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The Cleaning Authority
Home servicesSoftware purchasing at The Cleaning Authority is controlled at the headquarters level, with a mandated proprietary system called TCA IQ. The franchise operates 241 franchised locations alongside 3 company-owned units, creating a concentrated addressable market for vendors who can integrate with or replace elements of the existing mandated stack. The most recent FDD lists CEO Jason Caiafa and CFO Josh Greear among the key executives.
Mandated & recommended tech
The systems vendors compete with
2 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.
Training materials will include our Operations Manual and our proprietary software system.
we require that you purchase third party software or license software as a service (SaaS) (this could be email, QuickBooks or other software)
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close — derived from the corpus by segment and unit count, not a guess.
HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.
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Live signals
The vendor opportunity at The Cleaning Authority
The Cleaning Authority presents a concentrated opportunity for software vendors, with 241 franchised units generating an Average Unit Volume (AUV) of $1,467,154. The system grew by 3.4% year-over-year, signaling a stable, expanding network. Because the franchisor mandates a proprietary system, vendors must position their solutions as either an integration layer that complements TCA IQ or a compelling replacement that delivers enough value to warrant a system-wide shift. The 6% royalty and 15-year initial term indicate a mature, structured franchise model where technology decisions are made centrally.
Who controls software purchasing
Software purchasing authority sits at headquarters. The 2026 FDD lists Jason (“Jay”) Caiafa as Chief Executive Officer, Josh Greear as Chief Financial Officer and Treasurer, and Ryan Bowes as Chief Growth and Transformation Officer. For a vendor, the CFO and Chief Growth Officer are the most logical entry points for a financial or operational software pitch. Julie Bernard, Interim Chief Marketing Officer, may influence any customer-facing or marketing tech. No multi-unit operators are mapped in our corpus, reinforcing that franchisees likely have little autonomy over core software choices.
Mandated and current tech stack
The Cleaning Authority mandates two systems: TCA IQ, described as the “THE CLEANING AUTHORITY proprietary software system,” and QuickBooks by Intuit Inc. TCA IQ likely handles scheduling, customer management, and operational workflows, while QuickBooks covers accounting. No other third-party vendors are named in the FDD’s technology disclosures. This creates a clear gap analysis for vendors: if you sell field-service CRM, route optimization, or HR tech, you are pitching against a proprietary system with no named alternatives.
Procurement, renewals, and timing
Item 8, which typically details procurement rules, contains no extract in the available data, so the designated-supplier versus approved-supplier model remains unknown. However, the renewal terms in Item 17 provide a concrete trigger. Franchisees must “update computer systems and vehicles” to renew for an additional 10-year term. This mandated refresh cycle means that as franchisees approach renewal, they must comply with whatever current tech standards HQ sets. Vendors should monitor the age of the franchise base to anticipate waves of system updates.
How to read the The Cleaning Authority FDD
The 2026 FDD is embedded below. Focus on Item 11 for the full list of mandated technology and Item 17 for the exact renewal conditions that force system updates. Item 1 lists the executives who control purchasing. Because Item 8 is not extracted here, direct review of the FDD is essential to understand whether HQ designates specific suppliers or allows franchisees to choose from approved vendors. The document was filed with state franchise regulators and is the single source of truth for any vendor building a pitch.
For a ranked target list of franchise systems that match your software category, reach out to FranCloud.
Questions vendors ask
The Cleaning Authority, answered from the filing
Read the filing itself
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FDD alert
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Related Home services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.