The Joint Chiropractic

Item 11

We have independent unlimited access to all of this data and there are no contractual limits imposed on our access.

Franchise agreement

No later than the 30th day of each month, you must prepare and send us: (a) a profit and loss statement and balance sheet for the preceding calendar month; and (b) a year-to- date profit and loss statement and balance sheet.

Item 8

We are currently the exclusive designated supplier for: (a) the clinic design services provided in exchange for the clinic design fee; and (b) our proprietary office management software that we license to you as part of the Technology Fee.

Item 11

The NFAB (discussed further below) is a franchisee advisory council that advises us on marketing and advertising matters, among other things.

Item 11

We may change the components of the Technology Systems from time to time, including your computer system.

Item 8

During that year, we received $6,614,846 in revenue as a result of purchases or leases made by company-owned and franchised Clinics of goods and services from designated or approved suppliers (including purchases from us, Technology Fees, clinic design fees and supplier rebates), which represents 5.6% of our total…

Item 8

We may receive rebates, payments or other material benefits from suppliers based on franchisee purchases and we have no obligation to pass them on to our franchisees or use them in any particular manner.

Item 8

We estimate nearly 30% of the total purchases and leases to establish your Clinic and 15% of ongoing operating expenses will consist of source-restricted goods or services, as further described below.

Item 8

If you wish to purchase or lease a source-restricted item from a non-approved supplier, you must send us a written request for approval and submit all additional information we request.

Item 11

You are responsible for knowing and complying with PCI DSS, as updated from time to time.

Franchise agreement

For quality control purposes we may: (a) periodically inspect your Clinic in accordance with §7.4 and §17.1; (b) engage the services of a “mystery shopper” or quality assurance firm to inspect your Clinic; and/or (c) implement patient satisfaction surveys or comparable programs, in which case you must provide your…

Franchise agreement

We can modify the Manual at any time.

Item 11

You must identify and obtain our acceptance of the site for your Clinic.

Item 11

Under current policy you may not: (a) develop, host, or otherwise maintain any website (other than the local webpage we provide) or other digital presence relating to your Clinic, including any website bearing our Marks;

Item 11

You must spend a minimum of $20,000 on approved local marketing and advertising activities in accordance with your approved grand opening marketing plan.

Item 11

Commencing with your Clinic’s opening date, you must spend a monthly amount equal to or greater than your Local Advertising Commitment on approved local advertising.

Franchise agreement

You must fully participate and implement all required loyalty, rewards and other affinity programs designed to increase customer loyalty, generate new customers or improve overall demand for and utilization of the services offered by Clinics.

Item 11

If your Clinic is located within a region subject to an advertising cooperative you must: (a) participate in the cooperative according to its rules and procedures and abide by its decisions; and (b) pay a cooperative advertising fee.

Item 8

All chiropractic and other professional equipment and supplies must meet our standards and specifications and be purchased only from suppliers we designate or approve.

Item 8

You must use the credit card processing company we designate.

Item 6

You must sign an ACH Authorization Form (attached to the Franchise Agreement as ATTACHMENT "E") permitting us to electronically debit your designated bank account for all amounts owed to us and our affiliates (other than fees due less than 15 days after signing the Franchise Agreement).

Franchise agreement

You must participate in any gift card program we establish and honor all gift cards, even if purchased from us or another Clinic.

Item 15

At all times during normal business hours, either the Managing Owner or a trained General Manager must be present at the Clinic to provide onsite management and supervision.

Item 8

Your employees must wear the uniforms we require.

Item 8

We currently require that you license our proprietary office management software (which also serves as your point-of-sale system and electronic health records management system) exclusively from us.

Item 11

We have independent unlimited access to all of this data and there are no contractual limits imposed on our access.