Listen360
MandatoryThe software you must have includes the Vonigo Software, Listen360 and QuickBooks.
HQ-led decisions
Junkluggers
Home servicesSoftware purchasing at Junkluggers is controlled at the franchisor HQ level, with key decision-makers including Founder/CEO Josh Cohen, CFO Josh Krisher, and CMO Kristy Ferguson. The brand already mandates a specific operational stack—Listen360, QuickBooks, Vonigo, and Appointment Center—across its 93 franchised locations. For vendors selling complementary or replacement tools, the addressable market is 93 franchise units, with renewal windows tied to 10-year terms.
Mandated & recommended tech
The systems vendors compete with
3 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.
QuickBooksIntuit Inc.
MandatoryThe software you must have includes the Vonigo Software, Listen360 and QuickBooks.
Vonigo Software
MandatoryThe software you must have includes the Vonigo Software, Listen360 and QuickBooks.
Appointment Center
We may operate the Appointment Center for so long as we charge an Appointment Center Fee and refer prospective customers to you.
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close — derived from the corpus by segment and unit count, not a guess.
The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.
VP SalesHead of SalesCROSales Director
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Live signals
Total units
94
93 franchised
Unit growth YoY
—
vs prior filing
AUV
—
Item 19, 2022
Royalty
7%
of gross sales
Ad fund
2%
national + local
Initial fee
$50K
per unit
Investment range
$121K–$373K
all-in, Item 7
Procurement
Approved supplier
from the filing
The vendor opportunity at Junkluggers
Junkluggers is a home-services franchise headquartered in Connecticut, with 94 total units as of its 2022 FDD—93 franchised and one company-owned. The brand operates in the junk-removal and eco-friendly disposal segment. For software vendors, the immediate addressable market is 93 franchise locations, all of which must comply with HQ-mandated technology. Average unit volume (AUV) is not disclosed in the most recent FDD. The royalty rate is 7.0%, and the initial franchise term is 10 years. Year-over-year unit growth is not disclosed.
Who controls software purchasing
Software purchasing decisions at Junkluggers are centralized at the franchisor level. The FDD lists Josh Cohen as Founder and Chief Executive Officer, Josh Krisher as Chief Financial Officer, and Kristy Ferguson as Chief Marketing Officer. Operational technology decisions likely also involve Greg Beno, Director-Appointment Center, and Todd Lamson, Director of Franchise Operations. Vendors should expect a top-down evaluation process, with the C-suite and operational directors acting as the primary buying center. No parent company is on file; the brand appears independently owned.
Mandated and current tech stack
The 2022 FDD mandates four systems: Listen360 for customer experience management, QuickBooks by Intuit Inc. for accounting, Vonigo Software for field-service management, and Appointment Center for scheduling. These are named in the franchise disclosure and represent the core operational stack that every franchisee must use. No POS system is specified. For vendors, this means any new tool must either integrate with or replace one of these mandated components, and the sales motion must address HQ-level compliance requirements.
Procurement, renewals, and timing
Item 8 of the FDD does not contain a procurement extract, so the formal supplier designation model—whether designated, approved, or open—is not disclosed. However, the mandate of specific systems signals a controlled procurement environment. Renewal terms from Item 17 provide potential windows for vendor engagement: franchisees must request renewal between six and twelve months before the end of their 10-year term, must execute the then-current franchise agreement, and may be required to re-image and modernize their operations. This creates periodic opportunities for technology refreshes tied to the renewal cycle. No recent unit growth data is available to indicate expansion-driven demand.
How to read the Junkluggers FDD
The 2022 Junkluggers Franchise Disclosure Document is embedded below. It contains the full legal and operational disclosures, including Item 11 (mandated systems), Item 1 (executives), and Item 17 (renewal conditions). For software vendors, the key sections are the technology mandates and the executive roster, which together define the buying center and the compliance landscape. The FDD is filed with state franchise regulators and is the authoritative source for all data cited here.
For a ranked target list of franchise systems aligned with your software category, contact FranCloud.
Questions vendors ask
Junkluggers, answered from the filing
Key executives include Founder/CEO Josh Cohen, CFO Josh Krisher, and CMO Kristy Ferguson. Greg Beno (Director-Appointment Center) and Todd Lamson (Director of Franchise Operations) likely influence operational tools.
The 2022 FDD mandates Listen360, QuickBooks by Intuit Inc., Vonigo Software, and Appointment Center. No POS is explicitly named.
94 total units: 93 franchised and 1 company-owned, per the 2022 FDD. No operator footprint is mapped in our corpus.
The 2022 FDD does not include an Item 8 procurement extract, so designated vs. approved supplier status is not disclosed.
Franchise agreements run 10 years. Renewal requires 6–12 months’ notice, a new agreement, and possible refresher training. No recent unit growth data is available.
The 2022 FDD is filed with state franchise regulators. You can view it in the embedded PDF viewer below.
Source
Read the filing itself
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FDD alert
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Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.