FranConnectFranConnect
Mandatoryns (as we may from time to time modify). Software and Hardware You must use our Software System (currently ISN by Porch, Customer Engagement Platform, Neighborly Franchise Portal, FranConnect, one Mic
From the filings
HQ-led decisions
HouseMaster
Home servicesSoftware purchasing at HouseMaster is controlled at the corporate level through a series of mandated technology agreements. The franchisor requires all 190 franchised locations to use HomeGauge, Inspection Support Net, PROTRADENET, and a proprietary Software System, creating a locked vendor environment. With an Average Unit Volume of $138,881 and a 10-year initial term, the addressable market is 190 units operating under strict HQ procurement mandates.
For software vendors selling into US franchise brands.
Live signals
Total units
190
190 franchised
Unit growth YoY
-19.149%
vs prior filing
AUV
$139K
Item 19, 2026
Royalty
7.75%
of gross sales
Ad fund
2%
national + local
Initial fee
$43K
per unit
Investment range
$74K–$131K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
9.75%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
4 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
HomeGaugeHomeGauge
Mandatorysoftware (currently PCExpress/HomeGauge) in operating the Business, which you license directly from the designated third- party vendor. If you purchase an exis
IntuitIntuit
Mandatoryspecifications, including internal audit standards, and use our required software. We currently require that you use QuickBooks Online (either directly from our designated vendor, Intuit Limited, or t
QuickBooks OnlineIntuit
Mandatoryte chart of accounts, comply with our operating procedures and specifications, including internal audit standards, and use our required software. We currently require that you use QuickBooks Online (e
GenieGenie
Genie has never conducted business or offered franchises of the type described in this disclosure document. To the extent the
Inspection Support NetworkInspection Support Network
reement EXHIBIT G Renewal Addendum EXHIBIT H General Release [sample] EXHIBIT I ProTradeNet Agreement HOUSEMASTER – 2026 FDD 76 EXHIBIT J-1 HomeGauge License Agreement EXHIBIT J-2 Inspection Support N
QuickBooksIntuit
will also be User Accounts are included in the Software System. available at $20 - $40/month. The fees for the Technology Package are paid to our affiliate ZorWare. If you obtain QuickBooks You licens
QuickBooks PayrollIntuit
uspend your access to any or all software within the Software System if you fail to timely pay these fees. Other QuickBooks add-ons that are not required may be available, such as QuickBooks Payroll,
ValpakValpak
enter Licensing, LLC in Los Angeles, CA. From April 2021 till July 2022, he was self-employed as a consultant in Los Angeles, CA. From May 2017 until April 2021, he was the CEO of Valpak Direct Market
Franchisor behaviours
What the franchisor requires
25 requirements the franchisor states in this filing, each in its own words; 4 explicit no's; 5 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 8
We currently require that you use QuickBooks Online (either directly from our designated vendor, Intuit Limited, or through our affiliate ZorWare as described in Item 6).
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesFranchise agreement
to remotely access and evaluate, copy and audit your electronic records located on the Computer System
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
You also must, at your expense, submit to us within 90 days after the end of each fiscal year a detailed balance sheet, profit and loss statement and statement of cash flows for such fiscal year.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
Our affiliate ZorWare is currently the sole supplier of the Software System.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We reserve the right to designate a primary or single source of supply for certain products and supplies, and we or our affiliates may be that single source.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We or an affiliate (including ProTradeNet) may make available to you the opportunity to participate from time to time in certain discounts, rebates, or other benefits in connection with approved suppliers (collectively, “Rebates”), if you meet certain conditions, such as supplier terms and conditions and attendance…
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
3Item 8
The cost of items purchased in accordance with our specifications represents approximately 17% to 29% of your total purchases in connection with the establishment of your Business and approximately 3% to 7% of your on-going purchases in connection with operation of your Business.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
You must pay upon demand our (or the third party’s) actual costs of the testing and any related costs/expenses (regardless of whether we grant an approval).
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
You may purchase from other suppliers if you follow our supplier approval procedures, as described in the Manuals, and obtain our prior written approval.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
assign and transfer all right, title and interest in the telephone numbers, domain names, and social media or digital marketing accounts used at any time for the Business
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
It is your responsibility to make sure that you are in compliance with all laws that are applicable to the Computer System, including all data protection, privacy and security laws as well as payment card industry (PCI) compliance.
