The hardware for your Facility’s PMS can be purchased from any source so long as it meets our technology standards and minimum technical requirements. We require that you utilize tokenization technology for the transmission of credit card information to and from the PMS. We currently have one approved gateway provider to support tokenization and chip and pin technology. Accordingly, you are required to sign the Hosted Services Agreement with Elavon (Exhibit C-3), which may include additional services and fees, when you sign the MITA and the applicable PMS Schedule. In the future, we may add or discontinue gateway providers in our sole discretion.
From the filings
Dolce Hotels and Resorts by Wyndham
LodgingDolce Hotels and Resorts by Wyndham franchises 4 hotels under its 2026 FDD, doubling its unit count year over year. Items 5 and 11 make Oracle OPERA, Elavon and RevIQ required systems — a fully mandated core stack any vendor needs to understand before approaching Wyndham corporate.
For software vendors selling into US franchise brands.
Live signals
Ordinary royalty terms
5% component; full terms unconfirmed
Complete royalty terms are not confirmed for the selected filing.
Recorded percentage components
These are recorded percentage components. Each has its own base and conditions; the chart does not state the total payment or confirm ad-fund completeness.
1recorded components (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
4 technology requirements are recorded in this filing. A required choice lists alternatives for one obligation. Read each cited clause for its conditions.
You must procure computer hardware and a software license so that the Facility can communicate with the Central Reservation System. We have approved a property management system (“PMS”) under our technology standard, which is provided by a third party through a contract with us: the OPERA® system from Oracle Hospitality (“Oracle”). When choosing your OPERA PMS level, you must sign the Master Information Technology Agreement (“MITA”) with us along with the applicable PMS Schedule. The PMS Schedule will include any required or optional services and fees, including monthly support, services and interface fees paid after opening. See Exhibit C-2. The hardware for the PMS may be purchased from any source so long as it meets our technology standards and minimum technical requirements. See Item 11 for a description of the approved PMS.
You must procure computer hardware and a software license so that the Facility can communicate with the Central Reservation System. We have approved a property management system (“PMS”) under our technology standard, which is provided by a third party through a contract with us: the OPERA® system from Oracle Hospitality (“Oracle”). When choosing your OPERA PMS level, you must sign the Master Information Technology Agreement (“MITA”) with us along with the applicable PMS Schedule. The PMS Schedule will include any required or optional services and fees, including monthly support, services and interface fees paid after opening. See Exhibit C-2. The hardware for the PMS may be purchased from any source so long as it meets our technology standards and minimum technical requirements. See Item 11 for a description of the approved PMS.
You must pay a one-time Set-Up and Implementation Fee that ranges from $19,400 to $29,300, depending on which level of OPERA system you choose. The Set-Up and Implementation Fee includes on-site deployment, installation, and training, including the installation of the Standard Interfaces (as described below). Fees for the set up and installation of additional interfaces range from $525 to $3,050 per interface, 62 Dolce FDD MB Q1/2026 including a mandatory $750 RevIQ Standard interface. The Set-Up and Implementation Fee must be paid at least 30 days before the Opening Date of the Facility. The Set-Up and Implementation Fee includes the installation of “Standard Interfaces,” which, collectively, mean interfaces to the CRS; the mobile guest check-in/check-out platform; fundamental and customary hotel systems, such as key locks and telephone systems; and the tokenized credit card interface.
