From the filings

HQ-led decisions

IO Franchising

Professional services

Software purchasing at IO Franchising is driven by a lean HQ team led by President Ryan Harris and VP of Operations Darcy Masciotro, with financial oversight from CFO Hunter Crittenden. The system mandates a specific tech backbone—Yardi Kube for workspace management, POS, and CRM—plus Apple Pay and Google Wallet. With 41 franchised units and a 6% royalty on $601,800 AUV, the addressable market is compact but concentrated, offering a clear target for vendors who align with the mandated stack.

For software vendors selling into US franchise brands.

Live signals

Total units
41
41 franchised
Unit growth YoY
-4.651%
vs prior filing
AUV
$602K
Item 19, 2024
Royalty
6%
of gross sales
Ad fund
3%
national + local
Initial fee
$50K
per unit
Investment range
$228K–$1.52M
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
Claims
from the filing

Ongoing fee load

What the operator pays every month

The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.

9%of gross sales (FY2026)

Ongoing fees: 9% of gross sales (FY2026)Royalty 6%, Ad fund 3%. Total 9% of gross sales. Drawn against a 15% reference scale.

15% reference

Royalty 6%Ad fund 3%

Mandated & recommended tech

The systems vendors compete with

Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.

Apple PayApple
PaymentsItem 11

“credit card vendors” includes, among other things, companies that provide services for electronic payment, such as near field communication vendors (for example, “Apple Pay” and “Google Wallet”). We

FacebookMeta
MarketingItem 11

age, profile or other presence on the Internet, or otherwise advertise on the Internet or any other public computer network in connection with the Center, including any profile on Facebook®, SnapChat®

Google PayGoogle
PaymentsItem 11

“credit card vendors” includes, among other things, companies that provide services for electronic payment, such as near field communication vendors (for example, “Apple Pay” and “Google Wallet”). We

InstagramMeta
MarketingItem 11

net, or otherwise advertise on the Internet or any other public computer network in connection with the Center, including any profile on Facebook®, SnapChat®, Twitter®, LinkedIn®, Instagram®, Pinteres

LinkedInLinkedIn
MarketingItem 11

n the Internet, or otherwise advertise on the Internet or any other public computer network in connection with the Center, including any profile on Facebook®, SnapChat®, Twitter®, LinkedIn®, Instagram

PinterestPinterest
MarketingItem 11

rwise advertise on the Internet or any other public computer network in connection with the Center, including any profile on Facebook®, SnapChat®, Twitter®, LinkedIn®, Instagram®, Pinterest®, YouTube®

SnapchatSnapchat
MarketingItem 11

e or other presence on the Internet, or otherwise advertise on the Internet or any other public computer network in connection with the Center, including any profile on Facebook®, SnapChat®, Twitter®,

TwitterX
MarketingItem 11

presence on the Internet, or otherwise advertise on the Internet or any other public computer network in connection with the Center, including any profile on Facebook®, SnapChat®, Twitter®, LinkedIn®,

Yardi KubeYardi Kube
Industry softwareItem 11

ll be approximately $20,000. We, or the manufacturer, will provide customer support for approved switches, routers, wireless access points, IO required equipment, phone system and Yardi Kube at no add

YouTubeGoogle
MarketingItem 11

ise on the Internet or any other public computer network in connection with the Center, including any profile on Facebook®, SnapChat®, Twitter®, LinkedIn®, Instagram®, Pinterest®, YouTube® or any othe

Franchisor behaviours

What the franchisor requires

31 requirements the franchisor states in this filing, each in its own words; 1 explicit no; 2 questions the text does not settle, which is not a no.

Accounting

Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?

Yes

Franchise agreement

You must establish and maintain, at your own expense, bookkeeping, accounting and data processing systems we designate.

Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?

Yes

Item 11

We (or our designee(s)) have the right to independently access the electronic information and data relating to your Intelligent Office Franchise, and to collect and use your electronic information and data in any manner, including to promote the System and the sale of Intelligent Office Franchises.

Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?

Yes

Franchise agreement

within ten days after the end of each of your fiscal quarters and within 90 days after the end of your fiscal year, a balance sheet and profit and loss statement for the Center that must include, if you are an entity, a balance sheet and profit and loss statement for the entity for that period (the quarterly…

How the franchisor buys

Is the franchisor or an affiliate itself a supplier of required products, services or systems?

Yes

Item 8

We are an approved supplier of our Equipment Package, although you may purchase these items from other approved sources.

Is there a franchisee advisory council, association or committee?

Yes

Item 11

We currently have a franchise advisory council (“Council”) to advise us on advertising policies and other issues that we may request such as new products or services.

Does the franchisor reserve the right to change designated suppliers or systems at any time?

Yes

Item 8

We reserve the right to change the published standards on any approved supplier or any equipment, furniture, fixtures, products, supplies or services used, offered for sale or leased by franchisees on 30 days’ written notice to all franchisees and all approved suppliers.

How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?

0

Item 8

During our last fiscal year, we received $0 in revenue from franchisee purchases of goods, products and services, and other payments as otherwise described in this Item 8.

Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?

