ervices system, including payment processing services, (b) automated marketing management software service, and (c) online customer scheduling software service (collectively, the “ServiceTitan Platfor
From the filings
Mister Sparky
Home servicesMister Sparky controls software purchasing from its corporate office, backed by private-equity owner Apax Partners: franchisees must run the ServiceTitan Platform Mister Sparky designates. The system spans 255 total units, 249 of them franchised.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
10%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
ceTitan Platform. 43 MISTER SPARKY – 2026 FDD April 2026 • We may also require that you purchase third party software or license software as a service (SaaS) (this could be email, QuickBooks, or other
nd was Senior Vice President of Franchise Development of AB Inc. from January 2023 to January 2025. From January 2015 to December 2022, he was Senior Vice President, Franchise for Scorpion Marketing i
nts, facilitating orders and making a profit. In some cases, you may also receive rebates from BuyMax vendors. For the fiscal year ended December 31, 2025, our affiliates, BuyMax, Successware, and ABP
Franchisor behaviours
What the franchisor requires
23 requirements the franchisor states in this filing, each in its own words; 4 explicit no's; 7 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We have the right to independently access (i) the systems that we require you to use in the operation of your Franchised Business from time to time, and/or (ii) any other systems that you use to store or process Confidential Information or to display the Marks and/or Proprietary Products to others.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We and our affiliates earn a profit on products and services we sell to you directly, and we and our affiliates receive rebates, administrative fees, commissions, licensing fees or other benefits from unaffiliated vendors and distributors with respect to their sales of products or services to you or other MISTER…
Is there a franchisee advisory council, association or committee?
YesItem 11
As of the date of this disclosure document, we have a Franchisee Leadership Team (“FLT”) that provides us with input on advertising policies, plans, programs, strategies, and other matters that impact the MISTER SPARKY, Benjamin Franklin Plumbing, and One Hour Heating & Air Conditioning franchise systems.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 11
We have the right to change to a different vendor for all of these systems and, in some cases, required items may only be available through us and/or designated vendors.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
As of the date of this disclosure document, BuyMax receives rebates, administrative fees, commissions or other compensation from some vendors ranging from 0.25% - 15%.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
We may require you to pay a fee to cover our costs of reviewing a proposed vendor, which you must pay whether or not we approve the vendor.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If we require you to use an approved vendor for a particular item, but you wish to purchase the item from a source that we have not approved, you may submit a written request for approval of the vendor, unless it is an item for which we have designated a specific vendor.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesItem 7
The telephone numbers and electronic identities you use in connection with the Franchised Business will be owned and controlled by us or an approved supplier.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 9
s. Inspections and audits Sections 6.15, 6.19, 11.3, Item 6 and 16.6
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 1
We have the right to change the Operations Manual and the System Standards at any time.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
You select your business site within your Territory, subject to our approval.
Marketing
Is a minimum grand opening advertising spend required?
YesItem 11
As described in Item 6 and Item 7, you are required to spend $18,000 on pre-opening and grand opening marketing to promote your Franchised Business.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
Local Marketing. As described in Item 6, you must spend a minimum amount on local marketing (“Local Marketing Spend”) each year.
Must the franchisee participate in a customer loyalty or rewards program?
YesItem 16
You are also required to participate in any customer loyalty programs we prescribe.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
Branded Products. All products that carry the Marks must be purchased only from us or suppliers approved or designated by us.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
As applicable, you must order components of the Equipment Package and all other technology equipment, signs, fixtures, furnishings, inventory, and supplies from approved vendors.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 8
As of the date of this disclosure document, you are required to process some or all payments by your customers through ABP, or through our designated service provider, currently Woodforest Bank, and use processes we designate, including automatic payment, credit and debit card payment, electronic funds transfer and…
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
We currently require payment by Automated Clearing House (ACH) or electronic funds transfer and you must designate an account at a commercial bank of your choice at the time of signing your Franchise Agreement and furnish the bank with authorizations at the time of signing your Franchise Agreement to permit us to…
People
Must employees wear uniforms specified by the franchisor?
