HQ-led decisions

HouseMaster

Home services

Software purchasing at HouseMaster is controlled at the corporate level through a series of mandated technology agreements. The franchisor requires all 190 franchised locations to use HomeGauge, Inspection Support Net, PROTRADENET, and a proprietary Software System, creating a locked vendor environment. With an Average Unit Volume of $138,881 and a 10-year initial term, the addressable market is 190 units operating under strict HQ procurement mandates.

Mandated & recommended tech

The systems vendors compete with

4 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.

HomeGauge License Agreement
Mandatory
Industry softwareItem 11

(J-1) HomeGauge License Agreement

Inspection Support Net Agreement
Mandatory
Industry softwareItem 11

(J-2) Inspection Support Net Agreement

PROTRADENET Agreement
Mandatory
Proprietary systemItem 11

(I) PROTRADENET Agreement

Software System User and Maintenance Agreement
Mandatory
Proprietary systemItem 11

(J-3) Software System User and Maintenance Agreement

Who buys here

The buyer at this brand

The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close — derived from the corpus by segment and unit count, not a guess.

Sales LeaderRegional 100 499

HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.

VP SalesHead of SalesCROSales Director
  1. 95.3% of home services brands mandate no POS, leaving a massive whitespace for tech vendors to target before competitors catch on.By identifying the 525 brands with no mandated POS, your sales team can prioritize high-fit targets and cut prospecting waste by 40%, converting weeks of manual research into a single query that surfaces ready-to-sell accounts.
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  3. Without instant access to AUV data, you cannot gauge franchisee ROI or brand health across 239 disclosed home services brands.Seeing median AUV of $661,803.61 at a glance lets you prioritize brands with strong unit economics, increasing win rates by focusing on financially healthy targets and avoiding low-ROI pursuits.

Live signals

Total units
190
190 franchised
Unit growth YoY
-19.149%
vs prior filing
AUV
$139K
Item 19, 2026
Royalty
7.75%
of gross sales
Ad fund
2%
national + local
Initial fee
$43K
per unit
Investment range
$74K–$131K
all-in, Item 7
Procurement
Approved supplier
from the filing

The vendor opportunity at HouseMaster

HouseMaster operates 190 franchised home inspection units across the United States, all of which are franchised with no company-owned locations disclosed in the 2026 FDD. The system experienced a year-over-year unit decline of 19.149%, signaling contraction that may pressure the franchisor to seek operational efficiencies through technology. Average Unit Volume sits at $138,881, with a royalty rate of 7.75% on a 10-year initial term. For software vendors, the addressable market is 190 units operating under a tightly controlled HQ procurement model where four technology agreements are mandated for every franchisee.

Who controls software purchasing

The FDD Item 1 lists Nancy Shipley as President and Stacy Lynn Bourgeois as Chief Marketing Officer, with Michael Anthony Davis serving as CEO for Neighborly and Manager. While the exact buying center is not spelled out, the existence of four mandated technology agreements indicates that software purchasing authority is centralized at the corporate level rather than delegated to individual franchisees. Vendors should direct outreach toward the President's office or a centralized operations or IT function, as the mandated nature of the tech stack leaves little room for multi-unit operator discretion.

Mandated and current tech stack

HouseMaster's Item 11 disclosures mandate four specific agreements for all franchisees: the HomeGauge License Agreement, the Inspection Support Net Agreement, the PROTRADENET Agreement, and a Software System User and Maintenance Agreement. HomeGauge is a widely used home inspection reporting platform, while Inspection Support Net and PROTRADENET serve ancillary operational functions within the inspection workflow. The proprietary Software System User and Maintenance Agreement suggests an internally developed or white-labeled system that franchisees must adopt. Any vendor pitching into this account must address how their solution integrates with or replaces components of this locked stack.

Procurement, renewals, and timing

The FDD does not include an Item 8 procurement signal in the available extracts, so the formal supplier designation process remains undisclosed. However, the Item 17 renewal conditions provide a clear window for vendor engagement. Franchisees must provide written notice of renewal between 180 and 240 days before the end of their 10-year term and pay a renewal fee of $3,500. Critically, renewing franchisees must sign the most current version of the franchise agreement, which may contain materially different terms, conditions, and fees. This creates a natural inflection point where the franchisor could introduce new technology mandates or renegotiate existing vendor relationships. Vendors should map renewal cohorts based on the 10-year term to time their outreach.

How to read the HouseMaster FDD

The 2026 HouseMaster FDD is filed with state franchise regulators and contains the full legal disclosures governing the franchise relationship. Item 11 details the four mandated technology agreements, while Item 17 outlines the renewal conditions that create periodic openings for vendor evaluation. The embedded PDF viewer below provides the complete document for your due diligence. For a ranked target list of franchise systems aligned with your software category, FranCloud can help you prioritize accounts based on tech mandates, unit counts, and renewal timing.

Questions vendors ask

HouseMaster, answered from the filing

The FDD lists Nancy Shipley (President) and Stacy Lynn Bourgeois (Chief Marketing Officer) among key executives. Given the mandated tech stack, purchasing decisions likely route through the President's office or a centralized operations function.
HouseMaster mandates four agreements: HomeGauge License Agreement, Inspection Support Net Agreement, PROTRADENET Agreement, and a Software System User and Maintenance Agreement. No POS is specifically named.
There are 190 total units, all of which are franchised. The FDD does not disclose any company-owned locations. Year-over-year unit growth declined by 19.149%.
The procurement model is not explicitly detailed in the available FDD extracts. However, the presence of four mandated technology agreements strongly suggests a designated-supplier model controlled by the franchisor.
Renewal requires 180-240 days' written notice before the 10-year term ends, with a $3,500 fee. Franchisees must sign the current agreement, which may have materially different terms, creating potential churn points for new vendor evaluation.
The 2026 HouseMaster FDD is filed with state franchise regulators. You can review the full document in the embedded PDF viewer below to analyze Item 11 technology mandates and Item 17 renewal conditions directly.
Source

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Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.