HPB HVAC

The vendor opportunity at HPB HVAC

HPB HVAC operates 62 franchised locations in the home services segment, with an average unit volume of $953,598. The franchisor is headquartered in Nebraska and appears independently owned, with no parent company on file. For software vendors, the opportunity is defined by a fully franchised system where technology decisions are made centrally and applied uniformly. The 2026 FDD mandates eight specific systems, meaning every unit is a potential user of tools that complement or replace those platforms. Year-over-year unit growth is not disclosed, but the existing base of 62 locations represents a concentrated, single-decision-maker market.

Who controls software purchasing

The 2026 FDD identifies three executives in Item 1: Suave Brachowski, Chief Executive Officer; Christopher Phalen, Vice President of Development; and Donald Conway, Managing Director. No dedicated technology leadership title—such as CIO or CTO—appears in the filing. This suggests that software evaluation and purchasing authority likely rests with the CEO and VP of Development. Vendors should direct initial outreach to these individuals, framing value in terms of operational efficiency, franchisee compliance, and integration with the existing mandated stack. Because all 62 units are franchised, a sale to HQ effectively unlocks system-wide adoption.

Mandated and current tech stack

HPB HVAC’s Item 11 disclosures list eight mandated systems by name. The operational backbone includes NetSuite Customer Portal by Oracle Corporation and QuickBooks by Intuit Inc., covering ERP and accounting. EZee Assist and Rilla are also mandated, likely supporting field service and customer communication workflows. GreenSky appears as a mandated financing or payment solution. Pronexis and an unspecified CRM system round out the customer and sales management layer, while a mandated intranet system handles internal communications. No traditional point-of-sale system is named, indicating the brand runs on this integrated suite rather than a standalone POS. For vendors, this stack reveals both integration targets and potential displacement opportunities where franchisees face compliance friction.

Procurement, renewals, and timing

The 2026 FDD does not include an Item 8 extract, leaving the formal procurement model—designated supplier, approved supplier, or open—unstated. Vendors should treat this as a direct inquiry opportunity with HQ. The franchise agreement runs for an initial term of 10 years. Item 17 renewal conditions require franchisees to give notice 12 to 18 months before expiration and to complete any system-standard upgrades at least 90 days prior to term end. This creates predictable windows when operators must adopt current mandated technologies, making the 8-to-10-year mark of existing agreements a natural point for software evaluation. The renewal fee is 20% of the then-current initial franchise fee, and franchisees must execute the then-current form of agreement, which may materially differ from their original terms.

How to read the HPB HVAC FDD

The full 2026 FDD is embedded below for direct review. Focus on Item 11 for the complete list of mandated technology systems and any additional recommended vendors. Item 1 identifies the executives who control purchasing decisions. Item 17 outlines the renewal timeline and conditions that drive technology refresh cycles. Because no Item 8 procurement language is present, vendors should use the FDD to prepare specific questions about supplier approval processes when engaging HQ. The document was filed with state franchise regulators in 2026 and reflects the most current public disclosure available. For a ranked target list of franchise systems aligned to your software category, FranCloud can help you prioritize outreach based on tech stack, unit count, and decision-maker access.