FranConnectFranConnect
Mandatory(which currently includes serviceminder, Customer Engagement Platform, Neighborly Franchise Portal, one Office365 Exchange, one Office365 E1, and one Office365 E3 email accounts, FranConnect, Nextiva,
From the filings
HQ-led decisions
Mosquito Joe
Home servicesMosquito Joe's Item 8 requires all 407 franchised locations to license a bundled Software System — currently ServiceMinder, FranConnect, Nextiva and Qvinci — through parent Neighborly's designated suppliers. A vendor pitching this system is pitching into Neighborly's HQ, not a fragmented franchisee base.
For software vendors selling into US franchise brands.
Live signals
Total units
407
407 franchised
Unit growth YoY
-1.928%
vs prior filing
AUV
—
Item 19, 2026
Royalty
10%
of gross sales
Ad fund
2%
national + local
Initial fee
$43K
per unit
Investment range
$150K–$192K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
12%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
7 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
IntuitIntuit
Mandatoryme specify and pay the monthly charges applicable to such software usage. Currently, we require that you also license QuickBooks Online either directly from our designated vendor, Intuit Limited, or t
QuickBooks OnlineIntuit
Mandatoryhe accounting, reporting and other software we from time to time specify and pay the monthly charges applicable to such software usage. Currently, we require that you also license QuickBooks Online ei
QvinciQvinci
Mandatoryserviceminder, Customer Engagement Platform, Neighborly Franchise Portal, one Office365 Exchange, one Office365 E1, and one Office365 E3 email accounts, FranConnect, Nextiva, and Qvinci) from our desi
ServiceMinderServiceMinder
Mandatoryr Software. We require you to use our Software System, which currently includes Qvinci, one Office365 Exchange, one Office365 E1, and one Office365 E3 email accounts, FranConnect, serviceminder, Custo
WebPunchWebPunch
Mandatorythe MAP Fee. You must execute the Software System User and Maintenance Agreement (the current form is included as Exhibit K) in connection with your use of the Software System and WebPunch. We may req
WorldpayWorldpay
MandatorySpecifications may include a particular brand or source and we issue specifications to you and maintain them in the Manuals. You must pay a monthly fee to our designee (currently Worldpay) to use our
QuickBooksIntuit
right to suspend $20 - $40/month. your access to any or all software within the Software System if you fail to timely pay these If you obtain fees. QuickBooks Online through Other QuickBooks add-ons m
ValpakValpak
enter Licensing, LLC in Los Angeles, CA. From April 2021 till July 2022, he was self-employed as a consultant in Los Angeles, CA. From May 2017 until April 2021, he was the CEO of Valpak Direct Market
Franchisor behaviours
What the franchisor requires
27 requirements the franchisor states in this filing, each in its own words; 3 explicit no's; 4 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 8
Currently, we also require that you license QuickBooks Online (either directly from our designated vendor, Intuit Limited, or through our affiliate ZorWare as described in Item 6).
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesFranchise agreement
to remotely access and evaluate, copy and audit your electronic records located on the Computer System
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
within 15 days after the end of each month, you must submit to us the following information for the preceding month: (i) copies of your most recent balance sheet and statement of profit and loss, including a summary of your costs for labor, rent and other material cost items; and (ii) if requested by us to verify…
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We reserve the right to designate a primary or single source of supply for certain products and supplies, and we or our affiliates may be that single source.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We reserve the right to designate a primary or single source of supply for certain products and supplies, and we or our affiliates may be that single source.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
13839092Item 8
In the year ended December 31, 2025, we had revenue of $13,839,092, or about 41.25% of our total revenues of $33,548,555, as a result of purchases by Mosquito Joe franchisees from approved suppliers or under our specifications or as a result of purchases, if any, directly from us.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We may derive revenue as a result of your required purchases.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
30Item 8
approximately 30% to 60% of your on-going purchases in connection with operation of your Business.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
You must pay upon demand our (or the third party’s) actual costs of the testing and any related costs/expenses (regardless of whether we grant an approval).
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
You may purchase from other suppliers if you follow our supplier approval procedures, as described in the Manuals, and obtain our prior written approval.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
assign and transfer all right, title and interest in the telephone numbers, domain names, and social media or digital marketing accounts used at any time for the Business
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
It is your responsibility to make sure that you are in compliance with all laws that are applicable to the Computer System, including all data protection, privacy and security laws as well as payment card industry (PCI) compliance.
