ServiceTitanServiceTitan
Mandatoryervices system, including payment processing services, (b) automated marketing management software service, and (c) online customer scheduling software service (collectively, the “ServiceTitan Platfor
From the filings
+3.21% units YoYHQ-led decisions
One Hour Heating and Air Conditioning
Home servicesOne Hour Heating and Air Conditioning runs 446 home-services territories — 418 franchised and 28 company-owned — under Apax Partners ownership. Its 2026 FDD designates ServiceTitan as the exclusive approved supplier of its field management, payment processing, marketing automation and scheduling platform, and requires a franchisor-designated CRM. Franchised outlets grew 3.21% year over year.
For software vendors selling into US franchise brands.
Live signals
Total units
446
418 franchised
Unit growth YoY
+3.21%
vs prior filing
AUV
$606K
Item 19, 2025
Royalty
6%
of gross sales
Ad fund
1.5%
national + local
Initial fee
$43K
per unit
Investment range
$143K–$287K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
7.5%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
QuickBooksIntuit
xclusive approved supplier of the ServiceTitan Platform. • We may also require that you purchase third party software or license software as a service (SaaS) (this could be email, QuickBooks, or other
ScorpionScorpion
nd was Senior Vice President of Franchise Development of AB Inc. from January 2023 to January 2025. From January 2015 to December 2022, he was Senior Vice President, Franchise for Scorpion Marketing i
SuccesswareAuthority Brands
nts, facilitating orders and making a profit. In some cases, you may also receive rebates from BuyMax vendors. For the fiscal year ended December 31, 2025, our affiliates, BuyMax, Successware, and ABP
Franchisor behaviours
What the franchisor requires
27 requirements the franchisor states in this filing, each in its own words; 3 explicit no's; 4 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We have the right to independently access (i) the systems that we require you to use in the operation of your Franchised Business from time to time, and/or (ii) any other systems that you use to store or process Confidential Information or to display the Marks and/or Proprietary Products to others.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We and our affiliates earn a profit on products and services we sell to you directly, and we and our affiliates receive rebates, administrative fees, commissions, licensing fees, or other benefits from unaffiliated vendors and distributors with respect to their sales of products or services to you or other ONE HOUR…
Is there a franchisee advisory council, association or committee?
YesItem 11
Currently, eight franchisees on the FLT are selected based on a vote by then-current franchisees of the three brands, and the other two franchisee members are appointed by our President.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 11
We have the right to change to a different vendor for all of these systems and, in some cases, required items may only be available through us and/or designated vendors.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
11935540Item 8
For the fiscal year ended December 31, 2025, our affiliates, BuyMax, Successware, and ABP had revenue of $11,935,540, $864,070, and $775,945, respectively, from purchases by ONE HOUR HEATING & AIR CONDITIONING franchisees.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
As of the date of this disclosure document, BuyMax receives rebates, administrative fees, commissions or other compensation from some vendors ranging from 0.25%-15%.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
40Item 8
We estimate that the current proportion of your required purchases and leases from approved suppliers to all purchases and leases in operating the Franchised Business is approximately 40%, but this amount is subject to change.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
We may require you to pay a fee to cover our costs of reviewing a proposed vendor, which you must pay whether or not we approve the vendor.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If we require you to use an approved vendor for a particular item, but you wish to purchase the item from a source that we have not approved, you may submit a written request for approval of the vendor, unless it is an item for which we have designated a specific vendor.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesItem 8
The telephone numbers and electronic identities you use in connection with the Franchised Business must be owned and controlled by us or a designated approved supplier.
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesItem 11
You must update and patch your systems, at your expense, as the software and technology vendors release them to ensure your computer system is adequately protected from cyber threats.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 9
Inspections and audits 16.6 Item 6 t.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 1
We have the right to change the Operations Manual and the System Standards at any time.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
You select your business site within your Territory, subject to our approval.
