Care Patrol

The vendor opportunity at Care Patrol

Care Patrol operates a network of 215 franchised locations, all of which are potential users of software that integrates with or improves upon their mandated systems. The franchise reported an Average Unit Volume (AUV) of $322,639, and a year-over-year unit growth rate of 6.965%. This growth trajectory signals an expanding footprint and a growing total addressable market for software vendors. The franchise charges a 10% royalty fee on gross revenue, a cost structure that makes operational efficiency tools particularly valuable to franchisees.

The initial franchise term is 10 years. A single one-year successor renewal term is available to franchisees who are in good standing, not in default, and current on all debt obligations. Renewal requires executing the then-current franchise agreement, which may contain materially different terms, and may also require a mutual general release of claims. For vendors, these renewal events represent potential windows for technology evaluation and switching.

Who controls software purchasing

Software purchasing authority at Care Patrol is concentrated at the franchisor level. The 2026 FDD lists the following senior executives: J.J. Sorrenti, Chief Executive Officer; Kevin Vesely, Chief Financial Officer; Jennifer LoBianco, Chief Marketing Officer; Keith Kuhn, Brand President; and Colleen Sieber, Vice President of Operations. This leadership team forms the core buying center for any enterprise-wide software decision.

Because the franchise mandates a specific technology platform, any vendor seeking to displace or integrate with that system must engage these decision-makers. The CEO and CFO are likely the ultimate approvers for significant software investments, while the VP of Operations and Brand President influence operational and brand-level technology requirements. The CMO may be a key stakeholder for any customer relationship management or marketing technology.

Mandated and current tech stack

The 2026 FDD explicitly mandates Calculated Care as the franchise management software for all locations. This is the core operational system across the network. No other mandated technology vendors are named in the available FDD extract. For software vendors, this presents both a constraint and an opportunity: any new tool must either integrate with Calculated Care or demonstrate a compelling reason to replace it at the franchisor level.

Procurement, renewals, and timing

The FDD does not provide an Item 8 extract detailing procurement or purchasing requirements. The specific procurement model—whether designated supplier, approved supplier, or open—is not disclosed in the available data. Vendors should inquire directly about supplier approval processes during initial conversations with the leadership team.

Timing a software pitch may be influenced by the franchise agreement's renewal structure. With a 10-year initial term and a single one-year successor renewal term, franchisees face a contractual milestone that could prompt technology reassessment. Additionally, the franchise's recent unit growth of nearly 7% suggests an active development pipeline, which may create opportunities to influence the tech stack for new locations.

How to read the Care Patrol FDD

The Care Patrol Franchise Disclosure Document was filed with state franchise regulators in 2026. It contains the legal and operational disclosures that govern the franchise relationship, including Item 11 (franchisor's assistance, advertising, computer systems, and training) where technology mandates are typically detailed, and Item 1 (the franchisor and any parents, predecessors, and affiliates) where key executives are listed. The full document is available below for your review.

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