Yes

Item 8

We and our affiliates may receive payments from suppliers on account of their dealings with you and other franchisees.

Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?

20

Item 8

We estimate that the costs of your total purchases from designated or approved sources, or according to our standards and specifications, may range from 48% to 63% of the total cost of establishing your Center and from 20% to 35% of the total cost of operating your Center after that time.

Does the franchisor charge a fee to evaluate a proposed supplier?

Yes

Franchise agreement

If you desire to purchase or use an Item from suppliers we have not approved, you must, before purchasing from or otherwise using any supplier, give us a written request to approve the supplier and pay the then-current fee.

Can a franchisee propose a new supplier for the franchisor's approval?

Yes

Item 8

If you want to use any unapproved material, fixture, equipment, furniture or sign, or purchase any items from any supplier that we have not approved and where we have not designated an exclusive source of supply, you must first obtain our approval by notifying us in writing

Communications

Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?

Yes

Franchise agreement

Franchisee hereby irrevocably assigns to IO or its designee the telephone number or numbers and listings, domain names and email addresses issued to Franchisee with respect to each and all of Franchisee’s Intelligent Office Centers.

Data and IT

Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?

Yes

Item 11

You must use an approved credit card and ACH processor, follow all PCI compliance requirements and credit card processing security requirements.

Franchise management

Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?

Yes

Item 11

We may conduct, as we deem advisable in our sole discretion, inspections of the premises and audits of the Center and your operations generally to ensure compliance with our System standards and specifications.

Can the franchisor change the operations manual and brand standards unilaterally?

Yes

Franchise agreement

We reserve the right to revise the Operations Manuals from time to time as we deem necessary to update or change operating and/or marketing specifications.

Must the franchisor approve the franchisee's site or location before opening?

Yes

Item 11

You must secure a Premises that we approve within 180 days of executing your Franchise Agreement for that Center, or we may terminate that Franchise Agreement.

Marketing

Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?

Yes

Item 11

Except as approved in advance in writing by us, you must not establish or maintain a separate website, splash page, profile or other presence on the Internet, or otherwise advertise on the Internet or any other public computer network in connection with the Center, including any profile on Facebook®, SnapChat®…

Is a minimum grand opening advertising spend required?

Yes

Item 11

You are required to spend an Initial Marketing Spend of between $45,000 to $90,000 to promote and advertise the grand opening of your Center, which must be expended over the time period and in the manner, we designate or approve as part of your initial launch marketing plan.

Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?

Yes

Franchise agreement

You must spend during each month during the term, beginning on the Start Date, on local advertising (“Local Advertising Allocation”) based on your current occupancy rates for private offices.

Must the franchisee participate in a customer loyalty or rewards program?

Yes

Item 11

In addition to offering and accepting Intelligent Office gift cards and loyalty cards, you must use any credit card vendors and accept all credit cards and debit cards that we determine.

Operations

Must the franchisee buy products from a designated distributor?

Yes

Franchise agreement

You must purchase all furniture, computers, telephone handsets, office equipment, telecommunications equipment, computer hardware and software, products, services, supplies and materials (“Items”) required for the operation of the Center from us, from our affiliates, or from suppliers we designate or approve.

Must equipment be purchased from designated or approved suppliers?

Yes

Franchise agreement

You must purchase all furniture, computers, telephone handsets, office equipment, telecommunications equipment, computer hardware and software, products, services, supplies and materials (“Items”) required for the operation of the Center from us, from our affiliates, or from suppliers we designate or approve.

Payments

Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?

Yes

Item 11

You must use an approved credit card and ACH processor, follow all PCI compliance requirements and credit card processing security requirements.

Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?

Yes

Item 6

Payment of the Royalties, Marketing Fund Contributions (defined below in Item 11), and the Technology Fee must be made by electronic funds transfer that we initiate.

Must the franchisee participate in a gift card program?

Yes

Item 11

In addition to offering and accepting Intelligent Office gift cards and loyalty cards, you must use any credit card vendors and accept all credit cards and debit cards that we determine.

People

Does the franchisor require minimum staffing levels or specific roles?

Yes

Item 15

You are solely responsible for hiring, firing and supervising all of your employees, including your Coordinator and at least one Intelligent Assistant.

Point of sale

Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?

Yes

Franchise agreement

You must purchase all furniture, computers, telephone handsets, office equipment, telecommunications equipment, computer hardware and software, products, services, supplies and materials (“Items”) required for the operation of the Center from us, from our affiliates, or from suppliers we designate or approve.

Does the franchisor have independent access to the data in the franchisee's POS or computer system?

Yes

Item 11

We (or our designee(s)) have the right to independently access the electronic information and data relating to your Intelligent Office Franchise, and to collect and use your electronic information and data in any manner, including to promote the System and the sale of Intelligent Office Franchises.

Sales and CRM

Must the franchisee use a CRM system designated or approved by the franchisor?

Yes

Franchise agreement

You must comply with our requirements for timely entry of information into the CRM, periodic submission of reports the CRM generates and our full, unlimited access to, and downloading, copying or use of, all the CRM data and all accounting information.

Training

Can the franchisor charge the franchisee for additional, refresher or remedial training?

