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ss computer and software for word processing, e-mail, Internet access, spreadsheet, database, and other business applications suitable for small business. Many KOA franchisees use QuickBooks® accounti
From the filings
HQ-led decisions
KOA - New York
LodgingKOA - New York campgrounds run under KOA's 2022 FDD, and Item 11 requires every franchisee to use the KampSight/K2 reservation system as part of KOA's wider Campground Management Systems bundle. With 443 franchised and 41 company-operated campgrounds at the end of 2021 and an 8% royalty, software purchasing here follows KOA's corporate standard rather than local owner choice.
For software vendors selling into US franchise brands.
Live signals
Total units
484
443 franchised
Unit growth YoY
—
vs prior filing
AUV
—
Item 19, 2022
Royalty
8%
of gross sales
Ad fund
2%
national + local
Initial fee
—
per unit
Investment range
$438K–$12.68M
all-in, Item 7
Procurement
Approved supplier
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
10%of gross sales (FY2022)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
Franchisor behaviours
What the franchisor requires
20 requirements the franchisor states in this filing, each in its own words; 7 explicit no's; 7 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
Our access to and use of the database is not restricted.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
FRANCHISEE shall deliver to KOA, within ninety (90) days following FRANCHISEE’s fiscal year end, a copy of the income statement and balance sheet presenting financial results of operations of the park/campground business for that fiscal year.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We require you to use KOA’s Campground Management Systems (“CMS”) which consists of KampSight/K2 KampSight (campground management software), eKamp (franchise intranet system), and other programs and elements.
Is there a franchisee advisory council, association or committee?
YesItem 11
Each year, the Kampground Owners Association, which is made up of our franchisees, and KOA each appoint an equal amount of members to serve as the Franchise Advisory Committee.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
At any time, KOA reserves the right to request the right to discontinue sales of KOA inventory on 3rd party sites if it is directly competing with KOA marketing initiatives and/or market penetration.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We receive rebates from some of our approved suppliers.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you want to purchase these items from a supplier that we have not approved, you must notify us, and we will require the supplier to submit plans and materials for our review to assure compliance with our specifications.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
FRANCHISEE shall transfer to KOA, the toll-free reservation number listed in the Directory and on the “koa.com” Internet web site.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 11
Inspect your campground premises annually to determine whether you and the campground are complying with the Franchise Agreement and standards stated in our Quality Assurance & Policy Manual.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
KOA reserves the right to change the KOA Quality Assurance and Policy Manual from time to time.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
Review the site you selected for your campground.
Marketing
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
FRANCHISEE shall participate in the then current customer loyalty and gift card programs and comply with related KOA policies and guidelines on the terms specified by KOA.
Operations
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must purchase merchandise and supplies bearing our trademark from suppliers we approve.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 8
We also require you to use an approved credit card processor with our KampSight/K2 KampSight software.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
FRANCHISEE shall pay all royalty and advertising assessment charges owed to KOA through an Electronic Fund Transfer Account (“EFT”) using the KampSight/K2 KampSight EFT-payment procedures.
Must the franchisee participate in a gift card program?
YesFranchise agreement
FRANCHISEE shall participate in the then current customer loyalty and gift card programs and comply with related KOA policies and guidelines on the terms specified by KOA.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 8
We require you to use KOA’s Campground Management Systems (“CMS”) which consists of KampSight/K2 KampSight (campground management software), eKamp (franchise intranet system), and other programs and elements.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
Our access to and use of the database is not restricted.
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesItem 8
We require you to use KOA’s Campground Management Systems (“CMS”) which consists of KampSight/K2 KampSight (campground management software), eKamp (franchise intranet system), and other programs and elements.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 6
Training Additional and On or before Paid to us.
The filing answers no to 7 questions
- Does the franchisor charge a fee to evaluate a proposed supplier?Item 8
- Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?Franchise agreement
- Is a minimum grand opening advertising spend required?Item 11
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Item 11
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
- Must the franchisee buy products from a designated distributor?Franchise agreement
- Is attendance at an annual convention or conference mandatory for the franchisee?Franchise agreement
The vendor opportunity at KOA - New York
KOA - New York campgrounds operate under KOA's 2022 FDD, with 443 franchised and 41 company-operated campgrounds at the end of 2021. The system carries an 8% royalty on a 5-year initial term, and Item 19 makes a financial performance representation.
Who controls software purchasing
Toby L. O'Rourke serves as Director, President and CEO; Christopher A. Scheer as Director, Chief Financial Officer and Corporate Secretary; Darin E. Uselman oversees Owned and Operated Assets as Chief Operations Officer; and Chris S. Fairlee serves as Chief Acquisitions Officer for Company Owned Properties. These offices set the technology and supplier standards that apply system-wide.
Tech named in the FDD, and what is actually required
Every campground must run KampSight/K2 for guest reservations and registrations, as part of KOA's Campground Management Systems bundle of KampSight/K2, eKamp, and related programs. QuickBooks is named separately in Item 7 of the filing.
Procurement, renewals, and timing
Item 8 runs an approved-supplier list for trademarked merchandise, the CMS software, and credit card processing; other non-trademarked purchasing stays open beyond the suppliers KOA initially recommends, and franchisees may propose alternatives. The 5-year term renews on full compliance, satisfied monetary obligations, and completed training, with a then-current agreement that can carry materially different terms.
How to read the KOA - New York FDD
The PDF viewer below carries KOA - New York's 2022 Franchise Disclosure Document in full. Vendors selling into campground and hospitality operations can talk to FranCloud for a ranked list of comparable targets.
Questions vendors ask
KOA - New York, answered from the filing
KOA requires every campground to run its KampSight/K2 Campground Management System, which places the buying decision at HQ. Toby L. O'Rourke, President and CEO, and Christopher A. Scheer, Chief Financial Officer, lead the corporate office that sets that standard system-wide.
The filing requires KampSight/K2 for all guest reservations and registrations, as part of KOA's Campground Management Systems bundle (KampSight/K2, eKamp, and related programs). QuickBooks is separately named in Item 7 of the filing.
KOA reported 443 franchised and 41 company-operated campgrounds at the end of 2021, concentrated in Colorado, Texas, Michigan, Florida, and Montana, under the brand's 2022 FDD.
Item 8 runs an approved-supplier list for trademarked merchandise, the CMS software, and credit card processing, while other non-trademarked purchasing stays open beyond the suppliers KOA initially recommends. Franchisees may propose new suppliers for approval.
The franchise term runs 5 years. Renewal needs full compliance, satisfied monetary obligations, and completed training, after which KOA offers the then-current agreement, which can carry materially different terms from the original.
The embedded PDF viewer below holds KOA - New York's 2022 Franchise Disclosure Document in full, covering the Item 11 technology mandate and Item 8 supplier rules described above.
Source
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment KOA - New York files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
399 operators run 407 mapped locations. 6 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit393
2–9 units6
Top states by locations
| CO | 24 |
|---|---|
| TX | 22 |
| MI | 19 |
| FL | 18 |
| MT | 18 |
Ownership
The portfolio behind KOA - New York
single_brand_holdco of KOA.
Sibling brands
Related Lodging brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.