FRSTeam Fabric Restoration Service Team

The vendor opportunity at FRSTeam

FRSTeam Fabric Restoration Service Team is a home services franchise with headquarters in Georgia. The system comprises 49 total units—47 franchised and 2 company-owned—and showed a year-over-year unit growth rate of 30.556%. For software vendors, the addressable market is exactly 49 locations. The franchisor collects a 6.0% royalty and signs franchisees to an initial 10-year term. Average unit volume is not disclosed in the most recent FDD.

Who controls software purchasing

The buying center at FRSTeam sits firmly at headquarters. The leadership team named in the 2026 FDD includes Scott Zide, Chief Executive Officer, and Ceilidh Baertschiger, Director of Operations. Additional executives are Jeff Waters, Brand President; Holly Murry, Director of Franchise Development; and Kristin Johnston, Director of National Sales. With a small corporate team and no mapped operator footprint indicating decentralized purchasing power, vendors should route all outreach through this HQ group. The Director of Operations is the most likely operational technology buyer.

Mandated and current tech stack

FRSTeam mandates a specific, named technology stack for all franchisees. The 2026 FDD lists three required systems: ERIS, FRSTaid, and FRSTaid 3.0. This is a closed environment. Any vendor selling adjacent or replacement software must be prepared to demonstrate integration capability with these mandated platforms or make a compelling case for displacement at the franchisor level. There is no indication of optional or recommended-only technology in the available data.

Procurement, renewals, and timing

The FDD does not include an Item 8 procurement extract, so the formal supplier designation process—whether designated, approved, or open—is not publicly specified. Vendors should clarify this directly. On timing, the initial franchise agreement runs for 10 years. Franchisees in good standing may renew for up to two additional 5-year terms. Renewal requires six months' written notice, correction of any deficiencies, completion of mandated upgrades, and signing the then-current agreement, which may differ materially from the original. These renewal inflection points, combined with the brand's recent 30% unit growth, suggest a system in expansion mode where new location openings create additional software onboarding events.

How to read the FRSTeam FDD

The Franchise Disclosure Document is the single most important research asset for any vendor evaluating a franchise prospect. For FRSTeam, the 2026 filing contains the unit counts, executive roster, mandated technology list, and renewal terms cited throughout this page. The embedded viewer below provides the full document. Focus your review on Item 11 (franchisor's obligations) for tech mandates, Item 1 for the leadership team, and Item 17 for renewal and transfer triggers that can open software evaluation windows. For a ranked target list of franchise brands matched to your software category, FranCloud can help.