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesItem 12
Beginning with the second full calendar year of operations, your Business must achieve (a) in each calendar year, annual Gross Sales that are in the top 90% of the annual Gross Sales per franchised business for the MOSQUITO JOE franchise system for that calendar year (the “Gross Sales MPS”) and (b) a Net Promoter…
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
We and our authorized representative have the right to visit and inspect your Business at all reasonable times during the business day for the purpose of making periodic evaluations and to ascertain your compliance with the provisions of this Agreement, and to inspect and evaluate your services, supplies or products…
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
We will revise the Operations Manual and these standards, procedures, techniques and management systems periodically to meet changing conditions and in the best interest of the MOSQUITO JOE Businesses and the System.
Must the franchisor approve the franchisee's site or location before opening?
YesFranchise agreement
However, you may not enter into a lease or a purchase agreement for the Franchise Location until you have received our prior approval.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
You may not separately register any domain name containing any of the Marks or operate a website or social media account for your Business.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 6
After the time period covered by the Local Performance Marketing Investment, we require you to spend an amount annually on approved local marketing and advertising of your Business (the “Minimum Local Marketing Spending”), as follows: (1) $60,000 during the first 12 months of the operation of your Business and…
Must the franchisee participate in a regional advertising cooperative when one exists?
YesFranchise agreement
We have the right to designate local advertising markets and advertising cooperatives and/or local marketing groups for such markets (collectively, each such cooperative or group, a “LMG”), and if designated, you must participate in the LMG and its programs in your designated local advertising market.
Operations
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must license the Software System (which currently includes serviceminder, Customer Engagement Platform, Neighborly Franchise Portal, one Office365 Exchange, one Office365 E1, and one Office365 E3 email accounts, FranConnect, Nextiva, and Qvinci) from our designated suppliers and pay our designees (currently our…
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 8
You must pay a monthly fee to our designee (currently Worldpay) to use our required credit card processing solution.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
You must sign an electronic ACH Form, attached as Schedule B, to authorize and direct your bank or financial institution to allow us or our affiliate to initiate a transfer of funds electronically directly to our or our affiliate’s account and to charge to your account all amounts due to us or any affiliate.
People
Does the franchisor require minimum staffing levels or specific roles?
YesFranchise agreement
D. Staffing. You must employ a sufficient number of competent and trained employees to ensure efficient service to Customers.
Point of sale
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesFranchise agreement
You acknowledge and agree that we will have full and complete access to the information and data entered into or produced by the Computer System, including, without limitation, email communications and related data, and we can use the same in any way we deem appropriate, including in connection with the development…
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesItem 6
We require you to use our Software System, which currently includes Qvinci, one Office365 Exchange, one Office365 E1, and one Office365 E3 email accounts, FranConnect, serviceminder, Customer Engagement Platform, Neighborly Franchise Portal, and Nextiva.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
If it becomes necessary to re-train a certain individual, we reserve the right to charge you a training fee.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
You must attend, at your expense, any annual franchise convention we may hold or sponsor and any meetings relating to new services or products, new operational procedures or programs, training, business management, sales or sales promotion, or similar topics, including any system-wide teleconferences or web…
The filing answers no to 3 questions
- Is a minimum grand opening advertising spend required?
- Must the franchisee participate in a customer loyalty or rewards program?Item 16
- Must the franchisee buy products from a designated distributor?Item 8
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.
VP SalesHead of SalesCROSales Director
- 95.3% of home services brands mandate no POS, leaving a massive whitespace for tech vendors to target before competitors catch on.By identifying the 525 brands with no mandated POS, your sales team can prioritize high-fit targets and cut prospecting waste by 40%, converting weeks of manual research into a single query that surfaces ready-to-sell accounts.
- Teams spend weeks manually combing through FDDs to assess unit counts and financials across 554 active home services brands.Replacing manual FDD research with instant corpus search saves 15+ hours per brand evaluation, allowing your team to assess 10x more targets and accelerate pipeline velocity by 30%.
