Tide Cleaners

Item 11

We will have unlimited, independent access to all of the information and data in the Computer System, and you acknowledge that we may access customer data that the Computer System uses or generates.

Franchise agreement

(b) within fifteen (15) days after the end of each calendar month, the operating statements, financial statements, statistical reports, purchase records, and other information we request regarding you and the Outlet covering the previous calendar month and the fiscal year to date;

Franchise agreement

The designated supplier may be us, one of our affiliates, or a designated third party.

Item 11

We have a Franchise Advisory Council (“FAC”) as a formal channel of communication between us and the franchise system.

Franchise agreement

We reserve the right at any time and from time to time to approve specifications or suppliers and distributors of the above products that meet our reasonable standards and requirements.

Item 8

We estimate that approximately 50% to 75% of your overall purchases and leases in establishing and operating the Outlet will be made from approved or designated suppliers or in accordance with our specifications or requirements.

Item 8

We may charge you or the supplier a reasonable fee for the evaluation (not to exceed the reasonable cost of the inspection and the actual cost of the test) and will make a decision within a reasonable time (no more than 180 days).

Item 8

upon your written request to us, we may qualify the supplier you request as an approved supplier after we evaluate and verify the supplier’s capabilities as described further below.

Franchise agreement

customer service programs, reward programs, mystery shopper programs, and customer complaints and resolution programs (including reimbursing dissatisfied customers for their reasonable costs of patronage at the Outlet and participating in other customer-satisfaction programs in the manner we periodically specify)

Franchise agreement

we and our designated agents or representatives may at all times and without prior notice to you: (1) inspect the Outlet; (2) photograph the Outlet and observe and record the Outlet’s operation for consecutive or intermittent periods we deem necessary;

Item 11

We may modify the Manual periodically to reflect changes in System Standards.

Item 12

You will operate the Outlet at a specific location that we first must approve as the franchised location (“Franchised Location”).

Item 11

You may not develop, maintain, or authorize any website that mentions or describes you or the Outlet or displays any of the Marks.

Item 11

You must spend at least the minimum sum that we specify (currently $35,000 for the first Plant Store in a new market where you do not operate any Tide Cleaners Outlets, $20,000 for a subsequent Plant Store or Drop Store in an existing market where you already operate at least one Tide Cleaners Outlet, or $7,500 for a…

Item 11

In addition to your Fund contributions and your New Store Marketing Expense, you currently must spend at least 1% of the Outlet’s Net Sales to advertise and promote your Outlet (the “Local Advertising Expenditures”).

Franchise agreement

customer service programs, reward programs, mystery shopper programs, and customer complaints and resolution programs (including reimbursing dissatisfied customers for their reasonable costs of patronage at the Outlet and participating in other customer-satisfaction programs in the manner we periodically specify)

Item 11

We will require all Tide Cleaners Outlets in the ACA to participate in a Cooperative Program if one is established in that ACA.

Item 8

You currently must acquire the following items (as applicable) for the Outlet only from suppliers that we designate: (1) project management services related to the Outlet’s development, as we further describe below; (2) certain Proprietary Products and Proprietary Processes, as we further describe below; (3) the…

Item 8

You currently must acquire the following items (as applicable) for the Outlet only from suppliers that we designate: (1) project management services related to the Outlet’s development, as we further describe below; (2) certain Proprietary Products and Proprietary Processes, as we further describe below; (3) the…

Item 6

Before your Outlet opens, you must sign and deliver to us the documents we require authorizing us to automatically debit your business checking account (the “Account”) for the Royalties, Fund Contributions, and other amounts due under the Franchise Agreement and for your purchases from us and/or our affiliates.

Item 15

ITEM 15 OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS Franchise Agreement You must appoint one of your owners to be your “Managing Owner” who will be responsible for overseeing and supervising the operation of the Outlet.

Item 11

You must acquire the Computer System, certain software downloads, and the point-of-sale system from our designated supplier.

Item 11

We will have unlimited, independent access to all of the information and data in the Computer System, and you acknowledge that we may access customer data that the Computer System uses or generates.

Item 11

If we conduct an assessment and your Outlet does not meet our operating standards and requirements, then in addition to your agreement to remedy all of the deficiencies found, we will have the right to conduct additional assessments and to conduct additional training for you at your Outlet, and you agree to pay our…

Item 11

you must send at least two representatives (which can be your Managing Owner and one of your manager-level employees) to attend any convention and meetings at locations we designate.