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesItem 12
Beginning with the second full calendar year of operations, your Business must achieve (a) in each calendar year, annual Gross Sales that are in the top 90% of the annual Gross Sales per franchised business for the HouseMaster franchise system for that calendar year (the “Gross Sales MPS”) and (b) a Net Promoter…
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
We and our authorized representative have the right to visit and inspect your Business at all reasonable times during the business day for the purpose of making periodic evaluations and to ascertain your compliance with the provisions of this Agreement, and to inspect and evaluate your services, supplies or products…
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
We will revise the Brand Guidelines Manual and these standards, procedures, techniques and management systems periodically to meet changing conditions and in the best interest of the HOUSEMASTER Businesses and the System.
Must the franchisor approve the franchisee's site or location before opening?
YesFranchise agreement
However, you may not enter into a lease or a purchase agreement for the Franchise Location until you have received our prior approval.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
You may not separately register any domain name containing any of the Marks or operate a website or social media account for your Business.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 7
Regardless of whether we impose the Minimum Local Marketing Spending on you, you must spend $15,000 for local marketing during the first year of the operation of your Business, and $25,000 in the second year of the operation of your Business as the Initial Marketing Spend Requirement.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesFranchise agreement
We have the right to designate local advertising markets and advertising cooperatives and/or local marketing groups for such markets (collectively, each such cooperative or group, a “LMG”), and if designated, you must participate in the LMG and its programs in your designated local advertising market.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
You must sign an electronic ACH Form, attached as Schedule B, to authorize and direct your bank or financial institution to allow us or our affiliate to initiate a transfer of funds electronically directly to our or our affiliate’s account and to charge to your account all amounts due to us or any affiliate.
People
Does the franchisor require minimum staffing levels or specific roles?
YesFranchise agreement
D. Staffing. You must employ a sufficient number of competent and trained employees to ensure efficient service to Customers.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 8
You must use our Software System (currently ISN by Porch, Customer Engagement Platform, Neighborly Franchise Portal, FranConnect, one Microsoft Office365 E1 email account and one Exchange HOUSEMASTER – 2026 FDD 31 email account, and intranet)
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesFranchise agreement
to remotely access and evaluate, copy and audit your electronic records located on the Computer System
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesItem 8
Software and Hardware You must use our Software System (currently ISN by Porch, Customer Engagement Platform, Neighborly Franchise Portal, FranConnect, one Microsoft Office365 E1 email account and one Exchange HOUSEMASTER – 2026 FDD 31 email account, and intranet) and enter into the Software System User and…
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
If it becomes necessary to re-train a certain individual, we reserve the right to charge you a training fee.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
You must attend, at your expense, any annual franchise convention we may hold or sponsor and any meetings relating to new services or products, new operational procedures or programs, training, business management, sales or sales promotion, or similar topics, including any system-wide teleconferences or web…
The filing answers no to 4 questions
- Is a minimum grand opening advertising spend required?Item 7
- Must the franchisee participate in a customer loyalty or rewards program?Item 16
- Must the franchisee buy products from a designated distributor?Franchise agreement
- Must employees wear uniforms specified by the franchisor?Item 8
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.
VP SalesHead of SalesCROSales Director
- 95.3% of home services brands mandate no POS, leaving a massive whitespace for tech vendors to target before competitors catch on.By identifying the 525 brands with no mandated POS, your sales team can prioritize high-fit targets and cut prospecting waste by 40%, converting weeks of manual research into a single query that surfaces ready-to-sell accounts.
- Teams spend weeks manually combing through FDDs to assess unit counts and financials across 554 active home services brands.Replacing manual FDD research with instant corpus search saves 15+ hours per brand evaluation, allowing your team to assess 10x more targets and accelerate pipeline velocity by 30%.
- Without instant access to AUV data, you cannot gauge franchisee ROI or brand health across 239 disclosed home services brands.Seeing median AUV of $661,803.61 at a glance lets you prioritize brands with strong unit economics, increasing win rates by focusing on financially healthy targets and avoiding low-ROI pursuits.
