AmadeusAmadeus
on to dismiss the latest complaint was fully briefed as of January 6, 2026, and is pending with the court. MII intends to defend vigorously against plaintiffs’ claims. 2. Segal v. Amadeus IT Group, S.
From the filings
+2.041% units YoYHQ-led decisions
Marriott Hotels & JW Marriott
LodgingMIF controls software purchasing from parent company Marriott's corporate office: franchisees must run the property management, point-of-sale, and reservation systems Marriott designates, with Oracle OPERA and Oracle Simphony currently in use. The system spans 369 total units, 250 of them franchised.
For software vendors selling into US franchise brands.
Live signals
Total units
369
250 franchised
Unit growth YoY
+2.041%
vs prior filing
AUV
—
Item 19, 2026
Royalty
6%
of gross sales
Ad fund
1%
national + local
Initial fee
$100K
per unit
Investment range
$104.81M–$172.20M
all-in, Item 7
Procurement
Standards based
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
7%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
CoStarCoStar
gust 18, 2025, the parties entered into a settlement and the parties filed a stipulated dismissal of the lawsuit, fully resolving the case. C. Other Pending Actions 1. Portillo v. CoSTAR Group, Inc.,
OpenTableOpenTable
e allowances if certain volume thresholds are met. In 2025, we and our affiliates received $130,000 as a result of this arrangement. We and our affiliates have an arrangement with OpenTable Inc. (“Ope
OracleOracle
0 for revenue management advisory services associated with the transition. 4 This estimate includes hardware, software, installation, and training for the Simphony POS system from Oracle, GxP, and a c
Oracle OPERAOracle
harge covers the cost of System (“PMS”) “patching services,” through Application Patching which required security upgrades and system-optimizing upgrades are installed in the PMS. Opera-Exchange Inter
Oracle SimphonyOracle
t pay an additional $2,700 for revenue management advisory services associated with the transition. 4 This estimate includes hardware, software, installation, and training for the Simphony POS system
SabreSabre
y rebates, commissions, and markups are subject to change. We and our affiliates pay Sabre Inc. (“Sabre”) a fee for each transaction that is delivered from travel agencies through Sabre’s global distr
STRCoStar
h the results were achieved, as published by the United States Department of Treasury. The data in this Item 19 regarding reservations and the loyalty programs was not provided by STR, but instead was
TripAdvisorTripAdvisor
nd paid ads in search engines (such as Google, Yahoo, and Bing), AI engines (such as Google, OpenAI, Anthropic), through advertising networks and direct referral partners (such as TripAdvisor, Google
TwitterX
rry Group plc. since October 2019, and Procter & Gamble since August 2020. She previously served as a director of AT&T Inc. until April 2022, WGL Holdings, Inc. from 1999 to 2018, Twitter, Inc. from M
YahooYahoo
per month. 14 Through the Transaction-Based Media Program, we develop advertising materials and pay third parties to place listings and paid ads in search engines (such as Google, Yahoo, and Bing), AI
Franchisor behaviours
What the franchisor requires
23 requirements the franchisor states in this filing, each in its own words; 4 explicit no's; 7 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We have independent access to the system databases at your hotel.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesFranchise agreement
Franchisor may designate suppliers, including Franchisor, for certain items related to FF&E, Inventories and Fixed Asset Supplies.
Is there a franchisee advisory council, association or committee?
YesItem 20
The Marriott International National Association (“MINA”) is a franchisee organization associated with the Marriott system.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
Franchisor may modify Program Services from time to time.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
11250060Item 8
The total amount of revenue that we and our affiliates received in 2025 as a result of franchisees’ required purchases, including any unrestricted rebates that we retained and did not distribute, and other fees or payments that we charged for providing procurement services on behalf of franchisees or otherwise…
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
Suppliers may pay to MIP Americas various fees and commissions.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
46Item 8
46% to 60% of the total cost of purchases and leases you will incur to operate a typical Marriott hotel2 on an annual basis.
Can a franchisee propose a new supplier for the franchisor's approval?
YesFranchise agreement
Franchisee may propose new suppliers by delivering sufficient information and samples for Franchisor’s confirmation that such item meets the Standards and the proposed supplier is capable of providing such item in accordance with the Standards.
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesItem 11
You must comply with all rules and regulations promulgated by the credit card companies and associations, including current the PCI data security standards and our PCI compliance standards.
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesItem 11
We may provide, and you must participate in (at your cost), sales and marketing programs and activities that are not funded by the Marketing Fund, such as email marketing, internet search engine marketing, transaction-based paid media programs, sales lead referrals and bookings, cooperative advertising programs…
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Franchisor and its authorized representatives may, at any time, but on reasonable notice to Franchisee, examine and copy all books, records, accounts and tax returns of Franchisee related to the operation of the Hotel during the five years preceding such examination.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
We may change the standards at any time.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 12
Your franchise agreement will permit you to operate one hotel of a specific size at a specific site selected by you and approved by us.
Marketing
Is a minimum grand opening advertising spend required?
YesFranchise agreement
Franchisee will conduct an opening advertising and marketing campaign that complies with the Standards.
Must the franchisee participate in a customer loyalty or rewards program?
