FacebookMeta
ifications regarding use of social media that in any way uses or references the Marks or involves the Business. “Social media” includes personal blogs, common social networks like Facebook, profession
From the filings
HQ-led decisions
N-Hance
Home servicesN-Hance runs 255 franchised home-services locations, all franchised with no company-owned units, under BELFOR ownership. Its 2026 FDD requires franchisees to use the Computer System NHI designates and to obtain related software and support from NHI-specified suppliers. Item 19 reports $222,639 for active franchise owners who operated full-time throughout 2024, and franchised outlets fell 11.8% year over year.
For software vendors selling into US franchise brands.
Live signals
Total units
255
255 franchised
Unit growth YoY
-11.765%
vs prior filing
AUV
$223K
Item 19, 2024
Royalty
2%
of gross sales
Ad fund
—
national + local
Initial fee
$23K
per unit
Investment range
$71K–$197K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing. It is a floor, not a total — the filing discloses one of the two headline fees.
2%+of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
LightspeedLightspeed
d color Mark: N-Hance logo Reg. Date: September 12, 2017 Reg. Date: January 23, 2018 Trademark Reg. No. 5285061 Trademark Red. No. 5384573 Mark: “N-Hance” Logo with Tagline Mark: “Lightspeed” Reg. Dat
LinkedInLinkedIn
dia that in any way uses or references the Marks or involves the Business. “Social media” includes personal blogs, common social networks like Facebook, professional networks like LinkedIn, live-blogg
OnTracOnTrac
MI Processes, Masking Products and Processes Day 2 Opaque Process, Cabinet Door 3 hours 5 hours Training Facility in and Kitchen Organization Ann Arbor, MI Lead, Estimate, Sales, OnTrac Training Facil
QuickBooks OnlineIntuit
lar document that NHI (or its affiliate) requires. NHI currently requires that you use a third-party customer relationship management software system. We also recommend the use of QuickBooks Online Pr
TwitterX
s the Marks or involves the franchise. “Social media” includes personal blogs, common social networks like Facebook, professional networks like LinkedIn, live- blogging tools like Twitter, virtual wor
Franchisor behaviours
What the franchisor requires
20 requirements the franchisor states in this filing, each in its own words; 7 explicit no's; 7 questions the text does not settle, which is not a no.
Accounting
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesItem 22
1. FRANCHISEE agrees to provide to NHI complete and accurate information in the manner and format that NHI periodically prescribes:
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We may approve only a limited number of sources or a single source (which may include us or our affiliates) for certain equipment, products, supply items, promotional materials and business services (such as credit card processing).
Is there a franchisee advisory council, association or committee?
YesItem 20
NHI has established an N-Hance Franchise Advisory Council (NFAC) consisting of eight franchisee representatives.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
9565975Item 8
For the year ending December 31, 2024, the revenue from the sale or lease of products and services to N-Hance franchisees was $9,565,975, which represents 32.38% of our total 2024 revenue of $29,539,627.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
In addition, we collected $199,695 in revenue from rebates and other payments from approved suppliers based on sales made to franchisees, which represents 0.64% of our total 2024 revenue of $29,539,627.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
20Item 8
approximately 20% to 30% of your total purchases and leases of goods and services to operate, your N-Hance Business.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
You may request in writing our approval of additional recommended suppliers.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesItem 22
FRANCHISEE further acknowledges that it shall be a direct violation of this Agreement for FRANCHISEE to cause or participate in the transfer of any such telephone numbers to any person or entity other than NHI.
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesItem 22
FRANCHISEE acknowledges and agrees that it will comply with all federal, state, and other data security and privacy legislation applicable to the BUSINESS and its customers, and to any Payment Card Industry Data Security Standards applicable to the credit card data or related information.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 11
Inspect and observe the operations of your Business from time to time to determine whether you are complying with the Franchise Agreement and all System Standards (Franchise Agreement – Section 12).
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 22
NHI may unilaterally amend System Standards and the Manual without the consent of FRANCHISEE.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You may not implement a website or URL for your N-Hance Business either yourself or through a third party provider.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
You must spend the following amounts each month on local advertising, marketing and promotional programs for the Business:
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You may use only equipment, processes, products, suppliers, and supplies (“Products”) which have either been obtained from or approved by NHI (“Approved Products”).
Must equipment be purchased from designated or approved suppliers?
YesItem 8
We may approve only a limited number of sources or a single source (which may include us or our affiliates) for certain equipment, products, supply items, promotional materials and business services (such as credit card processing).
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 10
Franchise Disclosure Document 2509 requires an automatic debit authorization for the electronic funds transfer of all Franchise Agreement Fees and monthly Note payments.
Point of sale
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
NHI will have independent electronic access to the information the customer relationship management software generates and tracks.
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesItem 11
NHI currently requires that you use a third-party customer relationship management software system.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
NHI may require you (or a replacement employee, as applicable) to attend an additional training program at your expense (including all travel and living expenses incurred) or to view online courses and pass a written test.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
You are required to attend and complete at least two annual conventions during the term of the Franchise Agreement, at least one in-person training course each year during the term of the Franchise Agreement and complete all online training courses NHI may require from time to time.
The filing answers no to 7 questions
- Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?Item 11
- Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?Item 11
- Does the franchisor charge a fee to evaluate a proposed supplier?
- Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
- Is a minimum grand opening advertising spend required?Item 11
- Must the franchisee participate in a customer loyalty or rewards program?Item 11
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 22
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.
