HQ-led decisions

Radisson

Lodging

Software purchasing control at Radisson is heavily centralized through its franchisor, Choice Hotels International, which mandates a specific, proprietary technology stack. The addressable market for vendors is limited to 40 franchised locations, as the brand operates 46 total units with 6 company-owned. Key decision-makers include executives like Dominic E. Dragisich, EVP of Operations and Chief Global Brand Officer, and Scott E. Oaksmith, CFO.

Mandated & recommended tech

The systems vendors compete with

4 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.

Choice’s property management systems
Mandatory
Industry softwareItem 11

The Upscale Immersion Program includes information and training on critical elements of operating a hotel including information on Choice’s property management systems

Choice’s proprietary intranet site
Mandatory
Proprietary systemItem 11

The Upscale Immersion Program includes information and training on critical elements of operating a hotel including information on Choice’s property management systems, our proprietary intranet site

ChoiceConnect
Mandatory
Proprietary systemItem 11

you may view the current Rules and Regulations at our proprietary intranet site, ChoiceConnect

ChoiceNow
Mandatory
Proprietary systemItem 11

approved in writing by us ... or through ChoiceNow

Amadeus
Industry softwareItem 11

travel reservation systems such as Amadeus

Choice Privileges Loyalty Program
LoyaltyItem 11

3.5% on the Choice Privileges Loyalty Program

Galileo
Industry softwareItem 11

travel reservation systems such as Amadeus, Galileo

SABRE
Industry softwareItem 11

travel reservation systems such as Amadeus, Galileo, SABRE

Worldspan
Industry softwareItem 11

travel reservation systems such as Amadeus, Galileo, SABRE and Worldspan

Live signals

Total units
46
40 franchised
Unit growth YoY
-13.043%
vs prior filing
AUV
Item 19, 2026
Royalty
6%
of gross sales
Ad fund
3%
national + local
Initial fee
$75K
per unit
Investment range
$9.49M–$55.27M
all-in, Item 7
Procurement
from the filing

The vendor opportunity at Radisson

Radisson presents a small and contracting addressable market for software vendors, with 40 franchised units out of a total of 46 locations. The brand experienced a year-over-year unit decline of 13.043%, a critical factor for vendors assessing total contract value potential. The franchisor is headquartered in Maryland. There is no parent company on file, and the operator footprint shows no multi-unit operators mapped in our corpus, suggesting a fragmented owner base despite centralized tech control.

Who controls software purchasing

Purchasing power is concentrated at the franchisor level. The 2026 FDD lists Patrick S. Pacious as Director, President and CEO, with Dominic E. Dragisich serving as Executive Vice President, Operations and Chief Global Brand Officer. Scott E. Oaksmith holds the Chief Financial Officer title. For a software vendor, the most relevant buying center contacts are likely Mr. Dragisich for operational technology and Mr. Oaksmith for financial approvals. Patrick J. Cimerola (Chief Human Resources Officer) and David A. Pepper (Chief Development Officer) round out the named executive team.

Mandated and current tech stack

The technology environment is strictly controlled. The FDD mandates ChoiceConnect and ChoiceNow, alongside Choice’s proprietary property management systems and a proprietary intranet site. For distribution and reservations, the brand relies on Amadeus, Galileo, and SABRE. The Choice Privileges Loyalty Program is also mandated. This closed ecosystem leaves little room for third-party point-of-sale or property-management replacements, though ancillary services not conflicting with these mandates may find a narrow path in.

Procurement, renewals, and timing

Procurement signals are thin in the available data. Item 8, which typically outlines designated supplier requirements, did not yield an extract in our corpus. Similarly, Item 17 renewal terms and the initial franchise term length are not disclosed. The royalty fee is 6.0%. Average unit volume (AUV) is not available. Given the negative unit growth, vendors should anticipate that any new software adoption would likely be a top-down mandate from the Choice Hotels leadership team rather than a grassroots, franchisee-led movement.

How to read the Radisson FDD

The 2026 Franchise Disclosure Document provides the legal and operational blueprint for the brand. Reviewing Item 1 confirms the executive team listed above. Item 11 details the mandated technology stack, which is the primary barrier to entry for outside software vendors. Because specific procurement rules in Item 8 and renewal windows in Item 17 are not extracted here, vendors should scrutinize those sections directly in the embedded document to identify any narrow exceptions or approved vendor processes. For a ranked target list of franchise brands with more accessible tech stacks, talk to FranCloud.

Questions vendors ask

Radisson, answered from the filing

The FDD lists Dominic E. Dragisich (EVP, Operations and Chief Global Brand Officer) and Scott E. Oaksmith (CFO) as key executives. Given the mandated tech stack, purchasing decisions are centralized at the franchisor level.
The FDD mandates ChoiceConnect, ChoiceNow, Choice’s proprietary property management systems, and Choice’s proprietary intranet site. Global distribution is handled via Amadeus, Galileo, and SABRE.
There are 46 total units, consisting of 40 franchised locations and 6 company-owned locations. Year-over-year unit growth is -13.043%.
Specific procurement restrictions from Item 8 are not disclosed in the most recent FDD. However, the extensive list of mandated systems suggests a highly restrictive, designated-supplier model controlled by the franchisor.
The initial term length and Item 17 renewal signals are not disclosed in the most recent FDD. With negative unit growth, contract churn may be driven by closures rather than standard renewal cycles.
The 2026 FDD is filed with state franchise regulators. You can read the full document using the embedded PDF viewer below.
Source

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Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.