Harris Research

Item 11

You may not utilize any other accounting or reporting software that is not approved by us.

Item 11

There are no contractual limitations on our right to independently access the information and data on your POS System, Chem-Dry Software, and Computer System.

Item 11

You shall furnish to us, in the manner and format that we require: 1. On the 5th day of each month, a report of Gross Sales obtained in the prior month; 2. on the 15th day of each month of the Chem-Dry Business’ operation, an unaudited income statement for the preceding calendar month, in a form satisfactory to us…

Item 8

We or are designee are the exclusive supplier of the core Chem-Dry cleaning products, including The Natural, and P.U.R.T.Ⓡ (our Pet Urine Removal Treatment), that you are required to use in the operation of your Chem-Dry Business.

Item 20

CDI has established a Voice of Chem-Dry (VOC) Advisory Board consisting of ten franchisee representatives.

Item 11

We reserve the right to include the cost of this toll-free number and forwarding call in the Technology Fee.

Item 8

In the fiscal year ending December 31, 2025, we derived $6,731,484 from the sale or lease of products or services to Chem-Dry franchisees, which represents 22.35% of our total 2025 revenue of $30,117,511.

Item 8

Some approved suppliers provide us with rebates and other payments based on sales made to franchisees, but we use these payments to offset the costs of our franchisee convention and to support our supplier marketing program directed to franchisees.

Item 8

We estimate that the purchases and leases you must make from us, from designated or approved suppliers, or according to our standards and specifications represent approximately 80% of your total purchases and leases to establish, and approximately 15% to 30% of your total purchases and leases to operate your Chem-Dry…

Franchise agreement

Franchisor may also charge a fee, currently a minimum of $500, for Franchisor’s services in making a determination on the proposed supplier, including the costs of inspection of the supplier’s facilities, evaluation of the test results, and a background check of the supplier.

Item 8

In the event you wish to purchase an unapproved item, including inventory, equipment, supplies, etc., and/or acquire approved items from an unapproved supplier, you must provide us with proof of the materials you wish to order and a written request for approval.

Item 11

We reserve the right to modify or terminate this service at any time, in our sole discretion, including, without limitation, the right to require that all customer calls be directed through our toll-free line or any other telephone number we designate.

Franchise agreement

You must also comply with payment card industry (PCI) standards, norms, requirements and protocols, including PCI Data Security Standards.

Franchise agreement

To determine whether you are complying with this Agreement and all System Standards, we have the right at any time during business hours to perform an on-site inspection of your business at your Office Site, and any other locations through which the Franchised Business is operated.

Item 11

We may modify the Operations Manual and System Standards periodically to reflect changes in the System and you will be required to follow the revised Operations Manual and System Standard standards.

Item 11

Any space must be approved by us, in our sole discretion, which we will not unreasonably withhold provided that the site meets our minimum specifications.

Item 11

You may not implement a website or URL for the Chem-Dry Business either yourself or through a third-party provider.

Item 11

You will be required to spend at least five percent (5%) of your Gross Sales per year on local advertising.

Item 8

You will be required to purchase your inventory of cleaning solution and any and all other cleaning products you will use to perform the Services from us or our designated supplier.

Item 8

You may only use equipment or product or supply items which have been approved by us in writing.

Franchise agreement

We can automatically debit your account for the Late Payment Fee, NSF Fee, Late Report Fee, Interest Fees and all other fees owed to us.

Item 15

Before you begin operating the Chem-Dry Business, you must also hire one Service Technician who will be responsible for performing the Services.

Item 11

There are no contractual limitations on our right to independently access the information and data on your POS System, Chem-Dry Software, and Computer System.

Item 11

All Chem-Dry franchisees are required to use a web-based customer management system designed to help you manage service calls and appointments, maintain customer lists, and support your marketing efforts.

Franchise agreement

The Managing Owner or, if applicable, Designated General Manager also must attend periodic refresher training courses and/or regional conferences, not to exceed one (1) event per year, at the times and locations we determine, and for which we may charge fees.

Franchise agreement

The Managing Owner or, if applicable, the Designated General Manager, must attend the Convention every year it is offered, and pay the then-current Convention Fee.