From the filings

+13.031% franchised outlets YoYMandated tech stackHQ-led decisions

Benjamin Franklin Franchising

Home services

Benjamin Franklin Franchising has already picked its vendor: ServiceTitan is the exclusive, franchisor-designated field-management and payments platform across the system. That mandate covers 409 U.S. plumbing territories — 399 franchised, 10 company-owned — under parent AB Guarantor.

For software vendors selling into US franchise brands.

Live signals

Total units
409
399 franchised
Franchised outlet growth
+13.031%
Item 20, last two year-ends
AUV
—
Item 19, 2025
Royalty
6% component; full terms unconfirmed
percentage component
Ad fund
1.5%
percentage component
Initial fee
$43K
per unit
Investment range
$143K–$287K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
Claims
from the filing

Ordinary royalty terms

6% component; full terms unconfirmed

Complete royalty terms are not confirmed for the selected filing.

Recorded percentage components

These are recorded percentage components. Each has its own base and conditions; the chart does not state the total payment or confirm ad-fund completeness.

1recorded components (FY2026)

Recorded percentage components (FY2026)Ad fund 1.5%. Components use their own filing bases and conditions. Drawn against a 15% reference scale.

15% reference

Ad fund 1.5%

Franchisor behaviours

What the franchisor requires

24 requirements the franchisor states in this filing, each in its own words; 3 explicit no's; 7 questions the text does not settle, which is not a no.

Accounting

Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?

Yes

Item 11

We have the right to independently access (i) the systems that we require you to use in the operation of your Franchised Business from time to time, and/or (ii) any other systems that you use to store or process Confidential Information or to display the Marks and/or Proprietary Products to others.

How the franchisor buys

Is the franchisor or an affiliate itself a supplier of required products, services or systems?

Yes

Item 8

We and our affiliates earn a profit on products and services we sell to you directly, and we and our affiliates receive rebates, administrative fees, commissions, licensing fees or other benefits from unaffiliated vendors and distributors with respect to their sales of products or services to you or other BENJAMIN…

Is there a franchisee advisory council, association or committee?

Yes

Item 11

As of the date of this disclosure document, we have a Franchisee Leadership Team (“FLT”) that provides us with input on advertising policies, plans, programs, strategies, and other matters that impact the BENJAMIN FRANKLIN PLUMBING, Mister Sparky, and One Hour Heating & Air Conditioning franchise systems.

Does the franchisor reserve the right to change designated suppliers or systems at any time?

Yes

Item 11

We have the right to change to a different vendor for all of these systems and, in some cases, required items may only be available through us and/or designated vendors.

Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?

Yes

Item 8

As of the date of this disclosure document, BuyMax receives rebates, administrative fees, commissions or other compensation from some vendors ranging from 0.25% - 15%.

Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?

40

Item 8

We estimate that the current proportion of your required purchases and leases from approved suppliers to all purchases and leases in operating the Franchised Business is approximately 40%, but this amount is subject to change.

Does the franchisor charge a fee to evaluate a proposed supplier?

Yes

Item 8

We may require you to pay a fee to cover our costs of reviewing a proposed vendor, which you must pay whether or not we approve the vendor.

Can a franchisee propose a new supplier for the franchisor's approval?

Yes

Item 8

If we require you to use an approved vendor for a particular item, but you wish to purchase the item from a source that we have not approved, you may submit a written request for approval of the vendor, unless it is an item for which we have designated a specific vendor.

Communications

Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?

Yes

Item 7

The telephone numbers and electronic identities you use in connection with the Franchised Business will be owned and controlled by us or an approved supplier.

Franchise management

Can the franchisor change the operations manual and brand standards unilaterally?

Yes

Item 1

We have the right to change the Operations Manual and the System Standards at any time.

Must the franchisor approve the franchisee's site or location before opening?

Yes

Item 11

You select your business site within your Territory, subject to our approval.

Marketing

Is a minimum grand opening advertising spend required?

Yes

Item 11

As described in Item 6 and Item 7, you are required to spend $18,000 on pre-opening and grand opening marketing to promote your Franchised Business.

Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?

Yes

Item 11

Local Marketing. As described in Item 6, you must spend a minimum amount on local marketing (“Local Marketing Spend”) each year.

Must the franchisee participate in a customer loyalty or rewards program?

Yes

Item 16

You are also required to participate in any customer loyalty programs we prescribe.

Operations

Must the franchisee buy products from a designated distributor?

Yes

Item 8

All products that carry the Marks must be purchased only from us or suppliers approved or designated by us.

Must equipment be purchased from designated or approved suppliers?

Yes

Item 8

As applicable, you must order components of the Equipment Package and all other technology equipment, signs, fixtures, furnishings, inventory, and supplies from approved vendors.

Payments

Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?

Yes

Item 8

As of the date of this disclosure document, you are required to process some or all payments by your customers through ABP, or through our designated service provider, currently Woodforest Bank and use processes we designate, including automatic payment, credit and debit card payment, electronic funds transfer and…

Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?

Yes

Item 6

We currently require payment by Automated Clearing House (ACH), or electronic funds transfer and you must designate an account at a commercial bank of your choice at the time of signing your Franchise Agreement and furnish the bank with authorizations at the time of signing your Franchise Agreement to permit us to…

Must the franchisee participate in a gift card program?

