AutotaskKaseya
re fees, which are subject to change, are required to obtain various software programs, and a portion of the fees are payable to us. The Professional Services Automation software (Autotask) fees are d
From the filings
+10.611% units YoYHQ-led decisions
TeamLogic IT
Professional servicesTeamLogic IT requires every franchisee to purchase its core remote monitoring and management software agents from the franchisor and to run other required general third-party licenses such as QuickBooks Online. Across 344 franchised territories with no company-owned locations, that core stack decision runs through TeamLogic IT's headquarters rather than the individual franchisee.
For software vendors selling into US franchise brands.
Live signals
Total units
344
344 franchised
Unit growth YoY
+10.611%
vs prior filing
AUV
—
Item 19, 2026
Royalty
7%
of gross sales
Ad fund
1.2%
national + local
Initial fee
$50K
per unit
Investment range
$110K–$142K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
8.2%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
QuickBooks OnlineIntuit
HNOLOGY FEES Anti-Virus Security electronically by us (8) utilized to remotely access your clients’ (10) $1-$2 network Office Productivity Suite $35 Email Service Fee $25 per user QuickBooks Online $1
Franchisor behaviours
What the franchisor requires
24 requirements the franchisor states in this filing, each in its own words; 3 explicit no's; 7 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesFranchise agreement
Franchisee must purchase and maintain other general third-party software licenses, such as QuickBooks Online with approved chart of accounts.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
Upon our request, you will allow us to have electronic access to most operational aspects of your Business, including client identity, appointments and invoicing.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Franchisee is required to submit to Franchisor a monthly financial statement to include a balance sheet and a profit and loss statement by the 25th day of the month following the end of each month.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
all core remote monitoring and management software agents (RMM agents), within the TeamLogic IT® bundle, must be purchased from and are payable to us.
Is there a franchisee advisory council, association or committee?
YesItem 11
We have an Owners’ Marketing Advisory Council (“OMAC”) for the purpose of consulting our advertising, marketing and sales programs.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 11
These specific licenses may change from time to time as the vendors upgrade/modify their software.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
7870000Item 8
In the year ending December 31, 2025, our derived revenue from these purchases was $7,870,000, approximately 37% of our total revenue of $21,103,000.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We derive revenue, rebates or other material consideration based on the required purchases or leases from your purchase of TeamLogic IT® Managed Services software from us and your purchase of a portion of the software fees from us.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
2Item 8
The required purchase of a laptop, smartphones, and 3 software agents should account for less than 2-5% of all purchases and leases in establishing and operating your business on an ongoing basis, depending on the size of your customer base.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
You may submit names of suppliers whom you would like us to approve.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
Franchisee acknowledges that Franchisor has the absolute right and interest in and to all telephone numbers and directory listings associated with the TeamLogic IT® brand
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Franchisee acknowledges that Franchisor may use this information for internal audit purposes of Franchisee’s Business, and may also conduct on site audits and inspections as well, during reasonable hours upon reasonable notice.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
Franchisor has the right to modify the Brand Standards and Operations Manual at any time by addition, deletion, or other modification.
Must the franchisor approve the franchisee's site or location before opening?
YesFranchise agreement
Franchisee must maintain such business location, approved by Franchisor, throughout the term of the Franchise Agreement.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
Franchisee may not maintain a separate website for Franchisee’s business without prior written approval from Franchisor.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesFranchise agreement
Franchisee is required to spend a minimum of $2,500 a month for local marketing for the entire contract.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
If a majority of the Franchisees in your area want to form an ACA, you must join and contribute dues agreed to by the majority.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
solution, all core remote monitoring and management software agents (RMM agents), within the TeamLogic IT® bundle, must be purchased from and are payable to us.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
all core remote monitoring and management software agents (RMM agents), within the TeamLogic IT® bundle, must be purchased from and are payable to us.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
The Franchise Agreement authorizes us to debit your bank account for Continuing Franchise Fees, Advertising Fees, TeamLogic IT® Managed Services fees, and other fees due.
People
Does the franchisor require minimum staffing levels or specific roles?
YesFranchise agreement
Prior to opening and operating the Business, and at all times during the conduct of the Business, Franchisee must have a minimum of one (1) onsite qualified technician that is certified on our RMM tools.
Point of sale
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesFranchise agreement
Franchisee acknowledges that upon Franchisor’s request, Franchisee will allow Franchisor to have electronic access to most operational aspects of Franchisee’s business through the Professional Services Automation software, including but not limited to client identity, appointments, invoicing, etc.
