Except as described above, neither we nor our affiliates currently derive revenue or other material consideration as a result of required purchases or leases, but we reserve the right to do so. As of the date of this disclosure document, there are no purchasing or distribution cooperatives. We negotiate purchase agreements with suppliers, including price terms, for the benefit of franchisees. Currently, our WIZMO® proprietary computer software allows Approved and Designated Suppliers to list their products and pricing on the System for purchase by franchisees. Aspects of the System are transparent to all listed vendors, including competitor products and pricing. We believe that this transparency in competitor products and pricing (e.g., an “open market place”) enhances competitive pricing of products to our franchisees.
From the filings
1-800-Radiator
Automotive servicesSoftware purchasing for 1-800-Radiator is controlled at the parent-company level by Driven Brands executives, including Chief Financial Officer Gary W. Ferrera and President of Platform Services Kyle Marshall. The franchise system mandates the proprietary 1-800-Radiator Wizmo® system and a Delivery Logistics Platform across its 193 franchised locations, creating a captive but gated addressable market for vendors who can integrate with or replace these core systems.
For software vendors selling into US franchise brands.
Live signals
Ordinary royalty terms
8% component; full terms unconfirmed
Complete royalty terms are not confirmed for the selected filing.
Recorded percentage components
These are recorded percentage components. Each has its own base and conditions; the chart does not state the total payment or confirm ad-fund completeness.
1recorded components (FY2023)
15% reference
Mandated & recommended tech
The systems vendors compete with
2 technology requirements are recorded in this filing. A required choice lists alternatives for one obligation. Read each cited clause for its conditions.
You must use the computer software and hardware components and accessories (collectively, the “Computer System”) that we require. Currently, we require you to have 2 computers, a printer for invoicing and a Zebra printer for labels, and a fax-copier machine. We may require you to maintain service support contracts and/or maintenance service contracts and implement and periodically make upgrades and changes to the Computer System. We may designate the vendor(s) for these support service contracts and maintenance service contracts.
We will have sole discretion and control over the Website’s design and content. We have the sole right to approve any linking to, or other use of, the Website. We have no obligation to maintain the Website indefinitely, but may discontinue it at any time without liability to you. Furthermore, as we have no control over the stability or maintenance of the Internet generally, we are not responsible for damage or loss caused by errors of the Internet. We also may establish and maintain one or more social media sites (e.g., www.twitter.com, www.facebook.com or such other social media sites). You may not establish or maintain any social media sites using any user names, or otherwise associated with the Marks, without our advance written consent. We may periodically designate regional or territory-specific user names/handles that you must maintain. You must adhere to the social media policies that we establish periodically, and must require your employees to do so as well.
We will have sole discretion and control over the Website’s design and content. We have the sole right to approve any linking to, or other use of, the Website. We have no obligation to maintain the Website indefinitely, but may discontinue it at any time without liability to you. Furthermore, as we have no control over the stability or maintenance of the Internet generally, we are not responsible for damage or loss caused by errors of the Internet. We also may establish and maintain one or more social media sites (e.g., www.twitter.com, www.facebook.com or such other social media sites). You may not establish or maintain any social media sites using any user names, or otherwise associated with the Marks, without our advance written consent. We may periodically designate regional or territory-specific user names/handles that you must maintain. You must adhere to the social media policies that we establish periodically, and must require your employees to do so as well.
The vendor opportunity at 1-800-Radiator
1-800-Radiator operates 194 total locations, 193 of which are franchised. This represents a concentrated addressable market for software vendors, though the unit count is modest compared to larger franchise systems. The system is part of Driven Systems LLC, a subsidiary of Driven Brands, a large automotive services platform. Average unit volume (AUV) is not disclosed in the most recent FDD.
The operator footprint is small and concentrated. The FDD maps 1 operator, who is a single-unit owner, with a unit located in Wisconsin. There are no multi-unit operators with 2 or more locations in the disclosed data. This structure means a sale to the franchisor effectively covers the entire system, but the total license count is capped at 193 units.
Who controls software purchasing
Purchasing decisions are centralized at the parent-company level. The FDD lists Driven Brands executives as the officers of 1-800-Radiator. Jonathan Fitzpatrick serves as Manager and CEO. The key executives for a software vendor to engage are Gary W. Ferrera, Executive Vice President and Chief Financial Officer, and Kyle Marshall, President of Platform Services. Scott O'Melia holds the General Counsel and Secretary roles. Daniel Rivera is the Chief Operating Officer of Driven Brands. Because the system mandates specific technology, any pitch must align with the strategic priorities of this HQ team.
Mandated and current tech stack
The franchise system mandates two core systems. The first is the proprietary 1-800-Radiator Wizmo® system. The second is a Delivery Logistics Platform. The specific vendor providing the logistics platform is not named in the FDD. For a software vendor, this creates a clear integration or displacement target. The mandate means franchisees cannot independently adopt alternative software, making the franchisor the sole buyer.
Procurement, renewals, and timing
Details on the procurement model from Item 8 are not available in the current data extract. It is unknown whether the system uses a designated supplier, approved supplier, or open procurement model for non-mandated services. Renewal conditions, however, are explicit. Franchisees must provide 12 months' notice, have no material defaults, and must modernize their warehouse, vehicles, and other equipment to renew for a successive 20-year term. This modernization clause may create periodic opportunities for vendors whose products align with infrastructure or operational upgrades.
How to read the 1-800-Radiator FDD
The 2023 Franchise Disclosure Document provides the legal and operational blueprint for the system. It details the mandated Wizmo® technology, the 20-year contractual term, and the centralized management structure under Driven Brands. The full document is embedded below for your detailed review. For vendors building a ranked target list of franchise systems, understanding these mandates and the HQ-controlled buying center is the first step.
Ordinary royalty terms
Complete royalty terms are not confirmed.
Questions vendors ask
1-800-Radiator, answered from the filing
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Operator footprint
Who runs the locations
110 operators run 111 mapped locations. 1 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| TX | 10 |
|---|---|
| NY | 9 |
| NC | 8 |
| NJ | 8 |
| PA | 7 |
Ownership
The portfolio behind 1-800-Radiator
Ownership: Driven Brands.
Sibling brands
Related Automotive services brands
Primary franchise filings · updated June 2026. Read the original filing for definitions, conditions, and qualifications.