r third- support plus an party designee effective on additional $2.50 notice to you. per email per month for email security. Human Resources Variable Monthly We require you to use ADP Management depen
From the filings
LASHKIND
Personal servicesSoftware purchasing decisions at LASHKIND are controlled at the franchisor headquarters level, with a mandated technology stack already in place. The brand operates 14 total units (12 franchised, 2 company-owned) and requires franchisees to use Zenoti by Zenoti, Inc. For software vendors, the addressable market is small but concentrated, with a single decision-making hub.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
8%of gross sales (FY2024)
15% reference
Mandated & recommended tech
The systems vendors compete with
3 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
you must participate on Yelp in the Beauty & Spas section, currently $28 per month (payable to us). Any advertising that has not been furnished by u
ly prepare agreements and policies concerning the use of the extranet that you must acknowledge and/or sign. COMPUTER/POINT-OF SALE SYSTEM You must purchase a computer and use the Zenoti web-based sal
ge, profile or other presence on the Internet, or otherwise advertise on the Internet or any other public computer network in connection with the Franchised Business, including on Facebook, TikTok, Sn
e on the Internet, or otherwise advertise on the Internet or any other public computer network in connection with the Franchised Business, including on Facebook, TikTok, Snapchat, Instagram, Twitter,
ny amount on advertising in your area or territory. You are responsible for local advertising placement. You may not maintain any business profile on Facebook, Twitter, Instagram, LinkedIn, YouTube or
er presence on the Internet, or otherwise advertise on the Internet or any other public computer network in connection with the Franchised Business, including on Facebook, TikTok, Snapchat, Instagram,
e or other presence on the Internet, or otherwise advertise on the Internet or any other public computer network in connection with the Franchised Business, including on Facebook, TikTok, Snapchat, In
bligation to spend any amount on advertising in your area or territory. You are responsible for local advertising placement. You may not maintain any business profile on Facebook, Twitter, Instagram,
on advertising in your area or territory. You are responsible for local advertising placement. You may not maintain any business profile on Facebook, Twitter, Instagram, LinkedIn, YouTube or any other
Franchisor behaviours
What the franchisor requires
25 requirements the franchisor states in this filing, each in its own words; 2 explicit no's; 7 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We have the right to independently access all information you collect or compile at any time without first notifying you.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesItem 6
If we require, you must send us monthly, signed Gross Sales reports (“Monthly Reports”) within 15 days of the conclusion of each month for the Gross Sales generated in the immediately preceding month.
How the franchisor buys
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We anticipate that the required purchases and designated suppliers may change over time.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
We have received no revenue from required purchases by franchisees for the most recent fiscal year ending on December 31, 2023.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
Some approved suppliers and/or distributors of facial care products, make-up products, store fixtures, merchant processor services, payroll and human resource management services, printing services pay us a percentage (currently ranging from 3% to 15% of purchases by franchisees).
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
25Item 8
We estimate that approximately between 25 and 30% of your expenditure on an ongoing basis will be for goods and services that must be purchased from an Approved Supplier, or in accordance with our standards and specifications.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
You must reimburse us for all of our reasonable expenses in connection with determining whether we will approve an item, service or supplier (currently estimated at $500 per request).
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
You may request our approval of an alternate supplier or vendor for items or services that require supplier approval, however we are not obligated to review or consider any such request.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesItem 17
assign your telephone and facsimile numbers to us;
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 6
We may use an independent service to conduct a “secret shopper” quality control and evaluation program.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 16
We may periodically change required or authorized services, products or programs.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 12
You must operate your Franchise at a location that we approve, and you may not relocate without our written approval.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You are not permitted to establish or maintain a separate website, splash page, profile or other presence on the Internet, or otherwise advertise on the Internet or any other public computer network in connection with the Franchised Business, including on Facebook, TikTok, Snapchat, Instagram, Twitter, LinkedIn…
Is a minimum grand opening advertising spend required?
YesItem 6
You must, unless we designate otherwise, pay to us the Grand Opening Advertising Expenditure (ranging from Twelve Thousand Five Hundred Dollars ($12,500) to Fifteen Thousand Dollars ($15,000), as we designate).
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
You must conduct advertising, promotions and public relations in the local area surrounding the Franchised Business each month, and you must spend the greater of $1,500 or 1% of Gross Sales each month on your local advertising.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
You must participate in any advertising cooperative established in your region.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must purchase all equipment, fixtures, inventory, supplies and services from our designated suppliers and contractors or in accordance with our specifications.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must purchase all equipment, fixtures, inventory, supplies and services from our designated suppliers and contractors or in accordance with our specifications.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 8
You must purchase all equipment, fixtures, inventory, supplies and services from our designated suppliers and contractors or in accordance with our specifications.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
The royalty must be paid monthly (unless we specify otherwise), via EFT, under which we automatically deduct all payments owed to us under the Franchise Agreement, and any other agreement between you and us, from your bank account.
