Twin Peaks

The vendor opportunity at Twin Peaks

Twin Peaks operates 108 sports-bar restaurants across the United States, with a mix of 74 franchised and 34 company-owned locations. The system generated an average unit volume of $5,595,886 in the most recent reporting period, reflecting a high-revenue-per-location model that can support sophisticated technology investments. Year-over-year unit growth stands at 5.7%, signaling a slow but steady expansion trajectory that creates incremental new-location deployment opportunities for software vendors.

The brand is independently owned, with no parent company on file, meaning technology decisions are made entirely within the Twin Peaks corporate structure. For a software vendor, the primary addressable market is the 74 franchised locations, though winning a corporate mandate could also open the 34 company-owned units. The operator footprint is not mapped in our corpus, so multi-unit operator concentration is unknown.

Who controls software purchasing

Technology purchasing authority sits at the headquarters level. The 2026 FDD lists Andrew A. Wiederhorn as Chief Executive Officer, President, and Director of FAT, and Roger Gondek as Chief Operating Officer and President. Scott Gray serves as Chief Financial Officer and Treasurer. No Chief Information Officer or Chief Technology Officer is named in the filing, which suggests that operational and financial leadership—specifically the COO and CFO—are the likely decision-makers for software evaluation and procurement. Legal review would involve Allen Z. Sussman, Chief Legal Officer, or Warren Christiansen, Deputy General Counsel and Senior Franchise Counsel.

Vendors should prepare to engage the C-suite directly. The absence of a dedicated technology executive means the buying center is compact and likely requires a clear ROI narrative that speaks to operational efficiency and unit-level economics.

Mandated and current tech stack

The only technology system explicitly mandated in the 2026 FDD is the Aloha point-of-sale system by NCR Voyix. This is a franchise-wide requirement, meaning every location—franchised and company-owned—runs on Aloha. For software vendors, this creates a clear integration target. Any solution that needs to sit on top of, or connect to, the POS must be compatible with the NCR Voyix ecosystem.

No other mandated or recommended technology platforms—such as back-office, labor scheduling, inventory management, or loyalty—are disclosed in the FDD. This does not mean those systems are absent; it means the franchisor has not chosen to mandate them in the disclosure document. Vendors in adjacent categories should investigate the current stack through discovery calls, as there may be incumbent solutions in place that are not publicly documented.

Procurement, renewals, and timing

The FDD does not include an Item 8 procurement signal, so the franchisor's approach to designated versus approved suppliers for technology is not publicly disclosed. This lack of transparency means vendors must clarify during the sales process whether Twin Peaks restricts franchisees to specific vendors or allows open purchasing.

Franchise agreements carry a 15-year initial term. Renewal conditions are detailed in Item 17 and include a requirement to sign the then-current form of franchise agreement, which may be materially different from the original. Franchisees must also pay a $25,000 successor fee, complete required upgrades to meet current standards, and provide a general release. These renewal triggers create a natural inflection point where franchisees may be required to adopt new technology standards as a condition of renewal. Vendors should monitor franchise agreement expiration cycles to time their outreach.

How to read the Twin Peaks FDD

The Twin Peaks 2026 Franchise Disclosure Document is the foundational source for understanding the franchisor's technology mandates, procurement rules, and decision-making structure. Item 11 details the mandated Aloha POS requirement. Item 17 outlines the renewal conditions that can force technology upgrades. The executive roster in Item 1 identifies the individuals who control purchasing. For vendors, the FDD is not just a legal document—it is a sales intelligence asset. Review the embedded PDF below to extract additional signals that can sharpen your pitch. When you are ready to prioritize franchise brands by technology fit and buying authority, FranCloud can help you build a ranked target list.