The vendor opportunity at HouseMaster
HouseMaster operates 190 franchised home inspection units across the United States, all of which are franchised with no company-owned locations disclosed in the 2026 FDD. The system experienced a year-over-year unit decline of 19.149%, signaling contraction that may pressure the franchisor to seek operational efficiencies through technology. Average Unit Volume sits at $138,881, with a royalty rate of 7.75% on a 10-year initial term. For software vendors, the addressable market is 190 units operating under a tightly controlled HQ procurement model where four technology agreements are mandated for every franchisee.
Who controls software purchasing
The FDD Item 1 lists Nancy Shipley as President and Stacy Lynn Bourgeois as Chief Marketing Officer, with Michael Anthony Davis serving as CEO for Neighborly and Manager. While the exact buying center is not spelled out, the existence of four mandated technology agreements indicates that software purchasing authority is centralized at the corporate level rather than delegated to individual franchisees. Vendors should direct outreach toward the President's office or a centralized operations or IT function, as the mandated nature of the tech stack leaves little room for multi-unit operator discretion.
Mandated and current tech stack
HouseMaster's Item 11 disclosures mandate four specific agreements for all franchisees: the HomeGauge License Agreement, the Inspection Support Net Agreement, the PROTRADENET Agreement, and a Software System User and Maintenance Agreement. HomeGauge is a widely used home inspection reporting platform, while Inspection Support Net and PROTRADENET serve ancillary operational functions within the inspection workflow. The proprietary Software System User and Maintenance Agreement suggests an internally developed or white-labeled system that franchisees must adopt. Any vendor pitching into this account must address how their solution integrates with or replaces components of this locked stack.
Procurement, renewals, and timing
The FDD does not include an Item 8 procurement signal in the available extracts, so the formal supplier designation process remains undisclosed. However, the Item 17 renewal conditions provide a clear window for vendor engagement. Franchisees must provide written notice of renewal between 180 and 240 days before the end of their 10-year term and pay a renewal fee of $3,500. Critically, renewing franchisees must sign the most current version of the franchise agreement, which may contain materially different terms, conditions, and fees. This creates a natural inflection point where the franchisor could introduce new technology mandates or renegotiate existing vendor relationships. Vendors should map renewal cohorts based on the 10-year term to time their outreach.
How to read the HouseMaster FDD
The 2026 HouseMaster FDD is filed with state franchise regulators and contains the full legal disclosures governing the franchise relationship. Item 11 details the four mandated technology agreements, while Item 17 outlines the renewal conditions that create periodic openings for vendor evaluation. The embedded PDF viewer below provides the complete document for your due diligence. For a ranked target list of franchise systems aligned with your software category, FranCloud can help you prioritize accounts based on tech mandates, unit counts, and renewal timing.
Questions vendors ask
HouseMaster, answered from the filing
The FDD lists Nancy Shipley (President) and Stacy Lynn Bourgeois (Chief Marketing Officer) among key executives. Given the mandated tech stack, purchasing decisions likely route through the President's office or a centralized operations function.
HouseMaster mandates four agreements: HomeGauge License Agreement, Inspection Support Net Agreement, PROTRADENET Agreement, and a Software System User and Maintenance Agreement. No POS is specifically named.
There are 190 total units, all of which are franchised. The FDD does not disclose any company-owned locations. Year-over-year unit growth declined by 19.149%.
The procurement model is not explicitly detailed in the available FDD extracts. However, the presence of four mandated technology agreements strongly suggests a designated-supplier model controlled by the franchisor.
Renewal requires 180-240 days' written notice before the 10-year term ends, with a $3,500 fee. Franchisees must sign the current agreement, which may have materially different terms, creating potential churn points for new vendor evaluation.
The 2026 HouseMaster FDD is filed with state franchise regulators. You can review the full document in the embedded PDF viewer below to analyze Item 11 technology mandates and Item 17 renewal conditions directly.
Source
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment HouseMaster files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
2 operators run 2 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit2
Top states by locations
| TX | 1 |
|---|---|
| WI | 1 |
Ownership
The portfolio behind HouseMaster
unknown of dbr franchising.
Related Home services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.