VP SalesHead of SalesCROSales Director
- 95.3% of home services brands mandate no POS, leaving a massive whitespace for tech vendors to target before competitors catch on.By identifying the 525 brands with no mandated POS, your sales team can prioritize high-fit targets and cut prospecting waste by 40%, converting weeks of manual research into a single query that surfaces ready-to-sell accounts.
- Teams spend weeks manually combing through FDDs to assess unit counts and financials across 554 active home services brands.Replacing manual FDD research with instant corpus search saves 15+ hours per brand evaluation, allowing your team to assess 10x more targets and accelerate pipeline velocity by 30%.
- Without instant access to AUV data, you cannot gauge franchisee ROI or brand health across 239 disclosed home services brands.Seeing median AUV of $661,803.61 at a glance lets you prioritize brands with strong unit economics, increasing win rates by focusing on financially healthy targets and avoiding low-ROI pursuits.
The vendor opportunity at N-Hance N-Hance runs 255 franchised home-services locations, all franchised with no company-owned units, under ownership by BELFOR. Franchised outlets fell 11.8% year over year. The royalty is the greater of 2% of gross revenue or a monthly minimum, on a 5-year initial term. Item 19 of the 2026 FDD reports a figure of $222,639 for active franchise owners who operated full-time throughout 2024, a cohort that excludes newer and departed franchisees.
Who controls software purchasing N-Hance's FDD names Christopher Seman as President, Sheldon Yellen as a Director, and Janette Sims and David Robertson holding Chief Financial Officer roles at N-Hance and at affiliate BELFOR Franchise Group, LLC, respectively. Item 19 counts 107 U.S. franchise owners operating the 255 businesses, most of them holding several franchises; mapped operators are spread across Florida, Virginia, New York, Washington and California. NHI itself is the buying center here: its FDD requires franchisees to use the Computer System NHI designates and to obtain software, licenses, maintenance and support from suppliers NHI specifies, which "may be limited, but is not currently, to NHI or its affiliates."
Tech named in the FDD, and what is actually required The filing names Facebook, LinkedIn, Twitter, OnTrac, LightSpeed and QuickBooks Online in Item 11, and recommends QuickBooks Online Premier Accountant Edition alongside the customer management system. What Item 11's own language requires is broader than any one of those names: franchisees must use the Computer System NHI periodically designates, must obtain it and related software from NHI-specified suppliers, must maintain an internet connection and email account checked daily, and must sign a Software License Agreement (Exhibit G) to use the third-party customer relationship management Software System. Franchisees must also use a customized website managed by NHI's website provider and install a business telephone and voicemail system. NHI currently has no specific hardware requirements for the Computer System, only that the computer be capable of running the required software.
Procurement, renewals, and timing Item 8 runs on an approved-supplier list: franchisees may use only equipment, processes, products, suppliers and supplies obtained from or approved by NHI, must purchase the Initial Package from NHI, and must buy at least $4,321 per franchise per year of Proprietary Products from NHI or CDI at list price. NHI reports collecting $199,695 in 2024 revenue from rebates and other supplier payments, 0.64% of its $29.5 million total revenue that year, and estimates required purchases at roughly 90% of what a franchisee spends to open and 20% to 30% of ongoing spend. Item 17 offers one five-year renewal term, conditioned on training completion, a then-current Franchise Agreement, and purchasing whatever equipment NHI then requires.
How to read the N-Hance FDD The embedded viewer below carries N-Hance's 2026 Franchise Disclosure Document. Item 8 and Item 11 are the fastest read for a vendor sizing up the software and supplier landscape.
Questions vendors ask
N-Hance, answered from the filing
N-Hance's FDD gives NHI direct control: franchisees must use the Computer System NHI designates and obtain related software and support from NHI-specified suppliers. Christopher Seman, President, sits atop that HQ, which operates under BELFOR ownership.
The FDD requires the Computer System NHI designates, a third-party customer relationship management Software System under a signed Software License Agreement, a customized website managed by NHI's website provider, and a business telephone with voicemail. It recommends QuickBooks Online and names Facebook, LinkedIn, Twitter, OnTrac and LightSpeed.
N-Hance has 255 franchised home-services locations and no company-owned units. Franchised outlets fell 11.8% year over year, with the largest operator concentrations in Florida, Virginia, New York, Washington and California.
N-Hance uses an approved-supplier list: franchisees may use only equipment, processes, products, suppliers and supplies obtained from or approved by NHI, and must buy the Initial Package and a minimum $4,321 of Proprietary Products annually from NHI or CDI. Franchisees may propose alternative suppliers for approval.
Item 17 offers one five-year successor term, conditioned on signing the then-current Franchise Agreement, completing training, and purchasing the equipment and products NHI then requires. With a 5-year initial term and franchised outlets down 11.8% year over year, renewal points are the clearest software review moments.
The embedded PDF viewer below holds N-Hance's 2026 Franchise Disclosure Document in full. Read it directly to confirm any procurement, technology or renewal detail before pitching the brand.
Source
Read the filing itself
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
Tell me when this brand refiles.
We’ll email you the moment N-Hance files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
23 operators run 23 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit23
Top states by locations
| FL | 5 |
|---|---|
| VA | 2 |
| NY | 2 |
| WA | 2 |
| CA | 1 |
Ownership
The portfolio behind N-Hance
pe_firm of Baird Capital Partners.
Related Home services brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.