35 Dolce FDD MB Q1/2026 Type of Fee Amount Due Date Remarks 1 guest rooms at your Facility. (See Item 11) This fee is for facilities using the Premium level of the OPERA Cloud- based PMS. It includes monthly OPERA Cloud support, HTCS and CRISP services, Premium PMS Monthly when Currently, $13.25 per standard service level of an Monthly we invoice room/per month. automated revenue and rate Support and you. management solution, and certain Service Fee interfaces, including, OTA Insights, mobile tipping, and mobile guest check-in / check-out. (See Item 11) Currently, your PMS Monthly Premium Support and Service Fee includes Automated standard service level of an Revenue and Currently, $28 per When we automated revenue and rate Rate month. invoice you. management solution. We offer, as an Management option and for a fee, a premium Fees (RevIQ) service level. (See Item 11) MOP is a mobile device-based system for managing housekeeping Mobile and maintenance functions at your Monthly when Operations Currently, $0.60 per Facility. This program is currently we invoice Program guestroom per month. optional, but we may mandate in the you. (“MOP”) future. The setup fee is included in the OPERA PMS Setup Fees. (See Item 11) This fee is for MOP users only. This Emergency Monthly when optional feature of the MOP system Safety Device Currently, $35 per month we invoice provides panic button functionality (“ESD”) you. for your hotel staff on MOP-enabled mobile devices. If you require assistance tracking your preventative maintenance needs, as measured by your Facility (i) receiving a failing score on a quality assurance inspection or (ii) receiving an average Medallia overall score for Preventative Currently, up to $1,500 When we the preceding 12 month period less Maintenance per year. invoice you. than 6.0, (or its then equivalent score) we will require you to subscribe to engage a third party for preventative maintenance service, including a mobile application, provided by a third party to help you manage your housekeeping and maintenance processes. We may offer as an option
59 Dolce FDD MB Q1/2026 include inventory management, strategic positioning, future demand strategy and targeted promotions and packages, at different frequencies. We reserve the right to evaluate a variety of factors, including but not limited to, your Facility’s room count, occupancy rate, trends, and market to determine the most suitable level of service. See Exhibit C-7 and Item 6 for additional description of options and fees. • Standard RMS is a service that includes STR review and evaluation, rate and inventory maintenance, as well as scheduled communication two times per week and monthly meetings with your assigned revenue management professional. However, if you opt to participate and your Facility achieves greater than 70% occupancy for 12 consecutive months, then it will only be permitted to participate at the Premium RMS level (see directly below).
52 Dolce FDD MB Q1/2026 Section in Section in Section in Wyndham Master Disclosure Obligation Franchise Connect Plus Information Document Item Agreement 1 Participation Technology Agreement Agreement 13.1, 15.1, 15.2, 1.1; Oracle 15.4, 15.5, 15.6 Schedule 3.1, 3.3; MOP Schedule 2.2 i. Restrictions on 3.2, 3.4, 3.11, 3.2, Eleven 3. Items 8 and 16 products/services offered 3.12 Schedule 6.2, 9; Oracle j. Warranty and customer Schedule 5.2; 3.2, 3.4, 3.11 5. Items 8 and 16 service requirements MOP Schedule 5.2 k. Territorial development Not Applicable Not Applicable Not Applicable Items 12 and sales quotas 2, 3, 6.1; Oracle Schedule 2, 3, Attachment l. Ongoing product/service 3.10, 4.2, 4.4, 3. 1.1, 2.2, 2.3, Items 6 and 8 purchases 15.6 2.4, 4.1; MOP Schedule 2, Attachment 2.2,2.3 2.1; SynXis m. Maintenance, 3.1, 3.2, 3.12, Schedule 2.6, appearance and Not Applicable Items 8 and 11 3.14 6.3, 6.4, remodeling requirements 2 Attachment 2.6 n. Insurance 3.8, Schedule D Not Applicable Not Applicable Items 7 and 8 3.4, 4.3, 7.1.2, Schedule A o. Advertising Not Applicable Items 6, 8 and 11 15.6 10.1; Oracle Schedule 6.1; p. Indemnification 8, Schedule C Not Applicable Item 6 MOP Schedule 6.1 3.6, 4.5; Oracle q. Owner's participation/ Schedule A Schedule 3.3, 3.2 Items 11 and 15 management/staffing 5.1; MOP Schedule 3.3 3.6, 8.2, 8.3, Schedule A r. Records and reports 3.6 10.1; Oracle Item 6 Schedule 3.3
• Premium Plus RMS includes Premium RMS plus daily recommendations, twice-weekly strategy discussions, and two annual property visits. 11. We will provide you with access to a customer experience software platform (currently Medallia), which will aggregate all reviews regarding the Facility from TripAdvisor and other major online travel agency sites, as well as customer surveys. We will respond to certain customer surveys and online reviews of the Facility, including complaints that are posted on third-party travel websites. You will pay us for each review to which we respond, which we will waive during all periods that your Facility maintains a positive overall guest satisfaction score. (Franchise Agreement – Schedule C)
Franchisor behaviours
What the franchisor requires
16 requirements the franchisor states in this filing, each in its own words; 6 explicit no's; 12 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We can and may independently access your electronic information and data, and collect and use this electronic information and data in any manner we choose, without any compensation to you.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
You will, at your expense, prepare, and submit to us by the third day of each month, a statement in the form prescribed by us, accurately reflecting for the immediately preceding month all Gross Room Revenues and such other data or information as we may require.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We may designate sole Approved Suppliers for various items, which may include us or an affiliate.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
We may, in our discretion, change, delete from or add to the System, including any of the Marks or System Standards, in response to changing market conditions.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
Approved Suppliers generally pay WSSI a commission based upon the volume of sales to franchisees.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
standards, and we may charge a fee for such review.