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesItem 11
utilize this system for, among other things, scheduling of all sales appointments, customer service and repair history.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 6
The additional training fee applies to additional people sent to training by you over and above the 2 provided for in your Franchise Agreement.
The filing answers no to 3 questions
- Does the franchisor charge a fee to evaluate a proposed supplier?Item 8
- Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?Franchise agreement
- Is a minimum grand opening advertising spend required?Item 6
The vendor opportunity at TeamLogic IT
TeamLogic IT runs 344 franchised territories with no company-owned locations, part of Franchise Services' strategic multi-brand portfolio alongside Sir Speedy Printing and PIP Printing. Franchised outlets grew 10.6% year over year. The initial term is 10 years, and the 2026 FDD includes an Item 19 financial performance representation.
Who controls software purchasing
Officers named in the filing include Chairman Don F. Lowe, CEO Richard Lowe, President Dan Shapero, Secretary and CFO Thomas Muller, and EVP and CMO David Robidoux. The mapped operator base runs 103 operators, none of them multi-unit, across roughly 103 located units, led by Florida (19), New Jersey (17), Illinois (14), Georgia (10) and Maryland (10). Because every franchisee buys the same core RMM agent bundle directly from TeamLogic IT, the technology decision for that layer sits at headquarters.
Tech named in the FDD, and what is actually required
Franchisees must purchase core remote monitoring and management software agents from TeamLogic IT itself, and the naming or branding of that Managed Services solution does not change the requirement to buy the agents from the franchisor. Franchisees must also purchase and maintain other general third-party software licenses, such as QuickBooks Online with an approved chart of accounts, and must buy or lease basic computer hardware and software described in Item 11 to serve clients. Software agents can be purchased from an approved supplier upon prior written approval, and a franchisee wanting to use or sell an equivalent RMM tool needs TeamLogic IT's prior written approval, which may require buying the equivalent tool from TeamLogic IT instead. Franchisees must also obtain TeamLogic IT's approved Professional Services Automation software, Autotask, through TeamLogic IT, and must use a multi-factor authentication tool.
Procurement, renewals, and timing
TeamLogic IT's Item 8 model is an approved-supplier list: franchisees must buy the core RMM agents from the franchisor, and Professional Services Automation software carries fees to the franchisor as well. Other items can come from any supplier meeting general criteria, and franchisees may propose an alternate supplier for approval. The initial term is 10 years; renewal requires 6 months' advance written notice, good standing, meeting current qualifications and training, and a $2,000 renewal fee.
How to read the TeamLogic IT FDD
The embedded PDF viewer below holds TeamLogic IT's 2026 Franchise Disclosure Document. Item 11 sets out the computer hardware and software requirements in full; Item 8 covers the approved-supplier rules. Talk to FranCloud for a ranked target list of IT-services franchises with a centrally purchased core tech stack.
Questions vendors ask
TeamLogic IT, answered from the filing
Decisions run through TeamLogic IT's leadership, including CEO Richard Lowe and CFO Thomas Muller; the required core RMM agent bundle is purchased from the franchisor itself, not chosen by individual franchisees.
The FDD requires franchisees to purchase core remote monitoring and management software agents from TeamLogic IT, to obtain its approved Professional Services Automation software (Autotask) through TeamLogic IT, to use a multi-factor authentication tool, and to purchase and maintain other required third-party software licenses such as QuickBooks Online with an approved chart of accounts.
344 territories, all franchised with no company-owned locations, make up the system, including 47 in California and 33 in Florida at the end of 2025.
An approved-supplier list. Franchisees must buy the core RMM agent bundle from the franchisor, though other basic computer hardware and software can come from any supplier meeting general criteria, and franchisees may propose an alternate supplier for the RMM agents.
The initial term runs 10 years, with renewal requiring 6 months' advance notice and a $2,000 renewal fee — a recurring point for revisiting the required RMM agent purchase from the franchisor.
The embedded viewer below holds TeamLogic IT's 2026 Franchise Disclosure Document. Item 11 covers the computer hardware and software requirements; Item 8 covers the approved-supplier rules for RMM agents.
Source
Read the filing itself
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
Tell me when this brand refiles.
We’ll email you the moment TeamLogic IT files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
103 operators run 103 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit103
Top states by locations
| FL | 19 |
|---|---|
| NJ | 17 |
| IL | 14 |
| GA | 10 |
| MD | 10 |
Ownership
The portfolio behind TeamLogic IT
strategic_multibrand of Franchise Services.
Sibling brands
Related Professional services brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.