HPB Blinds and Shutters

The vendor opportunity at HPB Blinds and Shutters

HPB Blinds and Shutters operates 212 franchised locations, with year-over-year unit growth of 36.774% reported in the 2026 FDD. No company-owned units are disclosed. The franchisor is headquartered in Nebraska and appears independently owned, with no parent company on file. For software vendors, the total addressable market is 212 units, all operating under a centralized technology mandate. Average unit volume and royalty rates are not disclosed in the most recent FDD.

The system’s rapid expansion—adding units at a pace above 36% year-over-year—signals a growing installed base for any platform that integrates with or replaces elements of the mandated stack. Vendors should note that all purchasing decisions appear to flow through the franchisor, not individual franchisees, given the number and specificity of mandated systems.

Who controls software purchasing

The 2026 FDD lists three executives in Item 1: Christopher Willey, Vice President; Courtney Reppert, Vice President of Franchise Development; and Anthony “Tony” Hulbert, Managing Director. While no dedicated CIO or VP of Technology is named, the concentration of mandated systems—seven operational platforms plus ADP for payroll—indicates that technology selection is driven at the VP level or above. For a vendor making an initial pitch, Christopher Willey and Anthony Hulbert are the most likely points of contact for operational software decisions, while Courtney Reppert may influence tools that support franchise development and onboarding.

Because the FDD mandates specific vendors by name, any new software adoption likely requires a decision at HQ to amend the franchise disclosure document or to designate an additional approved supplier. This makes HPB Blinds a classic HQ-controlled sales environment.

Mandated and current tech stack

The 2026 FDD mandates the following systems: ServiceTitan by ServiceTitan, Inc. for field service management; NetSuite Customer Portal by Oracle Corporation for customer-facing portal functions; QuickBooks by Intuit Inc. for accounting; Solatech 2.0 for window-covering business management; e-CCM System for customer communication; EZee Assist for operational support; an intranet system for internal communications; and ADP by ADP, Inc. for payroll.

This stack covers field operations, financials, customer communication, and HR. Vendors selling complementary tools—such as advanced analytics, marketing automation, or inventory optimization—will need to integrate with ServiceTitan and NetSuite at minimum. Replacement opportunities may exist around QuickBooks or the intranet, but any displacement would require a compelling ROI case presented to HQ.

Procurement, renewals, and timing

The FDD does not include an Item 8 procurement extract, so the formal supplier designation process is not publicly detailed. However, the renewal terms in Item 17 provide a clear timing signal. Franchise agreements run for 10 years. To renew, franchisees must give notice 12 to 18 months before expiration, bring the business into full compliance with then-current system standards at least 90 days before expiration, execute the then-current franchise agreement, and pay a renewal fee of 20% of the then-current initial franchise fee.

This renewal cycle creates a natural window for technology reevaluation. As franchisees approach the 8- to 9-year mark of their term, HQ may update system standards, potentially opening the door for new software vendors. Vendors should monitor the cohort of franchisees approaching renewal and align outreach with the franchisor’s standard-update timeline.

How to read the HPB Blinds FDD

The full 2026 Franchise Disclosure Document is embedded below. Key sections for software vendors include Item 11 (mandated systems, listed above), Item 1 (executives and ownership), and Item 17 (renewal conditions and timing). Because no Item 8 extract is available, vendors should pay close attention to any supplier-related language in Items 11 and 17 for clues about how new technology is evaluated and adopted. For a ranked target list of franchise systems matched to your software category, FranCloud can help.