- Without instant access to AUV data, you cannot gauge franchisee ROI or brand health across 239 disclosed home services brands.Seeing median AUV of $661,803.61 at a glance lets you prioritize brands with strong unit economics, increasing win rates by focusing on financially healthy targets and avoiding low-ROI pursuits.
The vendor opportunity at Mosquito Joe
Mosquito Joe operates 407 home-services locations, all of them franchised. Franchised outlets fell 1.9% year over year. Item 19 makes a financial performance representation, and Item 8's technology requirements show a parent company, Neighborly, that already runs a tightly bundled software stack across the system.
Who controls software purchasing
Item 8 requires franchisees to license a Software System — currently ServiceMinder, Customer Engagement Platform, Neighborly Franchise Portal, one Office365 Exchange, one Office365 E1, one Office365 E3 email account, FranConnect, Nextiva and Qvinci — from Neighborly's designated suppliers, paying its affiliate ZorWare a license fee. Franchisees must also license QuickBooks Online through Intuit or ZorWare. President Evan Brody and Vice President of Operations Tarah Freestone sit under Neighborly CEO Michael Anthony Davis, where these mandates are set; the mapped operator footprint shows one located unit, in Wisconsin. Mosquito Joe is one of several sibling brands under Neighborly, alongside Window Genie, Aire Serv, Molly Maid, Mr. Electric and Rainbow International.
Tech named in the FDD, and what is actually required
ServiceMinder, FranConnect, Qvinci, WebPunch and Worldpay's credit card processing are each named in the filing's technology and supplier requirements as software and services franchisees must use. QuickBooks Online is required through Intuit or ZorWare, and franchisee accounting must be compatible with the Software System.
Procurement, renewals, and timing
Mosquito Joe's supplier model is an approved-supplier list, with the Software System, WebPunch and Worldpay processing bought through Neighborly-designated suppliers, and Neighborly or its affiliate the only approved source for the Direct Marketing and SEO Programs. Franchisees may propose an alternative supplier for other purchases. A Franchise Agreement renews for one additional 10-year term on the then-current franchise agreement; if a franchisee keeps operating past expiration, Mosquito Joe may continue the agreement month to month at a License Fee raised to 15% of Gross Sales.
How to read the Mosquito Joe FDD
The embedded PDF below is Mosquito Joe's 2026 Franchise Disclosure Document. Item 8 and Item 6 carry the Software System and supplier detail behind this page. For a ranked list of franchise systems whose technology mandates fit your product, talk to FranCloud.
Questions vendors ask
Mosquito Joe, answered from the filing
Mosquito Joe's parent Neighborly sets software purchasing centrally: the required Software System, currently ServiceMinder, FranConnect, Nextiva and Qvinci among others, is licensed from Neighborly-designated suppliers. President Evan Brody and Neighborly CEO Michael Anthony Davis sit at the HQ level where these mandates originate.
The FDD obliges franchisees to license a bundled Software System — currently ServiceMinder, FranConnect, Nextiva and Qvinci, plus Office365 accounts — and to license QuickBooks Online through Intuit or Neighborly's affiliate. WebPunch and Worldpay's credit card processing are also required.
Mosquito Joe operates 407 home-services locations, all of them franchised. Franchised outlets fell 1.9% year over year.
Mosquito Joe uses an approved-supplier list: the Software System, WebPunch, Worldpay's credit card processing, and the Direct Marketing and SEO Programs must be bought from Neighborly or its designated suppliers, the only approved sources for the marketing programs. Franchisees may propose alternative suppliers for other purchases.
Mosquito Joe's Franchise Agreement renews for one additional 10-year term on the then-current agreement form; if a franchisee keeps operating past expiration, Mosquito Joe may continue the agreement month to month at a License Fee of 15% of Gross Sales. With franchised outlets down 1.9% year over year, most cycles will track individually.
The embedded PDF viewer below is Mosquito Joe's 2026 Franchise Disclosure Document, covering the Software System, supplier and renewal terms summarized on this page.
Source
Read the filing itself
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
Tell me when this brand refiles.
We’ll email you the moment Mosquito Joe files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
1 operators run 1 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit1
Top states by locations
| WI | 1 |
|---|
Ownership
The portfolio behind Mosquito Joe
strategic_multibrand of Neighborly.
Sibling brands
Related Home services brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.