Z!Eats

The vendor opportunity at Z!Eats

Z!Eats is a quick-service restaurant brand based in Florida with 36 total units—35 franchised and 1 company-owned. The chain’s unit count declined by 28.6% year-over-year, signaling contraction that may affect technology investment cycles. For software vendors, the addressable market is limited to those 35 franchised locations, all of which operate under a centralized purchasing structure. The brand’s 2025 Franchise Disclosure Document mandates a point-of-sale system, making POS compliance a hard requirement for franchisees and a potential entry point for adjacent solutions.

Average unit volume is not disclosed in the most recent FDD. The royalty rate is 6.0% of gross sales, but the initial term length is not stated. These gaps mean vendors must rely on direct discovery to model deal size and contract duration.

Who controls software purchasing

Purchasing authority sits at headquarters. The 2025 FDD lists five executives: CEO and President Bryan Kelly Roddy, CFO and Secretary/Treasurer Alain Souligny, COO Lauriena Borstein, Chief Growth Officer Steve Corp, and Chief Marketing Officer Joel Bulger. No chief information or technology officer is named, so the CFO and COO are the most likely decision-makers for operational and financial software. The CEO’s involvement is probable given the chain’s small size. Vendors should direct initial outreach to Alain Souligny for financially oriented tools and Lauriena Borstein for operations platforms.

Mandated and current tech stack

The only mandated technology disclosed in the 2025 FDD is a point-of-sale system. The specific vendor is not named in the document. No other operational, marketing, or back-office systems are listed as required or recommended. This narrow mandate suggests the brand may be open to pitches for inventory management, labor scheduling, online ordering, or loyalty platforms—provided they integrate with the existing POS. Because the POS vendor is unnamed, vendors should ask during discovery which system is in place to assess integration feasibility.

Procurement, renewals, and timing

Procurement rules are not disclosed. The 2025 FDD contains no extract for Item 8, so it is unknown whether Z!Eats uses designated suppliers, an approved-supplier list, or an open procurement model. Similarly, Item 17 provides no renewal signals, and the initial franchise term is not stated. This lack of transparency makes it difficult to predict contract windows. The recent 28.6% unit decline may freeze new software spending, but it could also create urgency for efficiency tools. Vendors should monitor leadership changes and franchisee sentiment for timing cues.

How to read the Z!Eats FDD

The 2025 Franchise Disclosure Document is the primary source for understanding Z!Eats’s technology mandates, purchasing structure, and contractual terms. Key sections for software vendors include Item 1 (executives), Item 8 (procurement restrictions), Item 11 (mandated systems), and Item 17 (renewal and termination). Because several items are silent, direct conversations with HQ will be necessary to fill gaps. The full FDD is embedded below for your review. For a ranked target list of franchise brands aligned with your software category, FranCloud can help.