ss Sales generated by the Spa Management Business but, rather, to the underlying Spa. (ab) Spa Services – refers to sales related to spa facials, and specialized facials including HydraFacial, Geneo f
From the filings
VIO Franchise Group
Personal servicesSoftware purchasing decisions at VIO Franchise Group are controlled at the headquarters level, with key executives including CEO Ryan Rose and CFO Preston Phelps listed in the 2026 FDD. The franchise does not mandate any specific technology systems or vendors, presenting an open opportunity for software vendors. The addressable market consists of 64 total units, 62 of which are franchised locations.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
7.5%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
anchise sales, and franchisee training and support services for our System franchisees located in Indiana. From 2006 to 2020, Romeo Radulici was part of Rocket Companies (formerly Quicken Loans) in va
Franchisor behaviours
What the franchisor requires
28 requirements the franchisor states in this filing, each in its own words; 2 explicit no's; 4 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We will have independent access to all of the information and data that is electronically transmitted on your point of sale system and will have access to all data related to the financial performance of your Spa Location.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
(2) Monthly Financial Statements and Reports – within 30 days of the end of each calendar month Franchisee shall submit to Franchisor monthly financial statements and other reports related to the 49 VIO Med Spa FDD March 13, 2026 operations of the Franchised business including, but not limited to, income statement…
How the franchisor buys
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
Franchisor, in Franchisor’s Reasonable Business Judgment, may, from time to time, modify the list of approved brands, suppliers and distributors of System Supplies and approved equipment, supplies and services to be utilized by the Franchised Business
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
1140833Item 8
During the fiscal year ending December 31, 2025, we earned $1,140,833 in rebates from franchisee and corporate purchases.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We will receive rebates and revenues as a result of these purchase agreements.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
90Item 8
We estimate that your purchase of goods and services from us or our approved suppliers, or that must conform to our specifications, will represent approximately 90% of your total purchases in establishing your Spa Location Franchise and approximately 90% of your total purchases in the continuing operations of your…
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
We may charge you a fee equal to the costs and expenses that we incur in reviewing and/or evaluating an alternate supplier, product, and/or service requested by you.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you want to purchase or lease a source restricted item from a supplier that has not been previously approved or designated by us in writing, you must send us a written request for approval and submit additional information that we may request.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
of this Agreement, for any reason, that the accounts related to all telephone numbers associated with the Franchised Business and all rights in and to the telephone numbers associated with the Franchised Business, shall, at Franchisor’s election, be transferred to Franchisor.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 11
We may elect to perform or designate a third party to perform periodic quality assurance audits, including mystery shopper type inspections and programs, at your Spa Location Franchise.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
At all times, we reserve the right to supplement, modify and update the 32 VIO Med Spa FDD March 13, 2026 Operations Manual.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
Although you are responsible for selecting a site for your Spa Location you must obtain our approval of your Spa Location.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You may not utilize any websites, web-based media or digital media unless expressly approved by us in writing.
Is a minimum grand opening advertising spend required?
YesItem 11
You must spend a minimum of $50,000 commencing 60 days prior to the first 30 days of the opening of your Spa Location Franchise for the purpose of promoting the grand opening of your Spa Location Franchise.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 6
On a monthly and ongoing basis, you are required to spend not less than 6% of your monthly Gross Sales on the local marketing and community outreach marketing activities of your Spa Location Franchise during months one through 24, commencing on the opening of your Spa Location Franchise.
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
participate in, offer, redeem, and honor, without the offset to any fees due to Franchisor, all Customer Voucher and customer loyalty programs designated by Franchisor
Must the franchisee participate in a regional advertising cooperative when one exists?
YesFranchise agreement
If Franchisee’s Spa or Designated Territory is located within the geographic area of an Advertising Cooperative, franchisee must participate in and contribute to the Advertising Cooperative.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must purchase the System Supplies exclusively from us, our affiliates, or our designated supplier.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You may only use, lease, and/or install those products, services, furniture, fixtures, branded items, marketing materials, equipment, and other materials and supplies that we authorize and designate in writing that are now a part of our System or that we may designate as a part of our System in the future (the…
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 8
You must use our designated supplier and vendor for credit card processing which may be integrated with the point of sale system that we designate.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
You will be required to sign an ACH Authorization Form (Franchise Agreement, Exhibit 8) permitting us to electronically debit your designated bank account for payment of all fees payable to us as well as any amount owed to us or our affiliated for goods or services.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
At all times, your Spa Location Franchise must be managed and supervised on-site by either a Managing Owner or Operating Manager.
Must employees wear uniforms specified by the franchisor?
YesItem 11
you must ensure that all employees wear and maintain the proper uniforms with our approved System branded apparel and uniforms including, but not limited to the apparel and uniforms comprising System Supplies and comprising a portion of the Initial Supply Inventory required prior to the opening of your Spa.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You must purchase, license, and use the computer, point of sale, business management, and ordering systems that we designate.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We will have independent access to all of the information and data that is electronically transmitted on your point of sale system and will have access to all data related to the financial performance of your Spa Location.
