InvocaInvoca
Mandatoryproduct that you have been selling, you may continue to sell the product only from your existing inventory. You must participate in our corporate phone tracking system (currently Invoca) which utilize
From the filings
HQ-led decisions
The Tailored Closet
Home servicesSoftware purchasing at The Tailored Closet is driven by a small HQ team led by President Jarrett Smith, with operational influence from the Director of Product Engineering and Education. The franchise mandates specific design and financial systems, creating a defined addressable market of 136 franchised units. This page maps the current tech stack, procurement signals, and decision-makers to help vendors qualify the opportunity.
For software vendors selling into US franchise brands.
Live signals
Total units
136
136 franchised
Unit growth YoY
-5.556%
vs prior filing
AUV
$507K
Item 19, 2025
Royalty
5%
of gross sales
Ad fund
1%
national + local
Initial fee
$20K
per unit
Investment range
$177K–$271K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
6%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
2 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
ProfitKeeperProfitKeeper
Mandatoryno contractual limitations on the frequency or cost of mandated upgrades. We estimate upgrades could cost between $1,500 to $2,500. In addition, you are currently required to use ProfitKeeper for mont
Franchisor behaviours
What the franchisor requires
18 requirements the franchisor states in this filing, each in its own words; 4 explicit no's; 12 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
You must give us unrestricted electronic access (including user IDs and passwords, if necessary) to your computer system for the purposes of obtaining information relating to Gross Revenue of the franchised business, inventory levels, aged inventory and cost of goods sold.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We are an approved supplier of advertising and promotional materials using our Marks.
Is there a franchisee advisory council, association or committee?
YesItem 11
We have a Franchise Advisory Council consisting of 6-12 franchisee representatives across the United States and Canada.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We may, at any time, in our discretion, change, delete or add to any of our specifications or quality standards.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We may retain rebates, allowances or cooperative advertising dollars (collectively “Allowances”) we receive from suppliers.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
30Item 8
We estimate that approximately 90% of your purchases and leases in establishing the Franchised Business and 30% to 50% of your total purchases and leases in operating the Franchised Business will be subject to the restrictions described above.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you would like us to consider another supplier, you or the supplier must submit to us a written request for approval and you or the supplier must provide us with samples of the supplier's products or work.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesItem 17
You must assign all telephone numbers relating to the business to us.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 9
Inspections and audits Section 8 Items 6 and 11 t.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 17
Modification of the 14.3 No modifications generally, but Manual and specifications are agreement subject to change. t.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You are not permitted to develop, create, generate, own, lease, or use any digital or electronic platforms—including websites, email addresses, social media pages, forums, or any other online channels—that feature or display, in whole or in part, our Marks, brand names, or any similar words, symbols, or terms, unless…
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
You are required to participate.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
We have the right to require that products, supplies, equipment, and services that you purchase and use in your Territory: (i) meet specifications that we establish from time to time; and (ii) be purchased solely from us or our approved suppliers.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must purchase components for organizing units and storage and organizing accessories for closets, pantries, home offices, storerooms, utility rooms, basements, laundry rooms and attics and all components of these units and accessories (“Products”) only from us, our affiliates or approved suppliers.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
If you do not operate the Franchised Business yourself, you must employ at least one manager on a full-time basis.
Point of sale
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
You must give us unrestricted electronic access (including user IDs and passwords, if necessary) to your computer system for the purposes of obtaining information relating to Gross Revenue of the franchised business, inventory levels, aged inventory and cost of goods sold.
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesItem 11
You are required to use our customer relations management (CRM) and proprietary design software in your business.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
At your request, we will make additional or refresher on-site training available at your expense as we deem appropriate, at the rate of $500 per day plus travel and living expenses (Franchise Agreement § 7.4).
The filing answers no to 4 questions
- Does the franchisor charge a fee to evaluate a proposed supplier?Item 8
- Must the franchisor approve the franchisee's site or location before opening?Item 12
- Is a minimum grand opening advertising spend required?Item 11
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Item 11
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.
VP SalesHead of SalesCROSales Director
- 95.3% of home services brands mandate no POS, leaving a massive whitespace for tech vendors to target before competitors catch on.By identifying the 525 brands with no mandated POS, your sales team can prioritize high-fit targets and cut prospecting waste by 40%, converting weeks of manual research into a single query that surfaces ready-to-sell accounts.
- Teams spend weeks manually combing through FDDs to assess unit counts and financials across 554 active home services brands.Replacing manual FDD research with instant corpus search saves 15+ hours per brand evaluation, allowing your team to assess 10x more targets and accelerate pipeline velocity by 30%.
- Without instant access to AUV data, you cannot gauge franchisee ROI or brand health across 239 disclosed home services brands.Seeing median AUV of $661,803.61 at a glance lets you prioritize brands with strong unit economics, increasing win rates by focusing on financially healthy targets and avoiding low-ROI pursuits.
