100% CHIROPRACTIC

The vendor opportunity at 100% Chiropractic

100% Chiropractic operates 117 locations, 111 of which are franchised, with six company-owned units. The system posted an average unit volume of $780,447 and grew its unit count by 24.7% year-over-year, signaling an active expansion cycle. For software vendors, that means a growing base of new franchisees who must adopt the mandated tech stack from day one — and an existing base of 111 operators who may need upgrades, integrations, or adjacent tools that work with the mandated systems.

The franchise is part of 100 Percent Franchise Holdings, LLC, and is headquartered in Texas. Its operator footprint is entirely single-unit: 115 mapped operators run roughly 115 located units, with no multi-unit franchisees. That structure concentrates purchasing influence at the franchisor level, since individual operators are unlikely to have independent procurement authority for core systems.

Who controls software purchasing

The 2024 FDD lists five key executives in Item 1. Co-founder and CEO Dr. Jason Helfrich chairs the board and is the most senior decision-maker. Co-founder and CFO Vanessa Helfrich serves as Secretary and Director, putting her at the center of financial and operational software decisions. The remaining executives — Dr. Narmda Kumar (Senior Director of Chiropractor/Doctor Recruiting), Cristian Weiser (Chief Marketing Officer), and Dr. Brandon Livingood (Chief Development Officer) — oversee recruiting, marketing, and development, respectively. No CIO, CTO, or VP of IT is named, which suggests that technology purchasing flows through the CEO and CFO.

For a vendor, the pitch runs through Dr. Jason Helfrich and Vanessa Helfrich. The marketing and development chiefs may influence tools in their domains, but the FDD’s executive roster points to a tight, founder-led buying center.

Mandated and current tech stack

The 2024 FDD mandates three systems: QuickBooks by Intuit Inc., QuickBooks Online by Intuit Inc., and The Platform. QuickBooks and QuickBooks Online cover accounting and financial management, while The Platform is the operational backbone — though the FDD does not specify its exact function, it is likely the practice management or EHR system given the chiropractic vertical.

No other vendors or systems are named as mandated or recommended in the FDD. That leaves clear whitespace for complementary software: patient engagement, scheduling, billing optimization, analytics, compliance, or marketing automation that integrates with QuickBooks and The Platform. Vendors who can demonstrate a pre-built integration or a frictionless data handshake with those three systems will have a shorter path to adoption.

Procurement, renewals, and timing

Item 8 of the 2024 FDD does not extract any procurement signal, meaning the franchise does not publicly disclose a designated supplier list, approved vendor program, or group purchasing arrangement. In practice, that often means the franchisor evaluates and endorses tools on a case-by-case basis, with franchisees required to use whatever the system mandates.

Renewal terms in Item 17 offer a timing hook. Franchisees must give notice of intent to renew between 12 and 24 months before their 10-year initial term expires. They must sign a new Franchise Agreement in the then-current form, which may include materially different terms — including new technology mandates. For a vendor, that creates a predictable window: as franchisees approach renewal, the franchisor can introduce updated tech requirements, and new franchisees signing on during the current growth wave must adopt the stack immediately.

With 24.7% unit growth and a 10-year term cycle, the system is adding roughly 20-plus new units annually. Each new unit is a greenfield deployment of the mandated stack, and each renewal cycle is a chance for the franchisor to revise its tech requirements.

How to read the 100% Chiropractic FDD

The 2024 Franchise Disclosure Document is the definitive source for 100% Chiropractic’s legal and operational structure. It contains the audited financials, the franchise agreement, the list of current and former franchisees, and the Item 11 technology mandates referenced here. The embedded PDF viewer below lets you search and review the full document. Pay particular attention to Item 11 for the complete list of mandated systems, Item 1 for the executive team and any litigation history, and Item 17 for renewal conditions that can signal when technology contract windows may open. If you sell software into franchise systems, the FDD is your primary research asset — and FranCloud can help you build a ranked target list from it.