ERIS
MandatoryYou must also use the ERIS software currently required by RescueTech or such other software as we designate from time to time.
+30.556% units YoYHQ-led decisions
FRSTeam Fabric Restoration Service Team
Home servicesSoftware purchasing at FRSTeam Fabric Restoration Service Team is controlled at the headquarters level, with a leadership team including CEO Scott Zide and Director of Operations Ceilidh Baertschiger. The franchise system operates 49 total units and mandates a specific, named tech stack. For vendors, this represents a concentrated, 49-unit addressable market with a clear technology mandate.
Mandated & recommended tech
The systems vendors compete with
3 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.
FRSTaid
MandatoryFRSTeam is an authorized user of FRSTaid software and owns the proprietary name “FRSTaid,” but the software is owned and hosted by Cotality, a software company.
FRSTaid 3.0
MandatoryWe will provide you with the use of the FRSTaid 3.0 operating system, which is our software system. Each Franchisee will be required to purchase at least one software license for the FRSTaid 3.0 opera
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close — derived from the corpus by segment and unit count, not a guess.
The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.
VP SalesHead of SalesCROSales Director
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Live signals
Total units
49
47 franchised
Unit growth YoY
+30.556%
vs prior filing
AUV
—
Item 19, 2026
Royalty
6%
of gross sales
Ad fund
2%
national + local
Initial fee
$65K
per unit
Investment range
$139K–$554K
all-in, Item 7
Procurement
Approved supplier
from the filing
The vendor opportunity at FRSTeam
FRSTeam Fabric Restoration Service Team is a home services franchise with headquarters in Georgia. The system comprises 49 total units—47 franchised and 2 company-owned—and showed a year-over-year unit growth rate of 30.556%. For software vendors, the addressable market is exactly 49 locations. The franchisor collects a 6.0% royalty and signs franchisees to an initial 10-year term. Average unit volume is not disclosed in the most recent FDD.
Who controls software purchasing
The buying center at FRSTeam sits firmly at headquarters. The leadership team named in the 2026 FDD includes Scott Zide, Chief Executive Officer, and Ceilidh Baertschiger, Director of Operations. Additional executives are Jeff Waters, Brand President; Holly Murry, Director of Franchise Development; and Kristin Johnston, Director of National Sales. With a small corporate team and no mapped operator footprint indicating decentralized purchasing power, vendors should route all outreach through this HQ group. The Director of Operations is the most likely operational technology buyer.
Mandated and current tech stack
FRSTeam mandates a specific, named technology stack for all franchisees. The 2026 FDD lists three required systems: ERIS, FRSTaid, and FRSTaid 3.0. This is a closed environment. Any vendor selling adjacent or replacement software must be prepared to demonstrate integration capability with these mandated platforms or make a compelling case for displacement at the franchisor level. There is no indication of optional or recommended-only technology in the available data.
Procurement, renewals, and timing
The FDD does not include an Item 8 procurement extract, so the formal supplier designation process—whether designated, approved, or open—is not publicly specified. Vendors should clarify this directly. On timing, the initial franchise agreement runs for 10 years. Franchisees in good standing may renew for up to two additional 5-year terms. Renewal requires six months' written notice, correction of any deficiencies, completion of mandated upgrades, and signing the then-current agreement, which may differ materially from the original. These renewal inflection points, combined with the brand's recent 30% unit growth, suggest a system in expansion mode where new location openings create additional software onboarding events.
How to read the FRSTeam FDD
The Franchise Disclosure Document is the single most important research asset for any vendor evaluating a franchise prospect. For FRSTeam, the 2026 filing contains the unit counts, executive roster, mandated technology list, and renewal terms cited throughout this page. The embedded viewer below provides the full document. Focus your review on Item 11 (franchisor's obligations) for tech mandates, Item 1 for the leadership team, and Item 17 for renewal and transfer triggers that can open software evaluation windows. For a ranked target list of franchise brands matched to your software category, FranCloud can help.
Questions vendors ask
FRSTeam Fabric Restoration Service Team, answered from the filing
The buying center includes CEO Scott Zide and Director of Operations Ceilidh Baertschiger. With mandated systems and a small HQ team, purchasing decisions are centralized at the corporate level.
The 2026 FDD mandates three systems: ERIS, FRSTaid, and FRSTaid 3.0. These are required for all franchisees, indicating a locked-down, franchisor-controlled technology environment.
FRSTeam has 49 total units, comprising 47 franchised locations and 2 company-owned outlets. The brand operates in the home services segment.
The FDD does not disclose a specific procurement model in the available extract. Vendors should inquire directly about designated versus approved supplier status during discovery.
Initial franchise terms are 10 years, with two additional 5-year renewal options. Renewals require six months' notice, creating potential windows for tech re-evaluation tied to these cycles.
The 2026 FDD is filed with state franchise regulators. You can read the full document using the embedded PDF viewer below.
Source
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment FRSTeam Fabric Restoration Service Team files a new annual FDD — usually the freshest signal of a vendor change.
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Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.