Must the franchisee participate in a gift card program?
YesItem 6
You must participate in our gift card program.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You must purchase a computer and use the Zenoti web-based salon management software program and the then-current hardware for your Point-of-Sale System.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We have the right to independently access all information you collect or compile at any time without first notifying you.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
We may periodically require that previously trained and experienced franchisees, their managers, and/or employees attend refresher-training programs.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
If we choose to hold an annual meeting or convention, attendance will be mandatory for you (or if you are a legal entity, your owner responsible for Franchised Business operations).
The filing answers no to 2 questions
- Is the franchisor or an affiliate itself a supplier of required products, services or systems?Item 8
- Is there a franchisee advisory council, association or committee?Item 11
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.
- With 298 active personal services brands, I can't see which ones are growing or have the tech gaps my product fills, so I waste weeks chasing the wrong targets.A rep burning 10 hours/week on manual research at $50/hr loses $26,000/year. FranCloud's fit_scoring and corpus_search surface high-fit brands in seconds, reclaiming that time for selling.
- 68.6% of brands mandate no accounting system, meaning 93 brands are ripe for displacement, but I lack the unit-count and financial context to prioritize them.Focusing on the wrong 10 brands costs a rep 2+ deals per quarter. FranCloud's fit_scoring layers AUV and unit growth onto tech gaps, so reps chase only the 93 with real revenue potential.
- Even when I know which brands to target, I can't get reliable decision-maker contacts for the 277 brands with disclosed unit counts.SDRs spend 5+ hours/week hunting contacts. FranCloud's contact_enrichment delivers verified contacts in-line, saving 260 hours/year per rep and adding 15% more meetings.
The vendor opportunity at LASHKIND
LASHKIND operates a compact network of 14 personal-services locations, with 12 franchised units and 2 company-owned sites. The system's average unit volume sits at $269,857, and franchisees pay a 6.0% royalty. For software vendors, the immediate addressable market is the 12 franchised locations, though the franchisor’s centralized control means a single deal at headquarters can unlock the entire system. The brand’s year-over-year unit growth rate is not disclosed in the most recent FDD.
Who controls software purchasing
Technology purchasing authority rests with LASHKIND’s headquarters leadership. The 2024 FDD identifies VANESSA MELMAN YAKOBSON as Director and Chief Executive Officer, ARI YAKOBSON as President and Chairman of the Board, and KIM WOLFE as Vice President of Franchise Operations. These executives form the likely buying center for any software evaluation. PATRICK SUGRUE, a Director, and PAUL SPINDLER, a Vice President, are also named in the filing. Vendors should direct initial outreach to the VP of Franchise Operations or the CEO’s office, as operational and strategic technology decisions appear to flow from this group.
Mandated and current tech stack
LASHKIND mandates a specific technology platform across its system: Zenoti by Zenoti, Inc. This is the core operational software that all franchisees must use, as disclosed in the 2024 FDD. For vendors selling complementary or adjacent solutions—such as marketing automation, payroll, or business intelligence—the integration landscape is defined by this existing mandate. Any new tool must either integrate with Zenoti or demonstrate a compelling reason to sit alongside it. The FDD does not list additional mandated systems, so the full stack beyond Zenoti is not publicly documented.
Procurement, renewals, and timing
The procurement model for LASHKIND is not detailed in the available FDD extracts. There is no Item 8 signal indicating whether the franchisor uses a designated supplier program, an approved supplier list, or an open procurement approach. Vendors should assume a controlled process and prepare to engage headquarters directly. On the renewal side, the franchise agreement carries a 10-year initial term. Renewal conditions include substantial compliance with the agreement, capital expenditures to maintain system uniformity, satisfaction of all monetary obligations, payment of a renewal fee, and execution of a general release. These renewal events, along with any new unit openings, represent the most likely windows for software evaluation or switching.
How to read the LASHKIND FDD
The full LASHKIND Franchise Disclosure Document, filed with state franchise regulators in 2024, is embedded below. Reviewing the complete Item 11 (Franchisor’s Obligations) and Item 8 (Restrictions on Sources of Products and Services) will give vendors the clearest picture of technology mandates and procurement restrictions. The executive team listed in Item 1 provides the organizational chart for identifying decision-makers. For a ranked target list of franchise systems that match your software category, FranCloud can help you prioritize outreach based on tech stack, growth signals, and procurement openness.
Questions vendors ask
LASHKIND, answered from the filing
Read the filing itself
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
Tell me when this brand refiles.
We’ll email you the moment LASHKIND files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
16 operators run 22 mapped locations. 3 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| CA | 15 |
|---|---|
| TX | 2 |
| AZ | 2 |
| FL | 1 |
| SC | 1 |
Ownership
The portfolio behind LASHKIND
strategic_multibrand of Blo Blow Dry Bar.
Sibling brands
Related Personal services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.