hibitions on your posting or blogging of comments about us, your business, the System, or other franchisees. These prohibitions include personal blogs, common social networks like Facebook, Instagram,
From the filings
MaidPro
Home servicesMaidPro's 2026 FDD makes the franchisor itself the sole supplier of the proprietary MaidPro Software and its MACS marketing add-on, so software purchasing for all 255 franchised home-services locations runs through headquarters rather than local owners. The Item 19 average was $430,998 for franchised outlets that reported a full 2025 year, with franchised outlets up 8.051% year over year.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
4.5%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
networks like Facebook, Instagram, TikTok, X (formerly Twitter), Snapchat and Pinterest; professional networks, business profiles or online review or opinion sites like LinkedIn, Google Business Profi
on your posting or blogging of comments about us, your business, the System, or other franchisees. These prohibitions include personal blogs, common social networks like Facebook, Instagram, TikTok, X
mon social networks like Facebook, Instagram, TikTok, X (formerly Twitter), Snapchat and Pinterest; professional networks, business profiles or online review or opinion sites like LinkedIn, Google Bus
business, the System, or other franchisees. These prohibitions include personal blogs, common social networks like Facebook, Instagram, TikTok, X (formerly Twitter), Snapchat and Pinterest; profession
bout us, your business, the System, or other franchisees. These prohibitions include personal blogs, common social networks like Facebook, Instagram, TikTok, X (formerly Twitter), Snapchat and Pintere
ting or blogging of comments about us, your business, the System, or other franchisees. These prohibitions include personal blogs, common social networks like Facebook, Instagram, TikTok, X (formerly
comments about us, your business, the System, or other franchisees. These prohibitions include personal blogs, common social networks like Facebook, Instagram, TikTok, X (formerly Twitter), Snapchat a
stagram, TikTok, X (formerly Twitter), Snapchat and Pinterest; professional networks, business profiles or online review or opinion sites like LinkedIn, Google Business Profile or Yelp; live-blogging
Franchisor behaviours
What the franchisor requires
24 requirements the franchisor states in this filing, each in its own words; 3 explicit no's; 7 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We will have independent access to all data generated or stored in your computer systems, including in any accounting or financial systems you may maintain.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesItem 6
You must submit to us sales reports and financial statements and data files during the term of the Franchise Agreement.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We are an approved supplier of digital marketing services, that includes reporting, digital strategy, search engine optimization, AI-assisted market analysis, research and content optimization.
Is there a franchisee advisory council, association or committee?
YesItem 20
The following is, to the extent known, the names, address, telephone number, e-mail address and Web address of each trademark-specific franchisee organization associated with the franchise system being offered: FDD 47 An organization created and endorsed by franchisor: MaidPro Franchise Advisory Board Emily Estes…
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We can modify the specifications at any time upon notice to our franchisees.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
2750132Item 8
In our fiscal year ended December 31, 2025, we realized $2,750,132 in revenue from franchisee purchases, which accounted for 24.4% of our total revenues of $11,242,538.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesFranchise agreement
Franchisee acknowledges and agrees that Franchisor or its affiliates may derive revenue or other benefits based on Franchisee purchases and leases, including from charging Franchisee for products and services Franchisor or its affiliates provide to Franchisee, and from rebates, promotional allowances, volume…
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
50Item 8
approximately 50% of your costs for ongoing operation.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
We may approve alternate suppliers for the goods, services and supplies for which we designate a supplier if you (a) request permission in writing and (b) the supplier can meet our criteria for approval.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
Franchisee acknowledges that, as between Franchisor and Franchisee, Franchisor has the sole right to and interest in all telephone numbers, directory listings, domain names profiles, user names, and accounts associated with the Licensed Marks, or any word, phrase or symbol confusingly similar to any of the Licensed…
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
Franchisee shall take all action necessary to ensure that all payment processing activity is PCI-DSS compliant and shall certify compliance to Franchisor upon request.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Franchisor shall have the right to audit or cause to be audited the Monthly Gross Consumer Sales Statement, sales reports and financial statements delivered to Franchisor, and the books, records, and sales and income tax returns of Franchisee, and Franchisee’s owners.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
Franchisor specifically reserves the right to modify or change such rules, regulations, and directives and to amend or update the Manual(s) n its sole discretion.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
You must operate the Franchised Business only from the approved location within your Territory, or if we approve, from an adjacent and contiguous territory of another Franchised Business you own and operate, but only so long as we determine that operation from the office in the other territory will not impair your…
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
Other than the Internet Presence established by Franchisor, Franchisee shall not establish or maintain, or have established or maintained on its behalf, either alone or in concert with others, any other Internet Presence, making reference to Franchisor, the System, the Licensed Marks or the Franchised Business…
Is a minimum grand opening advertising spend required?