Marketing
Is a minimum grand opening advertising spend required?
YesItem 11
As described in Item 6 and Item 7, you are required to spend $18,000 on pre-opening and grand opening marketing to promote your Franchised Business.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
As described in Item 6, you must spend a minimum amount on local marketing (“Local Marketing Spend”) each year.
Must the franchisee participate in a customer loyalty or rewards program?
YesItem 16
You are also required to participate in any customer loyalty programs we prescribe.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
Branded Products. All products that carry the Marks must be purchased only from us or suppliers approved or designated by us.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You may not install or use any equipment, vehicles, technology, furnishings, signs, vehicle graphics, or other items that we have not approved.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 8
As of the date of this disclosure document, you are required to process some or all payments by your customers through ABP, or through our designated service provider, currently, Woodforest Bank, and use processes we designate, including automatic payment, credit and debit card payment, electronic funds transfer and…
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
We currently require payment by Automated Clearing House (ACH) or electronic funds transfer, and you must designate an account at a commercial bank of your choice at the time of signing your Franchise Agreement and furnish the bank with authorizations at the time of signing your Franchise Agreement to permit us to…
Must the franchisee participate in a gift card program?
YesItem 16
You may be required to participate in programs relating to gift cards, gift certificates, stored value cards, online or mobile coupons or credits, online or mobile ordering systems, and other electronic money programs we prescribe for Franchised Businesses.
People
Must employees wear uniforms specified by the franchisor?
YesItem 8
This includes all stationery, forms, marketing pieces, signage, apparel (including, uniforms and patches), and other private labeled materials.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
We have the right to specify the point-of-sale (POS) system, customer relationship management (CRM) system, back-office system, software applications, audio/visual equipment, security systems, electronic payment devices, and other hardware, software, and network connectivity for the Franchised Business.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We have the right to independently access (i) the systems that we require you to use in the operation of your Franchised Business from time to time, and/or (ii) any other systems that you use to store or process Confidential Information or to display the Marks and/or Proprietary Products to others.
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesItem 11
You will be required to use in your Franchised Business a CRM platform that we designate.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 6
Training Fees – $1,500 per trainee Before We can charge a training fee:
The filing answers no to 3 questions
- Must the franchisee participate in a customer-satisfaction or net-promoter survey program?Item 8
- Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?Item 11
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.
VP SalesHead of SalesCROSales Director
- 95.3% of home services brands mandate no POS, leaving a massive whitespace for tech vendors to target before competitors catch on.By identifying the 525 brands with no mandated POS, your sales team can prioritize high-fit targets and cut prospecting waste by 40%, converting weeks of manual research into a single query that surfaces ready-to-sell accounts.
- Teams spend weeks manually combing through FDDs to assess unit counts and financials across 554 active home services brands.Replacing manual FDD research with instant corpus search saves 15+ hours per brand evaluation, allowing your team to assess 10x more targets and accelerate pipeline velocity by 30%.
- Without instant access to AUV data, you cannot gauge franchisee ROI or brand health across 239 disclosed home services brands.Seeing median AUV of $661,803.61 at a glance lets you prioritize brands with strong unit economics, increasing win rates by focusing on financially healthy targets and avoiding low-ROI pursuits.
The vendor opportunity at One Hour Heating and Air Conditioning One Hour Heating and Air Conditioning runs 446 home-services territories — 418 franchised and 28 company-owned — under Apax Partners ownership, alongside sibling brands Mister Sparky, The Junkluggers, Benjamin Franklin Franchising, Woofie's Pet Ventures, Color World Painting and America's Swimming Pool Company. Franchised outlets grew 3.21% year over year. The royalty is 6% of sales on a 10-year initial term, and Item 19 of the 2026 FDD reports average Gross Revenue of $605,630 per territory for the 88 franchisees (364 territories) in operation for all of the 2025 fiscal year, excluding 20 that opened that year and 18 that ceased operations.