Yes

Item 16

You may be required to participate in programs relating to gift cards, gift certificates, stored value cards, online or mobile coupons or credits, online or mobile ordering systems, and other electronic money programs we prescribe for Franchised Businesses.

People

Must employees wear uniforms specified by the franchisor?

Yes

Item 8

All products that carry the Marks must be purchased only from us or suppliers approved or designated by us.

Point of sale

Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?

Yes

Item 11

We have the right to specify the point-of-sale (POS) system, customer relationship management (CRM) system, back-office system, software applications, audio/visual equipment, security systems, electronic payment devices, and other hardware, software, and network connectivity for the Franchised Business.

Does the franchisor have independent access to the data in the franchisee's POS or computer system?

Yes

Item 11

We have the right to independently access (i) the systems that we require you to use in the operation of your Franchised Business from time to time, and/or (ii) any other systems that you use to store or process Confidential Information or to display the Marks and/or Proprietary Products to others.

Sales and CRM

Must the franchisee use a CRM system designated or approved by the franchisor?

Yes

Item 11

You will be required to use in your Franchised Business a CRM platform that we designate.

Training

Can the franchisor charge the franchisee for additional, refresher or remedial training?

Yes

Item 6

(b) for re- training persons who are repeating a training program, or their substitutes; and (c) for training programs that we make optional for franchisees.

The filing answers no to 3 questions
  • Must the franchisee participate in a customer-satisfaction or net-promoter survey program?Item 11
  • Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?Item 11
  • Must the franchisee participate in a regional advertising cooperative when one exists?Item 11

The vendor opportunity at Benjamin Franklin Franchising Benjamin Franklin Franchising, the plumbing brand, runs 409 U.S. Franchised outlets grew 13.031% year over year, and the FDD already locks in an exclusive field-management platform, which makes the buying center a corporate one.

Who controls software purchasing Chief Information Officer Jason Seeby and Chief Growth and Transformation Officer Ryan Bowes, who is also President of purchasing affiliate BuyMax, are the natural points of contact for a vendor pitching operational or field-management technology; CEO Jason 'Jay' Caiafa and CFO Josh Greear round out the officers named in Item 2. Item 20 counts 96 franchisees operating 399 franchised territories, and owning more than one territory is not uncommon, but the mandated systems are chosen by the franchisor.

Tech named in the FDD, and what is actually required Benjamin Franklin designates ServiceTitan as its exclusive approved supplier of field-management, payment-processing, automated marketing, and online-scheduling software (the 'ServiceTitan Platform'), and requires franchisees to use a CRM platform it designates. The franchisor may also require third-party software such as QuickBooks from its approved vendor list, and requires payments to run through ABP or its designated provider, currently Woodforest Bank. Franchisees must also port business phone numbers to an approved call routing and tracking supplier and use a designated call center for their first three years. Successware is in use in the system per Item 8; QuickBooks and Scorpion are named in the filing.

Procurement, renewals, and timing Item 8 runs on an approved-supplier model: the franchisor can require purchases meet its specifications, come from approved vendors, or come from a single designated source, and it estimates 50%-60% of a new franchisee's setup purchases run through approved suppliers. Franchised outlets grew 13.031% year over year, a growth rate that points to active development and likely near-term technology onboarding at new locations. Renewal requires good standing, a signed general release, current training, and updated computer systems and vehicles.

How to read the Benjamin Franklin Franchising FDD The embedded viewer below is Benjamin Franklin Franchising's 2026 Franchise Disclosure Document. For a ranked target list across home services, talk to FranCloud.

Ordinary royalty terms

Complete royalty terms are not confirmed.

Questions vendors ask

Benjamin Franklin Franchising, answered from the filing

Item 2 names Chief Information Officer Jason Seeby and Chief Growth and Transformation Officer Ryan Bowes, who is also President of purchasing affiliate BuyMax; CEO Jason 'Jay' Caiafa leads the brand named in Item 2 of the FDD.
ServiceTitan is the exclusive designated field-management, payments, marketing, and scheduling platform, and franchisees must use a franchisor-designated CRM. Successware is in use per Item 8; QuickBooks and Scorpion are named in the filing.
409 territories — 399 franchised and 10 company-owned — in home-services plumbing; 96 franchisees operate the franchised territories.
An approved-vendor model: purchases must meet franchisor specifications, come from approved vendors, or come from a single designated source, covering an estimated 50%-60% of setup purchases; franchisees can request approval of an alternate supplier.
Franchised outlets grew 13.031% year over year, which points to steady new-location onboarding of the mandated ServiceTitan platform. Renewal after the 10-year initial term requires updated computer systems.
The embedded PDF viewer below is Benjamin Franklin Franchising's 2026 Franchise Disclosure Document — open it there for the ServiceTitan and CRM requirements in full.
Source

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Operator footprint

Who runs the locations

119 operators run 121 mapped locations. 2 of them are multi-unit. Aggregate counts from the filing; no names.

Operators by units owned

Single-unit117
2–9 units2

Top states by locations

TX14
CA14
GA10
NC8
OH6

Ownership

The portfolio behind Benjamin Franklin Franchising

Parent company: AB Guarantor.

Related Home services brands

Primary franchise filings · updated September 2026. Read the original filing for definitions, conditions, and qualifications.