YesItem 11
For the first 24 months after the opening of your Franchised Business, you must spend a minimum of $3,000 each month on local advertising.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
For the first 24 months after the opening of your Franchised Business, you must spend a minimum of $3,000 each month on local advertising.
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
Franchisee must participate in, comply with all terms and conditions of, and pay all charges related to, all programs Franchisor may require Franchisee to participate in from time to time, including any gift card, gift certificate, rewards, coupon, customer satisfaction, or frequent customer,
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
You must authorize your bank to accept automatic withdrawals/direct debits through EFT of these amounts from your primary bank account into our bank account on a monthly basis.
People
Must employees wear uniforms specified by the franchisor?
YesItem 8
You must purchase and use computers, mobile phones, security systems, software, cleaning supplies, cleaning equipment, including a washing machine and dryer, uniforms, marketing materials, advertising materials and internet services that meet our standards.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesFranchise agreement
Franchisee must subscribe to or obtain, and maintain and upgrade as needed, at Franchisee’s expense, and use for communicating, reporting, managing, and operating the Franchised Business in the form and method prescribed by Franchisor, all hardware, software, systems and services selected and approved by Franchisor…
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We will have independent access to all data generated or stored in your computer systems, including in any accounting or financial systems you may maintain.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 6
We may charge a registration fee for training programs and conferences.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 6
You must attend one or more of our Conventions and pay all of your expenses incurred in connection with attending the Conventions, including registration, transportation, meals, lodging and living expenses.
The filing answers no to 3 questions
- Does the franchisor charge a fee to evaluate a proposed supplier?Item 8
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
- Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?Item 8
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.
- 95.3% of home services brands mandate no POS, leaving a massive whitespace for tech vendors to target before competitors catch on.By identifying the 525 brands with no mandated POS, your sales team can prioritize high-fit targets and cut prospecting waste by 40%, converting weeks of manual research into a single query that surfaces ready-to-sell accounts.
- Teams spend weeks manually combing through FDDs to assess unit counts and financials across 554 active home services brands.Replacing manual FDD research with instant corpus search saves 15+ hours per brand evaluation, allowing your team to assess 10x more targets and accelerate pipeline velocity by 30%.
- Without instant access to AUV data, you cannot gauge franchisee ROI or brand health across 239 disclosed home services brands.Seeing median AUV of $661,803.61 at a glance lets you prioritize brands with strong unit economics, increasing win rates by focusing on financially healthy targets and avoiding low-ROI pursuits.
The vendor opportunity at MaidPro
MaidPro runs 255 franchised home-services locations with no company-owned units, per its 2026 FDD, with franchised outlets growing 8.051% year over year. MaidPro sits inside The Riverside Company's home-services portfolio alongside Heating + Air Paramedics, 1 Tom Plumber, Plumbing Paramedics, Pacific Lawn Sprinklers, The Brothers that just do Gutters and Shine Window Care — a PE-owned platform where one relationship can open doors to sibling brands.
Who controls software purchasing
MaidPro is the sole supplier of its own core software, which puts software purchasing decisions at headquarters rather than with local owners. Named officers include Chairman of the Board of Managers Jordan Lajoie, Vice President and Manager Caroline Quoyeser, and Vice President/Secretary/Manager Stephen Rice. The two identified operators run single locations in Florida and Ohio.
Tech named in the FDD, and what is actually required
The FDD requires franchisees to license the proprietary, cloud-based MaidPro Software — including the MACS tool, a required add-on for marketing and customer communications — purchased from MaidPro as sole supplier. MaidPro is also the sole supplier of the 1-800 customer service number and call routing, and of MaidPro-branded email addresses. The FDD names Facebook, Google Business Profile, Instagram, LinkedIn, Pinterest, Snapchat, TikTok and Twitter/X in its Item 11 marketing disclosures, without stating whether each is required.
Procurement, renewals, and timing
Approved suppliers, or items meeting MaidPro's specifications, make up roughly 70% of initial setup costs and 50% of ongoing costs, per Item 8. The Item 19 average of $430,998 covers all franchised outlets that reported 12 months of Gross Consumer Sales for the year ended December 31, 2025, on a 6% royalty and a 5-year initial term. Renewal requires timely notice, no default, signing MaidPro's then-current agreement — which may carry different royalty terms — and a renewal fee.
How to read the MaidPro FDD
The embedded PDF viewer below holds the complete 2026 Franchise Disclosure Document for MaidPro.
Talk to FranCloud for a ranked list of home-services franchise systems with centralized software mandates like MaidPro's.
Questions vendors ask
MaidPro, answered from the filing
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment MaidPro files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
2 operators run 2 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| FL | 1 |
|---|---|
| OH | 1 |
Ownership
The portfolio behind MaidPro
pe_firm of The Riverside Company.
Sibling brands
Related Home services brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.