Maaco

The vendor opportunity at Maaco

Maaco operates 363 franchised collision-repair and auto-painting centers across the United States. The system is entirely franchised—no company-owned units are disclosed in the 2026 FDD—giving software vendors a single, addressable base of 363 locations. Average unit volume sits at $1,615,904, with an 8% royalty rate flowing back to the franchisor. Unit count contracted by roughly 3.5% year-over-year, a signal that the network may be consolidating or pruning underperformers. For a vendor, that means the remaining owners are likely the highest-volume operators and the most dependent on efficient, mandated technology.

Who controls software purchasing

Purchasing authority is centralized at the Driven Brands headquarters in North Carolina. The FDD lists Daniel Rivera as Manager and CEO of Maaco, with Michael F. Diamond serving as EVP and CFO across Maaco and Driven Brands. Mo Khalid, EVP and COO of Driven Brands, is the executive most likely to own operational technology decisions. Ted Rippey, SVP of Franchise Development, may influence tools that affect franchisee onboarding or compliance. Because the tech stack is mandated, a vendor’s path runs through this HQ group, not through individual franchisees.

Mandated and current tech stack

Maaco’s Item 11 disclosures mandate a specific, narrow set of platforms. The CCC ONE suite—Base Package, Mobile, and Touch—forms the operational backbone for estimating and workflow. Carwise is mandated for customer-facing functions, and a separate Management System is required. Engage is also listed as a mandated or strongly recommended technology. This stack leaves little room for point-solution displacement, but creates adjacency opportunities in areas like payments, parts procurement, or analytics that integrate with CCC or Carwise.

Procurement, renewals, and timing

The FDD does not include an Item 8 extract, so the formal procurement or designated-supplier rules are not publicly detailed. In practice, the mandated stack suggests a closed, designated-supplier model. Franchise agreements run for 15 years, with renewal requiring written notice, full payment of all amounts owed, a current premises lease, a refurbished center, and execution of the then-current franchise agreement. No renewal wave is evident from the data, but the recent unit decline and the COO’s operational oversight could create openings if Driven Brands pursues a tech-driven turnaround.

How to read the Maaco FDD

The 2026 Franchise Disclosure Document is the definitive source for Maaco’s legal and operational obligations. Item 11 details every mandated technology system named above. Item 1 lists the executives who control purchasing. Item 17 spells out the 15-year renewal conditions. The embedded viewer below lets you search these items directly. For vendors, the FDD is a deal-desk checklist: confirm your integration surface against the mandated stack, identify the HQ buyer, and time outreach to operational initiatives rather than franchisee-level sales cycles.

For a ranked list of franchise systems that match your integration profile, FranCloud can map your product against FDD-level tech mandates across the entire US franchise economy.