DocuSketchDocuSketch
re in the operation of the Pillar To Post home inspection franchise that creates PTP360, PTPFloorplan, and PTPVirtualOpenHouse from compatible 360° photos (the “PTP360 Software”). DocuSketch, the curr
From the filings
HQ-led decisions
Pillar To Post Exclusive Territory
Home servicesPillar To Post Exclusive Territory, the Florida-based home-inspection franchisor, requires every franchisee to run OnePoint and its PTP360 Software, both designated by the franchisor itself. At 475 fully-franchised locations and no company-owned units, software purchasing decisions run through HQ.
For software vendors selling into US franchise brands.
Live signals
Total units
475
475 franchised
Unit growth YoY
-2.062%
vs prior filing
AUV
—
Item 19, 2023
Royalty
7%
of gross sales
Ad fund
4%
national + local
Initial fee
—
per unit
Investment range
$66K–$78K
all-in, Item 7
Procurement
Franchisor controlled
from the filing
Non-compete
2 years
from the filing
Item 19
No claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
11%of gross sales (FY2023)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
SalesforceSalesforce
requency or costs of these obligations in the Franchise Agreement. We provide you access to our OnePoint software platform, which is a proprietary bundle of software that includes Salesforce.com, Docu
Franchisor behaviours
What the franchisor requires
21 requirements the franchisor states in this filing, each in its own words; 7 explicit no's; 6 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We own and have independent access to the information and data generated and stored by the software that we provide, including customer lists and other customer information, and there are no contractual limitations on our right to access or use this information.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Within ninety (90) days after the end of each fiscal year of the Pillar To Post home inspection franchise, financial statements prepared on a review basis by an independent certified public accountant approved by Franchisor, showing the results of operations of the Pillar To Post home inspection franchise during said…
How the franchisor buys
Is there a franchisee advisory council, association or committee?
YesItem 11
An annual financial statement of the Brand Fund, which is reviewed but not audited, will be made available to the Chairman and Vice-Chairman of the Franchise Advisory Council, a representative body of franchisees.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We have the right, under the Franchise Agreement, to change the standards and specifications applicable to operation of the franchised business, including standards and specifications for approved services and products, equipment, signs, furnishings, supplies, fixtures, inventory, computer systems (hardware…
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
For fiscal year ending December 31, 2025, we did not generate revenue as a result of required purchases from approved suppliers.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
50Item 8
The cost of the required products, services and supplies purchased in accordance with the Franchise Disclosure Document, the Franchise Agreement and the Operations Manual (“Manual”), including fees for products and services paid to us, represent approximately 62% of the total cost to establish your franchise and…
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
A charge not to exceed the reasonable cost of the evaluation and testing must be paid by you.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you desire to purchase products or services from other than approved suppliers, you must submit to us a written request to approve the proposed supplier, together with such information as we may reasonably require.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
Notwithstanding the foregoing, Franchisor shall exclusively own and control the Business Lines during the Term and thereafter.
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
Franchisee must take all steps, including, but not limited to, those related to visibility and management of Franchisee’s business network, that are necessary to ensure that Franchisee’s business is compliant with all data privacy and security laws and Payment Card Industry Data Security Standards (PCI DSS)…
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Franchisor may, in its sole discretion, conduct inspections of Franchisee's operation of the Pillar To Post home inspection franchise during
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
Franchisor may from time to time revise the contents of the Manual, and Franchisee expressly agrees to comply with each new or changed version or standard.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
You select your business site within your territory subject to our approval.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must order from the designated suppliers or other approved suppliers that we designate such initial inventory of Pillar To Post clothing apparel, marketing brochures and promotional supplies, business cards and letterhead, and vehicle wraps and signage as required by us in the Manual or otherwise in writing, or…
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must order from the designated suppliers or other approved suppliers that we designate such initial inventory of Pillar To Post clothing apparel, marketing brochures and promotional supplies, business cards and letterhead, and vehicle wraps and signage as required by us in the Manual or otherwise in writing, or…
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
Franchisee shall make all payments owed to Franchisor under this Agreement or any other agreements by electronic funds transfer (“EFT”) authorized in advance for automatic debit or such other electronic payment mechanism established by Franchisor from time to time.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 11
You must staff the Pillar To Post home inspection franchise with the minimum levels of qualified personnel as we may specify from time to time, and you must add additional home inspectors to meet the current needs of the business and the future growth required by the Franchise Agreement.
Must employees wear uniforms specified by the franchisor?
YesItem 7
You and your employees are required to wear approved Pillar To Post® branded shirts when meeting with clients and realtors, conducting inspections, and attending other business functions.
Point of sale
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We own and have independent access to the information and data generated and stored by the software that we provide, including customer lists and other customer information, and there are no contractual limitations on our right to access or use this information.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
You also must attend additional required training courses, webinars, seminars and programs as we may require in our sole discretion from time to time.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
Currently, we require you to attend an annual convention called Brand Conference and one (1) regional meeting, annually, unless we have approved otherwise in our discretion.
The filing answers no to 7 questions
- Is the franchisor or an affiliate itself a supplier of required products, services or systems?Item 8
- Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?Item 8
- Must the franchisee participate in a customer-satisfaction or net-promoter survey program?Item 11
- Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?Item 11
- Is a minimum grand opening advertising spend required?Item 11
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Item 11
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.
