HQ-led decisions

Steel Coated Floors

Personal services

Software purchasing at Steel Coated Floors is directed by a lean HQ team that includes Chief Technical Officer Manual Cypers and Chief Operating Officer Mitchell Cypers. The franchise already mandates QuickBooks and QuickBooks Online by Intuit Inc. for its 9-unit system, creating a narrow but defined addressable market for complementary tools. With an AUV above $1 million and a 10-year initial term, vendors targeting this brand must align with a tech stack that starts with Intuit’s accounting ecosystem.

Mandated & recommended tech

The systems vendors compete with

2 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.

QuickBooksIntuit Inc.
Mandatory
AccountingItem 11

you will also be required to purchase approved accounting software for your Computer System, such as QuickBooks Online®

QuickBooks OnlineIntuit Inc.
Mandatory
AccountingItem 11

you will also be required to purchase approved accounting software for your Computer System, such as QuickBooks Online®

Who buys here

The buyer at this brand

The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close — derived from the corpus by segment and unit count, not a guess.

Sales LeaderSingle 1 19

The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.

OwnerCEOPresidentPrincipal
  1. With 298 active personal services brands, I can't see which ones are growing or have the tech gaps my product fills, so I waste weeks chasing the wrong targets.A rep burning 10 hours/week on manual research at $50/hr loses $26,000/year. FranCloud's fit_scoring and corpus_search surface high-fit brands in seconds, reclaiming that time for selling.
  2. 68.6% of brands mandate no accounting system, meaning 93 brands are ripe for displacement, but I lack the unit-count and financial context to prioritize them.Focusing on the wrong 10 brands costs a rep 2+ deals per quarter. FranCloud's fit_scoring layers AUV and unit growth onto tech gaps, so reps chase only the 93 with real revenue potential.
  3. Even when I know which brands to target, I can't get reliable decision-maker contacts for the 277 brands with disclosed unit counts.SDRs spend 5+ hours/week hunting contacts. FranCloud's contact_enrichment delivers verified contacts in-line, saving 260 hours/year per rep and adding 15% more meetings.

Live signals

Total units
9
8 franchised
Unit growth YoY
0%
vs prior filing
AUV
$1.01M
Item 19, 2025
Royalty
3.5%
of gross sales
Ad fund
1%
national + local
Initial fee
$59K
per unit
Investment range
$123K–$174K
all-in, Item 7
Procurement
Franchisor controlled
from the filing

The vendor opportunity at Steel Coated Floors

Steel Coated Floors operates a compact franchise system of 9 units—8 franchised and 1 company-owned—with an average unit volume of $1,007,018. The brand sits in the personal services segment and is headquartered in Michigan. For software vendors, the immediate addressable market is small by unit count, but the economics per location are material: each franchisee runs a six-figure-revenue operation on a 10-year initial term with a 3.5% royalty. That structure means operators have both the incentive and the runway to invest in tools that improve efficiency or compliance.

Because the system is independently owned with no parent company on file, the franchisor itself is the sole gatekeeper for any system-wide technology mandates. Vendors should approach this as a concentrated, HQ-driven sale rather than a distributed, multi-operator procurement.

Who controls software purchasing

The 2025 Franchise Disclosure Document names three executives in Item 1: Gregory Longe (CEO), Mitchell Cypers (Chief Operating Officer), and Manual Cypers (Chief Technical Officer). For a software vendor, the Chief Technical Officer is the most direct entry point. Manual Cypers is listed as the CTO, and in a system of this size, that role typically owns vendor evaluation, integration decisions, and the tech roadmap. The COO, Mitchell Cypers, likely influences any tool that touches daily operations or franchisee compliance. There are no additional operator-level buyers mapped in our corpus, which reinforces the HQ-centric purchasing dynamic.

Mandated and current tech stack

Item 11 of the 2025 FDD mandates two systems: QuickBooks and QuickBooks Online, both by Intuit Inc. No other POS, CRM, scheduling, or industry-specific platforms are named as required. That creates a clear integration surface for vendors selling tools that sit alongside or on top of QuickBooks—think reporting, payroll, inventory, or customer management that syncs with Intuit’s ecosystem. The absence of a mandated operational stack also means the franchisor may be open to standardizing additional software if a vendor can demonstrate value across all 9 units.

Procurement, renewals, and timing

Item 8 of the FDD contains no extract describing designated or approved suppliers. In practical terms, that signals an open procurement environment: franchisees are not forced to buy from a specific vendor list, and the franchisor has not published a preferred purchasing program. For a software vendor, this means you can pitch either HQ or individual franchisees directly, though HQ endorsement will be critical for any system-wide adoption.

Renewal timing is the most structured window for technology change. Under Item 17, franchisees must provide written notice between 6 months and 1 year before the end of their 10-year term. To renew, they must sign the then-current franchise agreement, pay a $10,000 Successor Franchise Fee, refurbish the business to current standards, and comply with updated training and qualifications. That forced upgrade moment is when franchisees are most likely to evaluate new software—either because the franchisor requires it or because they are already reinvesting in the business. Vendors should map the initial sale dates of the 8 franchised units to back into likely renewal windows.

How to read the Steel Coated Floors FDD

The full 2025 FDD is embedded below. It is the definitive source for the numbers and terms cited on this page. When you review it, pay particular attention to Item 11 (mandated systems), Item 8 (procurement restrictions), and Item 17 (renewal conditions). Those three sections define the technology buying environment more than any third-party summary. If you sell software into franchise systems, FranCloud can help you identify which brands match your integration requirements and buying-center profile—and rank them by fit.

Questions vendors ask

Steel Coated Floors, answered from the filing

The 2025 FDD lists Manual Cypers (Chief Technical Officer) and Mitchell Cypers (Chief Operating Officer) as key executives, making them the likely buying center for technology decisions.
The FDD mandates QuickBooks and QuickBooks Online by Intuit Inc. No POS or additional operational systems are named as required in the current disclosure.
The system has 9 total units: 8 franchised and 1 company-owned, all operating under the Steel Coated Floors brand as of the 2025 FDD.
Item 8 of the 2025 FDD does not disclose a designated or approved supplier list, suggesting an open procurement model with no franchisor-mandated purchasing channels on file.
Franchisees must give renewal notice 6–12 months before the 10-year term ends. With a $10,000 successor fee and refurbishment requirements, renewal periods are the most predictable evaluation windows.
The 2025 FDD is filed with state franchise regulators. You can review the full document using the embedded PDF viewer below to verify all cited facts directly.
Source

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Steel Coated Floors2025 FDDView only
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