The vendor opportunity at The Tailored Closet
The Tailored Closet operates 136 franchised units, all of which represent the total addressable market for a software vendor. There are no company-owned locations to serve as a test bed or internal champion, so any sale must go through the franchisor’s headquarters. The average unit volume sits at $506,934, with a 5% royalty flowing back to the brand. This is a modestly sized, home-services franchise where a single HQ decision can unlock the entire network.
The operator base is concentrated in Florida (22 units), California (12), New Jersey (6), Texas (6), and Ohio (5). Among 82 mapped operators, 16 are multi-unit owners, though none control more than 9 locations. This fragmentation means franchisee influence on software decisions is likely low, reinforcing HQ’s role as the gatekeeper.
Who controls software purchasing
The buying center at The Tailored Closet is compact. President Jarrett Smith holds the top executive role and is the most likely final approver for any enterprise software deal. Scott Barnes, Director of Product Engineering and Education, is the operational lead who would evaluate tools affecting design, production, or training workflows. Deanne Bridenstine (Director of Merchandising and Design) and Melissa Davis (Senior Director of Procurement and Supplier Relations) round out the team that could influence vendor selection, particularly for design and supply-chain adjacent tools. Brittney Purnell, Senior Brand Marketing Manager, may weigh in on customer-facing or marketing technology.
Because the franchisor mandates core systems, the decision-making model is centralized. Vendors should target Jarrett Smith and Scott Barnes for initial conversations, framing value around network-wide compliance, ease of deployment, and support for the existing tech stack.
Mandated and current tech stack
The 2026 FDD explicitly mandates three systems: Design Software, D’Vinci, and ProfitKeeper. Design Software likely serves as the primary design and space-planning tool for franchisees. D’Vinci is a known platform for custom closet and storage design, visualization, and pricing. ProfitKeeper handles financial reporting and benchmarking, a common need in franchise networks to track unit-level performance against the $506,934 AUV.
No other operational or POS systems are named as mandated in the FDD. This leaves potential whitespace for vendors selling CRM, scheduling, inventory management, or field-service management tools, provided they can integrate with or complement the mandated trio. The absence of a company-owned unit means there is no internal lab to test new software before a network-wide rollout, so vendors must bring strong proof of concept and references from similar franchise environments.
Procurement, renewals, and timing
The FDD does not include an Item 8 procurement signal, meaning no designated supplier list or approved vendor program is disclosed. This could indicate an open procurement model where franchisees have some discretion, or simply that the franchisor has not formalized vendor relationships in the disclosure document. Vendors should clarify this directly with HQ.
Contract timing is tied to the franchise lifecycle. The initial term is 10 years, and renewal terms run 5 years. Renewal conditions require franchisees to sign the then-current franchise agreement and make necessary upgrades to the business. This upgrade clause is a natural trigger for software re-evaluation. With 136 units on staggered 10-year cycles, a portion of the network comes up for renewal each year, creating recurring windows to displace or add to the mandated stack.
How to read the The Tailored Closet FDD
The full 2026 Franchise Disclosure Document is embedded below. Key sections for software vendors include Item 11 (Franchisor’s Obligations) for the mandated tech list, Item 1 (The Franchisor and Any Parents, Predecessors, and Affiliates) for the executive team, and Item 17 (Renewal, Termination, Transfer, and Dispute Resolution) for contract cycle intelligence. Cross-reference the executive names here with LinkedIn to confirm current roles before outreach. For a ranked list of franchise brands that match your ideal customer profile, FranCloud can help you prioritize targets by tech stack, decision-maker level, and unit growth.
Questions vendors ask
The Tailored Closet, answered from the filing
President Jarrett Smith and Director of Product Engineering and Education Scott Barnes are the key buying-center contacts. The franchisor mandates core systems, so HQ controls vendor selection and deployment across the network.
The 2026 FDD mandates Design Software, D’Vinci, and ProfitKeeper. No company-owned units exist, so all 136 franchised locations operate on these mandated platforms.
There are 136 total units, all franchised. The operator footprint includes 82 mapped operators, with 16 multi-unit owners. Top states are Florida (22), California (12), and New Jersey (6).
The FDD does not disclose a specific Item 8 procurement signal. Without a designated supplier list or approved vendor program on file, the model appears to be open or unspecified in the current disclosure.
Initial franchise terms run 10 years, with 5-year renewal windows. Renewals require signing the then-current agreement and making necessary upgrades, which can trigger re-evaluation of mandated tech.
The FDD was filed with state franchise regulators in 2026. You can review the full document in the embedded PDF viewer below to verify the tech mandates and executive contacts cited on this page.
Source
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment The Tailored Closet files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
73 operators run 82 mapped locations. 7 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit66
2–9 units7
Top states by locations
| FL | 10 |
|---|---|
| CA | 10 |
| TX | 6 |
| NJ | 5 |
| OH | 4 |
Ownership
The portfolio behind The Tailored Closet
holding_vehicle of Home Franchise Concepts.
Sibling brands
Related Home services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.