VP SalesHead of SalesCROSales Director
- 95.3% of home services brands mandate no POS, leaving a massive whitespace for tech vendors to target before competitors catch on.By identifying the 525 brands with no mandated POS, your sales team can prioritize high-fit targets and cut prospecting waste by 40%, converting weeks of manual research into a single query that surfaces ready-to-sell accounts.
- Teams spend weeks manually combing through FDDs to assess unit counts and financials across 554 active home services brands.Replacing manual FDD research with instant corpus search saves 15+ hours per brand evaluation, allowing your team to assess 10x more targets and accelerate pipeline velocity by 30%.
- Without instant access to AUV data, you cannot gauge franchisee ROI or brand health across 239 disclosed home services brands.Seeing median AUV of $661,803.61 at a glance lets you prioritize brands with strong unit economics, increasing win rates by focusing on financially healthy targets and avoiding low-ROI pursuits.
The vendor opportunity at Pillar To Post Exclusive Territory
Pillar To Post Exclusive Territory runs 475 franchised home-inspection locations in the United States, with no company-owned units. Franchised-outlet count fell 2.062% year over year. The FDD makes no financial performance representation.
Who controls software purchasing
Charles Furlough is President, Chief Executive Officer and a Director; Deron Ellis is Vice President Field Operations; Jeff Sholdice is Vice President Finance & Internal Operations; John Verdon is Vice President Marketing; Chuck Gravely is Vice President Technical Standards and Development. The franchisor itself designates the core software — OnePoint and the PTP360 Software — which centers the buying decision at HQ, with Gravely's technical-standards title the natural point of contact for a vendor pitch.
Tech named in the FDD, and what is actually required
Franchisees are "required to use OnePoint and the PTP360 Software in the operation of the franchised business." OnePoint is the required software platform for running the business; PTP360 Software is required software that creates PTP360, PTPFloorplan and PTPVirtualOpenHouse from compatible 360° photos, with no other approved supplier for it as of the FDD's effective date. Franchisees must also order a required inspection tablet from Pillar To Post's designated supplier, carry a monthly data plan to support it, and use whatever computer software and data storage Pillar To Post makes available or designates — again with no other approved supplier as of the filing date. DocuSketch is the current supplier of the PTP360 Software, and OnePoint bundles Salesforce.com, DocuSign, Schedulo and Amazon cloud services. Franchisees must also use EZBook Connections for answering and booking, buy telephone services from Clarity Voice, the PTPHomeManual application from Centriq and PTPEstimates services from Punchlist, and run Office 2019 or Microsoft M365 and Adobe Acrobat Reader DC on the office computer.
Procurement, renewals, and timing
Pillar To Post Exclusive Territory is itself a required supplier: franchisees buy the OnePoint platform, inspection numbers, EZBook Connections telephone answering and booking services, and PTP360 Software user fees from Pillar To Post itself, with an option to request approval of an alternative supplier for other items. The initial term is 5 years, and franchisees in good standing can add up to five additional 5-year terms by giving 6 months' notice, staying current on obligations, paying a $2,500 renewal fee and signing a release — each renewal point is a live moment to pitch a replacement or add-on system. The operator base is 101 mapped operators (1 multi-unit) across roughly 102 located units, concentrated in Pennsylvania, Texas, Ohio, Tennessee and Oregon.
How to read the Pillar To Post Exclusive Territory FDD
The embedded PDF viewer below is Pillar To Post Exclusive Territory's 2023 Franchise Disclosure Document. Talk to FranCloud for a ranked list of franchise systems that fit your product.
Questions vendors ask
Pillar To Post Exclusive Territory, answered from the filing
Charles Furlough is President and Chief Executive Officer; Chuck Gravely is Vice President Technical Standards and Development. Pillar To Post itself designates the required OnePoint platform and PTP360 Software, so the buying decision runs through HQ, not the franchisee.
Pillar To Post mandates OnePoint as its software platform and PTP360 Software for 360°-photo-based reports, plus a designated inspection tablet and computer software and data storage it specifies. DocuSketch supplies the PTP360 Software, and franchisees must also use EZBook Connections and Clarity Voice telephone services.
Pillar To Post Exclusive Territory runs 475 franchised home-inspection locations in the United States, with no company-owned units; franchised-outlet count fell 2.062% year over year.
Pillar To Post is itself a required supplier: franchisees buy OnePoint, inspection numbers, EZBook Connections services and PTP360 Software user fees directly from Pillar To Post. Franchisees may request approval of an alternative supplier for items outside those designations.
The initial term is 5 years, with up to five additional 5-year renewal terms available to franchisees in good standing who give 6 months' notice, stay current, and pay a $2,500 renewal fee — each renewal is a window to pitch a system change.
The embedded PDF viewer below holds Pillar To Post Exclusive Territory's 2023 Franchise Disclosure Document.
Source
Read the filing itself
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FDD alert
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Operator footprint
Who runs the locations
101 operators run 102 mapped locations. 1 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit100
2–9 units1
Top states by locations
| PA | 26 |
|---|---|
| TX | 23 |
| OH | 15 |
| TN | 10 |
| OR | 10 |
Ownership
The portfolio behind Pillar To Post Exclusive Territory
strategic_multibrand of FirstService Brands.
Sibling brands
Related Home services brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.