YesItem 8
All products that carry the Marks must be purchased only from us or suppliers approved or designated by us.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
We have the right to specify the point-of-sale (POS) system, customer relationship management (CRM) system, back-office system, software applications, audio/visual equipment, security systems, electronic payment devices, and other hardware, software, and network connectivity for the Franchised Business.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We have the right to independently access (i) the systems that we require you to use in the operation of your Franchised Business from time to time, and/or (ii) any other systems that you use to store or process Confidential Information or to display the Marks and/or Proprietary Products to others.
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesItem 11
You will be required to use in your Franchised Business a CRM platform that we designate.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 6
(b) for re-training persons who are repeating a training program, or their substitutes; and (c) for training programs that we make optional for franchisees.
The filing answers no to 4 questions
- Must the franchisee participate in a customer-satisfaction or net-promoter survey program?Franchise agreement
- Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?Item 11
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
- Must the franchisee participate in a gift card program?Item 8
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.
- 95.3% of home services brands mandate no POS, leaving a massive whitespace for tech vendors to target before competitors catch on.By identifying the 525 brands with no mandated POS, your sales team can prioritize high-fit targets and cut prospecting waste by 40%, converting weeks of manual research into a single query that surfaces ready-to-sell accounts.
- Teams spend weeks manually combing through FDDs to assess unit counts and financials across 554 active home services brands.Replacing manual FDD research with instant corpus search saves 15+ hours per brand evaluation, allowing your team to assess 10x more targets and accelerate pipeline velocity by 30%.
- Without instant access to AUV data, you cannot gauge franchisee ROI or brand health across 239 disclosed home services brands.Seeing median AUV of $661,803.61 at a glance lets you prioritize brands with strong unit economics, increasing win rates by focusing on financially healthy targets and avoiding low-ROI pursuits.
The vendor opportunity at Mister Sparky
Mister Sparky operates 255 units, 249 of them franchised and 6 company-owned, backed by private-equity owner Apax Partners. The FDD makes a financial performance representation. Franchised outlets grew 19.712% year over year, and the operator data maps roughly 95 located units across 92 mapped operators.
Who controls software purchasing
Mister Sparky's technology decisions run through its corporate office. Chief Executive Officer Jason Caiafa leads the organization alongside Chief Financial Officer and Treasurer Josh Greear, Chief Growth and Transformation Officer Ryan Bowes, Chief Development Officer Jordan Wilson, and Interim Chief Marketing Officer Julie Bernard. Apax Partners' portfolio includes Mister Sparky sibling brands The Junkluggers, Benjamin Franklin Franchising, Woofie's Pet Ventures, Color World Painting, One Hour Heating and Air Conditioning, and America's Swimming Pool Company.
Tech named in the FDD, and what is actually required
ServiceTitan is mandated: Mister Sparky has designated ServiceTitan as its exclusive approved supplier of the ServiceTitan Platform, covering field management services, payment processing, automated marketing management software, and online customer scheduling. Franchisees must also use the CRM platform Mister Sparky designates and process payments through ABP or Mister Sparky's designated provider, currently Woodforest Bank. They need a computer, smartphone or tablet capable of running the latest Microsoft Windows or iOS, with the computer equipped to support Microsoft Office Professional, and must port business phone numbers to an approved call routing and tracking supplier. Affiliate Successware also sells to Mister Sparky franchisees; QuickBooks is also named.
Procurement, renewals, and timing
Item 8 runs a designated-suppliers model: all branded products must come from Mister Sparky or its approved suppliers, all franchisees must participate in affiliate UWIN's customer-complaint-resolution program, and Mister Sparky estimates that required purchases and leases from approved suppliers make up 50% to 60% of all purchases and leases in establishing the business. Franchisees may propose alternate suppliers for approval. The initial term runs 10 years; renewal requires good standing, a signed then-current agreement at Mister Sparky's option, a renewal fee, and updated computer systems and vehicles.
How to read the Mister Sparky FDD
The embedded PDF viewer below carries Mister Sparky's 2026 Franchise Disclosure Document. Vendors evaluating a pitch to Mister Sparky or its Apax Partners sibling brands can talk to FranCloud for a ranked target list across the portfolio.
Questions vendors ask
Mister Sparky, answered from the filing
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Mister Sparky files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
92 operators run 95 mapped locations. 3 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Ownership
The portfolio behind Mister Sparky
pe_firm of Apax Partners.
Sibling brands
Related Home services brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.