none company-owned, in the lodging segment. Franchised outlets fell 2.3% year over year, part of the Wyndham portfolio alongside AmericInn, Howard Johnson, and Microtel.
An approved-supplier list negotiated by Wyndham and its affiliate WSSI, though most items may be purchased from any party meeting System Standards. Franchisees must use the Wyndham call center for reservations, and suppliers not on the list may apply to WSSI for approval.
The initial term is 20 years. Item 17 grants no renewal right; a mutually agreed renewal requires signing the then-current agreement and paying the Relicense Fee. With franchised outlets contracting 2.3%, renewal and PMS-refresh cycles rather than new openings are the likelier near-term technology trigger.
The embedded PDF viewer below holds the brand's 2026 Franchise Disclosure Document in full.
Source
Read the filing itself
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
Tell me when this brand refiles.
We’ll email you the moment Super 8 files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
11 operators run 11 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit11
Top states by locations
| IA | 2 |
|---|---|
| TX | 1 |
| CA | 1 |
| AR | 1 |
| MI | 1 |
Ownership
The portfolio behind Super 8
strategic_multibrand of Wyndham.
Sibling brands
Related Lodging brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.