Yes

Item 11

We may also require that you and your employees attend up to five (5) days of training that is designed to cure a given default or violation of your Franchise Agreement or failure to comply with the operational and other System standards and specifications stated in our Manuals as part of the actions you must…

Is attendance at an annual convention or conference mandatory for the franchisee?

Yes

Item 11

We may schedule and hold an annual conference, as we deem advisable in our sole discretion, to discuss the current state of the System, improvements to the System, hold discussion forums for System franchisees and recognize certain franchisees. In the event we schedule a conference, we may require you to attend for…

The filing answers no to 1 question
  • Must the franchisee participate in a regional advertising cooperative when one exists?Item 11

The vendor opportunity at IO Franchising

IO Franchising operates a compact network of 41 franchised units, all under a single brand with no company-owned locations disclosed in the 2026 FDD. Average unit volume sits at $601,800, and the system collects a 6% royalty. Year-over-year unit growth declined by 4.65%, signaling a period of consolidation rather than rapid expansion. For software vendors, this means the total addressable market is small—41 units—but the concentration of decision-making at HQ simplifies the sales process. The operator base includes 4 multi-unit franchisees, with the remaining 39 operators running single units. Top states are Texas (5), Virginia (4), New Jersey (3), and Florida (3), with a secondary presence in Georgia (2).

Who controls software purchasing

Software purchasing authority rests with a tight HQ team. Ryan Harris, President, and Darcy Masciotro, Vice President of Operations, are the most likely operational buyers. Hunter Crittenden, CFO of Vast, holds the financial reins, while co-founder and CEO Jason Anderson directs sales strategy. No dedicated CIO or CTO is listed in the FDD, suggesting that technology decisions are made by this core group. Vendors should target Harris and Masciotro for operational and platform pitches, with Crittenden as the financial gatekeeper. The absence of a parent company and the small executive roster mean that a single conversation can cover the entire system.

Mandated and current tech stack

The 2026 FDD mandates a specific set of technologies. Yardi Kube serves as the central platform for workspace management, point-of-sale, and CRM. Intelligent Office Center is also mandated, likely handling back-office or member-management functions. On the payments side, Apple Pay and Google Wallet are required, indicating a mobile-first, contactless payment environment. No other POS or operational systems are named, which means the tech stack is relatively narrow and deeply integrated around Yardi. Vendors offering complementary tools—such as analytics, marketing automation, or staff scheduling—must integrate with Yardi Kube to be viable.

Procurement, renewals, and timing

Item 8 of the FDD does not include a procurement extract, so the formal purchasing model—whether designated supplier, approved supplier, or open—is not publicly defined. In practice, the mandated tech list suggests a top-down approach where HQ specifies required vendors. Renewal terms in Item 17 provide a natural entry point for software vendors. Franchisees must give 6 to 12 months’ notice to renew and sign a then-current Franchise Agreement, which may include materially different terms. They must also upgrade or remodel to meet current Operations Manual standards at their own expense. This creates a recurring window where franchisees must reassess their tech stack to comply with updated standards, opening the door for HQ to introduce new mandated or recommended solutions.

How to read the IO Franchising FDD

The full 2026 FDD is embedded below. Key sections for software vendors include Item 11 (franchisor’s obligations), where the mandated tech stack is listed, and Item 17 (renewal, termination, transfer), which outlines the conditions under which franchisees must upgrade systems. Item 1 lists the executive team, clarifying who signs off on technology decisions. Because no parent company is on file, IO Franchising appears independently owned, meaning all procurement authority stays within the disclosed HQ group. For a ranked list of franchise systems that match your software category, connect with FranCloud.

Questions vendors ask

IO Franchising, answered from the filing

President Ryan Harris and VP of Operations Darcy Masciotro lead operations and tech decisions, with CFO Hunter Crittenden overseeing financial approvals. Co-founder Jason Anderson directs sales strategy.
The 2026 FDD mandates Yardi Kube for workspace management, POS, and CRM, plus Intelligent Office Center. Payment processing requires Apple Pay and Google Wallet.
41 franchised units. The operator footprint shows 43 mapped operators, including 4 multi-unit owners, concentrated in TX (5), VA (4), NJ (3), and FL (3).
The FDD does not disclose a specific procurement model in Item 8. Vendors should confirm whether the system uses designated suppliers or an open purchasing framework directly with HQ.
Renewal requires 6–12 months’ notice and signing a then-current agreement, which may include materially different terms. This creates periodic re-evaluation windows for tech vendors.
The 2026 FDD is filed with state franchise regulators. Use the embedded PDF viewer below to review the full document, including Item 11 tech mandates and Item 17 renewal conditions.
Source

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The brands you can actually sell into, from the filings.

Operator footprint

Who runs the locations

41 operators run 43 mapped locations. 2 of them are multi-unit. Aggregate counts from the filing; no names.

Operators by units owned

Single-unit39
2–9 units2

Top states by locations

VA4
TX3
NJ3
FL3
GA2

Ownership

The portfolio behind IO Franchising

strategic_multibrand of Bobcat Holdings Group.

Sibling brands

Related Professional services brands

Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.