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesFranchise agreement
“Business Management System” refers to and means the software, internet, web based and/or cloud- based system or systems, point of sale system or systems and customer relationship management system or systems as same may be individually or collectively designated by Franchisor, in Franchisor’s Reasonable Business…
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
Franchisor reserves the right to assess Franchisee reasonable charges for such training.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 6
If we offer a franchisee annual conference in a given year you will be required to attend the conference on the dates and at the location that we designate.
The filing answers no to 2 questions
- Is the franchisor or an affiliate itself a supplier of required products, services or systems?Item 8
- Is there a franchisee advisory council, association or committee?Franchise agreement
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.
- With 298 active personal services brands, I can't see which ones are growing or have the tech gaps my product fills, so I waste weeks chasing the wrong targets.A rep burning 10 hours/week on manual research at $50/hr loses $26,000/year. FranCloud's fit_scoring and corpus_search surface high-fit brands in seconds, reclaiming that time for selling.
- 63.5% of personal services brands mandate no POS system, but I can't identify the 108 that do without digging through hundreds of FDDs.Manually reviewing one FDD takes 3+ hours. At 108 targets, that's 324 hours. FranCloud's tech_landscape reveals POS mandates instantly, turning a $16,200 research slog into a single query.
- 91.6% of brands don't mandate a CRM, but the 25 that do are hidden in static reports, delaying my outreach to high-intent prospects.Landing one CRM-displacing deal in this segment can yield $30k+ ARR. FranCloud's find_lookalikes pinpoints those 25 brands and their peers, accelerating pipeline by months.
The vendor opportunity at VIO Franchise Group
VIO Franchise Group operates in the personal services sector with a footprint of 64 total units, 62 of which are franchised. This represents a compact but potentially high-value addressable market for software vendors, given an average unit volume (AUV) of $1,254,631. The system is headquartered in Tennessee and shows a geographic concentration in TN (4 units), NJ (4), and TX (4), with additional presence in NY (2) and MI (2). The operator base is entirely single-unit operators, with 28 mapped operators across approximately 28 located units and no multi-unit operators on file. This fragmented ownership structure means any enterprise-wide software sale will likely need to be driven and approved by the franchisor rather than adopted organically by a dominant multi-unit operator.
Who controls software purchasing
The 2026 Franchise Disclosure Document identifies the executive team at the headquarters level. Ryan Rose serves as Chief Executive Officer, and Preston Phelps is the Chief Financial Officer. The presence of a CFO in the Item 1 listing suggests that software investments with a clear ROI or cost-savings narrative may be evaluated through a financial lens. Additional executives include Ryan Rao (Chief Development Officer), Anthony Kurtz (Senior Vice President, Operations), and Randi McCale (Chief of Staff). For a vendor, the SVP of Operations and the Chief of Staff are logical initial points of contact for operational software, while the CEO and CFO represent the economic buyer tier. No dedicated CIO, CTO, or VP of Technology is listed, which is consistent with a system that has not mandated a tech stack.
Mandated and current tech stack
According to the 2026 FDD, VIO Franchise Group does not mandate or recommend any specific technology systems or vendors. This is a critical signal for software vendors: the absence of a mandated POS, scheduling, CRM, or payroll system means there is no incumbent to displace at the franchisor level. The tech landscape across the 62 franchised locations is likely fragmented, with individual operators making their own choices. This creates an opportunity for a vendor to propose a standardized solution that can be endorsed by the franchisor, potentially becoming a de facto standard. However, the lack of a mandate also means there is no forced migration event to catalyze a system-wide sale; adoption would need to be driven by demonstrated value and franchisor persuasion.
Procurement, renewals, and timing
The FDD does not provide an extract for Item 8, leaving the formal procurement and supplier restrictions undisclosed. Similarly, Item 17 regarding renewal, transfer, and termination is not captured, and the initial franchise term length is not available. This lack of contractual visibility makes it difficult to predict natural contract windows or renewal-driven technology refresh cycles. Vendors should approach VIO Franchise Group with a proactive, value-led pitch rather than waiting for a contractual trigger. Given the single-unit operator base, a successful strategy may involve piloting with a few locations to build a case for franchisor endorsement.
How to read the VIO Franchise Group FDD
The 2026 VIO Franchise Group Franchise Disclosure Document is the primary source for the data points discussed here. It provides the legal and operational framework of the franchise system, including executive leadership, unit counts, financial performance representations, and any supplier restrictions. For software vendors, the FDD is a foundational research tool to understand the buying center, the degree of franchisor control over technology, and the scale of the opportunity. The full document is available for review below. For a ranked target list of franchise systems based on your software category, FranCloud can help prioritize your outreach.
Questions vendors ask
VIO Franchise Group, answered from the filing
Read the filing itself
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FDD alert
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Operator footprint
Who runs the locations
14 operators run 28 mapped locations. 14 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| TN | 4 |
|---|---|
| NJ | 4 |
| TX | 4 |
| NY | 2 |
| MI | 2 |
Ownership
The portfolio behind VIO Franchise Group
pe_firm of Freeman Spogli & Co..
Sibling brands
Related Personal services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.