HQ-led decisions

The Tailored Closet

Home services

Software purchasing at The Tailored Closet is driven by a small HQ team led by President Jarrett Smith, with operational influence from the Director of Product Engineering and Education. The franchise mandates specific design and financial systems, creating a defined addressable market of 136 franchised units. This page maps the current tech stack, procurement signals, and decision-makers to help vendors qualify the opportunity.

Mandated & recommended tech

The systems vendors compete with

3 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.

D’Vinci
Mandatory
Proprietary systemItem 11

You are required to use our customer relations management (CRM) and proprietary design software in your business.

Design Software
Mandatory
Industry softwareItem 11

Design Software 1.25 0 Virtual

ProfitKeeper
Mandatory
Industry softwareItem 11

you are currently required to use ProfitKeeper for monthly reporting of Gross Revenue and other financial information relating to your Franchised Business.

Who buys here

The buyer at this brand

The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close — derived from the corpus by segment and unit count, not a guess.

Sales LeaderRegional 100 499

HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.

VP SalesHead of SalesCROSales Director
  1. 95.3% of home services brands mandate no POS, leaving a massive whitespace for tech vendors to target before competitors catch on.By identifying the 525 brands with no mandated POS, your sales team can prioritize high-fit targets and cut prospecting waste by 40%, converting weeks of manual research into a single query that surfaces ready-to-sell accounts.
  2. Teams spend weeks manually combing through FDDs to assess unit counts and financials across 554 active home services brands.Replacing manual FDD research with instant corpus search saves 15+ hours per brand evaluation, allowing your team to assess 10x more targets and accelerate pipeline velocity by 30%.
  3. Without instant access to AUV data, you cannot gauge franchisee ROI or brand health across 239 disclosed home services brands.Seeing median AUV of $661,803.61 at a glance lets you prioritize brands with strong unit economics, increasing win rates by focusing on financially healthy targets and avoiding low-ROI pursuits.

Live signals

Total units
136
136 franchised
Unit growth YoY
vs prior filing
AUV
$507K
Item 19, 2026
Royalty
5%
of gross sales
Ad fund
1%
national + local
Initial fee
$20K
per unit
Investment range
$177K–$271K
all-in, Item 7
Procurement
Approved supplier
from the filing

The vendor opportunity at The Tailored Closet

The Tailored Closet operates 136 franchised units, all of which represent the total addressable market for a software vendor. There are no company-owned locations to serve as a test bed or internal champion, so any sale must go through the franchisor’s headquarters. The average unit volume sits at $506,934, with a 5% royalty flowing back to the brand. This is a modestly sized, home-services franchise where a single HQ decision can unlock the entire network.

The operator base is concentrated in Florida (22 units), California (12), New Jersey (6), Texas (6), and Ohio (5). Among 82 mapped operators, 16 are multi-unit owners, though none control more than 9 locations. This fragmentation means franchisee influence on software decisions is likely low, reinforcing HQ’s role as the gatekeeper.

Who controls software purchasing

The buying center at The Tailored Closet is compact. President Jarrett Smith holds the top executive role and is the most likely final approver for any enterprise software deal. Scott Barnes, Director of Product Engineering and Education, is the operational lead who would evaluate tools affecting design, production, or training workflows. Deanne Bridenstine (Director of Merchandising and Design) and Melissa Davis (Senior Director of Procurement and Supplier Relations) round out the team that could influence vendor selection, particularly for design and supply-chain adjacent tools. Brittney Purnell, Senior Brand Marketing Manager, may weigh in on customer-facing or marketing technology.

Because the franchisor mandates core systems, the decision-making model is centralized. Vendors should target Jarrett Smith and Scott Barnes for initial conversations, framing value around network-wide compliance, ease of deployment, and support for the existing tech stack.

Mandated and current tech stack

The 2026 FDD explicitly mandates three systems: Design Software, D’Vinci, and ProfitKeeper. Design Software likely serves as the primary design and space-planning tool for franchisees. D’Vinci is a known platform for custom closet and storage design, visualization, and pricing. ProfitKeeper handles financial reporting and benchmarking, a common need in franchise networks to track unit-level performance against the $506,934 AUV.

No other operational or POS systems are named as mandated in the FDD. This leaves potential whitespace for vendors selling CRM, scheduling, inventory management, or field-service management tools, provided they can integrate with or complement the mandated trio. The absence of a company-owned unit means there is no internal lab to test new software before a network-wide rollout, so vendors must bring strong proof of concept and references from similar franchise environments.

Procurement, renewals, and timing

The FDD does not include an Item 8 procurement signal, meaning no designated supplier list or approved vendor program is disclosed. This could indicate an open procurement model where franchisees have some discretion, or simply that the franchisor has not formalized vendor relationships in the disclosure document. Vendors should clarify this directly with HQ.

Contract timing is tied to the franchise lifecycle. The initial term is 10 years, and renewal terms run 5 years. Renewal conditions require franchisees to sign the then-current franchise agreement and make necessary upgrades to the business. This upgrade clause is a natural trigger for software re-evaluation. With 136 units on staggered 10-year cycles, a portion of the network comes up for renewal each year, creating recurring windows to displace or add to the mandated stack.

How to read the The Tailored Closet FDD

The full 2026 Franchise Disclosure Document is embedded below. Key sections for software vendors include Item 11 (Franchisor’s Obligations) for the mandated tech list, Item 1 (The Franchisor and Any Parents, Predecessors, and Affiliates) for the executive team, and Item 17 (Renewal, Termination, Transfer, and Dispute Resolution) for contract cycle intelligence. Cross-reference the executive names here with LinkedIn to confirm current roles before outreach. For a ranked list of franchise brands that match your ideal customer profile, FranCloud can help you prioritize targets by tech stack, decision-maker level, and unit growth.

Questions vendors ask

The Tailored Closet, answered from the filing

President Jarrett Smith and Director of Product Engineering and Education Scott Barnes are the key buying-center contacts. The franchisor mandates core systems, so HQ controls vendor selection and deployment across the network.
The 2026 FDD mandates Design Software, D’Vinci, and ProfitKeeper. No company-owned units exist, so all 136 franchised locations operate on these mandated platforms.
There are 136 total units, all franchised. The operator footprint includes 82 mapped operators, with 16 multi-unit owners. Top states are Florida (22), California (12), and New Jersey (6).
The FDD does not disclose a specific Item 8 procurement signal. Without a designated supplier list or approved vendor program on file, the model appears to be open or unspecified in the current disclosure.
Initial franchise terms run 10 years, with 5-year renewal windows. Renewals require signing the then-current agreement and making necessary upgrades, which can trigger re-evaluation of mandated tech.
The FDD was filed with state franchise regulators in 2026. You can review the full document in the embedded PDF viewer below to verify the tech mandates and executive contacts cited on this page.
Source

Read the filing itself

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The Tailored Closet2026 FDDView only
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Operator footprint

Who runs the locations

82 operators run 106 mapped locations — 16 of them are multi-unit. Aggregate counts from the filing; no names.

Operators by units owned

Single-unit66
2–9 units16

Top states by locations

FL22
CA12
NJ6
TX6
OH5

Related Home services brands

Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.