From the filings
Software purchasing authority at Jan-Pro of Upstate New York sits with sole shareholder Steve Skewes. The system mandates the JanHub platform across its 81 franchised locations, creating a defined addressable market for vendors whose tools can integrate with or augment that core operating system. The most recent FDD (2025) shows 10.96% year-over-year unit growth, signaling an expanding footprint.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
The recurring percentage of gross sales named in this filing. It is a floor, not a total — the filing discloses one of the two headline fees.
10%+of gross sales (FY2025)
15% reference
Franchisor behaviours
22 requirements the franchisor states in this filing, each in its own words; 5 explicit no's; 7 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We shall have the right to access, for any purpose or use related to the operation of our Master Franchise business and monitoring of our network of unit franchisees in, any information or data generated or stored by the required web-based platform, application or software.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
will submit to us reports and records as we require from time to time as set forth in the Operations Manuals or otherwise in writing, including a statement of the previous month’s Account Gross Billings.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We are an approved supplier for many items you must buy or lease for the operation of your Franchise.
Is there a franchisee advisory council, association or committee?
YesItem 20
Trademark-Specific Franchisee Organizations for Regional Master Franchisees Jan-Pro Franchise Advisory Council’s chairman is Jared Rothberger, 15565 Northland Dr #503W, Southfield, MI 48075, telephone 248-936-0300.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
22.2 During the Term, we may change the System (including the types of goods and services your Franchise offers).
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
The Master Franchisor also received rebates from several suppliers who provide regional franchisees and unit franchisees with marketing materials, paper products, cleaning chemicals and cleaning equipment.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
20Item 8
The cost of all goods and services purchased in accordance with our specifications will range from 80% to 90% of your total purchases in starting your Franchise and range from 20% to 40% of your total purchases during the operation of your Franchise.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
You must pay a fee not to exceed the reasonable cost of the inspection and the actual cost of the testing.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you propose to purchase or lease any equipment, supplies, inventory or other products or services from an unapproved supplier or manufacturer, or that does not comply with our specifications, you must submit a written request for our approval, or request the proposed supplier or manufacturer to do so.
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesItem 1
If you accept credit cards as a method of payment at your Franchise, you must comply with payment card industry (“PCI”) and government requirements.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 11
We also periodically audit your Regional Developer Franchise and will provide you with the results of any brand standards audit (Section 4.6).
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 17
we may change the contents of the Operations Manual
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
you must have an approved site to begin operations by the “Start Date” which is stated in your Franchise Agreement.
Marketing
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
You must spend during each month during the term, beginning on the “Start Date” which is stated in your Franchise Agreement, at least 2% of Gross Monthly Revenue, subject to a minimum local advertising expenditure of $250 per month.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
If we establish a cooperative in your region, you must become a member of the cooperative.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must purchase or lease certain equipment, chemicals, supplies, inventory, advertising materials, and any other products and services used to operate the Regional Developer Franchise only from manufacturers and suppliers we approve in writing.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
Purchases From Approved Suppliers You must purchase or lease certain equipment, chemicals, supplies, inventory, advertisingmaterials, and any other products and services used to operate the Franchise only from manufacturers and suppliers that we approve in writing.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
You must maintain sufficient funds in your account to permit us to withdraw the Royalty Fees, Technology Fees, Administrative Fees, and other fees and amounts due from time to time.
Point of sale
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We shall have the right to access, for any purpose or use related to the operation of our Master Franchise business and monitoring of our network of unit franchisees in, any information or data generated or stored by the required web-based platform, application or software.
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesItem 11
In addition, you will be required to purchase customer relationship management software from our designated supplier (currently, $37 per month/user).
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
We may charge a reasonable fee for those attending these additional courses, seminars or other certification programs.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
In addition, we may arrange franchisee conventions, meetings and teleconferences we will require you to attend.
Who buys here
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.
Jan-Pro of Upstate New York operates 81 franchised units, all under a single franchise system headquartered in New York. The 2025 Franchise Disclosure Document reports a 10.96% year-over-year unit growth rate, meaning the addressable market for software vendors is actively expanding. No company-owned units are disclosed, so the entire footprint runs through franchisee operators who must comply with the franchisor’s technology mandates.
For a software vendor, the opportunity is twofold: first, selling into the franchisor to become a mandated or recommended solution, and second, supporting new franchisees as they onboard during this growth phase. The absence of disclosed average unit volume (AUV) means vendors will need to qualify individual franchisee budgets directly, but the 10% royalty rate and 5-year initial term provide a stable contractual backdrop.
Purchasing control is concentrated at the top. The 2025 FDD lists Steve Skewes as the sole shareholder. In a system with no named CIO, CTO, or procurement committee, Skewes is the single point of contact for any vendor seeking system-wide adoption. There is no parent company on file; the entity appears independently owned, which means decisions are not filtered through a larger corporate hierarchy.
Vendors should prepare a direct, value-driven pitch that respects this lean structure. Without a multi-layered buying center, the sales cycle may be shorter, but the burden of proof sits entirely with the vendor to demonstrate how their software integrates with or improves upon the existing mandated platform.
The only technology system explicitly named in the available FDD signals is JanHub. This platform serves as the operational backbone for the franchise network. For vendors selling complementary software—such as scheduling optimization, quality assurance, or financial analytics—the key question is whether JanHub offers an API or integration pathway. If it does, positioning as a seamless add-on is essential. If it does not, a vendor must make a compelling case for replacement or parallel adoption, which is a heavier lift at the franchisor level.
No other POS, CRM, or back-office systems are disclosed in the FDD extracts. This does not mean none exist; it means the franchisor has not chosen to mandate or recommend them in the document. Vendors should treat this as a research gap to close during discovery conversations.
The FDD does not include an Item 8 procurement signal in the provided extracts, so the formal procurement model—whether designated supplier, approved supplier, or open—remains unknown. This is a critical piece of intelligence to gather early in the sales process, as it dictates whether a vendor must first win over the franchisor or can sell directly to individual franchisees.
Renewal terms offer a predictable rhythm. The initial franchise term is 5 years, and franchisees may renew twice for additional 5-year periods, provided they meet conditions including signing the then-current Franchise Agreement and paying a renewal fee. These renewal windows, combined with new unit openings from the 10.96% growth rate, create natural points when franchisees may be open to evaluating new software. Vendors should align outreach with these 5-year cycles and new location onboarding timelines.
The 2025 FDD is the foundational document for understanding this franchise system’s legal, operational, and financial structure. For software vendors, the most relevant sections are Item 11 (franchisor’s assistance, including mandated technology), Item 8 (restrictions on sources of products and services), and Item 17 (renewal, termination, and transfer). These items reveal what franchisees must buy, from whom, and when their contracts come up for renewal.
The embedded PDF viewer below contains the full filing. Review it to verify the presence of any undisclosed technology mandates, supplier relationships, or decision-making bodies not captured in the summary extracts. For a ranked target list of franchise systems aligned with your software category, FranCloud can help you prioritize opportunities based on real FDD data.
Questions vendors ask
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
We’ll email you the moment Jan-Pro of Upstate New York files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
85 operators run 85 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| NY | 85 |
|---|
Ownership
strategic_multibrand of Bobcat Holdings Group.
Sibling brands
Related Home services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.