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
The Facility will comply with the “Payment Card Industry Data Security Standard” concerning cardholder information, as well as applicable laws and regulations, and such other requirements as we may include in the System Standards Manual or as we may otherwise communicate from time to time for such purpose.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 11
We or our contractor may conduct announced and unannounced inspections and/or mystery shops of the Facility.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 14
Under the Franchise Agreement, we may revise the System Standards and you must comply with those changes.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
We grant a franchise for a Chain Facility for a specific location or site only and approve your site when we approve your Franchise Application.
Marketing
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
You will participate in the Wyndham Rewards program or any successor guest rewards or loyalty program we determine is appropriate and pay the Loyalty Program Charge associated with the program as set forth in Schedule C.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
The only items you must buy from an Approved Supplier are items bearing the Marks (such as signage, supplies, and digital photographs); certain elements necessary to create the brand-defining ambience (such as music, scent, or specific décor); and/or services related to health and safety (which includes sanitation…
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
In the electronic on-line environment, payments can be made through the electronic check payment channel.
Point of sale
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We can and may independently access your electronic information and data, and collect and use this electronic information and data in any manner we choose, without any compensation to you.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
We may charge you full or discounted tuition for “refresher” training for your general manager or for additional staff members who complete the training program with your general manager.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
You (or your representative with executive authority if you are an entity) and your general manager will attend each Chain conference and pay the Conference Fee we set for Chain Facilities, if and when we determine to hold a Chain conference.
The filing answers no to 6 questions
- Is there a franchisee advisory council, association or committee?Item 20
- Must the franchisee participate in a customer-satisfaction or net-promoter survey program?Item 11
- Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
- Is a minimum grand opening advertising spend required?Franchise agreement
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Franchise agreement
- Must equipment be purchased from designated or approved suppliers?Item 8
The vendor opportunity at Dolce Hotels and Resorts by Wyndham Dolce Hotels and Resorts by Wyndham franchises 4 hotels under its 2026 FDD, with unit count up 100% year over year off a small base.
Who controls software purchasing Item 2 names Geoff Ballotti as President and Chief Executive Officer, Paul F. Cash as General Counsel, Nicola Rossi as Chief Accounting Officer, Amit Sripathi as Chief Financial Officer, and Shilpan Patel as Executive Vice President of North America Franchise Operations — the same Wyndham corporate team that runs the brand's other hotel flags. The mandated technology below confirms this is a centralized, HQ-level buying decision.
Tech named in the FDD, and what is actually required Item 5 requires Oracle and Oracle OPERA by Oracle for property management, and Item 11 requires Elavon for payments and RevIQ for revenue management. Item 6 shows Medallia in use — described in the filing and tied to a fee, but not a contractual requirement. STR by CoStar and TripAdvisor appear in Item 11, and SynXis by Sabre Hospitality appears in Item 9, all named without being required.
Procurement, renewals, and timing Item 8 requires certain items — including call center services for handling reservations — to come from Wyndham or an affiliate, with other purchases available to any party that meets standards and a path to propose alternative suppliers.
How to read the Dolce Hotels and Resorts by Wyndham FDD The 2026 filing was filed with state franchise regulators. Read Item 5 for the Oracle mandate, Item 8 for supplier rules, and Item 11 for the payments and revenue-management stack — the embedded PDF viewer below has the complete filing. For a ranked list of comparable targets, talk to FranCloud.
Ordinary royalty terms
Complete royalty terms are not confirmed.
Questions vendors ask
Dolce Hotels and Resorts by Wyndham, answered from the filing
Read the filing itself
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Operator footprint
Who runs the locations
10 operators run 10 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| CA | 2 |
|---|---|
| FL | 1 |
| MS | 1 |
| NV | 1 |
| MN | 1 |
Ownership
The portfolio behind Dolce Hotels and Resorts by Wyndham
Ownership: Wyndham.
Sibling brands
Related Lodging brands
Primary franchise filings · updated September 2026. Read the original filing for definitions, conditions, and qualifications.