YesItem 11
We may provide, and you must participate in (at your cost), sales and marketing programs and activities that are not funded by the Marketing Fund, such as email marketing, internet search engine marketing, transaction-based paid media programs, sales lead referrals and bookings, cooperative advertising programs…
Operations
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must use only such furniture, fixtures, and equipment (“FF&E”), operating and cleaning supplies and equipment (“OS&E”), and other goods and services at the hotel that conform to our applicable standards and specifications.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 11
You must also use our preferred providers in connection with processing credit cards, including authorizations and settlements.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
We will require franchisees to submit payments due to us, our affiliates, and certain approved vendors such as travel intermediaries via ACH (Automated Clearing House) bank transfer or other methods of electronic funds transfer.
Must the franchisee participate in a gift card program?
YesItem 11
We may provide, and you must participate in (at your cost), sales and marketing programs and activities that are not funded by the Marketing Fund, such as email marketing, internet search engine marketing, transaction-based paid media programs, sales lead referrals and bookings, cooperative advertising programs…
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
A general manager who has successfully completed our training program must directly supervise the business on the premises.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You must use the POS system that we designate.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesFranchise agreement
Franchisor may access the information contained in the Electronic Systems and Franchisee will take all actions reasonably necessary to provide such access.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
We may require additional training programs and courses when systems and operating standards change.
The filing answers no to 4 questions
- Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?Franchise agreement
- Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?Franchise agreement
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Franchise agreement
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
The vendor opportunity at MIF
MIF operates 369 units, 250 of them franchised and 119 company-owned, managed, or leased, under parent company Marriott. The FDD makes a financial performance representation. Franchised outlets grew 2.041% year over year, and the operator data maps roughly 29 located units across 29 mapped operators, concentrated in Illinois, Massachusetts, Florida, Georgia, and Kansas.
Who controls software purchasing
MIF's technology decisions run through parent company Marriott's corporate office. Anthony Capuano, Marriott's Director, Chief Executive Officer, and President, leads the organization alongside Chairman David S. Marriott and directors Isabella D. Goren, Deborah Marriott Harrison, and Frederick A. Henderson. Marriott's portfolio includes MIF sibling brands St. Regis Residences, City Express by Marriott, The Luxury Collection, Postcard Cabins, SpringHill Suites, and Tribute Portfolio.
Tech named in the FDD, and what is actually required
Each hotel must use the property management system, point-of-sale system, and reservation and yield-management system Marriott designates, and must install a two-way PMS interface. Hotels must also use the CI/TY sales and services system, EMPOWER: Guest Experiences software with an OXI license, a Marriott Communications Network connection, at least one Microsoft M365 F3 suite, an electronic lock system from an approved lock vendor, and Groups360's GroupSync Engage Instant Booking service. Franchisees must also purchase endpoint detection response software and use a managed detection and response service, replace network hardware before its end-of-life date, and — for hotels with a residential component — implement a computerized key control system and residential property management system. Oracle OPERA and Oracle Simphony, both by Oracle, are currently in use; OpenTable and Yahoo are also in use; Amadeus, CoStar, and Sabre are named elsewhere in the filing.
Procurement, renewals, and timing
Item 8 runs on specifications only for most furniture, fixtures, equipment, and supplies, with certain food products, FF&E, OS&E, and communication systems — including internet access — required from Marriott or a source it designates or approves. Franchisees may propose alternate suppliers for Marriott's approval. The initial term runs 20 years. Per Item 17, the franchise agreement is not renewable, so the initial signing is the primary window for a technology contract.
How to read the MIF FDD
The embedded PDF viewer below carries MIF's 2026 Franchise Disclosure Document. Vendors evaluating a pitch to MIF or its Marriott sibling brands can talk to FranCloud for a ranked target list across the portfolio.
Questions vendors ask
Marriott Hotels & JW Marriott, answered from the filing
MIF's technology decisions run through parent company Marriott's corporate office. Anthony Capuano, Marriott's Director, Chief Executive Officer, and President, leads the organization; vendors should approach Marriott's HQ technology team directly.
MIF requires each hotel to use the property management, point-of-sale, and reservation and yield-management systems Marriott designates, plus endpoint detection and managed-detection-response software. Oracle OPERA and Oracle Simphony are currently in use; OpenTable, Yahoo, Amadeus, CoStar, and Sabre are also named.
369 total units, 250 franchised and 119 company-owned, managed, or leased, in the lodging segment, concentrated in Illinois, Massachusetts, Florida, Georgia, and Kansas.
Item 8 runs on specifications only for most goods, with certain food products, FF&E, OS&E, and communication systems required from Marriott or an approved source. Franchisees may propose alternate suppliers for approval.
The initial term runs 20 years. Per Item 17, the franchise agreement is not renewable, making the initial signing period the primary window for a technology contract.
The embedded PDF viewer below carries MIF's 2026 Franchise Disclosure Document.
Source
Read the filing itself
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FDD alert
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Operator footprint
Who runs the locations
29 operators run 29 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit29
Top states by locations
| IL | 6 |
|---|---|
| MA | 4 |
| FL | 3 |
| GA | 2 |
| KS | 2 |
Ownership
The portfolio behind Marriott Hotels & JW Marriott
strategic_multibrand of Marriott.
Sibling brands
Related Lodging brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.