From the filings

Mandated tech stackHQ-led decisions

KOA - North Dakota

Lodging

KOA - North Dakota operates 478 campgrounds nationwide under its 2025 FDD, and Item 8 locks the campground management system (currently KampSight/K2) and the payment processor to sole KOA-designated suppliers. With 427 franchised locations and franchised outlets down 1.2% year over year, this is a centralized, renewal-driven buying environment for hospitality and payments vendors.

For software vendors selling into US franchise brands.

FDD key facts2025

FDD year	2025
Franchise term	5 years
AUV (Item 19)	—
Royalty	8%
Ad fund	2%
Addressable units	478
Decision level	HQ
Tech landscape	Mandated tech stack
Investment range	$5.64M–$29.92M
Procurement	Approved supplier
Tech fee	$2K/mo
Company-owned units	51

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Live signals

Total units

478

427 franchised

Unit growth YoY

-1.157%

vs prior filing

AUV

—

Item 19, 2025

Royalty

of gross sales

Ad fund

national + local

Initial fee

—

per unit

Investment range

$5.64M–$29.92M

all-in, Item 7

Procurement

Approved supplier

from the filing

Item 19

Claims

from the filing

Ongoing fee load

What the operator pays every month

The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.

10%of gross sales (FY2025)

15% reference

Royalty 8%Ad fund 2%

Franchisor behaviours

What the franchisor requires

24 requirements the franchisor states in this filing, each in its own words; 4 explicit no's; 6 questions the text does not settle, which is not a no.

Accounting

Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?

Yes

Item 11

We have full unrestricted independent access to this data, and any other information contained in KampSight/K2.

Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?

Yes

Franchise agreement

Franchisee shall deliver to the Franchisor, within ninety (90) days following Franchisee’s fiscal year end, a copy of the income statement and balance sheet showing the financial results of operations of the park/campground business for the fiscal year then ended.

How the franchisor buys

Is the franchisor or an affiliate itself a supplier of required products, services or systems?

Yes

Item 8

We, our affiliates and any third party may be a mandatory, designated or preferred supplier.

Is there a franchisee advisory council, association or committee?

Yes

Item 11

Each year, the Kampground Owners Association, which is made up of our franchisees and KOA each appoint an equal number of members to serve as the Franchise Advisory Committee.

Does the franchisor reserve the right to change designated suppliers or systems at any time?

Yes

Item 8

We may modify our mandatory, designated, and/or preferred supplier(s) at any time.

Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?

Yes

Item 8

Suppliers may pay rebates to us or our affiliates.

Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?

Item 8

Once you begin operating, we expect the items you purchase that meet our specifications will represent approximately 60-90%% of your total annual expenses.

Can a franchisee propose a new supplier for the franchisor's approval?

Yes

Item 8

If you want to purchase these items from a supplier that we have not approved, and for which we do not have a sole mandatory supplier, you must notify us, and we will require the supplier to submit plans and materials for our review to assure compliance with our specifications.

Communications

Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?

Yes

Franchise agreement

Franchisee shall immediately transfer to the Franchisor the toll-free number listed in the Directory and on the “koa.com” Internet web site and any other electronic medium or method of communication, including a website, home page, HTML document, Internet site, web page, including review or opinion pages or business…

Franchise management

Must the franchisee participate in a customer-satisfaction or net-promoter survey program?

Yes

Franchise agreement

Franchisee shall participate in all programs the Franchisor may require including the then-current customer satisfaction, customer loyalty and gift card programs and comply with all terms and conditions of such programs.

Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?

Yes

Item 11

Inspect your KOA campground premises from time to time to determine whether you and the campground are complying with our standards.

Can the franchisor change the operations manual and brand standards unilaterally?

Yes

Franchise agreement

The Franchisor reserves the right to unilaterally change the KOA Quality Assurance & Policy Manual and any other manuals from time to time.

Must the franchisor approve the franchisee's site or location before opening?

Yes

Item 11

we must approve the site you choose for your KOA campground.

Marketing

Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?

Yes

Franchise agreement

Franchisee shall not register any Internet domain name or establish or otherwise obtain or acquire any electronic medium or method of communication, including a website, home page, HTML document, Internet site, web page, including review or opinion pages or business profiles, and any other profile associated with the…

Must the franchisee participate in a customer loyalty or rewards program?

Yes

Franchise agreement

Operations

Must the franchisee buy products from a designated distributor?

Yes

Item 8

You must purchase merchandise and supplies bearing our trademark from designated suppliers.

Must equipment be purchased from designated or approved suppliers?

Yes

Item 8

You must purchase merchandise and supplies bearing our trademark from designated suppliers.

Payments

Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?

Yes

Item 11

You must also use the payment processor, payment processing software and payment processing device we require.

Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?

Yes

Item 6

Unless we otherwise agree, you must pay all amounts payable to us or our affiliates via electronic funds transfer direct debit or other methods as we may require.

Must the franchisee participate in a gift card program?

Yes

Franchise agreement

People

Must employees wear uniforms specified by the franchisor?

Yes

Franchise agreement

Franchisee shall purchase from suppliers specified by Franchisor all items, including products, services, supplies, technology, uniforms, computers or equipment, specified by Franchisor, which suppliers may be Franchisor, an affiliate or a third party.

Point of sale

Does the franchisor have independent access to the data in the franchisee's POS or computer system?

Yes

Item 11

We have full unrestricted independent access to this data, and any other information contained in KampSight/K2.

Training

Can the franchisor charge the franchisee for additional, refresher or remedial training?

Yes

Item 6

Training Charge $500 per person On or before Only payable if you send more than 2 people to attending KOA KOA U or would like to have additional people University trained by us.

Is attendance at an annual convention or conference mandatory for the franchisee?

Yes

Franchise agreement

Franchisee or its owner must attend at least one KOA Convention during the term of this agreement.

The filing answers no to 4 questions

Does the franchisor charge a fee to evaluate a proposed supplier?Item 8
Is a minimum grand opening advertising spend required?Item 11
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Item 11
Must the franchisee participate in a regional advertising cooperative when one exists?Item 11

The vendor opportunity at KOA - North Dakota

KOA - North Dakota operates 478 campgrounds — 427 franchised, 51 company-owned — under its 2025 FDD, with franchised outlets down 1.2% year over year. The system carries an 8% royalty on a 5-year initial term, and Item 19 makes a financial performance representation.

Who controls software purchasing

Toby L. O'Rourke serves as Director, President and CEO; Christopher A. Scheer as Director, Chief Financial Officer and Corporate Secretary; Mark A. Lemoine as Senior Vice President of Franchise Operations; and Christopher S. Fairlee as Chief Acquisitions Officer — the offices behind KOA's system-wide standards.

Tech named in the FDD, and what is actually required

Item 8 designates KOA itself as the sole supplier of the campground management system it currently runs (KampSight/K2) and other technology systems it may determine, and names a sole third-party supplier for payment processing services, software, and devices — all required in the filing's own terms.

Procurement, renewals, and timing

Item 8 sorts suppliers into mandatory, designated, and preferred tiers: the CMS, koa.com, and payment processing sit with KOA-designated sole suppliers, trademarked merchandise with designated suppliers, and other items with any supplier meeting standards. Renewal runs for a term matching KOA's then-current offer to new franchisees, contingent on compliance, notice, an upgrade to current standards, and a general release.

How to read the KOA - North Dakota FDD

The PDF viewer below carries KOA - North Dakota's 2025 Franchise Disclosure Document in full. Vendors selling into campground and hospitality operations can talk to FranCloud for a ranked list of comparable targets.

Questions vendors ask

KOA - North Dakota, answered from the filing

KOA designates itself as the sole supplier of the campground management system and a sole third-party supplier for payment processing, which places the buying decision at HQ. Toby L. O'Rourke, President and CEO, and Mark A. Lemoine, Senior Vice President of Franchise Operations, run the corporate office that sets those standards.

The filing requires the campground management system KOA currently designates (KampSight/K2) plus other technology systems it may determine, and a sole-supplier payment processor with its own payment software and devices, all required in Item 8's own terms.

KOA - North Dakota runs 478 campgrounds — 427 franchised and 51 company-owned — as of the 2025 FDD, with franchised outlets down 1.2% year over year.

Item 8 uses mandatory, designated, and preferred supplier tiers: certain items, including the CMS, koa.com, and payment processing, come from KOA-designated sole suppliers, trademarked merchandise from designated suppliers, and other items from any supplier meeting standards. Franchisees may propose alternatives for approval.

Renewal runs for a term matching whatever KOA is then offering new franchisees, contingent on full compliance, written notice, an upgrade to current standards, satisfied monetary obligations, and a general release — each renewal is a point to revisit vendor contracts.

The embedded PDF viewer below holds KOA - North Dakota's 2025 Franchise Disclosure Document in full, covering the Item 8 supplier mandates described above.

Source

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Operator footprint

Who runs the locations

469 operators run 481 mapped locations. 10 of them are multi-unit. Aggregate counts from the filing; no names.

Operators by units owned

Single-unit459

2–9 units10

Top states by locations

TX	26
CA	25
CO	22
FL	21
NY	19

Ownership

The portfolio behind KOA - North Dakota

single_brand_holdco of KOA.

Sibling brands

Related Lodging brands

Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.