Who controls software purchasing One Hour Heating's FDD names Jason Caiafa as Chief Executive Officer, Josh Greear as Chief Financial Officer and Treasurer, Ryan Bowes as Chief Growth and Transformation Officer, Jordan Wilson as Chief Development Officer, and Julie Bernard as Interim Chief Marketing Officer. Operator data maps 108 franchise owners, 5 of them multi-unit, across roughly 119 located units. HQ is the buying center: ServiceTitan is the exclusive approved supplier of the field management, payment processing, marketing automation and online scheduling platform, and franchisees must use a CRM platform the company designates.
Tech named in the FDD, and what is actually required ServiceTitan is a mandated Item 8 supplier. Successware, from sibling-brand owner Authority Brands, is in use per Item 8. The filing's own language adds that One Hour Heating may also require third-party software or software-as-a-service — email or QuickBooks among the examples given — from itself or its approved vendor list, and that franchisees must process customer payments through ABP or its designated provider, currently Woodforest Bank. Franchisees must also have a computer, smart phone or tablet capable of running the latest Microsoft Windows or iOS and supporting Microsoft Office Professional, and must port business phone numbers to an approved call routing and tracking supplier.
Procurement, renewals, and timing Item 8 runs an approved-supplier list: franchisees must buy Branded Products, payment processing and Technology Support Services — including branded email, website management and the Franchisee Portal — from One Hour Heating, its affiliates or designees, and must use BuyMax's BuyFin if they offer customer financing, with ServiceTitan as the exclusive platform supplier. The company estimates required purchases from approved suppliers at 50% to 60% of purchases and leases in establishing the business and about 40% in operating it. Item 17 renewal runs on the 10-year term and requires updating computer systems and vehicles, good standing, and signing the then-current Franchise Agreement at the company's option.
How to read the One Hour Heating and Air Conditioning FDD The embedded viewer below carries One Hour Heating and Air Conditioning's 2026 Franchise Disclosure Document. Item 8 and Item 11 are the fastest read for the ServiceTitan and CRM terms.
Questions vendors ask
One Hour Heating and Air Conditioning, answered from the filing
One Hour Heating's FDD designates ServiceTitan as the exclusive approved supplier of its field management, marketing and scheduling platform, and requires a franchisor-designated CRM. Ryan Bowes, Chief Growth and Transformation Officer, and Jordan Wilson, Chief Development Officer, sit at that HQ, which operates under Apax Partners ownership.
ServiceTitan is a mandated Item 8 supplier: One Hour Heating designates it as the exclusive approved supplier of the ServiceTitan Platform, covering field management, payment processing, marketing automation and online scheduling. Successware is in use per Item 8, and Item 11 names QuickBooks as an example of software the company may require.
One Hour Heating and Air Conditioning has 446 home-services territories in operation — 418 franchised and 28 company-owned. Franchised outlets grew 3.21% year over year.
One Hour Heating runs an approved-supplier list: franchisees must buy Branded Products, payment processing and Technology Support Services from the franchisor, its affiliates or designees, and must use BuyMax's BuyFin if they offer customer financing, with ServiceTitan as the exclusive designated platform. Franchisees may propose an alternative supplier for other items.
Item 17 renewal runs on a 10-year term and requires updating computer systems and vehicles, good standing, and signing the then-current Franchise Agreement at the franchisor's option — a natural point for revisiting the ServiceTitan and CRM relationship.
The embedded PDF viewer below holds One Hour Heating and Air Conditioning's 2026 Franchise Disclosure Document in full. Read it directly to confirm any procurement, technology or renewal detail before pitching.
Source
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment One Hour Heating and Air Conditioning files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
108 operators run 119 mapped locations. 5 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit103
2–9 units5
Ownership
The portfolio behind One Hour Heating and Air Conditioning
pe_firm of Apax Partners.
Sibling brands
Related Home services brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.